ChristianaCare-GoHealth Urgent Care

As always, the service was timely and competent. My problem was addressed with expediency, and it was addressed swiftly. A special call out to Victor, who took my vitals and conducted the interview. This part of a visit rarely gets commentary, but Victor elevated the visit with his excellent approach to engaging with patients.

I loved how gentle and kind everyone was. Made me feel very comfortable to be there. Everyone was so caring, the receptionist, the nurse, and especially the doctor. Could not have asked for a better experience.

Cynthia & Amber were so kind & thorough. They were fantastic with my daughter who was not feeling well. Their kindness & efficiency with our time was very much appreciated. We were in and out of there in approx 30 mins. Fantastic experience the day before Thanksgiving

Very friendly staff. Friendly greetings. Well mannered. Lovely that there was a selection of snacks and beverages including childrens activity books for our LO. Clean facility. Very happy thank you

Availability late on Sunday when I needed it, well staffed, well organized, and well communicated. The doctor even went out of his way to give me two doses of antibiotic so that I could save a trip to the other side of town late in the evening when I already wasnt feeling well. I didn’t require any major diagnostic effort, but I appreciate the efficiency of the whole set up. I will likely use them again for minor stuff in the future.

Everyone from the front desk to the nurses to the PA was kind, compassionate, considerate and knowledgeable. Exactly what you hope for when you’re sick or hurt and looking for help. Would definitely go here again.

Employees and PA were nice and friendly. I was informed about what they treat and what they don’t. My issue was taken care of promptly. I was home in 2 hours and felt better right away. Thank You for the swift response when time matters.

Seen quickly, short wait time. Everyone is very kind and professional. The staff go out of their way to be understanding.

Friendly, helpful and compassionate staff! I work in healthcare and this was my first visit to Go Health. I love being able to make an appointment and once I was checked in the wait was minimal! Will definitely visit again should the need arise!

I have used this urgent care facility a couple times now and I have been very satisfied with my service on both occasions. The staff is very knowledgeable, professional, and kind. Considering its a walk-in facility, I have never experienced a very long wait time which I appreciate since both times it was a true emergency and I was in a lot of pain. My most recent visit I saw Dr. Jing Wei and she was wonderful.

First of all, being open on Sunday and every day of the year is fantastic. At 8:00 a.m. the staff were friendly and efficient--I walked in and was out in less than 40 minutes (I was sure it would be hours). Way to go CCHS!

The 2 stars are for the X-ray tech and the person who gave my son a brace tonight. Otherwise there would NO stars. When your child is hurt, you look up where you can take them, find the nearest location and check that they’re open. You do not take the extra time, when they close in 45 minutes, to go online and submit an appointment request. This is the definition of urgent care. When my child arrived the receiving person grumbled and complained we did not go online first and the PA said “let’s do this quick so we can go home on time”. Hey, we know it’s late- last thing we wanted to do was be in your office too. Then they did not ask my husband or son about race and ethnicity, but chose to put his race based on his skin color, he’s not just white. They wrote he refused to report his ethnicity. In the grand scheme these are minor things, but turns out my son did have a broken wrist and we were right to do the last minute arrival. It would have been nice if they could have been treated with more respect.

Thank you for all the kindness and dedication with me! I’m so thankful for the Urgent Care staff from Pike Creek ( Ms. Gloria) and Christiana Hospital (Wilmington) , Dr. Link. I’m feeling much better!

I had an appointment at 11:30 am and was told there would be an hour wait. No problem! I went to the hardware store and picked up my new glasses at my nearby optometrist’s office. Upon my return, I waited until 1:45, at which time I left for a 2 pm hair appointment. I am back in the center (it is now 3:45) and am still waiting!! 😳

The staff was extremely helpful and caring : Especially Shenitric Manuel! The wait time was minimal and the rooms were very clean . It is so difficult to find urgent care facilities that have it all , clean ,efficient & caring staff this one sure does! Highly recommend:)

Waited 45 minutes past my appointment to be seen. Only one clinician on duty and she was dealing with a serious emergency. Either hire more staff or make it known on the online registration the number of clinicians on duty. Ancillary staff was minimally social. My treatment plan however, did the job.

We were seen quickly. Those who greeted us and took information were very pleasant. We got a diagnosis and a list of meds to pick up at the nearest pharmacy a few yards away. Thanks much!

Prior to leaving for ann overseas trip, I started having sharp pain in my ankle without having any trauma. The nurse practitioner, Rani Patel, correctly diagnosed it as gout and prescribed a course of colchicine. Happy to say the pain has diminished considerably and is almost gone. Overall positive experience.

I went to this urgent care for the first time on a Sunday. I was so surprised at how soon I was taken into an examining room and was seen by the doctor. My neighbor recommended this facility and it will be my go-to in the future.

The check-in terminal was not working properly, even though I have been a patient in this facility in the past, I could not check in. FINALLY the person at the desk helped me get my info in the system - and informed me that the check-in system does not work well. (Perhaps it should be fixed???) Once I saw the nurse / PA, the process went smoothly and service explanations were handled well.

Shenitric made all the difference by providing person centered treatment. It is clear that she truly cares.PA Nicole was thorough and even keeled, which was helpful in navigating my medical needs. Thanks!

I got attacked and stung by an angry nest of yellow jackets.Thankfully I wasn’t allergic,but I got very uncomfortable and in pain and itchy . I was able to make an appointment and was seen quickly, my concerns addressed,and am doing better now. It was late at night when I came in,and they probably wanted to go home but they never acted annoyed, and worked as a team really well to treat me and others I saw there. Even when I was walking back from the pharmacy, the physician made sure to come out and ask if I got the right rx and was ok. Thank you everyone ! Christiana care is a huge medical monstrosity in our state and I appreciated the individual care and not being treated like a number.

The young lady who checked us in was helpful and gave me the DIAA form that I was missing to complete. The nurse and the nurse practitioner were very professional, kind and friendly and made my son feel very comfortable. I would recommend this clinic to everyone seeking professional care.Thank you

I had a great experience today @ this location. Every staff member from the front desk, to the intake nurses to the NP/PA providers were all incredibly helpful and friendly. They got me in quickly, attended to the issues I was dealing with and had me on my way to the pharmacy in a very timely manner. One of the NP’s also took the time to help me look into new insurance quotes since she heard me discussing my situation with another employee. I would 100% recommend this location to any of my friends/family in the area.

I was quickly examined for a problem with my eye,however I was misdiagnosed with pink eye. I went to my optometrist who found that I had an eyelash turned into my eye.

Had a wonderful experience. Gashed my hand and needed tetanus shot, and they took me in literally 5 minutes before they closed. They were very nice about it! Would highly recommend anyone!

The NP was fabulous! Very knowledgeable and put my mind at ease. Everyone there is very kind and I cant begin to tell you how that goes a long way to a nervous and vulnerable patient.

The competency, professionalism, and compassion of the doctors and staff is exceptional. As busy as they are, they focus on the patient and take the time to provide exceptional care. I have recommended Go Health at Pike Creek to others and I will continue to shout its praises.

This site provides little care to none at all. Customer service seems to be nonexistent and the phone system needs improvement. Every time I tried to use their services I was unablet to use them because the services were not available to complete eg, EKG and x-rays…. So I would not recommend them you will be better off going to ER.

We had an appointment for my mom. We were seen by a Medical Assistant and then an NP right on time. The facility was clean, the staff was friendly, and the care was excellent. We were in and out so fast. Thank you!

Everyone here was so polite. My experience was pleasant, I was in and out relatively quickly and the staff were very helpful. Thank you all for your help

Nurse attendant listened and was caring. She recognized my needs and concernsThe Ladies at the front was nice. Nurse who took my vitals was pleasant.

My only complaint was I wasnt given written instruction on treatment when I left the facility. Other then that it was great.

While I was treated respectfully, I was not told a diagnosis, just given prescriptions. When I viewed the report on line it did contain a diagnosis. I wish it had been shared with me during the exam.

Went to Pike Creek location. I came in due to a fall hurt my hand hip. Doctor was standoffish. Never examined my hip. Ordered xray of hand then told me results were nothing broken or fractured. Had splint put on. He left. I told nurse rep it was hurting. Doctor came back loosened it then left again.I saw my Sports Medicine Doctor who looked at xray and zoomed in for details and he showed me, that I have a small fracture on my left wrist. Ordered CAT scan of hand and said it may need a pin put in. Gave me list of hand surgeon to call and have him review scan and xray to finalize what needs to be done to repair fracture. In addition, I suffered a large hematoma on left hip.Although, I was in alot of pain, I was never given any pain medication. So I suffered for days barely get in and out of bed etc.

This is my favorite Urgent Care. Providers are always very thorough, take the time to answer questions, and provide us with all the information we need. It’s never a long wait, even if we sign in upon arrival. Definitely recommend!

Your physicians need to have access to Christiana Care records for patient health including previous tests. I went in for an EKG and was told I needed to go to the emergency room, there was a concern. If you had been able to see my previous ones you would have known, they were the same and nothing to be alarmed about. Being cautious is good but I ended up waiting over 7 hrs for a room so a doctor could tell what my PCP told me. Fortunately, I left before getting charged for a room, an unnecessary expense. In my opinion if you have a problem your PCP can address go that way. If its a real emergency go to the CCH.

The staff were professional and friendly . The wait was minimal and the doctor was through. Would recommend the Pike Creek location to anyone looking for good care.

All professional, concerned . Did not have an appointment. Wait wasnt bad.

Nurse and PA were very kind, patient, and supportive. Easy check in process, short wait, very accommodating staff

We were walk-ins and I was worried that we would have a long wait but we did not. We’re were seen quickly and the staff was very nice.

As usual, I had a great experience at the Go Health Pike Creek location. I have been here quite a few times and am always taken care of well. The front desk staff was friendly and efficient. The providers treated me with respect and great care. Thank you for providing great health care!

Clean facility. Pleasant staff. Wasnt a long wait. Was given information about virtual visits for future needs.

Appointment option is great. No waiting and the PA and Medical Assistant did a good job evaluating and treating.

Very clean and pleasant atmosphere. Convenient location with plenty of parking. Staff is very caring and friendly.

Convenient to my home. The woman who checked me in and the one xraying me were exceptionally kind, helpful and professional

Do not recommend this place. youll be waiting here for 2 hours whether you have an appointment or not. 1 “doctor” the whole time too.

I was treated with care and respects from the receptions to the both nurses and the PA. Hate being sick but this Urgent Care is exceptional.

Pleasant staff, the environment is very clean, and I received trusted quality care. I highly recommend for any urgent care needed when your primary care provider is not available.I also experienced a very smooth check-in process with a short waiting time. Thank you for the care!

My visit was very good. I had an appointment, arrived a few minutes early and was taken care of immediately. All the medical professionals were knowledgeable, considerate, and professional, from start to finish.

Very nice and courteous and all have a great personality’s helped me very knowledgeable.

I went online at home and was given a time of 6:15 pm. My friend then took me to Urgent Carr. Everyone was very courteous. I was taken back to a room and evaluated. My wound was washed and it was recommended that I get a CT scan of the head. I then went to Christiana Hospital ER.

It was absolutely the best urgent care visit I ever had! I was able to register online and then use the checkin pad as soon as I walked in. They took me right away and were very thorough, friendly and a good sense of humor! I LOVED my visit!!!

On Thursday May 23 Rd I went to the Christiana Care Go Health Urgent Care on Rt 4 at 6:30 PM. I had an appointment, so my wait time was very short which was nice. My PA Tim was great. He saw me for a broken bone in my hand. He was very knowledgeable and personable.He examined my hand, but said I needed to go to another Urgent Care Health facility at Pike Creek because they did not have an X-ray technician. Also, he did not call in/prescribe me any pain medicine. Both of these two items were very inconvenient.When I got to the Pike Creek Go Health Urgent Care center, my wait time was very short. The X-ray technician Kim was great. She was very knowledgeable and friendly. Not sure who I woke with after her, if she was a PA or attending doctor. She said she couldnt tell if my bone was broken or not, but sent me on my way after the x-ray.I tried to call my GPs office on Friday the 24th and left messages for them to get medication, but my calls were not returned until today which is the 28th. So I had to be in pain for 5 days without any pain medication with a broken bone in my hand which is very painful. I should have been prescribed appropriate pain medication after getting my X-ray performed at the Pike Creek Urgent Care Health Care Center as there was a clearly visible break shown on my X-ray. Or it could have been called in after the X-ray report was read, but it was not. There was also no follow up done. This was a major failure in proper treatment.

My review is for the specific facility at Limestone Rd in Wilmington, DE, which I was nervous to go to because my last experience was not good at all (at another location) but this locations staff was kind, caring, showed respect for the patient and our privacy, very thorough, not belittling, all of which I greatly appreciated! The facility was very well maintained.

I recently went to the urgent care for stitches after cutting my finger. I did not have to wait to be seen. All of the staff were friendly and Dr. Skipper was very pleasant, knowledgeable and thorough in explaining the treatment plan and he did an excellent job on the stitches. I would recommend this urgent care to others seeking medical care.

Arrived with my elderly Mother near closing time last evening. The staff stayed late and treated my Mother anyway. Kimberly and the entire staff were all so kind and compassionate!! Amazing folks!!

Staff was great! Went for a self inflected slice and notified beforehand when calling that there may be a wait, which there was, but taken in at a reasonable time for the circumstances and stitched up immediately. Not that Id ever like to go back but definitely would in the right situation.

Everyone was very polite from start to finish. I did not wait long. Everyone was kind as well as thorough. And I was in and out in less than an hour - even though I was a walk in. Very impressed.

Everyone was very friendly, informative, & caring. I didnt have to wait long to be seen. Loved the staff, they go above & beyond for their patients. I definitely will be going there again for future care if needed.

The staff from front desk to nurse to nurse practitioner were friendly, listened, and explained everything clearly. The facility was very clean.

Caring, focused, attentive care by everyone on the team! Best hospital experience you can ask for.

Carolyn the PA was amazing at the WalkIn. She was helpful, atient, kind and most of all compassionate and more thorough than our own Primary❤️

The staff were prompt, friendly and took care of my sliced finger almost immediately. I appreciated it!

Absolutely a big giant 10 The staff was exceptionally professional and punctual and efficient.The facility was perfect.Thank you for helping me with my needs

They were all so helpful and kind. And they were so patient with me while I called another urgent care to get information.I would definitely recommend this place.

Check in was easy. I was a walk in and was seen in less than 15 minutes of walking in. My appointment was quick, efficient and solved my problem.

The Receptionist was very friendly and outgoing.The nurses took their time and made me feel welcome and comfortable.The waiting room was clean and fresh.

At this location and the Greenville location the care was decent, but billing for every (4) visits has been incorrect. They had wanted to automatically charge my credit card again for my daughter’s incorrectly billed visit, but luckily it was too much. They will resubmit the claims to the correct address (on my card, which is why this is confusing that it continues to happen). I’m still waiting for them to resubmit the claims correctly so I can be refunded $215 off my husband’s credit card for THEIR error. They are also billing the claims under the provider and not the urgent care facility so of course it isn’t being treated as the $35 urgent care copay. I was happy that I had found a nice urgent care facility but I have lost hours of my life dealing with these issues and will be disputing the $215 charge unless this is fixed swiftly.

Great experience. everyone was super friendly amd helpful. I was in and out in 30 mins with a scheduled appointment ahead if time.

Didnt have to wait long, staff professional and knowledgeable. I felt confident in the diagnosis. Overall a great experience. I was nervous... Im new to this city. I will choose Christiana for any and all my medical needs. Kudos for applying your mission on every level.

Very professional and friendly nurses and Doctor. Timely handling my medical situation.

This urgent care center has the most proficient care, the kindest staff, and is great for putting to rest the cares of patients with illnesses.

Jennifer Brown was wonderful. She was very caring, didnt rush me and came across as very capable, experienced, and efficient. Would recommend her to anyone.

Awesome experience. Receptionist and Dr and nurse were very helpful

The staff is kind and efficient. I never regret scheduling a visit here!!

The staff were helpful and friendly. Everyone was pleasant, attentive, and I did not have to wait long. I never felt rushed. This is my new go-to for urgent care.

I was greeted at the door and it was the best experience Ive ever had in a scary situation. The nurse that brought me in, he was so kind and comforting. The dr. was great too. He took his time me made me at ease and took care of my problem quickly! Thanks so much. I have told family and friends!

Very clean facility. staff very friendly and helpful.

Very nice urgent care. Easy scheduling online and quick check-in. There is a little bit of a wait due to only one provider but she tried very hard to get to every patient quickly and efficiently. She was very apologetic to the wait which didn’t bother me. She was very attentive to my needs and concerns. Overall the wait is worth the care.

I got there around 4pm on a Sunday and was out by 5:15pm, not bad for an urgent care experience. I went for a suspected fracture and walked out with x-rays, splint, sling, and phone number for an orthopedic.The staff was efficient even though they were quite busy. The PA maintained a friendly demeanor.Very clean, shiny, new-looking facility.

I visited this GoHealth Urgent Care near my home. I was welcomed with a friendly greeting and, after providing the necessary information, I was seen by a medical team right away. Everyone was knowledgable and professional. The facility was clean and comfortable.

NP Byrd ordered me the meds I needed to help me with poison sumc ! I contacted my NP , twice never received a return phone call.

Great place, staff is very kind.

The excellent staff takes a lot of the stress and anxiety out of medical issues. Their thoroughness and speed is appreciated. Thanks to all those who managed to get me out of there quickly and with a positive outcome underway.

10!! Thought you all did a great job during my visit. The receptionist/ in take gal was nice and efficient. Dr. Mark was very pleasant and provided good care. Feeling better after 24 hrs. On antibiotics. Also, your facility was bright and clean. Keep up the good work!

It was quick which was surprising but the doctor completely dismissed my concerns. I told her all of my symptoms and because one test was negative (which I knew it would be bc it didn’t match my symptoms) she said there was nothing to be done and I left still in pain with no answers. Got a second opinion and finally understood what was wrong (no additional tests needed just an understanding of what I described). Extremely disappointed in my experience and treatment.

From the minute we walked in the door we knew we were on the best of hands. Kelsey and Marianne were quick to get us to the back get vital signs, ask the correct questions and relayed the information to the NP Debbie McDermott. What could have taken forever was smooth and simple. In and out and on our way. If you need quality care quickly and efficiently GoCare is the place to go!

Didnt have to wait long at all and everybody was so kind and helpful!

Professional service and clean environment. I came in at 2:30 and was in a room in less than 5 minutes. My symptoms were taken into consideration and was tested for the appropriate illness. I was out in less than an hour with immediate results. Nurse even went beyond her duty to schedule me another test appointment.

Quick service, courteous staff, very clean and attractive facility

My mother came to the Pike Creek location. She was seen by NP Niceema Byrd and after seeing her a first time was not feeling any better after 5 days. When my mother returned, she was seen by Niceema Byrd again. When the NP entered the room and saw my mother she was visibly annoyed and unhappy. My mother explained that she wasn’t feeling better, but Niceema Byrd threw up her hands and refused to treat her. My mother left feeling utterly defeated, as she was feeling so sick and was basically being told “oh, well”. No one in our family will be coming to a GoHealth Urgent Care facility again.

Very friendly staff! They were able to get me in the same day, no more waiting for doctor appointments weeks away!

The providers were super professional and treated me like in a top hospital. The nurse was very knowledgeable and told me in seconds what I had and how to treat it.The ointment she gave me for my eye infection was right and resolved the problem in 2 days. Excellent service and care...

Very nice , patient and friendly. Recommend!

Came in very sick, ended up in emergency room, but care at the Urgent Care was great.

I have visited this Urgent Care twice and loved the treatment. I was seen by a doctor after only less than a 15 minute wait and was able to get my sickness resolved after a few days. Thank you ChristianaCare UrgentCare!

The staff was very friendly and attentive to my needs. Staff and the nurses practitioner was very professional and explain everything to me. Kudos

I was treated promptly and professionally m

They were very quick to get me seen by the medical staff based on my symptoms. They were very kind. Facilities were nice and modern. Visiting rooms were large.

The NP spent less than 60 seconds with me, and gave me the wrong medicine and misdiagnosed me 😐. For Christiana Care the only thing that matters is money

This was a much better experience than I have had at other urgent cares recently. I appreciated that we were able to leave and come back when our appointment time arrived so that our time wasnt wasted (and we didnt have to sit in the waiting room for too long, risking exposure to illness), and that the staff were kind, quick, and courteous.

My fiance had a fever and chills for the last 36 hours. We both tested negative for Covid however, it was still a good idea for him to see a doctor. The staff was super friendly and sweet. Marco, the doctor, was fabulous. He was down to earth and knowledgeable. He took the time to hear my fiance out and explain what other ailments it may possibly be and even did a flu test which was also negative . I find it refreshing when you find doctors and staff that treat you as a human and not an inconvenience. Thank you to all of you! Your kindness was much appreciated! :)

Staff was friendly and I got there almost an hour early and they took me right away. The place was clean and neat and the nurse practitioner was polite and exactly matched the diagnosis that Delaware Ortho gave me a day later! Way to go!

Everyone was so nice and very caring!

Open on a Sunday, staffed by pleasant, competent people. I left with a prescription for eye drops that seem to be working and advice for OTC treatment of my cold symptoms also seems right.

The receptionist made check in easy, and the nurse was very kind and respectful. The doctor was thorough and took time to listen to questions. I’d definitely return for their care.

Went this morning. Waited and waited. Finally left to go elsewhere. Lot of staff around. No one even registered me. (You sign in on a kiosk). Got a text an hour later that I would be seen in 15 minutes.

Friendly and knowledgeable staff. I followed up with my Dr and the the PA was spot on. The facility was very neat and clean. The waiting time was minimal. Im glad theyre are in my neighborhood now Janet P

Had some what of a wait. But everyone was very kind, from the time I walked in. Dr. very professional. I would go there again if I needed.

Staff was awesome and was seen very quickly. Was there at 9:30 on a Sunday due to strep throat. They did a roof test and was in and out with a script! Thank you so much for getting me in and out as I was not feeling well.

Nurse Practitioner Smith was fantastic when treating my issue today! He was kind and caring and went out of his way to help me in regards to follow up care. He even took the time to consult a colleague and follow up with me later in the day. The rest of the staff was very kind and the facility was new and clean.

Janelle the PA was fantastic. Explained my ER treatment in detail and provided comforting care.

What is the point of being an urgent care. I arrived an hour before closing. No one in the waiting room and they denied me care, stating they accept no more walk ins. The receptionist would not even help make an appt. for the next day.

Clean, relatively efficient. Professional, friendly staff. I was out - with xRay results in under 2 hours. Not enough seating, insufficient space between chairs as they were bolted together and could not be moved.

Quick, efficient visit, super nice staff, and great providers who were kind and really showed that they cared.

If I could give it a zero I would. I took my 1 year old in with ear infection, bad cough, lots of congestion and the nurse (she doesn’t even deserve that title) who tried to get her vitals was very rough with my baby, raised her voice when my daughter pulled away when she was trying to get her vitals, and then proceeded to kick us out because “your baby isn’t being cooperative with the vitals”. I will NEVER go there again. It was an abusive environment for my daughter and traumatized both of us. I had a sick baby and needed help and instead we got aggressive treatment and yelled at.

The staff are very friendly, can sign in remotely for shorter wait times and the facilities are impeccably clean!!!

This Urgent care is a hit or miss. It really depends on which MD, PA, or NP is working that day. The reason for my review today is their refusal to fill out a physicians authorization form for a preemployment physical fitness test. The fitness test entails push ups, sit ups, & 1.5 mile run. I am a healthy 5’9 160lb physically fit 27 year old. I believe these facilities staffed with MD, PA, or NPs should be capable of assessing my health and signing off on such a form. I was told they can’t assess the “run” portion. In addition, it was aggravating to see that the provider dismissed the form without even taking a look at me or the form itself. I have had these types of forms filled out in the past and a provider has never asked me to run on a treadmill to assess if I’m healthy enough to run. It seemed silly and almost lazy that they declined to help me today.

I am not a usual poster of reviews, but I wanted to make sure I can post a raving review based on how they treated me at the Pike Creek location.I have visited this place several times, and I was always very satisfied; however recently, after developing an incredibly nasty ear infection, I went immediately there since several ENT specialists wouldnt even want to see me when they heard I had shivers. I was definitely COVID negative, but these ENT doctors treated me absolutely horrible!As a professional musician (classical pianist) you can only imagine the psychological trauma with anything involving the main instrument of use for your livelihood - your ears! I arrived at the Pike Creek location and was greeted by Dr. Marco (i cannot spell his last name-so sorry!!!) who was not only knowledgable, he was kind, patient, and incredibly supportive. It took him seconds to see what I was dealing with and gave me the appropriate treatment. I think what I felt the most touched by was that he wasnt just checking some boxes for the symptoms, he actually listened to what was happening... at the end of my consultation he handed me his business card to call him directly if I was getting worse. Following the next days I was feeling indeed worse, as expected, and when I did call the center even on days he wasnt on call, they were so kind and nice to me. They put me through very fast even to the other doctor, and the next day when Marco got a hold of me he was very sweet and immediately sent out a new prescription.My point is, they were accessible, particularly for my needs whenever I felt the most scared. An ear infection of these sorts was one of the most painful experiences of my life. I cried of extreme pain, at 40!I really want to thank the entire team for making me feel - loved (lack of better word) as a human being, understanding also the psychological trauma this neglect and rejection you get from doctors. All the other people I tried to reach were telling me I was trying to lie and called me a foreigner... yes. indeed. I know well how some of these places can be as described in the negative reviews I saw, but I wanted to be fair and write about an experience I was very touched by.So I am thankful for Marco and the entire team at ChristianaCare Pike Creek!

The staff were absolutely amazing! They were kind, polite, and professional! In and out in under 20 minutes. Will definitely go again if needed.

The facility was clean, no waiting, and the staff was fantastic - very personable. Would highly recommend.

I really thought the faculty and staff was very professional

Staff were very helpful and accommodating. Physician answered all my questions and provided great care. Wonderful to know we have such a great urgent care facility close by.

That they were very helpful even when I got upset about getting Covid. And worked hard to get me on the antiviral meds. I understand Covid is not as bad as it was in the beginning but I lost my husband in April 2020 when not much was known so it just brought out bad memories but the staff was very understanding at the hospital group and the urgent care facility great job to make me feel they could help and they did. Getting better each day!

Very friendly, efficient group. Took a while to enter insurance info because I didn’t have my wallet with actual cards available. I did have images on my phone so that worked. Thought I would be in system from past visit. Excellent medical care

Quick. Easy. Good results. Self pay wasnt too expensive either. I was out in under 30 minutes.

I was in terrible pain due appendicitis. The ER nurses & the doctors took really good care of me. The Surgery team were very cordial and kind. Post surgery my nurses particularly Andie & Kara were very efficient and kind. Kara checked on me all thru the night and took care of me. I would recommend Christiana Care to all my friends & family.

The doctor was very welcoming, pleasant and informing. She explains things in ways I could understand and she gave me further directions to help my situation.

My experience was excellent. The staff was efficient and professional yet friendly. I was seem interested in a short period of time.

We recently visited this urgent care location. I found it odd that when we walked in a gentleman who looked as if he were probably the doctor was on his phone speaking about a patients issues loudly in the waiting room/lobby.After we met with him, he followed us out to the lobby where his desk is located and he was transcribing my sons condition while in the lobby for everyone else to here.I don’t see how this isn’t a violation of HIPAA. It could be very embarrassing for some one depending on what you are seeing seen for. So I just wanted forewarn anyone else going here to be seen.

I was seen quickly and the doctor listened to my problem and quickly took care of it. All the staff were pleasant and the center was very clean.

Great experience! Everything from location, accessibility, cleanliness, digital ease to register, friendly staff and Dr Skipper was thorough and professional!

My 5 year old fell and was complaining of arm pain. The arm wasnt deformed or even swollen, but knowing I had an urgent care just minutes away, decided to take her to be checked out. Turns out, she had a buckle fracture of both her radius and ulna! The entire staff was incredible, especially with an upset child and a concerned mom. They did x-rays and splinted her arm. I couldnt be more thankful for the care we received!

This is not urgent care in any sense of the word. Went in at opening time - 8am, empty waiting room- waited 30 mins for anyone to even acknowledge me. Then was told earliest they could see me was 12. Laughable. And unprofessional.

Very welcoming staff & environment. I had a very brief waiting time due to necessity for registration even though I had pre- registered online the night before. My visit was completed in about 20 minutes.

I went to Gohealth Pike creek for a PCR covid test that I booked on line. The staff were very polite & efficient. I did not have to wait long once I arrived. Marco Cerasoli was the PA. He was very professional, thorough & helpful.

Very nice staff, great service.

I was lucky to have nurse nice. She got me fixed up quick and was extremely friendly.

Everyone was Attentive, knowledgeable and fast ! Even though I did not have an appointment! Very niceAlso :)

Went to urgent care after I fell walkingdog. Staff was friendly.I was in and out quickly .

Everyone was very nice. The provider was very knowledgeable and seemed to really care and listed to what I had to say. He explained everything to me and I couldnt be happier with the service I recieved. thank you

The place was very clean and cozy. My daughter hurt her foot and we walked in that morning got service immediately. She got x-ray for her foot. Staffs there were very friendly and knowledgeable about their jobs. 😊

The staff there is amazing!!! Gloria, Ashley and other lady can’t remember her name.

The staff was great but the waiting in the E.R is the worst to get in the back .

Great services, kind & caring people

Excellent staff, very caring and highly professional.Dr Bowyer was excellent and very knowledgeable. She quickly identified the problem and gave me the correct medication. Thank you all.

Was turned away due to not having an appointment. Went online to make appointment and no appointments available for the foreseeable future. Virtual appointments not for 3 days from now, I really needed to be seen in person for an x-ray. Seems more like something Id experience at my PCP, not an urgent care. Probably why the website says save my spot and not make appointment to make it seem like its an urgent care when its not operating as one.

The nurse practitioner was very thorough! I didnt have to wait long to be examined.

Very professional and caring staff

Always pleasant courteous staff and professional thorough exams and advice from the providers at the Linden Hill office

I needed an x-ray immediately and walked in with no appointment necessary and was able to be seen and get an x-ray all with in a short time frame. Thank you!

Modern feel, professional staff, short wait, convenient location. Will use again if need warrants!

The male nurse practitioner I had was awesome!!! He stopped in to let me know he was sorry for the wait and that hed just be another few minutes. That made such a difference!!!!! Thank you!

Went there with what they diagnosed as an upper respiratory infection and was told to take mucinex, Claritin, and Flonase.. no prescription to help whatsoever. Not sure if I even met with a dr or the cashier at RiteAid. Dr. Aaron Skipper

Absolutely terrible. Lost both my wifes and sons strep test and it ended up being positive when we went somewhere else. Very rude and unprofessional also. Will never go back there.

Thank you very much to Dr Kim for all your attention and caring on Sunday when I came to your facility for a visit the medication that was provided from you really helped me to go through the next days, when back to work yesterday feeling much better, again thank you very much!

Excellent experience...the staff was patient, polite, informative, friendly, and answered every question I had. And they took me in almost immediately...I cant thank them enough!

Ashley at the front desk was kind, compassionate and caring. She could tell how sick I was feeling and she was so good to me!!!

I went there today with really bad neck pain, after 15 minutes holding me there, they said we are booked. I can’t understand if you don’t have staff to help people why you let the people to come in? Lock the door and don’t waste people’s time. And change the urgent care to delay care.

If Urgent care is what your in need of then hopefully you have an appointment because aa a walk in you might be asked to come back 2 hours later because that is the only open time slot they have to take care of your urgent medical need....I could understand maybe if you had a sore throat or needed a physical....But if you happen to have sliced open your hand with a knife and are bleeding all over the place, I would think that the whole appointment thing should not be an option Who could make an appointment for slicing your hand with a knife...its not like it was a planned event....in fact doesnt the whole appointment thing really take away from the urgent care model of getting care when you need it urgently...

Was able to get an appointment quickly for an injury. I was taken on time, staff was professional and I received great care!

Friendly. . .thorough. . . Helpful

Awesome care, and bedside manner. Its always a pleasant experience and visit. Thanks

I took my son here for a broken wrist. We were seen quickly and everyone from the front desk staff to the doctors were wonderful!

Knowledgeable doctor and wonderful staff

An unfortunate experience. I was waiting on Covid results for far longer than was told it would take. Called multiple times, kept saying they would get it taken care of. No one could provide an answer, and very unprofessional handling of the situation. Would not recommend at all if you need results in any appropriate turn around time, or at all.

Everyone who helped me when I came in was kind, compassionate & understanding.

Great staff! Short wait. Nurse practitioner was awesome!

Quick and easy to schedule

Very friendly, speedy service. Informative, as well. I definitely recommend if you’re in the area with a ‘boo-boo’!!

Hit or miss this time I was very disappointed, they did not greet and the lady up front had an attitude. the doctor was super rude and not good with children.

Fantastic! Delightful service, amazing doctor. Figured out the issue with my wife immediately.

The receptionist was fabulous and great customer service, I dont remember her name, but it was August 27th I was in.

My nurse practitioner was an absolute angel. Couldn’t have had a better experience.

I didnt have an appointment so waked in and they saw me within minutes. Staff was very efficient and knowledgeable.

Short wait and professional staff.

Staff were very kind

Everyone was very nice, it was quick, and convenient to be able to make an appointment online

Walked-in, was in and out within an hour. The staff was helpful, the clinic is clean and efficient. The PA saw was patient and friendly.

10!Excellent service! Loved it better than MedExpress!All staff was professional and yet caring!Thank you for a good experience when I felt lousy!

Very satisfied with the service! Staff very professional andknowledgeable! Wait time was not that long!

Everyone was very friendly and the doctor on site was super sweet and helped me very quickly! I actually wouldnt mind it if he was my PCP haha!

I didn’t need to wait, efficient, thoroughly examined & friendly!

All were very professional and courteous. I made my appointment on line and was not left waiting to see the provider.

Seen very quickly, the nurses I met were very professional and friendly. Would recommend.

Great experience with everyone there. No stress at all. Taken care of quickly

Convenient, professional service with minimal wait.

Staff and Doctor was kind and efficient with my toddler. Great experience overall for a not so fun ear infection.

The staff was very friendly and professional. There was no wait either.

Very Convenient.Had issue with the getting my prescription I had to call to to find out where it was 1.0 later

Great service ver professional and no wait time

Everyone was helpfulDidn’t have to wait very longLoved the doctor!!

Easy to schedule appointment. Convenient location. Very well staffed.

Friendly and compassionate staff

Very friendly staff.

The staff is pleasant and professional. The facility is bright and clean. Highly recommend!

Understood issue promptly.Gave strategy to deal with it.Clear communication.All staff are excellent.

Not too busy, because the doctors care for the patients swiftly and efficiently.