AFC Urgent Care Valley Stream

I visited AFC Urgent Care Valley Stream on Dutch Broadway on Sunday, 1/5/25. I was very impressed with the care I received. From the receptionist, to the Medical Assistant, to the Doctor, all were friendly & professional. They made me feel very comfortable. Some tests were taken, with a promise to call me with the results. Received the call & medications subscribed. I highly recommend this office.

Love the nurse and Dr. J. Lima. The doctor well knowledgeable, very kind and gentle towards my little one.12/18/24 visited here again with my mom . Again we had a great experience. She was seen by Dr. L Appiah. he is great 👍 Very knowledgeable doctor 👨‍⚕️ very kind . My mom loved the services she was provided . The RN was very friendly guy . Don’t remember his name though he is great 👍 tooThis place has become my favorite urgent 🚨 care ❤️❤️❤️❤️❤️

My first ever visit at urgent care , was super fast better than my family doctor . Helpful staff & provider . Thank you & Good luck .

The receptionist had no customer service when she greeted customers, she was very unprofessional, apparently there was a discrepancy with my insurance, she came inside the care room while the med assistant was checking my vitals, while my blood pressure being taken she just came in the room and interrupted the procedure talking to me and for me to stop and give her a different insurance card. The med assistant had asked her if she couldn’t have waited until the blood pre Machine finish running. She interrupted me twice. Any way the insurance issue was resolved. The med assistant and the PA was very professional and friendly. I would recommend customers but the reception need retraining

Great job guys! they were so fast n politethe lady up front jessica was amazing! so so nice n helpful. and when I called yesterday to get my results, she said they’ll be in tomorrow and that she would personally call you back as soon as she gets them. and she really did as soon as they opened the next day jessica called me n gave me results which all came back negative.very very good experience n wonderful staff

Very professional, my visit was fast and easy. I was in and out within 30 minutes. Doctor sent my prescriptions to the CVS a few blocks away, I got my prescription the same day and was on my way to feeling better. Thank you guys.

Friendly staff from the moment we entered the facility. Despite a WiFi problem, my son was seen immediately. Medical assistant and PA were very helpful and knowledgeable. We were in and out in less than 30mins. Hopefully we won’t need to but I would visit this facility again if the need arises.

Everyone was so friendly and gentle from start to finish! This was a great first urgent care experience. James kept my white coat syndrome at bay with his great sense of humor!

I brought my mom here last week due to some medical concerns, and medical assistants Jessica and James were fantastic. Wait was very quick, very fast office. Thanks to the PA Jorge for getting her all better.

Staff was friendly. The young man who provided care was patient and cheerful, he listened and ordered what needed to be ordered. I would probably go there again for care and recommend the facility to others.

The condition and poor upkeep of the property belies the excellent health care delivered within. I suggest that you have the outside maintained and don’t feel as though my community is worth anything less. I have seen your facilities and other Long Island towns, and the property is meticulously manicured. I expect nothing less.Note: before I even exited the facility, my above posted statement was fully addressed by facilities staff and I am most appreciative.I have had excellent care delivery by Dr. Ali! The internal facility is excellently, kept and all of the facility staff are professional, helpful, and kind. I’m glad to have this center so close to me.

All the staff was a great help and the doctor was very nice and informative and a cutie would give 10 stars if I could great doctors visit

Had to take my 4 year old here as my usual urgent care was closed. Front desk staff was efficient and courteous.We were called to the back after about 10 minutes. The medical assistant on duty was attentive, calm, mannerable and interacted with my son which I liked. She explained what she was doing and why.The doctor on call was equally the same.My only drawback is the wait time in the exam room for thr doctor to come in.Otherwise, would 100% return here if needed.

This place is awesome. Professional staff will take care of your medical needs. The wait time is less than 15 minutes.

Update: I visited the location after I received a call back, and staff was very accommodating and hospitable. I was in and out and receive the appropriate referral for x-rays. Feel free to visit this location.I normally visit another location, but this location is closer to my home. Staff is neglecting to answer phone calls to see if an x-ray technician can come in. The facility has been open for 10 minutes, and it looks as though no one is available to answer the phone. Very upsetting.

If I could give a million stars I would. They are so caring and give you the best advice. The staff is incredibly nice and respectful came here multiple times! And each time it’s been great.

After the I filled out my forms I showed my ID. My daughter and I sat down and was immediately called to go to an exam room. I had my blood pressure checked and went over my medical history. Next I had a series of test done. Some were the rapid and some were sent to the lab. All test were negative. I was very impressed with the Valley Stream Urgent Care on Dutch Broadway. Thank you to all the staff. Carol Jean

This urgent care has always been great to me and my family, very clean inside and outside of clinic. Great staff, I highly recommend!

Lovely receptionist, friendly medical assistant who did my nebulizer treatment, and a thoughtful PA who listened and prescribed meds that have me on the road to recovery!

Believe all the other good reviews. Hands down, the BEST urgent care EVER. Dona, Kiran, and Samantha are the BEST team of medical professionals I’ve been seen by, and I will make sure to always ONLY come here, especially for this incredible staff. They were friendly, super fast, super thorough, 12/10 rating from me!

The staff are professional, attentive and friendly. I was in and out in no time. Very satisfied patient.

Staff is very nice and professional. My finger had a deep cut and they work hard to stop bleeding and gave me tetanus shot .Im thankful to them to take care of me .

Friendly staff and fast delivery of services we were in and out within minutes!

I had a great experience at this urgent care. The manager, Dona, was very helpful. She was very accommodating to my needs and as a patient that is the most important aspect of receiving care at a medical facility. The staff, Samantha and Kiran— were very helpful. I would definitely recommend anyone who requires medical attention to visit this facility.

Very good and fast service, offices very clean. Staring with front desk lady, nurse and the doctor were very attentive to me. Thank you!

Every time I come here, the staff is friendly. Everything is clean and theyre professional the only thing is when you get into the office.You have to wait for a good while, but its not that bad.

Very caring and competent healthcare professionals here I was happy to have gone here and been treated with such care

I highly recommend AFC Urgent Care! The place was nice, clean and they followed strict safety precautions.There was nearly no waiting time to be seen and the entire staff Donna, Kiran and Samantha from Checking in receptionist to the Medical Assistant to the Doctor’s visit were terrific! They were all kind, receptive and helpful with my health issue. My husband and I were very impressed with them and will come here from now on for any health issues.

If you like to feel better sooner visit great doctor and staff fast friendly courteous service

We were seen right away care was given properly. 100% satisfied

I recently visited AFC Urgent Care and was incredibly impressed with the level of care I received from Gelina. From the moment I walked in, Gelina’s friendly and professional demeanor put me at ease. The clinic was very clean! I was shocked, it look like it just open! The entire crew worked to ensure I was seen quickly and that my concerns were addressed thoroughly.They were very kind. I highly recommend AFC Urgent Care, thanks to Gelina and the outstanding team!

This was the best urgent care I’ve ever been to. Staff are very professional, great communication and explanation of the situation. I would like to say thank you for the impeccable service, especially to the nurse practitioner. Everyone there was so kind

The front desk staff was extremely helpful and the doctor knowledgeable.

I would recommend this urgent care to my family and friends! I needed paperwork for pre employment and they worked with me to get it done. The staff was kind and helpful. The office was clean and organized. I felt comfortable and was able to leave with everything I needed!

PA Luther and MA sasha were amazing. Best team duo known to man !!!!!

The staff were very friendly and personable. The office is neat and clean. I was seen timely. Very good experience.

Great experience in this urgent care. Receptionist Gelina is very polite, MA Asad is very accommodating and provider PA Shane is very knowledgeable. Great team! I will recommend this place to my family and friends!

Staff was kind and very helpful, didnt have to wait long, answered all my questions. The exterior however, could be cleaner.

Just left AFC urgent care. Arya , Dona, and Melissa was amazing. My son had ear pain and they were very helpful. The staff made us feel very welcomed and was attentive to our needs and concerns. The place was very clean. The best part was there wasn’t any waiting time. They worked professionally fast. thank you for your help 🙏

First time here and I like it everybody was nice place is clean and everything was professional I would recommend thank you all for a great experience here🙏🏿❤️

I have been here for more than one and the staff are great, it’s a very clean environment peaceful and quiet, I loved this place ..

Great team of young and caring professionals. Pretty fast process. It didn’t seem like ER, like other urgent cares. Thank you and I will certainly recommend that my friends and family come here.

Visited this hidden gem of a clinic and I will never go anywhere else after this! The facility is so clean and the staff are so friendly. Special shout out to Dona who went above and beyond for my elderly parent, best urgent care in town

I liked the way they treated me and I quickly feel better with the prescribed medications. Thank you very much.

I took my 3 kids this morning to the AFC it was awesome 👏 the girl at the front desk was very nice the nurse was wonderful and the provider was great my kids love the provider. PleaseWas very clean and tidy and smell good and everything was excellentI couldRecommend any family and friends to go there was a great experience with them love it there ♥️

In and out in less than 30 minutes!!!! Very professional and efficient!

This urgent care is professional. The staff has been great to me and my daughter. The office manager, Kayla worked out an insurance issue I had. I would highly recommend this urgent care to family and friends.

Fast service, Gelina the front desk was very friendly. Saw PA Shane who was very informative and walked me through my treatment. Definitely coming back here again!

Friendly, warm, attentive, all while being quick. The staff are very approachable.

From reception FD Sneha and MA KIRAN & then PA SMANTHA TANEN ,, great teamMy wife Firdous Begum was scared to go clinic but she had the best experience, the Smilly faces and profession treatment she cured 80% on spot.The medication is also great effect and only from 1 day dosage she relaxed and feel better.Thanking you all

AFC Urgent Care in Valley Stream provides excellent service with minimal wait times. The staff is knowledgeable, courteous, and attentive to patients needs. The facility is clean and well-maintained, creating a comfortable environment for medical care. Their comprehensive services range from treating minor injuries to providing flu shots, making it a convenient option for urgent medical needs. Overall, AFC Urgent Care in Valley Stream delivers efficient and reliable healthcare with a focus on patient satisfaction.

Yes, to begin - the front desk assistant was very patience, appeared sincere and pleasant-which is extremely important- in my opinion; especially, if one is not feeling at their best. The medical assistants projected a caring and empathetic manner as they performed routine measures and informed of following processes ....lastly, the Dr. Ali demonstrated extreme care and concern as he listened to description of my symptoms - he also took his time explaining follow up and recommendations.

The urgent care center exceeded my expectations. From the moment I walked in, I felt like I was in good hands. Thank you for the excellent service!

Thank you for the prompt attention and care I received during my visit. The urgent care center staff were attentive and thorough.

The care center staff treated me with utmost respect and kindness. Thank you..

I highly recommend this facility. The staff very professional and kind. Great Doctors and quick service.

Five star service and care. Best urgent care facility hands down.Front Desk to the providers all very professional and most importantly medical assessment was thorough.Thank Dona, James and Ali

My first time visiting AFC urgent cares. I’m so upset I didn’t find it sooner! From the front desk interaction to the back staff, it was great service. There was a great team working tonight. Service was fast and friendly; It didn’t feel rushed either. Definitely will be returning in the future.

Quick and efficient service! The staff at the urgent care center were friendly and knowledgeable. Definitely recommend!

The urgent care center staff were incredibly efficient and caring. I felt like they genuinely listened to my concerns and provided top-notch care.........

Great experience, i went there with my son numerous times, they always have splendid service and quick. We were in and out. The staff was lovely such as kiran, and Shahein (my provider) was great, as well as james!

Starting from the reception, the medical assistant “Lina” and the doctor were amiable. They explained every step of the consultation and were excellent at caring for my special needs daughter! The office is very clean. Thank you!

Everyone were very professional, the waiting area had 6ft seating ( great; due to Covid). The receptionist was very nice and professional, to the staff in the back MA to the doctor. I sincerely appreciate everyone. By me being a medical professional, they could teach a lot of other urgent cares( Northwell Huntington) how to treat patients, with common courtesy and professionalism (without having to make an appointment), like Northwell did me in the past.Thank you kindly!!

I was seen here by MA Melissa and she was amazing! She took great care of me and all! Such a beautiful sweet girl.

Excellent experience from start to finish!! Super impressed with this new location. It’s super clean and neat! I was greeted and assisted at the front desk with courteous. My wait time was great. The Nurse Practitioner was extremely thorough and compassionate. I will definitely be telling friends and family about this location.

The communication from the care center staff is excellent. They always keep us informed and involved.

Encourage patients who have had a positive experience to leave a review on platforms like Google Reviews, Yelp, or their Facebook page.

I was impressed by the efficiency of the urgent care center. They quickly addressed my concerns and provided thorough explanations.....

Everyone is great, specially the Kiran, she is MA, she has good knowledge. They do care about their patients.

Very Pleasant, The place was well kept. I was in and out on time

Courteous and professional from receptionist to the Doctor.Clean and friendly environment

Staff were great, especially Donna very professional and compassionate. Highly recommend visiting as I will be doing so again !

One of The Best experience I’ve encountered at an Urgent care has been here.Quick , responsible reliable and professionalThank you toKiran MADona MASamantha PA

The care center staff are incredibly compassionate and attentive. They make a real difference in our lives...

Impressed with the cleanliness and professionalism of the urgent care center. They made me feel comfortable and well taken care of.

Just want to say thanks to Dona, Arya, and Shane for the great help today. We are visiting from our of town and my son got an ear infection. They had us in and out. Extremely friendly and helpful. Great facility and clean as well.Thanks,Toppin family.

Very impressed with our care here. The front desk girl today was so sweet and polite. The treat you like family. If you need medical assistance you can count on the caring team. Thanks to all at the facility. i recommend them highly.

Thank you for the exceptional care provided to my loved one. Your dedication and compassion made all the difference......

Great experience. There was no long wait. Staff were all amazing. So patient, kind, and helpful.

Highly recommended! From the staff to the doctor, I received a very warm welcome. During the check-up, they attended to my needs. Thanks!

First time at this urgent care and it was great. From entering the clean facility and the respectful front desk associate. To the medical assistant who took our vitals and finally the super kind and helpful NP Melissa. So nice to have an urgent care close to home.

The best Urgent care in the area! Super fast and efficient staff. I would recommend this place everytime. The provider Samantha is the best.

The best urgent care facility I have ever went to. The team that I met yesterday (03/05/23) is the best, I’m sorry I forgot your names 😩. Dr Shahein was amazing and took good care of me and my little one. This place will definitely be my go to

Exceptional care and warmth from every staff member. Grateful for their kindness during a challenging time..

Thank you to the manager Sha, Shahien and Jessica for their excellent hospitality! There was no wait time and they took great care of my son.

Great urgent care! Receptionist Anastasia was super sweet and quickly checked me in. The MA and provider on staff were thorough in their procedure. I recommend coming here for fast and efficient care.

First time I went there was today I must say the front desk girl was very pleasant the doctor was amazing so mad I don’t remember his name but he took his time explaining what I should and shouldn’t do I’m 38 weeks pregnant with bad cough and cold he ran all test to see what’s the source of the issue . I came and and referred the rest of my sick family members to run go there . Wish I could have made that dr my PCP . Will be going where for all my urgent care needs

My first experience here and I am amazed at how efficient the staff and provider were. I did not have to make an appointment to be seen. Everyone there was very helpful and well knowledgeable. The check in process was super easy. I was in and out in a matter of minutes. The facility was also very clean. This will definitely be my go-to urgent care in the area.

Im impressed with the cleanliness and organization of the care center. It feels welcoming and safe......

Love everything about this urgent care! I felt like everyone working there was quick to help and get me in a room to be seen by the provider. Once I saw the provider, I felt like my concern and initial complaint was addressed and fully examined with full attention. Hopefully I don’t need to come back for anything health related but if I do def be coming back to this urgent care!!! Thank you to all of the staff for taking such good care of me.

Had a wonderful experience staff and Doctor was very welcoming, and listened to my needs and was taken care of in a timely manner. 😊

AFC urgent on Dutch Broadway is so nice and clean. The staff were so courteous with warm welcoming and made you feel you were in the right place. What was more shocking to me is when the Nurse Practitioner Duplessy N. followed up with me the next day to check upon me and she called me about my test results when they were ready. I will recommend everyone to visit this facility when they need to visit an urgent care. Overall, I am pleased, and I am glad that we have such urgent care in the Elmont area.

I was feeling really sick, horrible to be exact. I googled this center and decided to visit. The center was very clean and the staff was remarkably polite and friendly. The Doctor was thorough and personally reached out to me with my test results the following day. I will definitely recommend this facility to my family and friends.

I just have to say how thankful I am for the people who work here. My sister is here from out of town, but she is very sick because she is pregnant for the first time. On Tuesday, we got to the office less than an hour before they closed. The nurse and Dr. Shaheen who cared for her were so kind and patient. I was glad they let me stay in the room with her, even though there was a virus going around. The right tests and medicines were sent out, and my sister felt great just in time for our brothers wedding. Everyone, thanks! We are so thankful for everything you did for us that day and everything you continue to do to keep the community healthy. FYI, he called back two days later to look over the lab results. Thanks, staff!

Pleasant, knowledgeable staff, no wait.

Dona and Arya were the best medical assistants ever. Dona personally called rite aid for me because we had confusion with their address and was very helpful. I will recommend to all!

I have been to this location twice, this is the best Urgent Care facility I’ve been to in my entire life and trust me I have been to many all over New York STATE so believe me when I say this is the best of the best. From the receptionist Jennifer to the nurse Lina and Dr.Shahein, they are the creme de la creme. They are the most genuine, caring, informative, knowledgeable, and friendly set of staff members you are going to get. I am truly grateful to have met each of them and to have the information and assistance and renewed confidence in my health journey moving forward. Thank you. Each of them are beautiful in and out! I highly recommend this facility and team!

The staff here truly cares! My experience was so positive, and I felt genuinely supported throughout my time at the center......

Quick Service and very professional staff. Karen is an amazing person. Highly recommended. In 15 minutes you ll be in & out.

AFC Urgent Care is a hidden GEM! From the welcome desk to intake the tech and physician, I knew that they cared and I was a valued patient. Everyone LISTENED which is rare these days! The intake tech, Shah took a very thorough history and vitals. He asked a lot of questions, and listened to me!! The Physician on duty was exceptional and did a thorough exam.I’m all regards, it was an extremely positive experience. The signage could be improved for better visibility. The facility is clean, neat and well equipped - X-ray is available on site! If I could give 10 stars, I would! I highly recommend AFC Urgent care on Dutch Broadway, in Valley stream!

I had my first experience there lastweek with a follow-up appointment this week. I can not say enough good things about my experience. The facilities were very nice, the wait time was minimum and most importantly the staff was very helpful and friendly and the medical staff was top-notch. I would highly recommend that anyone whom are around this facility utilize it as your first choice.

Ive visited this office a few times and my experience has always been positive. I like being able to schedule an appointment and complete paper work online which helps for a quicker office visit. I also like that its usually not crowded as other urgent care centers tend to be.The staff is freindly and efficient. I definitely recommend .

SCAM Alert - they honor insurance cards up front but have a business dealing with Sherman Abram’s labs based out of Brooklyn that never honor insurance and you get a sudden 200 dollar bill 2 months later. DO NOT GO HERE

First and foremost wonderful staff! They were very helpful, polite and efficient! I don’t think I’m going to any other urgent care after going to this one! They are super clean and neat! Wait time was efficient! Nothing but good things about this place!!

Its a great service. The warmth love and kindness is a remedy indeed. Prompt good care by staff and providers What an example A big big Thanknyou and God bless youMrs Arlene CValley StreamNew York

The staff is extremely kind and knowledgeable. Everyone is very attentive and truly cares. The walk-in process was quick and easy; I was taken right in. Very professional environment and overall smooth experience. I was treated very well here and would highly recommend to anybody else that needs medical attention.

Had great experience with this center. Staff was super friendly and helpful. Wait time was little to none. Staff was very knowledgeable and knew what they were doing. Would highly recommend this urgent care vs others.

Very quick, friendly, clean, and efficient. Not to mention I got a call back with the lab results and was spoken to with such kindness and concern. Really appreciated the service!

I appreciate the personalized attention I received here. They listened to my needs and tailored their care accordingly.........

I had a great experience at this urgent care today, both Donna and Sam were excellent. I would recommend this place to everyone. The service is great and no waiting at all.Mirlaine

I brought my children to the clinic on Thursday, I can not tell you how appreciative I am with the outstanding care they’ve received from Medical provider Shahien and staff. My children had health concern that were worrisome and not properly taken seriously by their pedestrian. He took the time to evaluate and examine my kids. Everything was precisely explained and all questions answered with caring manner. Ive received phone call few days later to consult on blood testing and update on their condition. 10 out of 10 i would recommend

Amazing Clinic that is super fast, convenient, and helpful. Dona and Samantha explained everything to me very efficiently, I wouldn’t go anywhere else!

I highly recommend this care center. They go above and beyond to ensure comfort and well-being........

NP, medical assistant,. Front receptionist allAre Kind and knowledgeable. They are Fast and caring. I was in and out “less than 30Mins! Call ahead if you need an X-ray because the tech does go to other locations.

I appreciate the personalized care I received at the center. They took the time to listen to my concerns and provided thoughtful solutions..........

The facilities are clean and welcoming, and the staff is friendly and attentive. A wonderful place for rehabilitation...........

Amazing service from AFC. Dona, Arya and Jorge were very helpful and sweet. Answered every question I asked and helped ease any worry I had. Haven’t had one bad experience coming here yet. Everyone is amazing! Thank you guys again!

The facilities are excellent and always clean. It’s a comforting environment for residents.

AFC in Valley Stream is very clean. The staff is very nice and courteous. The wait is not long to see a doctor or physician assistant. My experience was great have no complaints would go back.

Loved everything about this facility! Immaculately clean with super friendly and professional staff from the receptionist straight through to physicians. Hardly waited for more than a couple of minutes. Happy to have found them!

I don’t really write reviews but I had a great experience with this urgent care! the staff was extremely friendly and helpful. They knew what they were doing and were very quick with it!! :)

I recently moved from Albany. I do not know any medical provider in Long Island. I google urgent care and visit to AFC. I my opinion Madam Jeffery and Dr Anum are the best, their service excellent. I highly recommend to all reviewer try once. Capt.Vijay Vaghella

I had a great experience with the staff and they are all genuinely sweet. They are so helpful and I would definitely come back here.

Went in for a COVID test and found a clean, efficient, and professional operation. Staff (Jennifer and Gelina) were courteous, helpful and patient. Shahien Noori the provider could not have been better. Jennifer explained the process to us and when it was time for my results, the provider Noori came in and gave excellent advised. All my questions were answer and I was not rushed. Will highly recommend AFC Urgent Care Valley Stream. 10/10. Great team work.

This urgent care was amazing! They were very fast with assisting everyone and quick with their work! Loved my experience here. Appreciated the way I was treated.

Thank everyone at the clinic for their courtesy.

Great clinic. They take care to ask you questions and listen to what you say. Great hospitality!

Staff went above and beyond to accommodate my mother. they expedited all exams and conducted thorough check up.

Everyone was very efficient and very helpful and I felt comfortable knowing they were able to take the necessary action to make sure I got the best care

The care center staff are like extended family—always supportive and kind.......

Nice doctor nice staff very professional

Very slow in treatment… whole place was empty but dr took her own time to attend inspite of telling them that I’m in intense pain after 100s of wasp attack… I was in pain…lousy … very slow they don’t really care…. Even if a person is dying they take their sweet time…horrible service…

Kind and courteous staff. Good follow up.

From the time I walked through the door I was treated with respect and care. I’m gonna call them the Dream Team. It was like a well oiled machine. I’m definitely coming back. THANK YOU!!!

Every one was great very professional

Dona and Sam are so amazing and helpful !! They made us feel very comfortable and helped us

This is my second time at this location, but both times have been a pleasure. All employees are polite from the secretary to the tech to the doctor. Both times, were also quick and seamless.

First time there, Clean space, pleasant people all around. Nurse practitioner Nancy was very kind, knowledgeable, nice and patient. Great experience.

This is my one stop shop. The people here are lovely and the service is always top notch. I appreciate the doctors and staff here. Great job all around!

I had a seamless first visit! The nurses tips to reduce soreness after my tdap vaccine worked, so Im very appreciative of that.

Had to wait two hours and there was only one staff member doing everything. She said usually it’s only ten people who stop by on sundays so i think they didn’t prepare for the large volume of people that showed up ( in part because urgent care and city md closed there walk in list super early )the girl was very gentle during the test though, and i feel she did the best she could managing the large volume. The company shouldn’t leave her by herself though, probably couldn’t even take a lunch break.

Great service clean attentive and very fluid service from the staff zero wait time will definitely recommend and use this location again.

Jennifer and staff were very polite and extremely respectful. Highly recommend this urgent care, one of the best I been to.

Very friendly staff, makes you feel comfortable. Very clean facility, doctor very thorough with giving information and results. Highly recommend.

Greeting was warm and professional. The examination was completed in a caring manner. Diagnosis was explained in a comprehensive manner as well.Great service in our neighborhood.

Everyone was really nice thank you so much they treath my kids very nicely

Shortest wait time, attentive doctors and caring staff. I would definitely recommend this place.

This is long but extremely important. I urge everyone to read this. If anyone was diagnosed with pink eye at this clinic yesterday, you may have been given the wrong medicine. I took my teenage daughter to AFC Urgent Care in North Valley Stream yesterday and was diagnosed with Conjunctivitis. She was prescribed Ofloxacin which is used for treating pink eye and also ear infections. I picked up the medicine and gave it to her to take when I got home. She quickly told me that the label on the medicine said ear drops, not eye drops. I called the pharmacy and told them that they gave me the wrong drops, but they told me the prescription that AFC sent was for Oflaxacin 0.3% ear drops. It was too late to go back to the clinic because it was Christmas Day and they had already closed. Last night I called a Winthrop pediatric hotline and a doctor told me that the ear drops should not be used in the eye. This morning I went back to the clinic, explained that the Winthrop Hotline advised not to use the ear drops for the eye, but the clinic told me it was the same medication and could be used for both Conjunctivitis and ear infections. I called the pharmacy and asked if it was ok to use as eye drops and they told me that the clinic called in a new prescription for Ofloxacin eye drops. To make absolutely sure, I called a prescription hotline from my insurance provider who also told me not to use ear drops for the eyes. I went back to the pharmacy and explained everything to the pharmacist who confirmed again that the ear drops should not be used for eyes. She also noticed that there were several prescriptions sent from the same clinic and same doctor for Ofloxacin ear drops. She called the clinic for a new prescription for my daughter then advised the clinic to call the doctor who prescribed Ofloxacin ear drops to make sure patients were not using it for eye ailments. The ear drops can cause mild to severe irritation in the eye. If you go to this clinic to seek health care, make sure they are very specific when explaining the medications they precscribe. Especially if kids are involed. Also, dont be like me and not read the prescription when at the pharmacy. It could save alot of headaches, but more importantly it will keep you and your family safe.

We just left this place. Why is the same person entering ID and Insurance information AND performing the tests? When we and my hubby saw that (after waiting for almost an hour outside in the cold) we left. This is not sanitary nor does it leave us feeling confident that information would be even accurate. Perhaps someone called in sick or something. Either way, we rolled.

Im grateful for the personalized attention my loved one receives here.

Service was pleasant and fast. Shahien and Dona were both pleasant and professional. Would definitely recommend to friends.

Good place to go if your sick and live near by. They Open early, close late and the place is clean!. If you need any forms completed go elsewhere..they will give you the run around for weeks! Mgr is never available either!

Dr.Nancy was very knowledgable. She took her time to acess my problem and found a solution. The staff were also kind and the place was nice and clean.

Clean facility with a helpful and knowledgeable team. Great experience!

Ask patients who had positive experiences to leave reviews.

We had very good experience, we were happy with seeing doctor, very friendly and professional staff, didnt have to wait long.Thank you

Amazing experience Dr Zafreen and Dr Anam was best got helped immediately and perfectly, and the other staff was also very helpfull, I recommend this urgent care for immediate response. Keep up the good work for the community

Everyone at AFC Urgent Care was accomadating and insistent on answering any questions I had about my health. They really gave me peace of mind. Thank you so much.

I would highly recommend this care center to anyone in need...

I was traveling for work and had to get tested last minute. Jasmine was so quick, efficient, lovely and kind! I will definitely be coming back and asking to work with her!

Was in and out everyone super friendly. Hope you dont have to come to any urgent care but if you do choose this one.

Great experience, the staff was very pleasant and the doctor was very informative.

My experience at this place was not good...I went in with several issues and I was told that they can only see me about one problem, so I would have to pick one. And I was seen by a nurse practitioner not a doctor and she had a nasty attitude.

Dona, Shane and Arya were very professional and nuturing to my needs... definitly recommend therir services to anyone in need of urgent care

Great customer service.Fast and efficient.Knowledgeable staff.Easy parking.No long waiting.

Thank you for making a difficult time easier with your kindness and expertise....

Second time coming for my sons foot. Very nice staff. Friendly and informative. Service was fairly quick also

Really amazing urgent care.nicest one I’ve ever been too.if you plan on going to an urgent care I really suggest going here.Outstanding.great customer service and overall amazing experience

I took my son there in emergency. They were almost closing. But took us . Staff and Doctor both them were very cooperative and friendly.

DONA, ARYA AND JORGE WERE AMAZING AND WELL KNOWLEDGEABLE. I WAS BEING TAKEN CARE OF IN NO TIME AT ALL. THE CARE GIVEN WAS GREAT.AND I WOULD RECOMMEND THIS FACILITY TO ANYONE.

The care center exceeded my expectations in every way...

This site was great at getting me in and out comfortably for both a rapid and PCR test. Jasmine was very knowledgeable and friendly administering the test and explaining all the details.

Very Good Service. 1-2-3 ! Never waited and the staff is very friendly

Great urgent care. Front desk Anastasia is always helpful and friendly. The provider and MA are also great!

From the front desk, medical assistants , and doctor,service here is great ! , very patient and knowledgable.

Amazing service little to no wait time. My experience with amazing this is a very good urgent care

Everyone was so nice and understanding the doctor took care of my knees I would recommend them to anybody

Very professional and polite friendly staff prompt services available I recommended this facility to all my near/dear ones

Great Location, Staff and Services. They are professional, knowledgeable, friendly and efficient. This location is my familys Go To

Staff was very welcome and friendly. Highly recommend visiting.

Thank you so much to all the staff doctors , Zafreen, She is very cooperative , doctor anum and so many more of you who are working to keep our community healthyThank You !

On my way home my job asked me to provide a rapid Covid test I went to AFCThe staff were amazin Petra who was my nurse did an absolutely great job they respect people privacy

This testing site was very professional & went quicker than expected. Jasmine made me feel very comfortable. I would recommend this place to friends & family.

Great and welcoming staff. No wait time. Seamless experience

Great clean facility with attentive staff. Wait time was minimal, and doctor was knowledgeable.

Thank you so much for being so kind, personable and professional! I also love that this place is also very clean and organized!

Great experience, you were professional, and knowledgeable including the entire staff I came in contact with,and for this relief much thanks.

Staff from front desk to exam room medical personnel, very professional & attentive!! I will definitely return if needed!!!

Amazing service. The doctor Anam took care of me helped me with everything.

Very friendly staff and clean medical office. Doctor was very caring, would highly recommend.

Had been searching for a place to get tested for COVID on Saturday morning this place had a short line, the young lady Jessica ran the entire operation, 5 people were allowed in at a time, she was very patient and very professional, I would recommend this office for my family and friends.

Location clean, staff knowledgeable. Nurse Practitioner explained in a way I understand. Provided complete instruction and direction

Thank you guys so much for such a great experience and for answering all my questions. Shahien, Gelina, and Jennifer were great. Will definitely recommend

MAs Dona and Arya and PA Shahien helped me and were of much needed assistance.

Dona was a great help today! amazing urgent care.

Very quick results. The nurse was extremely sweet to my 2 little boys.

Amazing service! Dona and Sam were very welcoming.

Fantastic service! It was extremely quick and very helpful. Highly recommended.

Great testing site, PCR results were ready in almost less than 24 hours, and staff is very kind!