NextCare Urgent Care Glendale

First off the doctors are great. They’re just like the ones at the emergency room only better. They take extremely good care of me every time I go there I’ve never had one issue with anything. They’re just awesome. Thank you guys for always helping me when I’m sick! It’s time for antibiotics! It’s time to go visit these guys you’ll be in and out of there with your antibiotics so it’ll make your head spin! Are you in some kind of pain they’ll take care of that too! Whatever it is go see these guys they’re the best! Here are some before and after photos.

I give 5 stars for this location. Wait time were a while but there was a lot of sick people this time going.I’ve been to this Urgent Care a couple of times. I love this location because they get you in and actually listen and care. The doctors and staff are very helpful, friendly, and do what they can for their patients.I would recommend this Urgent Care to family and friends looking for great care.

The greeting upon walking in was just not welcoming at all. Felt rushed. The ladies at the front were very dismissive. The service with the Dr. was good. No complaints there. Did not feel rushed. Asked questions and also listened to our concerns. Leaving the building @ 10:40am just to have to call the office back TWICE and get a dismissive response as if I did not call the pharmacy to pick up the medicine as of the morning. Prescription did not get filled until 5:30PM! Due to lack of communication or pure negligence.

They had masks readily available, I checked in before my appointment (highly recommend) and was seen quickly. They gave me lots of options for treatment and made me feel truly cared for while going over my symptoms. Excellent location.

Took my daughter in for cough with intermittent fever. The entire staff was kind and considerate, from the receptionist to the provider. They took the time to make is both comfortable and make sure we felt heard.

Service was fine, but what I was given for intense pain is absolutely useless, not even approved for my condition, and comes with side effects I was not informed of. I wasnt even told what I would be prescribed until I was being discharged, not leaving me an option to discuss it with the doctor. Really expensive shot in my glute.

Went in for concerns of leg pain, staff was attentive and kind. The Dr who saw me was informative & helpful.Was a pretty long wait but that’s sort of expected anyways

Great experience at this location.The staff was friendly and professional as well as the nurse practioner.Would most definitely recommend going here over any other place for urgent health care.

Service was great and straight to the point, no dancing around the bush just got to what was necessary, wait time wasn’t long either, they take their patients as their #1 priority and i love that.

There was literally no wait time. The provider (Lewandowski) was kind and thorough and answered all questions that I had. She didnt make the visit seem rushed. I would highly recommend this location and the provider to everyone!Thank you!

Great staff and very clean environment. In and out in no time if you book your appointment on line. Would highly recommend going there.

Provider Cara was attentive and took her time to explain the diagnosis. She active listened to my questions and was very understanding. I recommend her services as she demonstrated professionalism and attention to detail to the patient in need.

We received great care during our visit. The staff was friendly and got us in and out in great time!

I was greeted very nicely when I came pulled to the back in a good time probably 15 mins put to the room checked for both Flu and Covid. Negative on both counts. Dr was very knowledgeable and treated me well. Overall they definitely got a 5 star in my books

The place was clean and the nurse practitioner was nice. Just long waits even when you make an appointment. They could use another person to help her.

Thank you so much for everything. I had very nice experience everyone in this location. So nice they deal with me and my wife Look, a member of family, the front desk very professional nice. And they help the provider was very professional and gentleman. Thank you

The staff was extremely professional, helpful, and caring. Im so glad I came in. This is the worst Ive been sick since I had COVID 4 years ago. Thank you so much. I might suggest putting some handicap spaces on your side of the building.

Was taken in 1 hour, they were very thorough, Doctor Melissa Pannell was amazing, took time, reassured me and just cared! Great visit!

Don’t bother making an appointment because you’ll still wait hours after your scheduled time and walk-ins will still go first. As some who works in health care and does scheduling and works at an office that accepts walk-ins, this is very unprofessional. Priority goes to scheduled patients, walk-ins are if we have time and in between scheduled appointments. I showed up 15 mins before my appointment with paperwork already filled out and still waited over an hour and a half to be seen. When I got in, the doctor spent maybe three mins cutting me off anytime I said anything and then left.

I was able to get seen right away. When my doctors office wasnt even answering the phone. The app works seamlessly and the doctor was very prompt. The doctor transferred my appointment to a in clinic the same day within an hour I was able to get the help I needed.

Everything was great. I showed up sooner than my appt slot. They got me in right away! The provider was great and she was fun. Great price for a sports physical. Staff was quick and accurate. Great job guys!

I was seen relatively quickly on New Years Day. The doctor listened to my symptoms and diagnosed me with an upper respiratory infection. I was prescribed medication that had me feeling better and ready to ring in the new year. Thank you!

Friendly Staff, Clean Office....I liked my Provider. On the other hand, I Felt like visit was waste of my time, Nothing Accomplished. I walked out of clinic, with a swollen face, in Severe Pain, due to infected tooth/ abscess. Got a script, for an antibiotic, couldnt get it, until next day !!! Ugh. Therfor, Next Time, Skip Urgent Care, Straight to Hospital.

Scheduling easy, paperwork completed online, check in and passed back to medical assistant quickly. Medical assistant JOSE was absolutely rude. His definition of customer service and conversation control was absolutely trash. He refused to listen to what brought us in today. He ignored me and when he asked clarifying questions I had to reiterate my cause of concern serval times I was trying explain/volunteer that exact information. He gave unprofessional expressions and poor support in seeking followup care from prior visit on record in this same office. I asked him to change my pharmacy as well from Walgreens to Frys as I recently learned Walgreens is not contracted with ahcccs mercy care. I proceed to the examination room where the actual doctor thoughtfully listened and helped family gain a better understanding of the medical diagnosis and development of symptoms related to diagnosis over time and how to take care moving forward. Doctor was very informative and didnt try to rush mother trying to advocate for infant daughter and gain insight and effectively plan for recovery moving forward. Doctor sent prescriptions as promised. Fortunately the receptionist quoted during discharge the medication had been sent to the original pharmacy on record - Walgreens - confirming to me JOSE didnt make the change to file as requested in our intake. I would absolutely recommend the doctor 1000x but would prefer to never speak to the medical assistant again as I would seem he has better things to worry about than my family.

Friendly staff, even on a late Saturday evening. Love the check-in process, and the doctor was paying attention to detail and got me the meds I needed for an infection that was a lot worse than anticipated. Would recommend!!!

Front desk was awesome. very hospitable and friendly and got me in immediately. however the nurse practitioners advice wasn’t very helpful to what i needed and they didn’t have an xray either. they put me on a prescription and chose the option that charged me 180 more that a similar option and it wasn’t even strong enough so i only took two doses of it.

Understaffed on the day I went in after being exposed to a family member with pneumonia a couple weeks ago. My reason for visit was changed from “symptoms of pneumonia” to “cough” for some reason. I was prescribed promethazine and told I have a common cold. I had a temp of 103.3 (without NSAIDs) when I got home and have been around that temp for 4 days now. Will need to schedule another visit somewhere else. US Healthcare SMH.

Received excellent care and wait time was very reasonable. Had a little trouble finding the bld. Visible signage near the 43 Rd Ave would help to find and better for advertisment at the same time. Thank all the employees for there kind service.

We went there a hour before close and everyone was fast and patient. No one was rude because we got there that close to closing. They took care of our toddler and answered our questions. Thank you to them!

If I could give 0 starts I would! Made an appt called to make sure there was xr available for my son’s arm. Checked in and was told can’t do xr. NEVER again will I come to NC urgent care HONOR HEALTH URGENT CARE IS THE BEST!

I received better care here than I have from any doctor, ever. The people working here truly care and that is a magical thing. I wish this doc could be my primary care physician! NextCare, I hope you are taking as good care of these angels as they are of your patients!

Staff very friendly. The wait time was not that long for a urgert care at all. The woman dr I had was amazing she explained everything to me in details which meant alot

The staff the doctor theyre always nice professional sweet caring sit down for a few minutes to the paperwork on my phone and then no longer later he was seen and is faster than going to the doctors office

Easy online appointment, location convenient, waiting room, restrooms and back room were all nicely cleaned and disinfected. As for the staff upfront and in the back were all highly professional. If you need to be seen , feel you’ve been heard and understood go see Dr. Melissa Pannell , highly recommended! Thank you!! ⭐️⭐️⭐️⭐️

Front staff is great. The doctor I saw was not. He was very arrogant . I went in for a swollen and painful throat gland. First thing he told me when he entered the room was “cancer doesn’t hurt”. No where in my paperwork did I mention anything about me thinking I had cancer. Possibly streptococcal, maybe. Or even an ear infection. He told me that swollen glands happen give it two weeks and take ibuprofen. Even after I told him I’m a kidney transplant patient and a streptococcal carrier. He acted like I was wasting his time. Time with the doctor was less than five minutes. No test were done. Definitely will not be going back. BTW I had a friend with cancer. And it was very painful for her prior to her passing.

It was a great experience, the staffs were very nice. It wasn’t a long wait at all and i will definitely go back when i need a check-up! ✨❤️‍🩹

Very fast service,and the doctor was very helpful explaining my situation and gave me a script for medication and to return in 4 or 5 days if not improved.

I got to the office and was told I didnt complete paperowrk by front desk. I did so, the girl at the front desk talked to her friend for 10 minutes, was not working with anyone then called me up for a co-pay. I asked her if I had been checked in that time she rudely responded that its a process. I will NOT be coming back.

I cut my finger on a glass cup and Dr. Daniel Deusterman was amazing! He was very knowledgeable, helpful, and welcoming. I’m all healed up! He even did the “Sana, sana, colita de rana!” Thank you.

I went in because I wasn’t feeling well. They gave me a muscle relaxer and said go to ER if it got worse. I almost died from pneumonia the next day. I’m lucky to be here writing this review.

The associate working Wednesday morning at the desk was professional and did her best to help with my questions about my paperwork. Thank you.

Id prefer to give 0 stars. Dont bother scheduling an appointment 2 days in advance, completing your paperwork in advance and showing up 10 mins early like they request that you do because you still wont be seen even 20-30mins after youve arrived. They will continue to take the walk-ins and your appointment DOES NOT MATTER TO THEM. So dont waste your time. APPOINTMENTS DO NOT MATTER TO THEM. YOU WILL NOT BE SEEN ANYWHWERE NEAR YOUR APPOINTMENT TIME. Plan on having to wait an hour or more even with an appointment and all paperwork done in advance. There is absolutely no reason for appointments because they do not honor them. I did everything asked of me including showing up 10 mins early. I actually showed up 12 mins early. Did not matter. Whats the point of making appointments??? I could understand 5 to 10 mins after appointment time but when its going on 30 mins to an hour and i havent even gotten my blood pressure done!? Not to mention thats what i was trying to be seen for. Its honestly a matter of life and death for me. Cant get my blood pressure medicine to save my life. Then i guess ill just die cause these people dont keep appointment times. Right on!

I have had to come to this location twice in the past two weeks, one kid after another got sick. They were friendly and fast. Thank you to the staff and Drs.

Very good visit foe an Urgent Care and really liked the PA. She was very attentive and helpful.

I went in with a Migraine. And left with a Migraine. Because the Nurse Practitioner was playing DR and said because she had seen me for a Migraine the day b4. I couldnt get another shot for my Migraine. So I had to go home and deal with it. She wanted to send me to the ER and sit there for 20 hours to get a scan of my head to get a shot for my Migraine.Usually I get nice Drs at the 43rd Ave and Peoria location. Not this day she is very rude and pushy when she checks you out

Did on line appointment n didnt wait to long to be seen n dr was super good n prescribed for me exactly what I needed to get better. I will definitely go back.

The Dr don’t examine me , I went there complaining about Pain while urinating and pain in back.They said I don’t have ITUSoon I walk out from there I went to different Urgent Care because I know my body I wasn’t feeling goodThey find out I Have ITU they prescribed antibiotics for thatThey do blood  and urine test on meI’m sorry but o think the dr need needs to listening her patients

Immediate improvement on my skin bacterial infection after I left this place! Definitely a 5 star for me. Thank you!

Friendly and efficient. Was lucky to have an appointment, but Lobby was pretty quiet.

Terrible terrible terrible service!!!!! I will never go back to that hell just to wait hours on hours and not get any help. From the front lady to all the ladies in the back on their phones with attitudes and absolutely no help whatsoever I hope this place gets shut down terrible service extremely disappointed the lady that came to help me was asking me questions as if I was the doctor asking me questions I should’ve been asking her not a single person in there looked like they knew what they were doing I hope they were on their phones to look up some sort of help or solution on why this place is so terrible

I sat in the waiting room for 2 hours while staff was on their phones and wouldn’t answer any questions about when I was supposed to be seen I’d recommend going anywhere else or just stay sick in bed it’ll do you a lot better than to deal with the amount of attitude these “nurses” have. I hope someone comes to supervise this location and sees what kind of dump it’s become.

The day before I came in I had symptoms of an ear infection that I wanted to get ahead of the curve of to prevent my symptoms (loss of hearing and pain when yawning) from worsening. The scheduling and ease of attending here was simple. However, for a 4 minute discussion with the doctor paying an absurd $256 is insane. DO NOT COME HERE IF YOU ARE ON A BUDGET. $256 dollars got me a 4 minute visit with an MD and confirmation that I HAD NO EAR INFECTION. That’s it.

I was in and out in about 35 mins. Online scheduling was easy. I filled everything out online, so I didnt need to do anything when I arrived. Staff was friendly and professional. Very clean. I will be coming back here again. I do recommend this provider.

The check in ladies were nice but the information is false. This is the second time I got to the urgent can’t and they tell me they don’t have a tech because there is only one person and they travel . Why even list the options if it’s never a reality

The last time I came here about 2 months ago the front desk lady let me pay a portion upfront and bill me for the rest. When I went yesterday another front desk lady said “We don’t bill” umm you clearly do because I was able to get a bill the last time

It was easy to schedule an appointment here while visiting my sister. Erin, the nurse practitioner, was amazing. She listened carefully and took extra time with me and showed great compassion. I would definitely choose to come to this urgent care in the future should the need arise.

My appointment was at 7:20pm. The front desk staff member was friendly and helpful. The office was clean and sanitized. The MA who took my vitals was also friendly. The PA Melissa was AMAZINGLY WONDERFUL!! The reason for the visit was increasing my anxiety, she was the perfect person for me to encounter. She was through, understanding, and added a personal touch!! This clinic has made me upset a few times but Melissa and her service trumps every experience Ive had. She is a gem and you all are extremely blessed to have her on your team.

The provider, Jennifer, was so amazing! She answered questions and went above and beyond without making me feel like she was annoyed. The only thing that sucks here is the wait. Even tho I made an appt it was an hour until I was seen.

Been going to this urgent care for years, they always have friendly staff and the medical professionals are always very informative and helpful.

What amazing service!I went for TB test and the service was very quick even if I just walked In. I was charged $30 for Skin TB test and the results are available in 24 hours. The staff was really welcoming and gave me more details about other Healthcare plans available that most people with no health insurance can enjoy. Keep it up.

The provider was sincerely the nicest medical professional I’ve encountered in many years. And I see too many doctors. We were there for my daughter to get a sports physical so it wasn’t about me. My daughter is sort of a difficult teenager and other doctors have openly expressed their annoyance with her…. This provider was somehow the exact energy we needed. I know it seems silly but I appreciated her so much. And the front desk lady was the sweetest too. Like I genuinely felt comfortable with them in a weird way- they were great. Unlike the other location we had gone to earlier that day- where the provider said they couldn’t do the sports physical because it was for boxing… Every other kid got their physical done at urgent care but that provider at 53rd and Thunderbird said we had to go to a primary care physician. That would’ve cost way more money and time. A sports physical is only $25 at urgent care- thankfully the 43rd Ave and Peoria location handled it.

They took really good care of my Dad and answered all his questions. Remarkable people and care. ToKo was amazing and really helpful 😊

I was well cared for. I felt like my doctor listened to me and I felt respected. I love her!

Check in was fast and easy. The provider was wonderful! She was easy to talk to, quick, addressed the problem and got us out of there. She took care of every issue that my son was having and was very thorough. We will definitely be back if needed!

Went in for a right hand pain didn’t resolve the issue looked in my hand and prescribe me naproxen and told me to get an x-ray next day still in pain naproxen not working probably will not come back Just take my chances we’re going to the ER thought I’d be able to get help a lot quicker. I am serious. Can’t even lift my baby right now because I am in pain thanks but no thanks wasn’t a good visit.

Everybody here was friendly and the process was easy! Will be bringing my family here from now on as well.

The doctor her self was amazing. Very reassuring. Visit was fast, I was in and out in 30 minutes. The said they were sending over a prescription to my pharmacy when I was leaving. My pharmacy never received it. I ended up having to call another NextCare to have it sent over because this one was closed. Thankfully they were able to send it. I called the pharmacy to make sure they received it which they did, however they stated where ever it was initially called in at had already billed my insurance so now I had to pay 100% out of pocket for the medication.

If you want a job that requires you to be on your phone and have terrible attitude towards people then work this is the job for you! Terrible place terrible people long wait time. Came early so there wouldn’t be a long wait but what can you do if everybody is glued to their damn phone.

I would give it less stars but once the smallest you can get so I guess one is even right it should be zero the girl that waited on me the little girl took my temperature and everything and did the extras was great but the doctor was garbage I never got examined never got asked what my pain level was nothing she never asked me anything other than where the pain was and then she sent me home

Honestly the worst location I made an appointment at 6am for 9:20am was 20 mins early and still have to wait over an hour to be seen i dont wanna come back here but its closest to my house

Other than kind of long wait time we were satisfied with visit. Nurse practitioner was especially great with her friendly upbeat personality and was thorough . Support staff were also friendly and gentle with my daughter. Would recommend them to anybody who needs care

Would give 5 stars except for the wait to see the dr and I didnt see anyone else in there , but the people are great very nice and the woman at the front desk that checks you in is very friendly and nice , it is hard to find good experiences with people these days and this place has the right people , had an excellent experience

I have Covid. I was not given a prescription. I was told to treat Covid like a cold. It is not a cold. It’s Covid. I couldn’t have meds for Covid because the med would interfere with my statin. There was no discussion about other meds or if I could stop the statin to take plaxovid? There are other meds also that my friends took.I feel ignored. I want a med that will attack Covid better than OTC stuff.

I was at your urgent care today, Very helpful, very nice people,Extremely polite,Thank-you very much for your help.

THEE BEST EXPERIENCE at an urgent care. EVER. Smooth , efficient, and top quality healthcare in a jiffy. Highly recommend.

I cut my thumb and it had not stopped bleeding after an hour of pressure. I walked into Nextcare, signed in, handed the woman my ID and insurance, sat down. Less than 2 minutes later I was called to the back and received a text to finish the paperwork. Super easy!!. Very friendly, professional staff. I would definitely recommend Nextcare.

When I walked in within seconds I was all checked in and ready for a quick game of word search before I could start my first game they called my name . we went over my vitals then symptoms next I saw the doctor she did the examination and laid out a plan for treatment and we were done and out the door. Everyone was so helpful, professional , and very polite.

Was looking to go to another urgent care but the wait time was an hour and half. I decided on this urgent care instead and there was a short wait and the staff was professional and handled me and my son with care. I will definitely be going back here! Thank you guys for the great service we received!

The Doctor did nothing for my daughter and I was hoping for more of an solution and even meds to help with her symptoms but received no help or suggestions or solutions

Had a fever for few days and went to urgent care. I filled out the info on my phone and was called back shortly. The dr was caring and prescribed me meds and note for work. Wait time was little. I was in and out within an hour! I would definitely go there again if needed. I recommend this provider!

A little slow completing forms on my phone, other than that quick and responsive service. Dont use it often but nice to know they are there

Everyone was amazing! Very fast and great service every time my family has come in

Amazing staff, barely any wait time, very compassionate people. I really appreciate the care my son received today, you guys rock!

If I could give zero stars I would; this place is so unprofessional, I waited two hours, none of my questions were answered, they were all just on the phone, I wasn’t given any medication. On top of how unprofessional they were; they still had me pay when they didn’t even do anything.

Set an online appointment for 11:00 and it is now 11:52 and just getting back to the room to be seen now. Still currently waiting to be seen. Ridiculous dont let people sign up for times you cant actually deliver on.

Im glad that they took in walk-ins, when we checked in they had us all use our phone to check in which I liked since everyone had their own germs. the staff were friendly and caring while waiting the the room it was quite a while wait but they were able to help us out so it was worth the wait. I definitely would recommend this but if possible schedule online first.

Made an apt on a Saturday for my son who was showing signs of infection. Was able to get in first thing Sunday morning. In and out and the all the staff were amazing. Nurse practioner heard my concerns and treated correctly. Love this location and staff

I went in for an issue with my eye and the provider, the nurse, and the front desk staff were all very friendly! No offense to urgent cares, but most of the time the front desk ladies are not that kind, however, my experience today with the front desk ladies was extremely pleasant we even chit-chatted for a few minutes. Its always a scary situation when something is going on with your eyes and they were very comforting and handled everything with care.

I did get the help I needed and I was treated kindly and respectfully.I am only posting 4 stars instead of 5 because I scheduled my appointment at 10 and the website told me there were zero patients being helped and I could choose to walk in for faster service. When I got there the lobby was packed. I got there at 9:20 and had all my patient forms and id’s uploaded to the patient portal before I even checked in and I waited until 10:20 to be taken back to a room then I had to wait 20-30 minutes more and thankfully I had the time to deal with that today or else I would’ve been asking somebody why they even kept my 10am appointment when I was still not helped until 20-40 mins later which the doctor who was very lovely and professional only needed to look inside my ears to see they were swollen it just took a lot of time and I went to an urgent care because I wanted to get in and out fast but besides not being able to get in and out fast as I’d hoped (and sometimes you aren’t in and out at other urgent cares too it happens) this is my only complaint thank you for taking care of me todY

I went to the clinic on Peoria and 43rd avenue. It was very clean and the girls there were very polite and helpful. They even got a wheelchair for me when they saw I had difficulty walking. It was pretty busy and I had a small wait time in the waiting room but I had almost no wait time when I was in the examination room. The nurse listened very well as did the doctor and they attended to my needs in record time and I was on my way!! So I really do give them five stars, they did a great job and I greatly appreciate them being there and their service. I would recommend this NextCare to anyone for any of their medical needs!

I needed my physical done for sports and they did it for me it was every fast. It was also not expensive.

NextCare has changed my opinion to the urgent care system. They offer an affordable and flexible coverage plan for the no insurance people. They are very helpful and supportive of any questions you have. Special thanks to Emily, she handled our case in a very efficient and profound manner.

Got looked at and sent home with what I needed on a busy holiday weekend. Always nice to go here always good service

Cut my little finger on Sunday night and cant stop bleeding. I call and schedule the appointment, it was easy and no need to wait for a long time. Receptionist, Provider and all staff are polite and patience. The Provider carefully to take care of my wound. Highly recommend. Thank you

The wait times were really long but they let us know that there was only one doctor on site so it was understandable. The front desk lady is super helpful and they were quick to get me my medications.. I wanted to leave a review because I lost my prescription medication and they did not have to send another one through for me but they did anyway. I am beyond grateful and I appreciate you guys very much!

Amazing experience! front desk lady is the sweetest and is very patient! would 10/10 recommend.

Sure walk ins are welcome but be prepared to wait 2 and a half hours minimum to be seen. They only have one doctor which isnt even a doctor its a nurse, which is posted but why only one. She is nice but not thorough at all. Honestly it felt like they were too busy to deal with my issue and just said follow up with your doctor or you can go to the emergency room. Why would I go to the ER if nothings wrong. Complete waist of time!

While I did wait longer than my scheduled appointment, it was completely understand considering there was one provider and an emergency circumstance, and completely worth it! They were considerate, quick and thorough.

Scheduled an appointment got in right away had a change in medical insurance provider they took care of it right away solid doctor was diagnosed with what I assumed and got treatment and was out the door within a half an hour

Melissa is amazing! Thank you urgent care! I had an amazing experience especially being chronically ill. Thank thank you!!!

I feel better after seeing you guys Sunday 10/27Im Back to feeling good again and at work this place was amazing and the staff was friendly

Well had appointment but it took over an hour to be seen but everyone was friendly and polite the np was very through and seemed like she really cared about my problem and didnt rush theexamination she took her time. O ly complaint from me is the waiting longer then expected.

Holly, the nurse practitioner, who helped us with my son’s sport’s physical, was so good with both of my kids. She was informative, compassionate, and personable. I was honestly surprised to have such a great experience at an urgent care. I wish we could see her regularly. Thanks so much for your expertise, kindness and hospitality. These are not often offered in places with affordable care. 🤍

Fast and very friendly staff. Walked in limping and came out feeling 100% better with a knee brace and X-rays done in a timely manner. Thank you NextCare

A++ service. Quality of care and the quality of staff was excellent!!

GREAT experience! Had to leave work due to a swollen, sore knee.... From the office check-in crew, to the intake nurse and radiation tech, Emily as well as Dr.Melissa Pannell... Prompt service, very hospitable and made you feel comfortable... Knee brace is already helping!Thanks everyone @ NextCare!

Honestly blown away by the quality of the staff here. All of the young ladies here were incredibly kind, informative and helpful. Seriously super impressed by the amazing attitudes of the employees here. I never have good experiences at Urgent Care, but this time I left feeling feeling really good. All of the staff are amazing, but I really liked the young lady at the front desk. She was very sweet and friendly. Highly recommend!

The staff are professional and took great care of me while I was feeling sick,thier humanity shows in the great service I received while I was there

Great place. The ladies there were kind and fast. Felt taken care of. I went right at opening and didn’t have to wait very long. And it works nicely that there a target right there if needed to grab medication after your visit. Glad I went in to care for my needs and calm my mind. The visit costed me $75 and I am covered my Cigna. :)

This place was horrible the employees were extremely rude everyone was on their phones did not answer any questions I had. The doctor did not help or prescribed absolutely anything.

Excellent Service went 1hr early and was accepted in nice staff 5star day

Awesome front desk lady, awesome doctor. No complaints with service. However, I made an appointment for 10:20 and wasnt seen until 11:30.

Talk about a waste of time !!! The NP didn’t do anything for what we came for. Prescribed OTC medicine for viral cold. Now we are going back to urgent care for a second opinion on the first reason of the visit yesterday

Dr. Moayer was wonderful and knowledgeable she made me feel so comfortable and had me in and out quickly. You can tell she cares and loves what she does she was awesome. Made the experience as great as it can be for a medical situation lol

Very knowledgeable, referred me to a orthopedic doctor gave me some to check out appreciate the halo thank you

Was super sick with body aches, fever and pain in my throat. And went in as a walk in. Everyone was super nice from the receptionist to the nurse taking the vitals to the doctor who saw me Dr.Theressa Miller. She was very nice and attentive with me . This clinic is very professional and I truly recommend them. I also enrolled in their discount program because I dont have health insurance and saved my self thousands instead of going to the ER. My test came back positive for strep🤒

Everyone was friendly and helpful. I didn’t get anyones names but I was so out of it. I was in so much pain. From the front desk receptionist to the medical assistant to the doctor everyone help me from the time I got there to the time I left. Thank you all again for the great service

It was a very good experience. Hoping the meds work, and I think they will.

I was in and out and taken care of! My provider was terrific! Thanks so much, Im already feeling better!

The online scheduling is easy to use.  My care person FNP HOLLY MCINTYRE WAS OUTSTANDING!  I truly felt like my needs and concerns were a focus and addressed completely.

I had Ana amazing experience. I was given all the scripts I needed. The Doctor or Nurse Practitioner (not sure what she was) Melissa was amazing. I still don’t know exactly what’s wrong with me because they didn’t test me for anything. Hopefully the meds work!

Staff was very polite and patient along with the doctors, they listen to my symptoms. They ran some tests and found out I came down with the flu and got me what I needed this is definitely my urgent care to go to.

The staff were all very friendly and the doctor was great! I got in and out pretty efficiently.

NP was attentive, knowledgeable and professional. Got the care I needed and was on my way

Really great experience. I did all of my info online scheduled online as well. I was called back within 10 minutes of check in triaged and seen got everything i needed and everyone was very professional and efficient. Wendy FNP was great with my son and not only explained everything to me but also my son.

The Visit was fine but the Pharmacy only got one prescription. I called nextcare back and they were supposed to call in the other 2 prescriptions, but they also called in the same prescription that we picked up. Try calling back today twice. No answer I dont know what else to do.

NextCare was great! Little wait time and they got right down to business. The nurse genuinely cared about how I felt and the treatment courses.

Zero long waits... once you see the doctor you cant get a prescription. A medication I have been on for five years. Not even 3 days to help me make it through the same night visit to the ER room. Shame on you

It’s good service…you should go there when needed!

Such great doctor So caring and compassionate. Staff and drs are wonderful

Everything went great. The staff was awesome, And they got me in and out in a short amount of time . Thank you very much 😊

Awesome service & clean environment.The staff was great and the doctor was very patient and friendly with my son. Definitely recommend this place.

The wait and the doctor were wonderful but because its probably a pinched nerve, she couldnt help me. I need an mri or blood work. They are pretty limited in what they can do

Everyone here is stupid, lazy, and pathetic for not doing their job the correct way. I waited here for nothing AND STILL ENDED UP PAYING?!? Disrespectful workers do better NOW! 🤬

The whole schedule a appointment is for what exactly.I scheduled appointment for 6pm.I received a text saying be here at 545.I get here at 540.I get called back at 10 after 6.As Im still sitting back here waiting, all I can hear is people talking about things that dont pertain to work.Im disappointed.

I was looking for an urgent care with X-ray and was told over the phone that they have X-Ray capabilities. I went in and was examined and then given a script to go elsewhere for an X-ray. I should have asked why, but I didn’t and after I left, I was wondering why I didn’t get everything done there.

Ally is such a doll and super friendly. Front desk staff was great too. I checked in at 7:39pm on a Wednesday and was out of there by 8:10pm. They were kind, compassionate and made sure I was comfortable. I’ve been in and out of a lot of urgent cares and this is one of the best I’ve come across.

Decent wait time, friendly & kind staff from beginning to end.

Staff was friendly. The wait was short (for being a walk-in). The doctor was compassionate & knowledgeable. They are quick, but not careless, in getting people back in a timely manner.

I came in today and could barely talk, I tested positive for strep throat. The staff moved very quickly with the strep test and even gave me a antibiotic shot in the office to get it kicked started as I was in a lot of pain. I am very happy with the service and staff. Thank you!

Very pleased with how nice they were and quick to get you taken care of. Super bad ear infection they diagnosed real quick and sent my medication to my nearest pharmacy for me. Spent an hr here when it wouldve been atleast 3 to 4 elsewhere

Im on Medicare plan through United Health Care called Dual Complete and NEVER have a copay.Two girls who work the front desk at 43rd & Peoria kept ARGUING w/me about paying my $40 copay. VERY humiliating since other patients able to hear.I continually said NEVER is there a copay, ever! The girl on the left said maybe youd better talk to your health care.I looked at her & asked, So are you telling me, unless I pay $40 youre NOT going to treat me? She said no.I look right at her again and say, By the way...United Health Care IS the one who TOLD ME-it IS against the law for ANY provider to bill me, because of the plan I am on. On occasion I receive a statement from providers. I call them and explain-its an accident & they promptly reverse the bill.WHY should I have to go into such depth w/these (obviously) very rude girls?! I shouldnt!!! One replied, well thats what our computer said.I DONT care...you dont humiliate people in public like that, especially when they are there in an emergency situation!I reminded her I normally go to 19th Ave & Northern-however, they were closing & sent me over here. Ive NEVER paid a copay THERE. Dont you see my prior couple of visits in the computer showing NO co-pays over the last ten years or so???She said she doesnt see that location! I think she was lying...my prior visits HAVE to show!I was treated VERY nice by the young man who did my intake after I got to the back.And the same goes for the nurse practioner, Jennifer, who tried to assess my injury.Briefly explaining what happened with the 2 girls upfront, I was told about Betty, the manager who oversees BOTH the 19th Ave AND 43rd Avenue locations, whom I definitely will be speaking with today.Im a very nice person. I dont abuse the system. I ALWAYS treat everyone politely, with respect-EXACTLY how Id like to be treated.WHAT IS HAPPENING WITH SOCIETY?Why is there NO compassion? Especially when youre not feeling well...Jennifer DID suggest I call a skin doctor.

They weren’t able to resolve my issues completely, but they were able to do what would have been done anywhere else and they were great at it… everything I would expect at a medical facility. Though the PA made no promises, she did give me excellent options so that I left better informed and in at least a far better frame of mind than when I came in.

I was seen quickly. The doctor and nurse were excellent and worked diligently to help solve my ear issue. They were very attentive and thorough

Second visit was odd it was a lady asking me about my personal drug choice constantly and, asking why am I tired repeatedly .and it didnt have nothing to do with my situation... Clearly a racist with the sarcasm talk other than that Ive been treated well.

3-17-24This time we went in because my 95 year old mother needed stitches for a hand wound, after she fell. Everyone treated her with amazing care and sweetness. I love this urgent care! I highly recommend them!July 2022I called to verify capabilities to do xray. The person was friendly and created appointment for me.Upon arrival I was treated kindly, and with great concern and care. Every person I had contact with was super friendly! Id go back again. Beats going to Emergency room!

My ring finger is healing wonderfully now that you gave me a second dose of antibiotics. You have all been so kind and helpful. Keep up the good work.Patricia Ann Sievers

Don’t go ! Dr just treated me like I was a dumb bum and wouldn’t help. Said I didn’t have a sinus infection but I have head pressure congestion fluid in my ears my nose is swollen inside and a but red but I’m ok smh . Then says it’s probably an upper respiratory infection but before this said my lungs were good like I don’t think she knows what she’s talking about!

Front desk person was polite and efficient. The medical provider was helpful and I will use this location in the future.

Overly long wait just to be called back to wait about an hour before even seeing anyone. Picking and choosing who they want to wear masks, youd think they would have covid-19 test recipients would be made to wear a mask but its the complete opposite. Definitely quicker to just go to a dignity health stand alone er.The facility used to be very nice and well ran, but not any more

Very quick and thorough service,every staff member (especially my doctor) were very nice and helpful and made me feel so comfortable! Thank you so much!

Don’t go here unless you’re expecting to spend two to three hours here. Took an hour and a half after my appointment time and me complaining to rude receptionist to finally get into a room for a 5 minute exam. Hardly any seating as well. Was told there was only one provider but if that’s the case they either need to take appointments only or walk ins only, not both. Definitely don’t recommend

I am so thankful I went. The medication I was given, started working for the pain immediately as soon as the needle was removed. I came home, went to sleep immediately. First sleep I had in three days. Thank you Theresa for helping me.❤️

Everyone were extremely kind, helpfull, compassionate and appeared to be very knowledgeable. My appointment was at 1:20 and I had to wait for well over an hour to be seen which was not good because of the pain and nausea but they were very attentive and did their best to keep me comfortable during the wait. Checking on me frequently.

The lady at the front was extremely rude. Needs to learn how to speak to people in a civilized manner. Telling people that multiple people cannot enter in the back with the family is understandable but what is unacceptable is the tone and how she said it, being rude is not normal and I hope she learns how to speak to others in a respectful now onward.

Happy I went in today. Happened to only have a few people ahead of me so I was seen fairly quick. Hopefully the issue will be resolved with the medicine but I can honestly recommend this location based on the service I received today

This was the best Urgent Care experience I have ever had. From the minute we walked in the door the receptionist Pauline was very kind & welcoming. The nurse Practitioner was great as well. Very sweet to my Mother-in-law. Sal was great to give her some crackers & well as some Gatorade to her. Thank you so much for your kindness to us. Very much appreciated!!

I showed up and the staff were helpful and courteous. They were able to help me and I’m already better from what the Dr. prescribed me.

Had to come here because I was experiencing extreme stomach pain. There was a bit of a wait, but it was pleasant in the wait area. I was also able to keep an eye on my place in line and my expected wait time. They weren’t able to help me in the end, but they did recommend me to the ER which I was later than admitted into the hospital for a few days. The staff here was pleasant and they even called a week or so later to check up on me and how I was doing and I told them of my ER/hospital visit. It was a level of care I didn’t expect and was pleasantly surprised by.

A really nice professional family practitioner took really good care of me I really enjoyed the experience and I found her to be professional and thorough I cant say Im over COVID yet but Im sure that Im headed in the right direction so Id like to say thank you to her and next time I need urgent care I know where Ill go.

They stopped taking patients before 8 though their website says they will take you until closing. My son is sick and the provider decided she didnt want any more patients at 7:45.

Nice place and staff but the doctor was very confusing about my diagnosis and I’m still not 100% sure what it actually is. She also sent my antibiotics to the wrong pharmacy and never fixed it even tho I asked before I even left

Front desk staff is very rude, I don’t recommend going to this place. She needs adjust her attitude.

The Drs in the back are awesome and Im sure the ladies up front are too, but when I told them Id like my discharge papers, so I had the names of the medications. I Sat down to waited and ended up waiting longer than necessary just for two papers to be printed.....I kept getting looks from them, but thats it.

The place is Pretty busy I would say make an appointment but staff and nurse practitioner was very good and had make sure my son was in good care. Thank you for all your hard work ❤️

They have false advertising that they have an Xray machine and Lab on site. Its a waste of time going there when you need those.

Staff is friendly and professional. Waiting room and patient rooms are clean. Be prepared to wait a while as there will be a lot of people, especially at flu season. Highly recommend this place.

This has been the best urgent care experience. I have had in my lifetime.Highly recommend this location.

Went in early before 10am in case they were busy, only about 3-4 before myself. Waited about an hour before was seen, which is understandable during these times. Front desk woman was extremely nice and very helpful. The nurse who examined me was also nice and knowledgeable, and explained so I understood. Was definitely a great experience for the uncomfortable circumstances for sure.

Went in feeling extremely ill, explained to the rep at the desk that my insurance doesnt provide a card its all attached by looking up my social in the system . Your representative at the desk told me that isnt how the system worked and she wouldnt be able to find my insurance that way. Left with no help she told me have a nice day so I walked right out to another urgent care, that to no surprise found my insurance and P.Obox to mail all linked through my account on my social. Complete joke of service at this location.

I really love this urgent care!!!! I went in with a migraine and ended up throwing up during the process of signing in. The lady at the desk was so nice and so was the team they ended up seeing me early and gave a dark room to wait in while I had my migraine and took very good care of me. I love the fact everyone was taking care of me so well and checking up on me. This was a good experience and I’ll never forget it! ❤️

I just got turned away from my third urgent care of the night. The second one that said they dont have an x-ray technician here. The website clearly says x-rays are available. While my wife was making the reservation I was on the phone trying to call them to confirm that Id be able to get in and that they had an x-ray person here. I was on hold for 15 minutes and never got anybody. Trusting the information on the website, I went to the urgent Care for my appointment and low and behold they do not have an x-ray tech here. What is going on with these urgent cares!? You literally cannot get any care at all let alone any urgent care.

Set up an appointment last night and had a 8:40 am show up time. They were ready for me when I got there. They ran some quick tests, told me what I needed to do and I was on my way back home in a half hour. Very good experience with them.

They were quick and kind. Helped my daughter with an ear infection. Great experience.

I did a virtual visit last week. It went so smoothly. Amazing!!! Today I booked an in person visit because Im still sick. Showed up early and checked in online. Waited almost an hour. I finally went inside because 5 people who were walkins were seen before me. They told me they could put me in as a walkin because I had missed my appointment. Why do you offer online check in if you still want people to come inside to check in? I canceled my appointment. Not about to wait another hour.

We saw dr lewandowski today and she was so helpful. It’s nice to have a trustworthy provider who makes sure all things are taken into account when diagnosing. My son is almost 3 and she did great with him. Highly recommend!

I don’t ever leave reviews let alone one star reviews, but i’m very upset about how i’ve been serviced here. I came in February 14th for severe abdominal pain, and because I have no insurance I never go the doctor, today however was a different story and I came in because I was worried. I come in and they help pretty quickly, im met by Theresa Miller, one of the doctors here. She’s very kind but doesn’t see the problem so she refers me to Simon Med Imaging to get a better look. I’m cool with this so I go and get a Transvaginal Ultrasound that same day, the person who did it says he’ll send it over to the place (Urgent care on 43rd) that referred me and they’ll be get back to me in a day or two.Everything was fine, until a day or two later when I hadnt gotten a call. So i call and ask if there’s any update, they say no and will contact me when there is.I say okay, two or three days later i call again. No update and the lady otp has an attitude and says i’ve been calling a lot and to just check my portal, she also says she’ll flag them to call me back asap. I’m kind of upset by this but figure maybe she’s had a bad day, I say okay and for the next three and a half weeks I continue to check my portal and nothing has been updated besides what I visited for.I call again, the woman on the phone says that the urgent care is too busy to talk, (this is the third time this has happened) and that they’ll call me back. I say “Im sorry but im really upset by this and would like to speak to someone”. She tries them again, and ultimately says they‘re too busy to answer but will flag them to call me. It’s been a full week and I still have received no phone call. No update on what was wrong, or any inquires after. I’m very upset and can‘t seem to reach absolutely anyone about it. I would GREATLY appreciate a phone call from the office or preferably the doctor herself to discuss this matter. This has been the most frustrating experience ever.Update: I called and talked to Pam who was very kind and apologetic, she tried to reach the office but of course they didn’t answer. So she spoke with her supervisor and placed a callback as high priority. Hopefully this will encourage them to call me back.Update Pt.2: Turns out I had a 7cm cyst on my ovary, after a whole month of calling I finally have an answer. Their excuse was their Fax machine is down, but they didn’t have a reason for not calling me back. After all of this running around to talk to anyone, I emailed wecare the same date like the comment below suggested but there’s still no response. I dont know if you guys just do that for appearances but NextCare will definitely not be having my business back. I can’t believe the experience I’ve had here, I’d still like to talk to someone about this so if literally anyone could respond to my email that’d be great. I’ll be trying to get in contact with someone higher up if I don’t can’t get a response to the email I sent one whole month ago. For anyone who read all this, customer care here is a complete joke. You’ll be better off taking your business somewhere else.

Cut my finger needed stitches. Came in and they took care of me quickly. Jennifer was awesome explaining everything and stitching me up.

The staff was courteous and they saw me quickly. I would definitely go back

The nurses were friendly and very nice to look at. They did a very good job and were quick. The Dr was very mental and cared if I was in pain or not. She was very thorough and doing my stitches. And make sure to tell me how to take care of the dressing the week until my stitches come out. Overall I rate them 5 out of 5 Stars if I could rate them more I would.

Seeing much needed improvement on staff attitude. They actually treated me with respect and empathy. Like I was coming there for help when Im sick. The nurse practitioner actually listened to my concerns and the reason for my visit. I was pleasantly surprised. Thank you to reception to intake and all staff. I appreciate you. And thank you nextcare for actually making important improvements.

It went well. Thank you. The diagnosis was spot on. Excellent staff at this Urgent Care Office.

I made my appointment online so I could go through my lunch hour. My reason for coming was, possible broken hand that I had to type in 3 times. Appointment completed and confirmed. Next, I received 7 (SEVEN!) text messages confirming, reminding, and having me check in. Once I arrived, I paid my co pay and even commented that it was hard to sign the paperwork with this injured hand. Then into triage, explained my fall and what was wrong with my hand and where it hurt. Then into a room. AT THIS POINT I was told there was no xray technician in today by the doctor. She was genuinely surprised I hadnt been told already. Gave me a splint, asked if I wanted a referral and sent me on my way. SO FRUSTRATING!If youre in need of an xray, just make sure someone is there before paying. Otherwise, everyone there was lovely and the facility is sparkling clean.

I am happy that its open on weekend. I just wish That there were more doctors available. The way it was long but not too bad.

Great care and with a good members programs that lowers the cost of a visit highly recommend

Great location always feel pik family and they explain everything

I had a scheduled appt and the wait time was over 1 hour. The service was friendly.

Immediately emailed paperwork to fill out. Was seen in a timely manner. Medical staff efficient, attentive & understood multiple issues resulting in accurate & concise diagnosis/treatment

Excellent staff and doctor!! I definitely recommend coming here.

Professionally run, all the staff that we came in contact with were great at their tasks. A bonus is the kindness and understanding they displayed. I recommend! Timeliness - I must mention that it goes without saying, they have to be really versed in what they do to be so thorough and efficient at the same time. Kudos.

Id be 5 stars except for the wait even though we had booked an appointment online the day prior. Went in for a sports physical for my son. Everyone we came in contact with was friendly, personable and professional. The PA did great with my son and was thorough. The last time my husband visited this location years ago we did not have a pleasant experience. Today was another story and it will now be on our list if we need care quick.

Very busy location but staff was friendly. Dr on duty was really nice and took her time to explain everything

Always friendly and clean. And the doctor is always great and friendly just like the staff.

Good experience. I was in fast and the doctor i saw was pleasant and she took care of my issue. But they didnt get my pharmacy correct after I told them several times. I had to go back to straighten out,the nurse at the front desk was rude and wanted the zip code after I told her the location. Who has the zip code to their pharmacy? She wouldnt except their phone #. Well none the less I didnt get my script for another day.

Had a bad experience with the female Nurse Practitioner who was working Monday Oct 3. I was in great need of an antibiotic shot for a serious cat bite. The NP did not treat me in a kind manner, she seemed to be disgusted with me for having this cat bite. She refused to give me an antibiotic shot. Keep in mind that when people go to an urgent care, they are worried and vulnerable. This is when practitioners need to show kindness and compassion, and if they cant, they may not be well suited to treat people in urgent care settings. She told me that there was a very small percentage of cross sensitivity for people who may have a penicillin allergy. I informed her that I have had this antibiotic shot before. She refused. I went to another clinic and got the shot, called Rocephin, and thankfully, by the next morning, the red lines of infection going up my arm disappeared and I avoided going to the hospital. At the second location, I was told that there is only a 10% chance of cross sensitivity and since I have had the shot before, my great need of it most definitely surpassed this tiny risk. I was so grateful to NP at the second clinic for her expertise and for focusing on the patients needs. For people with health insurance, you may be aware that you cannot use it twice in the same day for urgent care clinics, so even though I received NO treatment at NextCare, my insurance was billed so I had to pay $199 and couldnt use my insurance at the second clinic. I would like to add that I am thankful for the patient representative at NextCare for promptly refunding my copay due to me receiving no treatment. The rest of the staff were also very professional. .But I wont ever use this place again for fear of encountering that particular NP. I cant trust her with my well being.

They were quick, efficient, friendly and helpful. Front office staff was great, nurse and NP were friendly and knowledgeable.

Made an online appointment a head of time. We still had to wait two hour or so later. So making an appointment is useless. The girls in the front dont keep you updated on wait time if the provider is running late. There just on thier phones. Will not be returning ever again.

I have been going to this urgent care for over a decade and have never had any problems or issues going there!!!! best staff always serious about getting the job done right and with a smile! Wait time is never as long as expected and they are located in a convenient place right by Target for the pharmacy!

They saw my infected finger. They gave me antibiotics and an antibiotic cream. I left Doctor paying 200 some dollars.