SandsRx Pharmacy Wylie

4 Regency Dr, Wylie, TX 75098, United States
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SandsRx Pharmacy Wylie
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As
Review №1

SandsRx is exceptional! They offer fast and efficient shipping, and their prices are very reasonable. I had the pleasure of working with Ashley York, and she was fantastic! She was incredibly helpful and made the entire process smooth and easy. Highly recommend!

Br
Review №2

I’ve been using Sand’s Pharmacy for some of my medications, and I couldn’t be happier with their service. The staff is always friendly and knowledgeable, taking the time to explain my prescriptions and any adjustments that need to be made. My medications are prepared promptly, and I’ve never had an issue with quality or accuracy. I highly recommend Sand’s to anyone in need of customized medication solutions.

Pa
Review №3

The Rx was ordered by my doctors office so I had no contact with a person. The Rx was delivered in a timely manner. My issue is that I placed a small cooler on the porch as you suggested. What does the driver do? See the photo HE took. In plain sight of the sidewalk and street. No way he missed seeing the cooler. Im aware it wasnt one of your people, but you should know how your delivery service operates.⭐️⭐️⭐️⭐️⭐️Changing to 5 stars! Received a phone call from a person in management at Sands wanting to learn more about the delivery and what would be done to correct it. Very responsive and responsible. In keeping with what other reviewers have said. Good people = good business!

Li
Review №4

This process is fantastic. Many this process many times they send you an email stating it’s time for you to re-order and you just hit the number and they’ll call the doctor if your prescription has run out. I wish I had known about this along time ago! They have a small carrier that delivers to, receive texts when out for delivery, then another once delivered!!! Wonderful, just wonderful !!

Mi
Review №5

My first delivery came today, after it was ordered by my doctor on December 16th. Theres a healthy $20 shipping fee attached to that. No clue why there were issues honestly. The CC was fine, address correct, prescription correct. For the shipping fee, I was expecting it to deliver by courier. This actually came by 2 day FedEx! Why not just pickup the meds!? For all the high phrases I heard about them, I wasnt as impressed for a first time customer.

Cy
Review №6

Its very convenient and fast delivery, their service is outstanding! Your prescriptions are texted to you when its time for a refill, and then its a few clicks and your done. The prescriptions are delivered to you in 2 to 3 days! Its just easy and simple and Sands RX in Wylie, TX., is fantastic!!

Er
Review №7

This place has changed, and unfortunately not for the better; not sure what’s going on with them…delays in getting prescription received from doctor, filled in a timely manner and shipped on time; now when you call, there are long hold times; and now I won’t even be getting my medication on time? There use to be much more of a local pharmacy feel which is what I knew and trusted, but if it’s transitioning to more of a mail order feel, I may as well go with an alternative mail order pharmacy that has better pricing; this is really disappointing. :(

sa
Review №8

I absolutely love SandsRx! Their customer service is above par. I have dealt with them on two occasions and have not only received my package in a timely manner but any questions I had were answered promptly and thoroughly. Thank you SandsRx. You have a customer for life!!

LE
Review №9

Delivery is great customer service reps are not helpful as far as looking up scripts. I had a new script that my doctor sent in this was a new and was found by one rep she stated that the scripts was put in I then told them I would give call back. When I returned to call and pay for my scripts it could not be found. The reps are not very friendly or willing to investigate.

Da
Review №10

As always, refilling my Rx is quick and easy, and I had it in hand in 2 days. Thats faster than I can get an Rx filled and received from my local pharmacy, and with a lot more friendliness and professionalism.Thank you for making theses transactions so nice and easy!

Na
Review №11

I just wanted to take the time and say that this is by far one of the best pharmacies I’ve ever had the pleasure of dealing with. They are prompt. Responsive and really care about their patients. In order for a pharmacy or any business for that matter, how the staff works will always be a reflection of their team leader. I can without a shadow of a doubt say that Lluvia, who is the Lead Technician of Operations, is the reason why this pharmacy stands out. Rest assured that I will continue to use them. You will not be disappointed.

Lo
Review №12

Once you get set up, the process is seamless. Their app is also very user friendly. I havent had to call them because I havent had any issues, so I cannot comment on customer service

Ly
Review №13

Sands Rx Pharmacy Wylie has been a blessing to me and my daughters health. They are always available by phone when I need them and they deliver out medications which is a big deal for me because my house is so far away from the pharmacy and I work during business hours.

Sh
Review №14

Fast and Reliable Service. I used them first and then got my wife to start using them through her Dr. Now using Sands for his patients. I might be the reason for nearly 20 new patients/ customers.The prices could be a bit more user friendly, but that’s a different discussion.

Be
Review №15

Great people and so easy to work with.I have my items mailed, they provide prompt shipping information . There website for payments is super easy to use. I highly recommend.

ra
Review №16

It takes a couple weeks to get started on a new prescription but once that is set up it’s superEasy to get refills and have them delivered at no charge. They make everything very easy and the products seem to be high quality.

Jo
Review №17

Thanks to the pharmacists and the pharmacy techs for making this such a seamless process. I can order my blood pressure medication refill from a big box store that begins with a W and it takes five days to complete the fill even with refills remaining. Then I can go pick it up. On the other hand, I get a nice refill reminder from SandsRx and get my compounded refrigerated semaglutide delivered to my door in four days. I am truly impressed and grateful to SandsRx. Thank you so much.

Ka
Review №18

Absolutely excellent service, the best across any service that I can think of! Thank you for taking great care of us and for always going above and beyond to ensure we get our medication on time.

Je
Review №19

This was the easiest process of having a prescription field that I’ve ever experienced. It was quick. It was efficient. It was easy. It was simple. I wish I could have all my prescriptions filled at Sand Rx. Thank you.

Re
Review №20

I recently visited SandsRx and was thoroughly impressed by the exceptional service and warm atmosphere. As a family-owned business, they truly go above and beyond to make every customer feel valued and cared for. Marianne is incredibly knowledgeable, friendly, and always ready to help with any questions or concerns. Their personalized approach to healthcare is a refreshing change from the big chain pharmacies. I highly recommend SandsRx to anyone looking for a reliable and compassionate pharmacy experience. Thank you for your outstanding service!

Ch
Review №21

Every person I’ve spoken with at this pharmacy has been so helpful & kind. Their customer service is impeccable. Whether you call or text, the pharmacy has made the customer experience seamlessly easy and very efficient. I highly recommend!

Am
Review №22

Excellent customer service. Always high quality compounded meds at the best price. Delivery services are always on time and delivered quickly. Can’t say enough about them. Highly recommend!

Er
Review №23

Took them over 1 week to tell me there was something wrong with rx, after I called my doctor he was able to send a different rx and after 2 weeks I was able to continue treatment. The process its self was easy as well as submitting payment. Shipment on time.

Ch
Review №24

Hello, Ive been working with SandsRx for about 2 months, I havent ran into any problems. They send reminders to refill your prescription ahead of time and give keeps you updated through the entire process. I am thankful I found this company

bi
Review №25

They’re good in filling prescriptions. But the prices are very high and they offer no assistance for fixed income customers, which is sad. I pay almost $300 a month for my medicine. That could be a few weeks of food for me but got to have my medicine

Kr
Review №26

Very nice! And super quick! Especially with me who procrastinates horribly last minute to get my weight loss meds ordered somehow they get it delivered within 3 days and I’m way out in the country! So very happy and pleased to be a customer!!

Ki
Review №27

I had an issue with my medication. I received a call from the VP of Business Development apologizing and spent a good amount of time with him on the phone. He even sent me a bunch of goodies in the mail. I’m pretty impressed with their level of customer service. Well done.

Ke
Review №28

Excellent customer service!! I had to call in to speak with one of the associates as I didn’t understand my medication dosage NOT because they didn’t put it on my medication, but because I just had a really slow moment, lol. The young man that answered the phone was absolutely professional in every way from the beginning of the call to the end. I could hear a smile in his voice while talking with him and that IS excellent customer service. He explained everything to me very well and did not get irritated at all I didn’t catch his name but thank You for the phenomenal customer experience.

Ni
Review №29

So far fairly good service. It’s been about 8 weeks since I first started using SandsRx. Only communication has been through text. Which is Not answered promptly! I asked some questions via text and finally got an answer several days later which stated to call and speak to the pharmacist. How about you have the RPH contact me!! There’s a thought. I am a retired CPhT and this is not how you treat customers. Anyway I never did get my questions answered but being in the pharmacy business I sorta knew the answer.I did however like that the pharmacy initiated a refill. Ever since it’s been alright.

My
Review №30

The only thing I would change is the delivery. They deliver my stuff at 4am but send me a notification that day at 7am that my item is out for delivery when truly it has already been delivered. On the Bright side, they have fast delivery!

kr
Review №31

I’ve only had one transaction with them so far, but I’ve had several interactions through the process and each time with a different person I was met with friendly, knowledgeable, and patient people who answered all my questions and made sure I understood all the details. My package even arrived early. I look forward to other transactions with them in the future.

An
Review №32

Ive been using Sands Rx for the last several years and they have been amazing! I enjoy and appreciate the convenience their automated texting system provides as well as their online portal.

Jo
Review №33

Over all these guys are a pain to deal with and really if you have another option you might want to consider it. On my second does they increased it by 10x and luckily I was smart enough to talk to my doctor before I just took it. When I contracted them they claimed it was my fault since I didn’t ask enough questions about why the price went up so much. After over a hour on the phone they finally decided to refund me for the mistake and I stopped taking the medication

Ti
Review №34

Had a clinic appointment Friday. Got informed by SandsRX Pharmacy two days after the weekend about my package. Easy and clear communication while I was pending delivery. Delivered within 5 days. Recommend and will order again.

Gr
Review №35

Overall pleased with the service provided. Only issue is with the ordering refills. Very inconsistent with the way it’s done. One month I’ll get an email asking if anything has changed such as payment methods and delivery address and the next mont no email and I have to call. Speaking to someone and changing delivery address get very confusing. My medication has to stay refrigerated, so I needed to have it sent to my wife’s job and the customer service guy just did not understand it was a business. I do have a cooler that I keep ice packs in to set outside my front door but the UPS guy or the FedEx guy don’t bother to set it in there. Can be frustrating

Su
Review №36

My orders always come quickly, even earlier than promised, They are packaged well and kept cool so I never have to worry about them getting overheated. The delivery person is very friendly. I’m very happy with my service.

To
Review №37

I was having issues with missing packages at my residential address so was having this being delivered to UPS store. Please tell me how this is acceptable. My medication was delivered to UPS at 6:30am and just left at the front entrance of a closed store in a busy business area. I received no notifications that this even shipped so had no idea! I had to leave work and rush to a different city praying my medication that needed to be refrigerated was still there. Terrible, terrible, terrible service! SandsRX Wylie is too far for me to drive.

Te
Review №38

Ive used them for almost 4mths now, and they seem to be well organized. The packaging and shipping of my medication is excellent. I will continue to use them as long as they continue to put out quality medication.

Je
Review №39

Excellent service. Ive told a few people about how easy the process is. I always receive my prescriptions on time, love the text service.

Jo
Review №40

Quick delivery great service was notified when packaged was sent out and delivered. Great customer service both times when I had to call. Very professional when answering my questions.Thank you for all the help, looking forward to using you in the near future.Thanks again

Ka
Review №41

You are amazing! My doctor delayed getting my Rx to you and I was going out of town. Sands was able to get my med to me before I left, on very short notice! Thank you so much.

ch
Review №42

Getting a refill is a hassle with your company. Poor customer service ,when there is a problem no one contacted me. I text a refill 3 days later nothing has been started. The first time I used your company I was texted quickly and was informed about progress. Now no text until the day it ships. Once I talked to Rashad and he said he would get my order started and let me know whats happening. Never heard another word from you

Mi
Review №43

I only have ordered this compound prescription three times. The first time was a complete absolute beating for many many reasons. Issues range from lying to me when they didn’t deliver it the morning stating they would do a second attempt same day, not true and telling me I would get it delivered that evening only to find out sand. Rx canceled it and rescheduled it. The third time I received the prescription almost a week late. I have asked my physician to find me a new compound pharmacy to make my prescription.

Sa
Review №44

Excellent quality, excellent customer service and communication. System allows easy reorders and delivery to front door. I have had only a positive experience. Use these guys!

Mo
Review №45

I cant say enough good things about Marianne at SandsRx! She is incredibly knowledgeable, patient, and genuinely cares about her customers. Marianne always takes the time to explain things thoroughly and ensures you leave feeling confident about your medications. Her friendly demeanor and dedication to excellent service make every visit a pleasant experience. If youre looking for someone who goes above and beyond to take care of your needs, Marianne is the best. Highly recommend!

Ro
Review №46

Everyone I’ve ever spoken to at Sands Rx, Wylie has been really great. The ordering process is super easy and delivery is quick.

Be
Review №47

Excellent service. Highly recommend. Fast, great prices and all around very happy I found them.

De
Review №48

Love how efficient your company runs. Everything that you tell me in filling my prescriptions has always been accurate. I really appreciate your customer service that is always willing and friendly.

Va
Review №49

I am very pleased with the communication and professionalism of everyone I have interacted with. The timelines they have provided have consistently been accurate which is important due to the volume of prescriptions they are working with. Definitely pleased with the service I am receiving.

Ka
Review №50

Sands Pharmacy is so kind and efficient! I love dealing with them each and everytime the need arrives. I love how they get back to you quickly and also follow through when a RX needs to be refilled by your MD. I have dealt with many, many pharmacies in my past 42yrs. with the medical field and ai recommend Sands Pharmacy every chance I get to those needing decision making with the best place to go.

Fe
Review №51

Ive been using SandsRX for couple of years now & Ive always been pleased with their delivery service as well as communications via phone! Delivery of meds has always been spot on within the time agreed upon & exceptional packaging as one of my meds must be kept cool. Ive also always been able to communicate with a live person who can answer any question I might have!! Collectively their pharmacists & techs have set the bar with their knowledge & availabilty of medication, competitive pricing, insurance & medicare coverages, ease of payment transactions, refills, premium shipping, timeliness in returning calls and really nice people!!!

Na
Review №52

I have been using this pharmacy for a long time because of my dermatologist. Excellent service, very kind people willing to help. I love that they send you a reminder for your refills.Thank you so much.

ps
Review №53

First few times was super easy. Follow up orders have been more difficult. Not sure how they compare on price to other places. Sometimes you get shipping notifications, some times you don’t.

Do
Review №54

Its an aggravating experience to have to call Sands several days after my doctor submits my script to check the status. Im more accustomed to pharmacies texting me that theyve received the order and are processing it. I was further disappointed to learn that my most recent script was on hold and again, I was not notified, which means it will be approximately 2 weeks since the script was sent in before I will receive it.

T
Review №55

My medication was delivered much sooner than I expected and it was packaged well. I received instructions on how to receive it prior to the delivery to ensure that the medication would be kept at the proper temperature. The only issue I encountered was not being able to communicate directly with the pharmacy via phone call or text message.

Ba
Review №56

SandsRx is the best! The staff is very personable and answers all questions you may have. Their home delivery service is reliable and has been 100% on time. I recommend SandsRx.

Al
Review №57

Sands Pharmacy staff are very professional and easy to work with. My medication is always arrives timely. The text messaging they use is efficient and gets refills completed and sent quickly.

Ra
Review №58

Great price,perfect shipping rate only downside was item didnt arrived cold the pack was hot inside when I opened it. Called them and made them aware. Will be doing business next month again.

To
Review №59

I absolutely love SandsRX Pharmacy, from their customer service to how they package their product for shipping! When I call or text a question the rep is always helpful and courteous. A+ service!

br
Review №60

I have been getting my scripts filled here for years. Whether its a compound or a regular prescription they have always been great to work with. The staff is always super friendly and helpful if I have any questions.

Gr
Review №61

Sands had my prescription on WEDNESDAY. They said-3 days. Saturday rolls around-no vital prescription. I call them. They say their delivery service has it. Can I pick it up? No. IT WILL BE DELIVERED MONDAY! Delivery does not work on Saturday or Sunday. Is/was it kept refrigerated over the weekend? I have no confidence that it will be kept cold as it is supposed to be. THEY DONT REALLY HAVE A DELIVERY SERVICE-THEY HAVE A COUPLE GUYS THAT HAVE A VAN OR A TRUCK. They dont have my business anymore. To make it even better they DIDNT FILL THE PRESCRIPTION AS IT WAS SENT TO THEM BY MY DOCTOR. The delivery system for the medicine that was prescribed was not available so they just filled it the way that THEY wanted to fill it so now I have a 200.00 RX that I cant use. What a horrible experience dealing with these people.

ea
Review №62

Why not sending e-mail: Assuming that every phone number that the doctor provides accepts SMS/Text messages is unacceptable practice. My doctor ordered electronically medication from your pharmacy, after a week of no response I called the doctor who gave me SandsRx phone number and learned that you only communicate by TEXT/SMS with patients. Hopefully after giving your agent on the phone my credit card number my medication will be filled. Stop using TEXT/SMS for communicating with patients! Reading all the spam Text I get on my cellphone would keep me busy the entire day.

Bi
Review №63

Disappointed in the results. 3 days short of completing week 6 and have lost 8 lbs. last week quit alcohol and 75% of my diet cokes to try and help results. Was 3 days late to start my second month because I didn’t get medication until a week after you received a new prescription. I responded to everything on the same day that I received it. I’m going to ask my pcp to make sure that you have a new prescription 10 days prior to needing it for my 3’rd month. Still hoping that this is the solution that I am looking for.

Ro
Review №64

1st time using SandRx. Very quick shipping my medicine. I was expecting 3-4 days, & it arrived overnight. Medicine was less than half of what I was expecting. I dont know why I havent heard of them before, but Ill be using them alot in the future.

Je
Review №65

Be sure to ask price information ahead of time. We get a compound medication that went a level up and I did not know the price had doubled, times two till I got the order with receipt. $400 charge was quite a shock when I was only prepared for $200. They should have told us when I requested a refill, but they did not so make sure to ask.

Ka
Review №66

Ive been using SandsRx for four months now. Everytime I call to ask questions or verify information, the staff are kind and helpful. My medication is delivered at my door within two days of being filled.

Mi
Review №67

The staff and pharmacists at Sands Rx are not only friendly and knowledgeable but run the practice SO efficiently! I can always count on getting my medication delivered in a timely manner. THE COST....unbeatable!

St
Review №68

Sands has really good communication. Keeping me informed on transactions. Shipping was fast and dependable. Meds came still cold with proper cold packaging.

Su
Review №69

I was pleased with the price, about 90% savings over my other option. And they delivered to my home which is 45 minutes away from the pharmacy. Instructions were easy to follow. So, cost, convenience, ease of use, CHECK!

St
Review №70

Medication is fine. Communication is difficult. Timing is an issue. Sometimes Rx filled almost overnight, sometimes 3-4 days. Difficult to time delivery when you travel a lot.

To
Review №71

I have been on semaglutide for about a year. When I say this pharmacy has only filled the prescription 1 time on time I mean that. I keep getting the same story of “your dr office didn’t fax it in.” After speaking to the dr this is apparently a very common issue and they trying to find another pharmacy since this one can’t get their act together.On top of that, my meds were delivered 2 times with an ice pack completely thawed out not even sweating and was told it was fine.

Su
Review №72

Oh my! Terrible pharmacy! My doctor sent a common prescription to Sands. After much waiting (I was the only person in there), the pharmacist came out and said they only fill compounded prescriptions, and to go to another pharmacy. So I went to CVS who called to transfer the prescription from them, and was told that Sands has no prescription for me. Weirdest experience ever. Wont ever use this pharmacy!

Le
Review №73

My order came securely packed with everything I needed. The instructions were easy to follow.Thank you,Lesa

Ja
Review №74

SandsRX makes getting my prescription filled and refilled so easy. Their communication is timely and on point. Makes for a great customer experience.

Ga
Review №75

Customer service was excellent when the delivery for my meds was left at the wrong house. Even though it was not their fault, they contacted the delivery service for me and kept me informed on the status. Any questions I have had about my meds were answered promptly and professionally.

Fr
Review №76

I have rarely worked with a group as responsive and knowledgeable as the team at Sands Pharmacy. They are eager to help and I feel cared for by them. Highly recommend. Shout out to Christina.

Pa
Review №77

They give great instructions and service. They are number one to me. Very efficient and the employees are so helpful. Would highly recommend to anyone.

Ma
Review №78

They are very professional. Always very nice to explain the details of the usage of meditation. I received the medication at home very well prepared.

Fa
Review №79

The staff at SandsRX ] are incredibly friendly and knowledgeable, always taking the time to explain my medications clearly and answer any questions I have, making me feel completely confident about my prescriptions.

Sh
Review №80

Shipment was always prompt. Meds werekept cool during delivery. Communication was easy. Thank you!

Do
Review №81

SandsRx has always been very prompt in sending my medications. They are great at tracking and letting me know when to expect delivery!Donna Welsh

Ki
Review №82

I have never had an issue with Sands pharmacy. They have a good automated process that is simple and meets the need. The customer service has been excellent when I had a question.

Ol
Review №83

Sands Pharmacy is professional, efficient and friendly. I always get a helpful friend person anytime I call or have questions. They are the best!

R
Review №84

Very easy to work with. They are prompt & communicate regularly. I wish all pharmacies were this great!

Gl
Review №85

Any time that I have to speak with a pharmacist or assistant they are always always accommodating! They are friendly and very knowledgeable. I feel comfortable asking questions and peace and ease following the instructions that was presented.

Tr
Review №86

I buy my monthly supplements at SandsRx. Julie is wonderful!! She always makes sure my supplements are ordered and lets me know when they have arrived. Julie has made my life so much easier!

CA
Review №87

Great experience!! Contacted me immediately after my Dr sent my prescription. Let me know pricing and sent the package. I had it in less than 3 days. Thank you

Je
Review №88

My experience with sands has been outstanding. Their products are tier 1 and the fact that they ensure delivery is a plusHighly recommended.

DC
Review №89

There is no better pharmacy in the area than Sand’s RX! Julie always takes care of making sure we have what we need for our family! My kids love her too because she is so friendly!

To
Review №90

Great service from the Sands Team! The proactive communication is always appreciated, Sands team is very easy to work with! Thanks Tom

Ju
Review №91

The pharmacy was very friendly and easy to work with. I was impressed how quickly they were able to deliver my meds. Definitely recommend!

Ke
Review №92

I love working with SandsRx. Everyone is very friendly and they respond very promptly to questions or concerns. It feels like a relationship, unlike the big chain pharmacies.

An
Review №93

Fast and friendly service! Once my med ran out before it should have and they replaced the missing dose! Very satisfied!

St
Review №94

I am writing to highly recommend Julie for her exceptional service and deep knowledge of the products at Sands RX Pharmacy Wylie. Julie consistently goes above and beyond in her role, providing outstanding customer service that truly sets her apart

Ch
Review №95

I had called a few weeks ago to get some refills on my prescription and Valerie was so helpful! She was quick to send over the refills requests and called me back once they were done.Such a sweet young lady, she made the process super easy so thank you Valerie!!

Na
Review №96

Sands Pharmacy has been wonderful to work with. They are very helpful with any questions or concerns l may have. So glad l found them.

De
Review №97

They delivered to the wrong address. When I called the delivery company they told me that since the pharmacy gave them the wrong address, it was my problem and that they couldn’t help me. So I had to hunt down where it was delivered and had to convince the people it was me that it was supposed to go to. That was fun. So I’ve been calling them since Thursday to correct my address and haven’t been able to get ahold of anyone it’s now Monday.

Ch
Review №98

I’ve used them for over 19 months! Excellent service and medication delivery!Friendly staff, top curtesy over the phone, easy, convenient, efficient! Five Stars!

Su
Review №99

The staff have always been responsive and courteous. I have received my medication in a timely manner. My prescriptions are always correctly dispensed.

Lu
Review №100

Easy process, shipping was fast and the packaging was done very neat! Instructions are top notch everything you need to know about storing and injecting medication.

Pa
Review №101

SandsRx pharnacy was very professional. Answered my questions in a timely manner. They kept me informed on the delivery of my medicine.

Li
Review №102

I appreciate how easy it is to order refills and that they arrive on my door step at no additional cost. Thank you for making it both convenient and easy.

Ma
Review №103

I have had an excellent experience every time I have used Sands RX.I recommend these people to everyone!Keep up the great job!I will be using you again next month.

Ch
Review №104

Was pleasantly surprised that I received my medication within one day after placing it. Outstanding customer service, your company rocks!

Ki
Review №105

Relatively hard to finally get them on the phone. When they do answer, they sometimes act like I am bothering them. Some are extremely helpful and friendly. Some are not.

Je
Review №106

What a great experience. All of the information needed was provided clearly in video and written format. The supplies were of good quality.

ja
Review №107

Mail order prescription was very quick and accurate. Communication is excellent and this is my second order and am very pleased.

An
Review №108

Sands has greatly improved the efficiency of refilling prescriptions online. The new method is both faster and easier.

Ar
Review №109

Excellent in all areas, packaging, prompt shipping, communication and the pharmacist are very friendly, competent and helpful in awnsering my questions. Great all around service!

Jo
Review №110

They are always helpful, friendly.I had some questions talked to a lady named Veronica she was so helpful, answered all my and made me feel very comfortable. Always great service.

Je
Review №111

Love the delivery of my meds that I need, but are not easy to get with insurance. Affordable is the best, and they do it quick

Be
Review №112

Great experience with Sands Rx. From the Clerks to the Pharmacists. 5 stars for sure

Re
Review №113

They were so patient with me when my debit card payment kept getting blocked by my bank. Everyone I talked to was so helpful and I spoke with John about 8 times and he was so kind and understanding. Thank you Sands for all your help!

Pe
Review №114

If only called once with a question and the staff member I talked to was very helpful. Texts from Sands pharmacy lets me know when my prescription is received and will be delivered. Love this phsrmacy

St
Review №115

Its such an easy process to reorder my prescriptions! And shipping is super fast! Thank you guys so much!

Ja
Review №116

SandsRX has been awesome! They handle my Rx’s with ease and they’re fast! I highly recommend them!

Su
Review №117

Sands has been so kind in answering my questions. Their delivery of my meds has been on time and exactly as they communicated to me.

Mu
Review №118

Would be five stars if team would stop sending an entire pack of syringes with every Rx. I use two or three and the rest are a waste that needs to be safely disposed of.

yv
Review №119

Dosing instructions are extremely confusing. Semaglutide is dosed by mg/ml, yet when trying to speak with anybody about your prescription, they use the word units, which makes no sense since that is not part of the concentration of the medication. Also, vial sizes are not adjusted according to your dose as the dose is to increase every four weeks. It requires additional phone calls and dealing with somebody who continues to talk about units instead of mg or mls. Very frustrating.

Ne
Review №120

I have been using SandsRX pharmacy for a long time. Julie is always friendly and knowledgeable!! Large selection of supplements and vitamins in stock, fast delivery.

Zo
Review №121

I love SandsRx and Julie is so helpful!!! She always sends me a reminder and is there if i have any questions. I have been doing business with the people at SandsRx for over 5 yrs and won’t change now!!!

ga
Review №122

Excellent service thus far. Responsive phone people and timely delivery.Only down fall is the price.

sa
Review №123

Very professional and answer all your questions. I recieved my prescription to my home within 24 hours of shipment. Definitely convenient!

Ka
Review №124

Items arrived promptly and communication was great, informing me when products were shipping and when they arrived.

An
Review №125

Really one of the best pharmacy. Very quick and professional. I will highly recommend everyone to try.

Da
Review №126

SandsRx Pharmacy is a wonderful place to get prescriptions filled. They are courteous and very efficient. The prices are reasonable too!

Tr
Review №127

Have had good experiences when I call them. My meds arrived faster then expected.

Sh
Review №128

I had a issue with filling out a prescription (it happens), but Denise was relentless with keeping me in the loop and communicating with my doctors office in order to insure that I got the correct dosage I needed.

Ra
Review №129

Great, fast service. I do everything using text messages which is very nice. Plus, they deliver!!

La
Review №130

Great customer service, easy to order my prescription and have it delivered to my door with accurate updates.

Br
Review №131

Quality product, quickly and securely shipped with proper packaging. I would recommend

Ca
Review №132

Sands is the best pharmacy I have ever used. They make ordering very easy and are really responsive to questions.

Ke
Review №133

My order always arrives on time in perfect packaging. Anyone Ive ever spoken to is always so nice and helpful

La
Review №134

Called in my order and was delivered 2 days later!Excellent service! Friendly staff. Thank you!

B
Review №135

Sands Rx has a wonderful compounding pharmacy! I’m thrilled to be able to get hormone replacement at a great cost, along with speedy delivery.  I’m extremely impressed with their customer service reps as well. I specifically ask for Valerie when I call because she always seems super happy to help me, and answer any of my questions concerning my HRP Rx. Literally the best customer service rep I’ve ever spoken with! Thank you guys for being a great pharmacy with amazing Customer Service Reps!

No
Review №136

Sands RX is prompt to help me with refills, they communicate clearly, my deliveries have always been on time. They are a professional company.

Gr
Review №137

Excellent service from Sands RX. They are a top-notch pharmacy that does everything they say they will do and delivers on time. Thank you so much.

Ki
Review №138

Communicates promptly & very well. Quick delivery. I’ve never had an issue & service has always been perfect.

Fe
Review №139

They are always friendly and willing to help. I had a script that got to me late (due to the carrier) that needed to stay cold and they replaced at no charge.

Ra
Review №140

It is easy to order at this pharmacy and the shipments are quick and on time. The people who work there are friendly and professional.

Vi
Review №141

I had a good experience with this pharmacy , my prescription is sent out in a timely manner

Jo
Review №142

I’ve used sandrx for a year and they are great. Great communication and they deliver my medicine fast and it’s packaged well.

Ji
Review №143

The SandsRX agents I spoke with were great. They handle my refill courteously and delivered on time

Ni
Review №144

Chloe was very professional, nice and helped me out tremendously!

Ma
Review №145

Quick delivery. Meds come within about a week after ordering. I tried the semaglutide and tirzepatide compound and I don’t think it did anything but possibly help me maintain weight. Not 100% sure it even did that. Maybe I just need it compounded with something else. I’ve switched to a new clinic. Good luck to the rest of you.

Ja
Review №146

Very easy and convenient especially when placing refill order, and when order is delivered it has been consistent and packaged very well.

De
Review №147

The entire process went smoothly. Communication was clear and concise. Medication arrived very quickly and well packaged.

Do
Review №148

Really great communication, process is smooth and delivery was exactly as you said. Excellent experience.

Me
Review №149

Sands Rx are very friendly and always expedite my prescriptions in a timely matter. Always there to answer any questions I may have.

Co
Review №150

My experience has to do with a compounded product. It comes with great instructions and is delivered early morning. I appreciate this pharmacy.

Am
Review №151

Yall make it extremely easy to refill. One suggestion… option on whether you need more equipment (needles) or not. I feel bad that I have a surplus of equipment that is not needed because I only have 4 doses in each vial.

An
Review №152

Filling my prescription with SandsRx was so easy and they were quick to fill order and have it delivered. Wish all pharmacy orders were that smooth

Je
Review №153

SandsRx has made the filling of my prescriptions so easy and their delivery is so convenient. I highly recommend them.

La
Review №154

Very timely and fast delivery. Also , I loved that they kept in communication via text. Great pharmacy !

Me
Review №155

RaShun worked his magic and my refrigerated medicine was delivered right to my front door. I was so happy! Thanks, again, RaShun.

St
Review №156

Easy peazy to deal with. Place the order, make a payment, and presto the shipment arrives quickly and securely.Thanks!

Ke
Review №157

The best customer service. I had to call with a few questions and they were answered promptly with a friendly attitude!

Sa
Review №158

All orders have been filled perfectly and timely. When I have had questions their staff is so nice and they address every question.

Am
Review №159

I’ve been ordering my compound rx from this pharmacy for about a year now, and the process of refill, paying, and delivery is always so easy and quick!

Sh
Review №160

Fastest pharmacy that Ive ever used. Meds are always correct and informative with text alerts. Only downside is the cost.

Ho
Review №161

I have been so pleased with the efficient and helpful service. The delivery service is amazing as well!!!

Ju
Review №162

Have to say, it couldn’t be any easier. A couple of weeks before the next 4 weeks I get a text message letting me know my Terzepatide is on its way and then, there it is on my doorstep.

Da
Review №163

Extremely helpful when I called to ask questions. They also answered the phone without delay. Prescription was delivered on time and well packaged.

Th
Review №164

They are always helpful and stock my supplements I need I love that they do a bogo offer and always reach out to see if we need anything. Friendly staff.

Sh
Review №165

Package delivered in a timely manner, delivery person rang doorbell to let me know that heat sensitive item had been delivered. Thank you

An
Review №166

This place was so easy to order my semaglutide. All it took was a text and money. I wish I didn’t have to pay the $75 to my dr office just for a prescription.

Sh
Review №167

SandsRX Pharmacy is the best! They have great prices on compound medications and deliver super fast. I couldnt be happier with this pharmacy!

Le
Review №168

Ive used this pharmacy for the past two months. They they are very helpful and my orders always arrive quickly.

Ca
Review №169

I love that I get a text when my medication is delivered and they place it on my porch. I dont have to waste time wondering when my delivery is coming

Li
Review №170

After multiple attempts to get everything in order, Valerie was a big help and walked me through the process of getting my meds ordered. It is my first time, so we shall see going forward if everything goes as smooth as I am hoping it will be.

Ro
Review №171

The text reminders and paying on line make everything so easy. The delivery is always on time.

Fr
Review №172

This is one of the best pharmacies we have worked with. Our patients are always fully satisfied with their work and the efficiency of their work. Thank you

Ra
Review №173

The service and quality is outstanding. It’s a very easy process from start to delivery. Excellent job!

An
Review №174

Great customer service!! Asked to speak with a supervisor due to quick and friendly customer service!!! Very happy with the help I received!!!

Za
Review №175

Sands RX is easy and quick to get my prescriptions. The ability to simply text back and forth is very convenient

Ap
Review №176

In a new and unfamiliar region of Texas, Gloria provided crucial support to our family during a period of uncertainty and isolation, addressing both our pharmaceutical and emotional needs related to my daughters hematology requirements. Our initial encounter at a hemophilia event marked the beginning of a transformative relationship, as Gloria consistently demonstrated exceptional care and understanding. As a retired military spouse navigating complex medical conditions with my EFM level 4 child, Glorias dual expertise in military and special needs challenges has been profoundly comforting. Through sustained communication and support, Gloria has fostered a sense of security and validation for my daughter and me, regardless of our geographical location. Her presence has significantly eased our transition through lifes challenges, and we are grateful for her ongoing involvement in our life.The Rankins family

Jo
Review №177

They always send clear message during the whole ordering process. Product always sent on time. Prices are very reasonable.

Su
Review №178

To be honest, the whole process of egg retrieval is very overwhelming. There are so many medications and so much to do to get it done. I am so thankful for the folks at SandsRx. The communication is on point and so is the customer service. I received a huge box of meds that I had no idea what to with or how to use. SandsRx has a service where they will go over EVERYTHING with you. I was so stressed out but once I had my video call with Amy H. I felt so much better. I really liked that they offered this service to go over all the medications and that it was a video call that I could take from home. I would recommend SandsRx and Amy hands down to anyone who goes through this process. I’d give 10 stars if I could.

Sh
Review №179

Always prompt processing and easy delivery and the online refill process is very smooth. Kudos on your user interface.

Ra
Review №180

Excellent service! Their texting to refill a prescription works absolutely perfect.

Ju
Review №181

They are knowledgeable, and help me get the meds I need. They are faster than the usual pharmacies.

Er
Review №182

Overall fantastic experiences. Communication is always great and the pharmacist has always been kind when I’ve had questions.

Wa
Review №183

Have not physically been there, but I’ve talked to them On the phone several times. They’re very friendly and helpful.

JR
Review №184

I had one less than favorable experience but, they have been great since then! Thanks for your quick response!

Ki
Review №185

Once again I was notified my order shipped after it arrived, but luckily they pack with ice so it was still cool.

Ru
Review №186

Very fast and delivered my prescription exactly when promised. Very satisfied!

Pa
Review №187

I have 2 prescriptions thru Sands but I cannot get the 2nd one filled thru the app. It is extremely frustrating.

Gl
Review №188

Easy to order and comes in a timely manner. They send a text to let you know the status.

Ch
Review №189

SandsRx is awesome! So convenient having the medication delivered to my door and fast too.

A
Review №190

Smooth ordering and delivery service. Always courteous and helpful. Highly recommend!

Ph
Review №191

What a pleasure to get meds from Sand’s, easy to order, fast shipping and great customer service.

Je
Review №192

Bad experience at the pharmacy lluvia had an unpleasant attitude gave me a very bad mood. Wait times are consistently over 25 mins and they have messed up my dosages several times. 😒

Li
Review №193

Always here with I a couple o day, they notify you by phone,just to make sure you know,great company

Lo
Review №194

Such an easy pharmacy to work with! Their texting for refills makes the process fast and seamless.

Va
Review №195

Amazing pharmacy! Quick to get my meds and customer service is GREAT! 10/10 recommend

ch
Review №196

Everything has been great.My meds come on time and the price is incredible. Thanks so much.

Am
Review №197

Staff was helpful. Package was prepared with ice pack properly and delivered on time!

La
Review №198

This place is excellent in service from the who gave us the medicine 💊 and checked us out. We came to the wrong location and she swiftly took care of us by calling and getting it switched over and the Pharmacist was excellent too, he was very detailed about the medication we were gonna use. Thank you all so much ‼️‼️‼️

Me
Review №199

Great customer service, love their texting method easy to get answers and no need to be on hold on the phone forever!

Information
20 Photos
199 Comments
4.6 Rating
  • Address:4 Regency Dr, Wylie, TX 75098, United States
  • Site:https://sandsrx.com/
  • Phone:+1 844-598-2557
Categories
  • Fertility clinic
Working hours
  • Monday:9 AM–7 PM
  • Tuesday:9 AM–7 PM
  • Wednesday:9 AM–7 PM
  • Thursday:9 AM–7 PM
  • Friday:9 AM–7 PM
  • Saturday:9 AM–1 PM
  • Sunday:Closed
Service options
  • Kerbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Payments
  • Credit cards:Yes
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Parking
  • On-site parking:Yes
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