Midwest Express Clinic

1720 N Orchard Rd #140, Aurora, IL 60506, United States
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Midwest Express Clinic
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GA
Review №1

First time going here and I was impressed with how quick my visit was. I was in and out within 30 minutes. Wonderful staff, very friendly. Also, bonus since it’s 10 minutes from my house. First time having my ears cleaned and wow! What an experience. I can finally hear again. They also give out one $100 Amazon gift card per month if you leave a review. Other places don’t do that.

Do
Review №2

The receptionist was pleasant. The Nurse Practitioner was awesome! Our visit was short, but thorough, and now shes a wrestler! I didnt ask yall to approve this physical so if she breaks one bone, well be back!

Ji
Review №3

It’s always hard when you have to find a clinic for your children instead of their regular physician, especially on a holiday like New Year’s Day. But I have to say they did a wonderful job. They didn’t make us wait a super long time or have insurance hiccups. They were nice at the front desk and the physician was kind, patient, compassionate and took very good care of my children. I would definitely go back there if I needed to and I’m grateful for the good care.

Br
Review №4

Took my daughter in for a physical for her school and it wasnt a long wait. Bianca at the front desk was very nice and had good energy about her as well. At first my daughter was nervous but after about 10 minutes of being there she was relaxed. I would recommend this place to anyone that needs to go for any care needed. I wanna say hello to Bianca again too. You are really nice and cool as well. Hope to see you again.Brady

Ma
Review №5

Super fast almost no wait! Providers were excellent. Front desk staff was wonderful as well. Kid friendly both my daughters were excited for the kid prizes at the exit. Thank you so much! ☺️

Va
Review №6

Made an appointment for my 2 children who are feeling sick. As soon as we arrived we were attended and the nurses Julie was amazing. My daughter doesn’t like going to the doctor but the nurse was so good that she didn’t even notice when they pricked her finger for testing. The staff was so attentive and caring.

Mo
Review №7

Always quick and easy to get in and out. Providers and staff are all extremely friendly and knowledgeable. Once we found this clinic our family has used them ever since. Thank you as always!

La
Review №8

I am really not happy with their quickness. They were not what so ever.No one was at the desk at check in. The front desk came back with lunch which I think she ate at her desk while working. The Dr didn’t even notice a symptom that I noticed as soon as we got home. I was left on hold way too long when I called back to be seen again. I paid out of pocket and to not have seen or get all that I needed then proceed to waste time on hold. I am not happy with my services I got here. I thought they’d be better.

Ka
Review №9

I had such a great experience. I went in with a concussion and was treated with the most kindest people and respect. A lot of love and sympathy was extended to me. They made me feel so comfortable. I will definitely be back hopefully not too soon though. Lol but it’s nice to know if I need a place to go that I have found a good place.

Ke
Review №10

The online registration process was quick and easy. The front desk check in, triage nurse, and nurse were all friendly, professional, and caring. I got the help I needed quickly and with minimum fuss; in fact, the entire process from finding the website to walking out with a diagnosis and prescription took less time than I was on hold to correct a login issue with CVS, so it’s hard to beat that! I hope not to be back soon, but if I do have an issue that needs urgent care, I will definitely consider Midwest Express Clinic as my first choice!

Al
Review №11

My daughter (age 8) had to have blood drawn on 11/5 evening. She was incredibly scared and was difficult to calm and obtain her blood. The girls in the office were absolutely wonderful!!! So patient, kind and calm with my daughter. Thank you so much!!!

Sa
Review №12

There is a reason this place has five stars! Absolutely the nicest people. Very cute and clean clinic. Didnt have to wait long at all. Joshua was very friendly in the front, and the nurse and doctor were very professional and friendly as well. Not that I want to go back to the clinic, but if I every feel Ill, its the first place Ill go!!

Am
Review №13

I had a migraine and had been throwing up going on 12 hours. The doctor I saw was very kind and understanding. It was quiet and I was able to stay in a dark room while getting a much needed IV. No one was there when I entered so I was lucky. When I left the waiting room was full. So I imagine sometimes there is a wait. But this was my first experience there and I would definitely go back.

de
Review №14

Seen quickly. Doctor knew the closest possible infection I had. Recommended 2 tubes of closely related meds. And told me taking Benadryl would be fine also. Within 48 hours I was on the mend! At 72 hours you can barely see the last of the infection!! Very pleased :).

Me
Review №15

I went to the Aurora location and everyone was so pleasant, but the nurse was over-the-top amazing! She was so kind and patient; she made me feel like she truly cared and wan’t just checking some boxes. I wish I could remember her name. She had long dark brown curly hair and a history in cardiology. I definitely recommend!

Br
Review №16

Im so thankful for the staff at this clinic! We came in at 5:30 on a Saturday, when they close at 6, because my toddler had a cut on the back of his head from hitting it on the coffee table. They saw us quickly, were patient and gentle with my scared toddler, and got him taken care of. Will definitely come back here if/when needed, and would recommend!

Ya
Review №17

I don’t think I’ve ever been to a dirtier Midwest express clinic let alone a health facility. There was food and crumbs every where in this place, all over the floor and seats, bugs crawling and flying around, hand prints on the TV, just flat out disgusting and honestly I would have left if it wasn’t the closest one to my house. I am genuinely disappointed that no one thought throughout the day to take the time to at least wipe the seats down while in a down time period between sick guest that are leaving germs on these chairs as the day goes by. I couldn’t even sit in that waiting room and wait to be called back due to how nasty it was I had to go sit in my car because I was itching and scratching uncontrollably. I am extremely shocked and never have I ever seen a health facility look the way this one did.

Ed
Review №18

Prompt. Caring and very easy to understand the directions that were given to me to get well. Super easy to talk to and even easier to make the appointment. Rita and the staff was very very kind.

AL
Review №19

I visited this place and I had very good experience everyone was super friendly, I didnt wait at all the front desk were extremely friendly and very helpful as well the nurse and Dr I highly recommend they definitely deserve a five stars review

Am
Review №20

I have visited three times and all have been a good experience. Friendly staff. In and out in a reasonable amount of time. Very convenient hours.

Ta
Review №21

I just want to say that I went for the first time yesterday to the Aurora location for a B-12 Lipo injection and Savannah and Sarah were soooo nice and helpful. It was such a pleasant visit especially being my first time.

Kh
Review №22

Staff were attentive and friendly. Doctor was thorough with the exam and was proactive in getting my son treated right away. Very satisfied with everything about Midwest Express Clinic.

Mo
Review №23

Really great clinic that addresses a large variety of healthcare needs. I needed a school physical with titers done very last minute and they were able to get me in and out rather quickly. I was able to get my blood results in 3 days!

Re
Review №24

So nice to find a place that is a reasonable price for a school physical. The staff here is wonderful. Very friendly and kind. My daughter is special needs and they were very warm and understanding. Patient with explaining things to her. We scheduled ahead for the wait and were in and out. The place is very clean and nice. Definitely recommend for all parents needing to get their kids in for school

Co
Review №25

We went on an October morning in 2024 for my 2 year old & our experience was fantastic (you know what I mean 🥴). We found it by googling pediatric urgent care near us. There was no wait & all 3 people we came into contact with were great with our tough, stubborn little guy 😅 I was a little unsure when we pulled up because none of the signage indicated pediatric - it just looked like a normal urgent care.

Ma
Review №26

Really loved it! All the staff was really sweet and welcoming. Left the clinic really happy.

Te
Review №27

It was very simple to make an appointment. Check-in was very attentive and pleasant. We had no waiting. Nurses and care provider were wonderful.

Ca
Review №28

I used to live in Darien and went to Midwest Express in Willowbrook all the time, for my kids and myself. When I moved to Batavia, I was disappointed to not be so close to the clinic and low and behold, they opened one in Aurora! I have been there many times for myself, my husband and kids. They are amazing, efficient, kind, knowledgeable and just wonderful! From the front staff, to triage to the providers… always an A+ experience! I saw Rita today and she was fabulous! Keep up the great work!!!!! Thank you for being here!

Ju
Review №29

Staff was quick, kind, attentive, and funny.Super knowledgeable, made me feel safe, and answered all my questions.The whole thing was also fairly quick!

Ja
Review №30

5 Stars. Wonderful place! I am always skeptical of urgent care/clinics due to many bad experiences in the past with other places. The staff is by far the friendliest individuals Ive ever encountered in a medical building. Beyond that, the doctor was informative, caring, and so helpful. I would recommend this place to anyone in need of urgent care. Im feeling much better and now have my new go to place if needed again. Thank you!!!

No
Review №31

Very pleasant experience. Was in and out in 20 mins. Was able to be treated and every concern was addressed. Thank you!! Definitely hope i dont need to go back, but if I do, I have no hesitation.

Gi
Review №32

Fantastic experience. Was in and out fast. Providers were excellent. Front desk staff was wonderful as well. Kid friendly. My daughter was very pleased with the care received also. She was excited for the kid prizes at the exit. She chose a pretty crown. Happy that Midwest Express is in our backyard !

Br
Review №33

I’m glad I trusted my gut and went somewhere else. I went here twice. Once to see what the issue was and the second for a follow up. The first time I was told I had xyz but then came to find out I never had that when I asked my doctor to read my results from them. They then gave me a script to treat xyz and was told to come back in 48 hours to follow up. I came back and they told me they never said I had xyz and the script they gave me was for over all sicknesses. So I went to another clinic and they were able to accurately diagnose me. I asked them if the medication they put me on was going to treat xyz and they said no it’s the wrong dosage so even if I did have that it would not have helped. Please don’t come here.

Sh
Review №34

Everyone was kind. But there was nothing express about the vist. .My appointment was for 8:30 I did not get seen u til 9am.Other then that it was a good experience

Om
Review №35

Great experience.. was helped immediately after walking in.. my 2 yr old wasnt feeling well and they diagnosed him with the flu in like 15 minutes.. front desk, nurse and nurse practitioner were all great.. ty

Ma
Review №36

I absolutely had an amazing experience coming her from the receptionist to being seen with Dr. Mckoy . Honestly, it was one of the best doctors I have ever come across .

S
Review №37

Janice was so helpful and made this appointment quick, easy, and light hearted! All the ladies in the clinic were amazing!

Ja
Review №38

Absolutely amazing experience!Hands down best place to go if your sick and want to be treated quickly and efficiently.

Tr
Review №39

Love love love this clinic. Moved to the Aurora area a few years ago from the city and have been to multiple clinics in the area for various things and have never had service from a staff like them. They are incredible with my son and make sure any questions are answered. They even take the time to explain what’s happening before and while they are doing something so my son understands and isn’t as scared. Special thank you to Maddison and Peggy (I hope I got both your names right) you two are so amazing! Thank you for everything you two do!

Ma
Review №40

The staff is so friendly and awesome. Dr. V was so professional and down to earth. She explained everything and I was relieved. Also the best bedside manner.No waiting. I recommend making an appointment They do accept walk-ins too.Highly Recommended ⭐⭐⭐⭐⭐

Ma
Review №41

Hi there ! It was nice to visit your clinic ! Very nice and polite personal and doctors ! Thanks for having us !

J
Review №42

They sent me the results to my tests after I let them know that it was impossible to access online. Prior to emailing the results, I asked them if they would show if the antibiotic was susceptible to the antibiotic that they prescribed for me. They said no and I needed to come in for a medical consult. I have never had that happen. A quick phone call by your doc or nurse practitioner or nurse would say yes it does or no it doesnt and we will call in a new prescription. The urgent care in at St. Charles does this and so does my primary care doc. That is a standard of care! When I got the PDF and I did see it had the sensitivities and since I work for a pharma company then I could translate it. You guys just wanted to charge for another office call rather than follow standard of care.

nu
Review №43

We needed a sports physical for school which they offered for only $30. From the front desk (Joshua) to the physician everything and everyone was great, compassionate and timely. I would definitely recommend Midwest Express.

St
Review №44

Highly recommend Midwest Express, haven’t been to one that wasn’t extremely quick, caring and helpful. I was helped today by Sarah, Carla and Rita and they were amazing!

Zs
Review №45

I’m absolutely satisfied with the clinic! First of all the online check in was so easy and quick. Then the registration lady was very kind and helped me feel comfortable. I had to wait only two minutes before I was called in. The nurse and the doctor were very friendly, helpful, patient and taken care of me nicely. I am really appreciate the whole process. Finally they accept almost all of the insurance companies. I warmly recommend them to anyone. Good job 👍

An
Review №46

A perfect score! I had a really really good experience at Midwest Express Clinic. The receptionist was so kind and helpful with gathering my info and checking me in. The triage nurse brought me right back and was so caring and thoughtful. The Dr. listened and was very knowledgeable and helpful with my needs. I couldnt have asked for better care all around. Thank you to all of you!

Al
Review №47

Brought my daughter here for acute care while we were in town for a dance competition. I was impressed with the staff and the facility. Very calm and clean setting and informative healthcare professionals.

an
Review №48

They were very good and helpful, it was fast and excellent service I am very happy 🙂 Thank you very much

An
Review №49

This place is awesome! Super fast and convenient when I cant get an appointment right away with my primary doctor. Kid friendly.

Re
Review №50

Erica and Charlie were so nice and pleasant. Ive never had a bad experience here. I bring the whole family when we arent feeling well and for physicals. Today I got blood drawn and Erica was very attentive and sweet with my daughter. I was very dehydrated so it took a few tries but it didnt hurt and she was gentile. Hope you get the pizza :) Thanks again!

Su
Review №51

All staff were friendly and listened to what I said and symptoms. Facility was so clean and welcoming. I had a great experience and relief of ear pain after cleaning.

Co
Review №52

Super organized and quick to be seen. Great staff and nurses!

Li
Review №53

Your staff is so very nice. They got us in and out in 30mins. We will definitely be back.

Da
Review №54

Quick and easy on Christmas eve to get treatment. They were not afraid to prescribe antibiotics, and it made christmas like Christmas again!

Ni
Review №55

They are very professional, friendly, helpful, very fast clinic. I rather go there than to the emergency room. The doctors and the receptionists are amazing. I recommend you guys to go there that’s my go to when me and my family feel sick..

br
Review №56

Erica, lisset,Bianca and Carla did an amazing job attending my mom very sweet and comforting during the process!

Ka
Review №57

Super clean, nice office with very friendly staff! The doctors and nurses were so helpful and sweet. Definitely recommend this clinic!

sh
Review №58

I went into Midwest Express Clinic yesterday, I was very impressed as to how fast I was seen, the staff was very pleasant. If every doctors office had such a pleasant doctor and amazing nurse like I had yesterday everyone would enjoy going to the doctor!! Highly recommend Midwest Express Clinic!

Pa
Review №59

Walked in and did not have to wait. Price was better than the doctors office. Staff was knowledgeable and understanding. Will go back there.

la
Review №60

Very nice, clean and quick service received here‼️ I recommend this location for your urgent care‼️💯

An
Review №61

After this clinic was recommended by a few relatives, I decided to check it out, I wasnt feeling well but the entire experience was great it make me feel better, like they care and listen to their patients. It was smooth and easy in and out. It was quiet and the staff and doctor, were amazing! I will definitely recommend and bonus is the they are open late. Which it work for my second visit. Go check the out! Awesome experience

An
Review №62

My daughter and I visited this urgent care, and all the staff was very friendly and helpful. I just wanted to be part of the team.

Sh
Review №63

Wonderful staff. Cleared up my ear wax blockage quickly. Thank you!

Ju
Review №64

My family and I have been to the Clinic a few times and Im so grateful to the team here. This is a walk-in clinic yet the are not average by any means... they are running an efficient, top tier operation. Everyone is friendly (super helpful when you arent feeling great). The doctors and the whole team are caring, kind, knowledgeable, and helpful... all the things you need when seeking care. Well continue coming here for our medical needs.

Le
Review №65

We were in and out. Had to take my daughter for her school physical Great location, great staff, very clean office. Would definitely go back.

Pa
Review №66

Yesterday I went to Midwest Express Clinic and despite the reasons for going, I considered it to be a great experience. There was a guy and a girl working the front desk/triage that provided truly phenomenal customer service. They were both kind and welcoming when I arrived, and were also very friendly and understanding when I had to call back twice due to an issue with the pharmacy (no fault to the clinic). The doctor was also pleasant to work with.Overall, I left feeling like I had a positive experience, which is generally not the anticipation when these types of visits have to be made. I would hands-down recommend this clinic to anyone and would return in the future.

Le
Review №67

Iv been going to get my lipo b12 shot for the past month, its no more then 15 mins my visit, in and out..just got my flu shot as well..

Na
Review №68

My daughter was having ear pain and I couldnt get her to her doctors or even my go to urgent care. But I luckily came across this urgent care and Im so happy because they were super fast and checked her in quickly. I thought it was going to be stressful because I had 3 kids total and a baby but they were really friendly and nice. Thank you for being quick and not making this a stressful visit.

Je
Review №69

I was able to make my appointment (hold my spot in line) on-line. Quick and easy. Uploaded everything before I got there. Seemless check in. Friendly and informative staff. My son and I only waited 20 minutes from check in. So much easier & quicker than going to an ER, especially for the reason of our visit. The nurse was nice and the doctor was amazing. I will definitely go back!

A.
Review №70

I love this place and will keep recommending it to people because it is so worth it! Staff is efficient and friendly! The place is always clean and I love the deco 💕

Ji
Review №71

I’ve only came here a few times and each time I came to this place, I’m always treated as if I’m an only or VIP patient! Phenomenal service, support, and hospitality!

Re
Review №72

Erica and Val were honestly the most wonderful healthcare workers I have ever come in contact with. I went in on a Wednesday evening for a pretty big scare and not only were they comforting and empathetic, but also extremely knowledgeable and helpful. 10/10 experience. I can’t recommend this place enough

Ja
Review №73

The staff was friendly, kind and efficient. They answered all of my questions about my sons knee and provided ways for him to recover.

No
Review №74

At this clinic the staffs professionalism and positive attitudes was very great to see throughout the entire building.Thank you for such great service as well.

El
Review №75

Everyone was amazing so professional and extremely friendly. Rita, Sarah and Carla were amazing.

Ra
Review №76

I Love that every time I have an appointment that I’m treated in a timely manner and the staff is so hospitable.

La
Review №77

My experience was truly great the attending physician was very courteous, professional, and she listened to my concerns. The young ladies working the front desk are awesome. 👍🏽👍🏽

Th
Review №78

Midwest Express Clinic was a life saver! My normal Dr couldnt see me for a week, so I tried MEC because I was sick. They were awesome! They listened and the service was excellent. I will definitely use their services again. Much faster, cleaner, and definitely more attentive than NW.

To
Review №79

The staff was so friendly and helpful i was in and out in minutes. I’m so thankful for their help and support

Da
Review №80

I was dealing with a nasty poison ivy rash that was rapidly spreading that had made me miserable for a week! One visit and some meds, I was feeling relief within 24 hours! After a day and a half of medicated cream, my weeping rashes were healing and I was on the mend! Just followed up after 3 days post initial visit, and Im thrilled with the care taken and feeling like I was heard to actually get better! Thank you for your care and customer service! I will definitely have you on speed dial if needed again!

Gi
Review №81

İ needed titers and school exam- super quick, professional and kind staff.

R.
Review №82

Absolutely wonderful!!!They were more attentive and professional than my doctors office. Highly recommended.

Jo
Review №83

Everyone was very warm and loving. They were quick, efficient and able to help me in a caring manner.

Al
Review №84

The doctors are great! Everyone is so nice and they actually explain what is happening to you.

Ma
Review №85

Excellent experience here. Staff was friendly and I had a very short wait to get in. Really appreciated the updates on how many patients were ahead of me. It was my first time and I would definitely return if needed again. Highly recommend!

Br
Review №86

I want to start off by saying I had a rough morning, was not feeling good at all and so exhausted from having constant sinus congestion. I did a telehealth(I’m a busy working mom of two) call with a different company and the doctor dismissed me and told me to do what I have been doing.. then to call back in 4 days if my symptoms didn’t go away.So I ended up at Midwest express clinic basically in tears!Not only was the entire place very clean, the staff were fantastic. I checked in online and did my paperwork online and that was super easy. Not only was the nurse who took my vitals super sweet, the doctor was as well. The doctor listened to my symptoms and answered all my questions, and even gave me a referral. She got me on the right antibiotics I needed and literally that night I started feeling SO much better. If I could go give her a giant hug I would. Thank you!

Pa
Review №87

I was very impressed with my first visit here. Went in for a allergy test as a walk in patient.At first there was some confusion as to whether they were able to perform the specific test my Dr had ordered, but all was resolved. All three ladies that I was in contact with from reception to doctor to assistant for blood work were all very courteous, kind, and professional.I would not hesitate to return here for any of my future care needs.

Al
Review №88

I can only speak on my own experience but upon entering and leaving the clinic, my son and I were greeted and thanked. The staff was friendly and courteous, its was fresh and clean smelling, such a comfortable setting and to me that’s a plus. Our wait was ruffly 5 minutes and the total visit was a total of 15-20 minutes, I loved it!!! In and out without the exhausting waiting around.Thank you Midwest Clinic off Orchard Rd in North Aurora.

Wi
Review №89

The doctor was awesome. Wait time was extremely short! Receptionist was great

Ta
Review №90

Me and my husband go for the B-12 liposuction shots…! So much energy with less of an appetite

Mi
Review №91

Everybody there in there was amazing its the first time that I went to a clinic and felt this way Im 47 years old Id never experienced a clinic so wonderful, they also are doing a follow up with me in a few days which is amazing Ive never had that happen its usually follow up with your doctor.

An
Review №92

Horrible experience. I was in on 4-5 and had a nurse practitioner dismiss my medical concern and grossly misdiagnose me based on absolutely no information, largely because she did not ask me any questions. I was told to come in for a follow up today for x-rays if I was still having an issue. After completely rearranging my day for this appointment, I come in to find out they dont have anyone to take x-rays for several days. Terrible experience, no medical care was actually provided but they have no problem taking your money. I do not recommend visiting this clinic. Avoid at all costs!

Pe
Review №93

Amazing Service very clean , super fast, reliable, very kind always willing to help. Thank you for helping me with last minute school physical.

Je
Review №94

Nice staff and quick service. Only had to wait 5 minutes to be taken back.

Yu
Review №95

My kids and myself received excellent care every time we visited. The receptionist, the nurse, and the physician assistant were all very respectful and professional. They seem to have a consistent care team. The wait time was reasonable also. Ill back here again.

Ce
Review №96

Very professional and staff was very polite best of all is the late hours which worked perfect for my schedule

Sa
Review №97

The Dr was wonderful she was so helpful I do appreciate this place as the drs are so good to you.

Ma
Review №98

Amazing personalities, always so sweet and try to assist as much as possible. I appreciate how much you guys do for us!

Ru
Review №99

Ive never had such a good experience at a doctors office with my toddler before! The doctor and nurse were kind, sweet, patient, and great with my son. Normally at a doctors office I have to wait forever but the whole experience went by really fast. But they didnt rush me out the door anything they were there if I had any questions or concerns. If I could give a five-star plus I would I will absolutely be going back here. Best place ever so glad I found it!Update. I have now been to this location multiple times and every time is an amazing experience they are fast professional and caring.

Wh
Review №100

Awesome service and great staff!! Will be visiting again! Went today for a physical and was helped by Savannah, Sarah and Rita. They were very kind and professional, overall service was quick and informative!

Br
Review №101

10 stars if I could! My experience with this clinic was superb, from beginning to end, and even before I arrived! I knew my baby had a sinus infection, and I would have hated to have had her wait until she could get an actual appointment with her doctor the next day or even longer, so I was desperate for an urgent/immediate care clinic to help her now! I called from home, just to manage my own expectations of what the wait would be, since I would be bringing in my two kids, to endure the forever wait in the waiting room, and I was expecting something around an hour to two hours before we were even going to be seen! I am used to speaking with the people that answer the phone in these kind of situations and they are often cold, unempathetic, sometimes even abrasive. I believe I spoke to Janice, and not only did she tell me that there was currently no wait to be seen, but she was extremely kind, and took the time to be compassionate and fully listen. That makes all the difference to a mama with a sick baby! I rushed out of the house to get there as fast as I could before there became a long wait, and I was still able to be seen right away. I know that won’t be the experience for everyone every time, but that was my experience! Again, I wasn’t expecting really anything more than the standard intake and exam, no warm fuzzies, just get us in and out, but both the nurse and then the doctor took their time, eye contact and smiles, no rushing, and I felt that the exam and diagnosis (also catching an ear infection) were thorough and well-done. Overall, just fantastic. Not only am I more at ease now that my baby has been very well-cared for, but the fact that during the entire experience, I really felt like they showed genuine concern and that my family was welcomed into their clinic —not what you typically find at immediate/urgent care clinics, in my experience! And when you or your family is sick, that special little extra makes all the difference! Thank you for the amazing care! We will most definitely be back when we are in need again! Though, we hope that won’t be too soon ;-)

Ki
Review №102

Midwest clinic didn’t have a long wait, they were friendly and helped me with my issue. The staff really impressed me with their customer service, speed getting me seen and diagnosis. Recommend to anyone that needs to been seen quickly without needing an emergency room visit

Ci
Review №103

We had a great experience. Great service. Got in to see doc quickly.

Br
Review №104

Great service. Easy way of making appointments. Same day. I hurt my back and they took great care of me. Would highly recommend.

De
Review №105

I went to Midwest Express clinic to get a wood sliver taken out from my finger. That will teach me for not wearing gloves while doing landscaping. I was in and out in less than 15 minutes. I am grateful and glad for the prompt service I was given.

Ma
Review №106

Once Again i found myself having to see a Dr.- even though this location was far from home I received the same great treatment and care than I got in the Burbank IL location.- whoever is in charge if hiring i have to tell you you are doing a great job!- front desk lady was so patient and nice enough to make sure to call me once I had left to tell me that the walgreens where my prescription had been sent was closing soon. She then told me that she would send the prescription to a 24hr walgreens near home! I can not tell you how thankful I was for this, i had a REALLY bad allergy reaction that could not wait to get the medication until the next day!- the guy in the back so so generous as well, he noticed i was uninsured and said that they would only draw blood if i DEFINITELY needed it, just to make sure i would not spend unnecessary money.- they ended up having to do the blood work but just the fact they feel human and they treat you as one not just a number means so much for people like me that are turned away from hospitals and private clinics when you say you are uninsured.Yes you have to pay out of pocket but at least you get seen and treated even if you don’t have insurance.

Ja
Review №107

My daughter referred me to this new clinic. Appointment set up was easy as can be online. I made it 5 mins early and was seen within 3 mins of checking in. I was there a total of maybe 15 mins with x rays done as well. The staff were so kind and cordial. My dr had a big smile for me even behind her mask and that made me feel so good. The nurse was equally kind and caring. Front desk super efficient with a smile as well.A plus experience! Do not hesitate to visit if you need a walk in clinic. This place is top notch! Thank you guys!

Sh
Review №108

The staff was very nice and welcoming!! Everything was in an orderly fashion and I was very proud!! Thanks again Midwest Clinic staff🫡🫡

Je
Review №109

The staff was very friendly. The doctor was helpful in discussing our treatment options and preventative measures. Also, my daughter loved the stickers/treat she earned after her visit. Thanks

Bo
Review №110

Great service! I brought my daughter in and she was seen quickly and the doctor was very knowledgeable. Great location and easy to get in. Thank you

Ry
Review №111

I had a fantastic experience at this facility. I was able to secure a same-day appointment without any hassle. There were no long waits, and the staff was incredibly caring and compassionate. I highly recommend this place for their excellent service and efficient, empathetic staff.

Os
Review №112

Came in for a quick check up & the staff were awesome, friendly & very helpful. Pricing is really great, if I ever need to come back this clinic would be the answer!

He
Review №113

10/10 would recommend! This was my first time going here and there was such friendly and efficient staff; everyone was so welcoming. Gina was my favorite!! She does her job so well and truly cares about the patients walking in and out of that clinic.

Ta
Review №114

My husband and I went to the clinic for a Covid and Flu test, thank God neither of us had either one. I did find out that I had a nasty nasal infection and I was given a prescription for antibiotics. I’m glad they were there to help me. The staff were very friendly and knowledgeable. I highly recommend this location, they have a great attitude and care about their patients.

Au
Review №115

Was in need of a place I could get in quick with a little with an ear infection. Made the appt online and after promptly being checked in waited just a few minutes to be taken back. Triage was quick and effective and waited a short couple of minutes to see the doctor. She was great with my little one and we were in and out in 30min. Very pleased and able to get meds started and relief for my guy. Would visit again and highly recommend

Th
Review №116

Wait time wasn’t bad. Pleasant people and office was clean

Am
Review №117

I had to come here with my boyfriend to take care of a medical emergency that could not wait for doctors appointment. They took many different types of insurance, and we had an appointment in one day. Even coming around 6:00 pm the wait was not long, and the staff was friendly. Definitely a busy location but employees do a decent job at seeing patients in an orderly fashion. Only thing I would improve was the waiting area.

Kr
Review №118

I had a good experience here. Took my 12yr old in. They were very nice and professional. And service was quick and thorough. We were very pleased. And will go back again whenever we are in need of great care.

vi
Review №119

Very quick & easy to make an appointment. Everyone was very kind & helpful. My eye started feeling better in no time.

Me
Review №120

The staff are quick, efficient & friendly. I wouldnt go anywhere else for urgent needs!

Dw
Review №121

The doctor and staff were exceptional. The pharmacy that my prescription was sent to was closed. I called them about 45 minutes after their scheduled closing time; someone answered and was able to switch pharmacies for me.

He
Review №122

I visited Midwest clinic yesterday. Stuff was very friendly, attentive. Doctor also is very carring, concernd and treated me with respect. Even I was there first time, I felt like a part of family. Been to other urgent care before felt like they dont want to be bothered. This clinic is like good old times that people actually care for each other. Definitely will use their services again.

ol
Review №123

I have had nothing but amazing experiences here. They are so helpful and care so much about you. I have always been so well taken care of and the staff is so kind!!

Da
Review №124

Great experience across the board. Whole staff was very friendly and got me taken care of quickly and also helped me over the phone when I had a few questions a couple days later. Happy to have them nearby when I need them!

N
Review №125

Second time at the clinic.Fast and amazing customer service—Great support and service! Thank you!

J.
Review №126

Ended up having 2 visits the same week for different family members and everything was a smooth process. Staff and doctors were friendly, and while I hope I wont need an urgent care again, I would go back here and recommend it.

br
Review №127

Very kind& pleasant staff! Answered all my questions.

Ni
Review №128

The location is very nice and clean. The staff was quick to help and got me checked in and out under an hour with a prescription and everything. Much better experience than other urgent or express clinics. We will definitely be coming back in the future. Love that you can fill out your information and check in online first, definitely makes things faster.

Lo
Review №129

We took our son here he is TERRIFIED of doctors...from the young woman at the front desk, the young male nurse and the Doctor we had ZERO issues...my son was completely comfortable he was even helping them take his vitals!!! Everyone was extremely friendly and helpful ❤️ I HIGHLY RECOMMEND and APPRECIATE the fantastic service/bedside manner!!

Ce
Review №130

So glad to have found something open on the weekend. There was no wait which was just awesome so my daughter was seen right away. The office is super clean and the staff is so nice. The doctor was very friendly and helpful with my daughter. We were in and out in less than 30 minutes. Will definitely be back!

Ka
Review №131

Really enjoyed my experience here. I have access to several urgent cares, but their reviews were not satisfactory to me unlike here at Midwest Express Clinic. It was my first time here, but surely not my last. My drive there and back took longer than it did to be checked in, triaged, and seen by the APN. Theyre very efficient here and I received my prescription quickly as well. Im a 2nd year medical student and would like to operate a 5 star clinic like this for my future patients!

Ju
Review №132

This place only cares about their reviews. We took our 2 year old in on Sunday. No papers to take home with any info like every single medical office does. Felt like they just wanted to get us in and out asap. The doctor was condensing to me and my wife. The medicine she prescribed is not doing anything. So we are getting our primary doctor involved now. And to top it all off, they send the prescription to a pharmacy that was already closed. This is the McDonalds of medical care. Id suggest going to the other 5 urgent cares before going here.

De
Review №133

I was sick and missed two days of work. My boss asked me to get an excuse slip for my absence. One of my family members told me about this clinic. I didn’t need an appointment. They saw me right away and was in and out. I definitely plan on going back even if the office is 30 mins away from me. It was a great experience under the circumstances.

Su
Review №134

Courteous and professional! Second time to this location. I totally recommended to anyone in need of medical care.

Jo
Review №135

What a great experience I had at the clinic! The receptionist was kind and friendly, the technician that checked me in was the same. I cant say enough about the doctor. I wish I could have her as my primary doctor!

Am
Review №136

My son loves coming here. We came here the first time because his pediatrician could not get him in and he was so comfortable with the staff now that’s where he wants to go so we have now been here twice and they take our insurance so 5 stars from us.

Sh
Review №137

More concern about getting paid. Clear to see i do not feel good. Had me feel out all this paper work, want you to put a card on file on which is crazy, on top of having insurance $75 copay is crazy bout not gone get the proper treatment I’m over it all . It’s just to put us back in debt with medical bills I feel.

Ja
Review №138

They got me in quickly and the staff was very friendly and attentive

Bi
Review №139

As someone with a lot of health issues and has been to numerous different facilities, this place was by far the best one I have been to. The people here are amazing and they actually care. Im very appreciative that I was able to leave with a better clarity of my concerns with my current condition that previous doctors haven’t given to me. Besides the amazing people, everything was clean, quick, and very easy. 10/10.

LN
Review №140

Staff was very friendly, especially Savannah. No long wait times and I was treated with compassion and care.

An
Review №141

They are very professional and knowledgeable and very caring. I love this place.

Am
Review №142

I have been to this clinic a few times and every time I have been there the doctors and staff have always been super sweet and provide excellent care and customer service! I always check in ahead and the second I get there, they get me in right away! I will continue to go to Midwest Express Clinic for all of my immediate needs!

Ma
Review №143

Super friendly! Went out of their way to get me in and out as fast as possible, felt like I hardly waited to be seen and I got results back almost instantly!I always recommend Midwest Express but this location definitely took it one step further to get everyone taken care of quickly

Br
Review №144

I went in yesterday for 3 different things and the nurses as well as the staff took care of it within an hour of my appointment!!! I prefer going here versus my regular PCP honestly. The staff was absolutely amazing and all very very kind!!!

li
Review №145

Walked in and was seen in less than 10 mins ! Even though I didn’t have an appointment. The lady at the front desk was extremely polite and the nurses in the back were also friendly, helpful and quick with everything! I was in there for probably a total of 20 mins maybe even less and got everything I needed!A+ to service and hospitality!

Se
Review №146

Staff is always so nice!!! Not a terrible wait either, love the efficiency. Dr. Lisette is A1 as well as the other staff.

Ch
Review №147

Great treatment, in and out....Didnt have to wait at all

Am
Review №148

This was my first time at this clinic. It was so easy to get in line with the online option. The staff is so friendly and the place is spotless! My children have Medicare and past experiences at other places kinda made me feel pushed aside and have had rude people. Not this place! They make you feel welcome! 10/10!

Ke
Review №149

Great customer service and no wait on a Saturday in the middle of flu season. Very impressed with this location after having a bad experience at another urgent care in Oswego. Highly recommend.

Ed
Review №150

I came here for a second opinion. My visit was quick, efficient, and I feel so much better.

Ma
Review №151

Couldnt be more pleased with an urgent care. I tried to register online but something happened and kicked me out of the session, when I walked in the receptionist knew what/ who I was taking about and we were able to get everything straightened out. The service was fantastic, the staff is very friendly, we were seen right away, the facility is very clean, and the nurse practioner was caring, prompt, and professional. I was seriously impressed how quickly we were in and out.

Ch
Review №152

Some may have an aversion towards “express” care sites, I too shared these feelings. This location put those notions to rest, the staff was very kind and knowledgeable, and the practitioners are top tier in regard to their bedside manner and patient care. The site is slightly farther from me than I would like but based on their personable attitudes and outstanding professionalism I will return again and again if I am ever in need.

an
Review №153

I came here the other day, and did not have to wait long like I usually do at an immediate care, I was in and out. I saw Lissette Rissman, and was well-taken care of and did not feel rushed like I do at most doctors offices. You can tell she cares for her patients. Definitely will be back!

Ma
Review №154

I been going to Midwest Express Clinic for check up with my asthma. I brought my daughter in because she wasn’t feeling good. The staff was so nice and understand and got my daughter in with in 15mins.I would recommend Midwest Express Clinic to all my friends that needs to see a doctor right away.

De
Review №155

Gina has an amazing personality! Shaina, our PA, was really personable and we are impressed with her medical knowledge and she took time to explain everything to us.This was my second time at this location and I was not disappointed.

Ke
Review №156

The second we walked in and was greeted by Sarah G we knew we had chosen the right place. The entire staff was super friendly and professional. I love the extra services that they offer like the B12 shot so I’ll be going back regularly. ⭐️⭐️⭐️⭐️⭐️

Cr
Review №157

Excellent service, I didnt have to wait, everyone is very friendly

Au
Review №158

I went in for a covid-test and received the full service. Vitals checked, strep test and covid test in less than 30min including the wait. Everyone was very nice from the moment I walked until I left. It is nice to have nice ppl see you and take care of what I was feeling. Bodyaches, cough and sinus problems. No covid but sinus infection that antibiotics were prescribe.I will go again. I dont like waiting when I feel sick and this is the place.

Be
Review №159

Midwest Express clinic was fast, very friendly, and helpful. For a standard sports physical (or BSA as in my case) the rates are very reasonable.

Ja
Review №160

My favorite place to go still a year later, healthcare isn’t something to take lightly and they have all my stars. I recommend here when you have minor needs that doesn’t require an emergency visit plus they have cool services for other things as well

je
Review №161

My experience was great. I chose this place because it was one of the only places where I could get in right away. I did an online check in (which is not considered an appointment) at 7:45, got there at 8 am and was seen in maybe 5 minutes. Dr. Jenny was very kind and seemed to really care. She really listened and I didn’t feel rushed or unheard. I definitely recommend!

Ma
Review №162

The clinic is very close to home and it was my first visit. Monica took my vitals and registered me; very nice. The PA (whose name I can’t recall) was great; she was very thorough, kind and respectful. It’s good to have the clinic so close to home.

Ja
Review №163

Charged a large sum of money for a procedure without being informed on the cost.Was not told of the cost here, ridiculous, do not go here.

fa
Review №164

Loved it here! The staff was kind, efficient, and everything was easy.

Jo
Review №165

I have never been to a Midwest Express but my experience was excellent. Very friendly staff but thorough and professional. In fact I found something about a medication i’ve been taking for years that I never was told by my doctor. I would definitely recommend Midwest Express!

Lu
Review №166

Was here for DOT medical card. Thank you for quick service.

ve
Review №167

Midwest Clinic, is the best. Very clean and polite. Quick service. Took my son for a sports physical. It was the best experience. Better than his regular Dr office. Thank you Midwest for an Awesome experience. Look on the website, they have so much to offer. Thank you

Pe
Review №168

This is a great place to go if you need medical assistance and cant get into a doctors office or want to wait at urgent care. Staff is friendly and efficient.

Sh
Review №169

Clean, neat and efficient service! We were so happy to find this clinic and to be treated promptly and visit completed within a very reasonable time frame. We will definitely return for future needs.

El
Review №170

I took my son just for a basic school physical. And the young man that took my son back was incredibly sweet, and may I add handsome? 😂 and the dr. as well. They did so well with my son, it was a very pleasant experience!

Db
Review №171

This place is very efficient.The staff is friendly and thorough. The Doctor was clear in explaining things.I will visit again if I have any emergency care that I need.

Da
Review №172

Zero Stars. This place is a frequent reminder on why people distrust the medical world. They do lab testing through Quest Diagnostics and you will get screwed by them. Still dealing with them several months later hence this review 6 months after my visit.

Sh
Review №173

It was my first visit here and I got to say everyone was caring and respectful. I would highly recommend it here no matter what services you need. You will not be disappointed with the professionalism here. This will be my go to place! Thanks you all!

An
Review №174

They helped me when Ive already been blown off by a different urgent care two days earlier. I was told I just had a cold and a sore throat, but the doctor here prescribed me medication that let me eat, sleep and talk within a day.

Ch
Review №175

Aweful experience, I called and asked if they took my insurance and if they did the rapid pcr test and was told yes. Then I went up there and was told they dont do the test nor take my insurance and that they can do another test for a 120$. It was a female staff member whom does not know or care what she is doing.

Ar
Review №176

I loved my visit! I had no idea this clinic even existed! I’m so glad google gave it to when I looked for an urgent care, it’s also really close to me. The place was clean and I was pretty much in and out in probably 40 minutes max. I will definitely keep going back

Am
Review №177

After being told I would have to wait months for an appointment with my gynecologist, I went through several clinics and Drs offices to get my Nexplanon implant removed. Being turned down numerous times, I got upset and even attempted to remove it myself. I was having horrible side effects and even discomfort where the implant was in my arm. I searched Google again and found this place. Luckily, the Dr was willing to remove it for me. After it being difficult to remove she finally got it out. I am beyond thankful for her and her patience. She was so kind and caring. I really wish I could remember her name, she definitely deserves recognition.

Al
Review №178

Very good service and very clean place and the people that work there are Awesome 😊

Al
Review №179

From check-in to check-out everyone was so personable and knowledgeable. I didnt feel the normal anxiety you feel when you go to the doctors office and everyone was seen in a timely matter. I would recommend this place to everyone.

ty
Review №180

Staff very polite, very knowledgeable of their duties, and patient

Jo
Review №181

The experience faster, start to finish, than was expecting it to be.Ive heard stories about Urgent Clinics.That you park yourself, and hope you have enough power in your earbuds to last the wait.I was in, in 5 minutes, out in 20.Mission Accomplished...much beyond my expectations!!!JTB

Su
Review №182

Service was quick... Front desk young lady was very personable... Each doctor/nurse was pleasant and thorough..

Am
Review №183

Jenny (FNP I believe) is the best. She is genuinely caring and concerned for peoples well being. She is the reason we’ve gone back. Facility is also clean and test results come back quickly. It’s good to be in and out when you have a sick little one.

De
Review №184

I was so happy to discover this place. Other Urgent Cares were closed. They got me in right away. I was in and out and on my way to pick up my prescription in 20 min. Very friendly and fast.

Jo
Review №185

To sick children and one sick adult (me). Check in was easy. Three of us went in together. Two kids seen first than me. It was so quick and easy we were out of there in less than hour. Really happy with speed and care.

he
Review №186

First time here and will definitely come back the staff here are all so great and so nice. They all seem really sincere and wanting to help. I 100% recommended.

Lo
Review №187

This place is like a bowl of your Mom’s chicken noodle soup when you are really sick! The nurse practitioner was epic. She took her time to really listen and her diagnoses was correct. She answered all my questions with thoughtful answers. I wish I lived in the area I would so make this my go to practice. Those who do live in the area are so fortunate to have an accessible healthcare choice!

To
Review №188

Very Easy and Quick Service. I highly recommend Midwest Express Clinic

Be
Review №189

Reserved our time online, showed up & waited no more than 15 mins after the time scheduled. Friendly & helpful staff. We will definitely use again when needed.

Da
Review №190

Very quick easy check ins and everyone is super friendly

Na
Review №191

Staff was very polite and prompt. All my questions and concerns were addressed effectively. The waiting room, patient rooms and restrooms were spotless. I definitely recommend for all of your medical needs/questions.

MA
Review №192

The nurse practitioner went above and beyond for us! Grateful! Thank you for being so thoughtful and caring! My daughter was diagnosed with strep throat and I don’t have medical insurance at the moment, nurse practitioner provided me with a GoodRx code that lowered the cost of my daughter’s medication.

Fi
Review №193

I’ve been to multiple MEC locations and they’ve all been great. My recent visit to the Aurora location was 5/5 stars. Everyone there was so helpful and nice. Would recommend this place to anyone.

Ty
Review №194

Even though I made a careless mistake on my appointment and didn’t confirm if they had an MD or DO, the staff here were super nice and helpful as they pointed me to their nearest MD/DO along with their schedule. Very professional employee service!

Li
Review №195

It’s nice this clinic accepts walk in patients when other immediate cares by appointment and also all booked. And the reception, nurse and doctor are very nice and helpful here.

An
Review №196

Very attentive, well organized and kind staff

Po
Review №197

I absolutely Love this Clinic.. is the only one I feel comfortable going to. They are very nice, sweet, fast, friendly, respectful, everyone there is absolutely amazing- Crystal V. ❤️

Sa
Review №198

The clinic closest to our home is often understaffed, so it was nice to drive a little farther and get seen so quickly. The staff clearly cared that we got good care as well.

Li
Review №199

Very professional and provided excellent result oriented services. Clean and the nurse practitioner was beyond informative and helpful. Highly recommend.

Information
36 Photos
199 Comments
4.8 Rating
  • Address:1720 N Orchard Rd #140, Aurora, IL 60506, United States
  • Site:https://midwestexpressclinic.com/locations/aurora-il-urgent-care/
  • Phone:+1 331-282-2016
Categories
  • STD testing service
Working hours
  • Monday:8 AM–8 PM
  • Tuesday:8 AM–8 PM
  • Wednesday:8 AM–8 PM
  • Thursday:8 AM–8 PM
  • Friday:8 AM–8 PM
  • Saturday:8 AM–6 PM
  • Sunday:8 AM–6 PM
Service options
  • Language assistance:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible seating:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Gender-neutral toilets:Yes
  • Toilets:Yes
Planning
  • Accepts new patients:Yes
Parking
  • Free parking lot:Yes
  • On-site parking:Yes
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