Care Station Medical Group Springfield

not applicable, 90 US-22, Springfield, NJ 07081, United States
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Care Station Medical Group Springfield
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Ma
Review №1

I recently visited Care Station in Springfield for the first time for an urgent visit for my daughter and I couldnt be more pleased with my experience! From the moment I walked in, the front staff greeted me with warmth and friendliness, which instantly put me at ease.Alexis was incredibly knowledgeable and kind, taking the time to answer all my questions and ensure I felt comfortable. Our medical assistant, Mica, was equally friendly and attentive, making the entire process smooth and pleasant.What impressed me most was the cleanliness of the office—it was immaculate! Best of all, we didn’t have to wait long which is a huge plus in my book.Overall, our experience was fantastic, and I highly recommend Care Station Springfield to my friends and family. A big shout out to everyone at the Springfield office for their outstanding service!

El
Review №2

Seen within 25 min of checking in. Staff informative and helpful when needed questions answered. Meeka was great at drawing blood and helping me when doing any testing I wasnt sure of. She was the last medical assistant when I came last time which is nice to see a familiar face when coming back. Would recommend to come and have your treatment and testing done here.

Da
Review №3

Terrible service. Had two wait 2 hours for an ultrasound and then never getting to do it. There were atleast 6 people that went before me who had appointments 30-40 minutes after mine. I go up to ask the desk again and they tell me I have to wait 45 more minutes. They forgot that I was still waiting and made up some excuse that they are “busy” when I already heard them say “oh you didn’t do the ultrasound yet I thought you did” this is terrible. I had to take off work for this and I never even got the ultrasounds because to wait 3 hours with no food at all for the whole day as they asked, is ridiculous. By this time I left because I couldn’t wait anymore on an empty stomach (it was almost 2 pm by the time I left and could not wait anymore because I was feeling so nauseous since they forced me to not eat anything and wait that long). This is not how you treat the people you are supposed to take care of. If I could give 0 I would.

Ma
Review №4

The staff was professional and courteous, the office was very clean and the wait wasnt long, which was very important to me since I was feeling sick. The doctor was nice, attentive, and very thorough. Overall, they made me feel valued. I would recommend this office to others and will be using them for my future medical needs.

Sa
Review №5

I recently had the pleasure of visiting the Springfield facility, and I felt compelled to share my wonderful experience.From the moment I arrived, I was greeted by an incredibly friendly and helpful staff. Each team member went above and beyond to ensure my visit was comfortable and enjoyable. A special thank you to Jennesy, Mica, Michelle, and Aime for their exceptional service! Their positive attitudes and willingness to assist made a significant difference in my experience.Additionally, I was impressed by how clean and well-maintained the facility is. It really contributed to a welcoming atmosphere that made me feel at ease.Overall, my visit was nothing short of fantastic, thanks to the outstanding team at Springfield. I look forward to returning soon!

K
Review №6

My recent quarterly visit was great as usual, the pre check in is convenient and the staff is excellent starting with the front desk she is so on point with whatever you require and my attendant Stan is so courteous and professional ( painless shots too!). I have been a patient for many years Dr. Mansaur has been my physician and has helped me maintain good health and always advises on what works best for me and has been on point all this time. Very professional and compassionate and trustworthy.

J
Review №7

Went to Springfield Care Station for a work mandatory DOT physical. Wait time was quick. Nurse practitioner Stanley was amazing. Very kind and professional. He made my experience very easy and enjoyable. I saw Dr. Colligan and he was awesome. So down to earth and easy to talk to. So much so I will come back to use him for personal care. The staff as a whole were very friendly and professional. I would recommend this group to anyone needing health care.

Ni
Review №8

Recently had the opportunity to experience the services at Care Station, and I have to say, it exceeded all my expectations. From the moment I walked in. I was impressed by the welcoming atmosphere and the professionalism of the staff.The facility itself is clean, modern, and well-organized. Its evident that they prioritize not only the comfort of their patients but also the efficiency of their operations. The waiting area is comfortable with plenty of seatingThe staff at Care Station truly stand out. Everyone from the receptionists to the healthcare providers was courteous, knowledgeable, and attentive. They took the time to listen to my concerns, answer all my questions, and make sure I was comfortable with every step of the process. Its clear that patient care is their top priority. The technology they use seems cutting-edge, which gives you confidence that youre receiving the best possible care.I also appreciated the follow-up communication. After my visit, I received a clear summary of my treatment and next steps, which was very rearing.

Il
Review №9

I always have a good experience at the Care Station when it comes to the . The medical assistant Meeka who saw me was very nice and explained everything I needed to know. She was great. I also love my primary doctor here as well. My only complaint is the wait time is always long, even with my scheduled appointments. I typically wait at least an hour to be seen which sucks and is very frustrating.

Jo
Review №10

I arrived around 5:40 on a Wednesday evening and I had to wait an hour and 40 minutes. I would have been very perturbed, but the lab work/EKG tech who saw me was very apologetic for my long wait and said that she felt awful that I had waited so long. She was also very nice and even made me laugh. Turns out someone called out sick that day, so they were short staffed. The technician said that the long wait isn’t typical.Matters don’t always go in the ideal way that we’d prefer, and it’s understood. What’s important, wonderful, and appreciated is great customer service nonetheless. She was very nice, and so was the staff that I checked in with. My visit went very well otherwise.Additionally, I found parking to be great, and I like that the location is on the corner of Rte 22 and a side street, which gives the option to avoid having to access it from Rte 22, which I love.I would definitely utilize their services again based on my 1st experience.

Jo
Review №11

My wife and I had to came in right before closing for an urgent medical need (and caused the team to delay going home) and the team could not have been more unselfish. The team lead by Dr. Ryan Colligan treated my wife, gave her attention, and did not rush us in any way. I am very appreciative of their services and would recommend!

Jo
Review №12

The Care Station team handled my situation great, and I couldn’t ask for anything more. Dr. Wassef ensured that I take the next steps carefully in order to get back to full function, and is persistent in seeing his patients get back to optimal health. I would recommend anyone to see the team over in Springfield in the event they need to gain insight on their medical issue before proceeding with next steps.

Na
Review №13

Dr. Mansour has been treating me since August. He has seen me in a state of panic and has helped me by providing the right care. He genuinely cares and actively listens to you. I feel very comfortable with him. I first started off as a walk-in and I am now an established patient. Thank you so much!!

An
Review №14

The staff was very friendly and helpful, from the front desk reception to the techs, it was a pleasant experience interacting with the supporting staff.Dr. Tellow was great - his approach to healthcare is a much better experience than what I have had in the past. Typically my physical would be a run of the mill checklist and some tests done by the nursing staff, then a short visit with the doctor. The doctor would usually ask if I have any concerns then be on their way.Dr. Tellow took the time to learn about my habits, lifestyle, and overall family history to develop a preventative care plan. On top of that, the blood panel taken is a full blood panel, which also included my hormone health - I had never gotten this done for a physical before, Ive always had to have it tested separately. A few days later he checked in with me to review all of my panel information line by line.Overall it was a good experience, the wait was a little long, but I dont mind waiting for excellent care.

Na
Review №15

Lourdes was very sweet and friendly when I came in for my annual check up. Everything went smoothly and I didn’t wait very long to be seen.

La
Review №16

Lourdes is an amazing nurse. Everything I see her she greets me with a smile and a hello. Today she took my blood and I didnt even feel the needle. She is a joy to be around. Please give her a rise!

De
Review №17

First time here and must say, pretty impressed, you can literally get everything done at one place, blood work, x-ray etc. I had to find a new Dr, so decided to give them a shot. The staff is very friendly, wait time wasnt crazy about 15 minutes unlike other places. Since they are a medical group they have all different types of specialists, very convenient.

De
Review №18

I came in there on Saturday not knowing how long this process was going to take first staff. I. The encounter was extremely niceThe second staff took me into the room. I wanted to just get up and leave. Her personality was verry on professional being in the same room with her felt like forever she stated the ultrasound machine is not working. And youre gonna have to come back. I do have two more tests after that finish. Im not going back ever!

Gr
Review №19

I was assisted by Stanley M. as the Medical Assistant at Care Station Springfield during my annual physical examination with Dr. Mansour. Stanley is a consummate professional who was able to walk me through the different components of my physical examination with ease and utmost care. He outlined the reasons for every tests I completed during the process and was able to provide substantive responses to my questions. I was impressed. I have been a patient at CareStation for over 5 years and this was my first encounter with a medical assistant who was extremely knowledgeable, deliberate, thorough, and empathetic throughout the annual physical examination. The process was seamless and comfortable. Of course, Dr. Mansour continues to provide exceptional service.

Sa
Review №20

I came in for my annual physical and had my blood drawn by Arlet. This was done painlessly to me, though seemed effortless by the technician. I didnt even wait as usual for my appointment!

Sa
Review №21

Everyone is really kind and helpful! I don’t know if it’s because I tend to go in the evening after work and it doesn’t matter if I’m on time or early, but I wait 20-30 minutes at least in the waiting room and then once I’m in one of the patient rooms and the nurse is done with height/weight/blood pressure I’m waiting for another 25-40 minutes, for an appointment that usually lasts less than 10 minutes. It can frustrating, but I go into the each appointment already expecting this so I’m getting used to it. But again, everyone there is great, very kind, and Dr. Mansaur is wonderful!!! I know folks who go earlier in the day who don’t experience the wait times, so I think time of day definitely matters.

An
Review №22

Great experience - medical assistant Stanley took my vitals and was very efficient. I needed to get blood drawn and he was very quick at finding my veins and the process didnt hurt. Thanks care station for taking great care of me.

Me
Review №23

I had scheduled an appointment for a treadmill stress test, and ultrasound here. The ladies at the front desk greeted me upon arrival and helped me sign in. The lady who performed my stress test was pleasant and explained how she would connect the leads to my chest & how the test would work. My next test was done by Nova. Nova and I am interesting conversation during and after my test. Then Nova led me down the very clean and empty hallway to Diana for my ultrasound.This was first time ever at the Springfield office. Overall a very pleasant visit & I was the only patient upon arrival, then after I used the kiosk another gentleman arrived.

Ga
Review №24

The place is impecable, the staff was very nice and friendly. Dr Mansour is very professional and listen to all my questions, Lourdes who did my physical is very kind and professional. Also Johanna who did my appointment was very helpful and kind. I recommend care station a 100% I’ll be coming back

Ch
Review №25

Mica it was so very pleasant to work with, and didnt make me feel self conscious about my weight or anything. She was very encouraging and even gave me. Two really big cups of water to drink today and just told me to keep trying

La
Review №26

Had a great visit with Mica for my physical and blood draw. She was professional and made the process comfortable. Highly recommend her for anyone needing efficient and attentive care!

Ju
Review №27

Had a nice visit a few days ago. The nurse was kind and patient. The doctor made me feel heard and valued. The only complaint I have is the wait time, but I assume they are probably unstaffed. The economy is hard on everybody right now. 4/5 would go again

La
Review №28

I have been to several doctors offices and experienced annual physicals. However, this office by far has performed several tests for my annual and it was amazing! The CMA staffer name Stanley Marc was truly amazing. He was professional, patient, and a great communicator. He made my appointment go smoothly, by engaging in conversation. My physician, Dr. Tellow is amazing as well! He explained everything that was completed with my testing. I told my mother and sister about my visit and how Dr. Tellow was attentive and caring. Great place!

AL
Review №29

Very disorganized and unpleasant staff, had too keep calling for 2 weeks to get simple blood work done and then they followed a month after my appointment to figure out what wasn’t done! Staff member also rolled her eyes at me when I inquired about if correct lab work drawn! Not a good experience

Ni
Review №30

Stopped in to have a physical done for school. The staff was helpful. The medical assistant Stanley was pleasant and professional. He had to draw blood and give vaccines and I didn’t feel a thing

Mi
Review №31

Im going there for years all of a sudden went downhill keep switching medical marijuana doctors no one knows whats going on cant get no help from anybody if I could give them a minus 10 I really miss Dr parman since Drparmen left the place went to the gutter do not recommend going to this Care Station dont waste your time if you do decide to go youll see what I mean for yourself

Br
Review №32

Visited the Care Station (Springfield location) for an annual physical and surgical clearance. From inception, the assistance I received from checking in, to medical exam, bloodwork, EKG etc. was top-notched! The Medical Assistant -Stanley was incredibly kind and gentle when performing the tests. Dr. Tellow was very thorough explaining the preliminary results, knowledgeable in answering my questions and his bedside manner was calming. I would highly recommend to my loved one and family to visit the Care Station for all their medical needs.

Ch
Review №33

Rosy, Stanley, and Nyeesha Garnett took care of myself and my wife on our most recent visit on September 11th. I can’t applaud them enough for their kind, friendly, and extremely professional service. From being gentle with the needles to being attentive to our needs, they were a great team.We have recently moved over half an hour away and with this kind of service we will continue to make the trip.

Mi
Review №34

I had a fantastic experience at Care Station. Lourdes was incredibly attentive and knowledgeable. Dr. Mansour carefully listened to me explain my symptoms and provided me with an excellent assessment of my condition. My blood draw was done by Carlos who did it so well that I barely realized it was started and finished. I highly recommend the Care Station team!

Mi
Review №35

Awful place. Make you wait 2 hours for the PA to come see you and tell you that you need a specialist who they don’t have on staff. When I called there was no mention of this and they had me come in to waste my time.Update: after getting a call from a billing coordinator/manager I was told they would speak to billing about not charging me for this absolute waste of my time. Now three weeks later I have been sent a $366 bill… They clearly don’t do anything right. Also how can someone be charged that much for a PA to come tell you they can’t help you.. makes no sense

Ki
Review №36

Lourdes is the best when drawing blood! She is super nice and I am hard to get blood from. She is the THIRD person to try to get blood from the same arm and actually got it! Thank goodness for great professionals!

Ce
Review №37

Had a great experience! The employees are always a great help. Always willing to help and smiling with great attitude. Thank you to Nazlyn, Lourdes, Dr.Mansour and their new manager Rosy. You guys are doing an amazing job.

Ri
Review №38

Had my annual physical today! Stanley was with me for most of my 2 hr visit. He was pleasant, encouraging and competent. Guided me thru all of the testing while answering all of my questions without missing a beat! Finally met with Dr Mansour who also answered all of my questions and left me feeling confident that my all of healthcare needs were being properly addressed. I would highly recommend them.

Ka
Review №39

Stanley is very knowledgeable in his field and has seen my husband and son as well. Especially great at taking bloodwork, even when tiny veins are involved! He is resourceful in using whatever means to make the patient feel comfortable…He is an asset for any health facility.

Na
Review №40

Dr Ali Mansour is one of the most skilled and compassionate doctors I have ever had the honor to meet. I am thrilled that my friend recommended him. I have found my primary care doctor.

Sh
Review №41

I had a wonderful experience at Care Station. The young lady with the red hair at the front desk is the best. Very professional and outgoing.

Ru
Review №42

My overall experience was excellent service I didnt expect such professional Care from a Care center but it exceeded my expectations by far. Professional staff in excellent care from the primary doctor in the podiatrist specialist thank you

Ma
Review №43

I was serviced professionally by all staff members. My waiting time was not long. I will return to the Care Station and would recommend to a friend or family member.

Fa
Review №44

Everyone is really kind and helpful! The only reason I didn’t give 5 stars is the wait times. I wait 15-20 minutes in the waiting room and then once I’m in one of the patient rooms and the nurse is done with routine testing I’m waiting for another 30-45 minutes. But again, everyone there is great!! I just wish they didn’t see so many people at once to minimize these wait times

Mi
Review №45

My appointment was at 11am. I was not been call to the room until 12pm. I spent another 10 minutes in the room before dr sighn came in the room to ONLY have approx 10 minutes with doctor. This is unacceptable, if his staff knew that he was late with his appointment a courtesy call would have been appreciated

Mo
Review №46

I would like to applaud and shout out, Ms. Islande Leger for her outstanding service at my appointment at the Springfield office. She was very pleasant and friendly!

Rd
Review №47

Nyeesha Garnett was a great provider. Lourdes is the best medical assistant i’ve ever had. So kind and caring, even gave me a snack while i was waiting for the Dr. 10/10 experience. Love this place. Feels like home

Vi
Review №48

I have been to the Care Station many times over the years and I personally have had great experiences in the Springfield location. Today, I really have to commend them. The power went down in the whole township and they still did the best they could do with the patients. Many chose to come back another time, but those that were seen, including myself, were still taken in a speedy and professional fashion. Kudos to the whole team!

Ma
Review №49

I always have a good experience going to Care Station in Springfield. It became my primary Doctor’s office. They listen to your needs attentively and have so many resources there. So far I am very satisfied!

So
Review №50

I was at the facility last night to have a stress test, circulation test a various ultrasounds. Both the stress and circulation tests were up to the level I have come to expect from care station after being a patient for over a decade. However, the experience with the ultrasound technician (I believe her name was Tenisha?) was absolutely horrible. The tech did not make eye contact with me AT ALL. She barked orders such as lift your arms, turn left, hold a deep breath in an almost angry manner. She had absolutely ZERO bedside manner and needs training in that regard. I felt as a nameless non-human slab of meat in her table. She used WAY too much gel which left me completely doused in it when she handed me (again no words, no eye contact) a hand towel to whip myself down. I asked for a second towel which she ignored until I asked a second time and had one thrust at me again with no words or eye contact!! She mumbled stuff about the dr getting results, yada yada as she looked at her paperwork and not her patient. Definitely NOT a fit with the rest of the courteous service provided by your other technicians.

Gw
Review №51

I waited an hour to be seen . The staff talk and joke with each other more than getting the patient in. When I was called in the staff was nice once you got inside the examining room the nurse practitioner was really sweet and knowledgable. I just didnt like that long wait .

Ta
Review №52

Dr. Ali Mansour and his staff are so professional! They are super helpful and knowledgeable. All of my experiences have been positive. John in patient care ( customer service) is awesome!!! He’s always so pleasant. I give the entire staff a 10/10!!

Ru
Review №53

Lourdes was the MA for me. Very professional with good bedside manners.Dr. Colligan was my physician. Good listener and gave good instructions.⭐️⭐️⭐️⭐️⭐️

Pe
Review №54

Needed to take mom to care station in Sprinfield and what amazing service by Aime and Sabrina in discharge. Very helpful especially Sabrina because my moms English isnt too good, and them being bilingual helped tremendously. Highly recommend if anyone has to go there.

Al
Review №55

Dr. Colligan was excellent- he took the time, listened to me, and made sure I was on board with the care plan. Would absolutely and gladly go back to him.

Mi
Review №56

The manager made this place better than the other care stations. I will only come here for my medical needs. My mom has been a patient and she had a great experience here with their friendly staff and experienced Doctors. I highly recommend anyone here for their urgent and primary needs!

Ke
Review №57

MA Stanley provided OUTSTANDING, INFORMATIVE service and information.I definitely appreciated his personality, humor, and knowledge of his craft, along the way!Way to go, Stanley---keep up the GREAT work 💪

Ch
Review №58

The Care Station staff are very professional and informative. The atmosphere is very friendly. I was very pleased with the care I received from the staff. Thank you to the technician, Kary, for your kindness.

Yo
Review №59

I had a great experience at the Springfield office today, the front desk was great malisa, nazly, and anne. The girls in the back where great as well abby was wonderful!!! I love coming here. I feel liked iam in my house thanks

D
Review №60

Ive been visiting the Springfield center for a long time and receive excellent service, also the staff is very courteous. I love that most tests are done in-house and my health is steadily improving.

Ma
Review №61

As a primary care I find Care Station to be horrible. Had appointment at 9:30 to go over the results for a physical. While waiting several patients with appointments were waiting over an hour, and stating this is a common occurrence. Looking at the other one star reviews this problem seems to be a systemic issue. I had already waited an hour and a half and could not wait any longer. Calling this the Care Station is false advertising as it is more aptly named Dont Care Station because they let me walk out of there without bothering to tell me I have Diabetes. Do yourself a favor and find a better medical service provider.

Ti
Review №62

Care Station has provided excellent healthcare for me .. starting around 4 years ago;… always the best!

Sh
Review №63

Lourdes was awesome. Very attentive and knowledgeable. She gave me 2 vaccines and blood work and I didn’t feel a thing!

Ha
Review №64

Netting Caroline, Max and Carry was great. But Stanley was absolutely wonderful. He is one of the most thorough MA’s I’ve ever met.

is
Review №65

The ladies crystal , Ashley, Karey and Bridgette were great with and tried their best to help as much as possible. They were great with the needle. Stanley also helped and was great.

Na
Review №66

Stanley , Ashley and Kari were a pleasure to meet today. They were absolutely informative, comforting and showed outstanding patient care today. Great work and great team.

Te
Review №67

Wonderful doctors I see Dr Mansour and he is absolutely the best. Everyone in the office is so pleasant so professional. The check in is super easy and quick.

ja
Review №68

My visit was great I felt like I was in good hands the whole time and I want to give an extra thanks to Stanley. He was very knowledgeable and was able to give me a certain type of comfort during my process give that guy a raise

Da
Review №69

From the moment I entered to the moment I left, the entire staff made my experience a great one. Especially Arlet (nurse) and Caroline (doctor); they took their time getting to know my reason for visiting, treated me with such good care and are very professional at what they do. That said, just as any medical staff treats you with kindness and professionalism, please treat them with respect and patience. Thank you Arlet, Caroline, and the entire staff here!

Ne
Review №70

Mica She is excellent at drawing blood, Max and he are the best, I am glad she works here and that she treated me

Da
Review №71

I visited the Care Station in Springfield for the first time. When I walked in I was greeted with a couple of very nice & professional staff. The waiting room was nice & clean. I was called in examining room a few minutes before my appt time which was awesome because that doesn’t happen often at many doctor offices.The nurse Sinova that took me in the back and took my information & vitals was so nice and professional and was very comfortable to talk to.Dr. Byalik was amazing she took her time to talk to me before she examined me and I felt comfortable to speak with her as well. She prescribed what I needed for my reason for the visit.After visit I made the choice to have her as my new GYN Doctor!Great job Care Station!

Ga
Review №72

I was a walk in patient the wait was really not that long. It seemed long because of my pain. The staff was friendly, the doctor was concerned. I believe he took the best course of action for my situation.

Pe
Review №73

I’ve been a patient at Springfield for over 10 years Dr Masur is the best and your technicians are great Love all the services you provide

Be
Review №74

This is the worst place I’ve ever been, and I will never use their services again.I went there for an ultrasound appointment. While the appointment scheduling process was quick and smooth, everything afterward was a nightmare.I made the co-pay on site, yet they sent me another bill for the co-pay afterward.I was told the results/doc reading would be available after 3-5 business days, but that never happened. After five days, I called and had to wait on hold for more than an hour each time to get someone. The answers were inconsistent every time. One day, I was told they had sent the results to my PCP, but my PCP informed me they never received them. The next day, another representative told me there was a mistake, and the results were not ready. Finally, after 10 days and numerous phone calls (each lasting over an hour, with one nearly 1.5 hours), and threatening a bad review, I received my results via email. I was told they would send a copy to my PCP. Again, they failed to do so.This place should not be considered urgent care because nothing there is dealt with urgently!

Ev
Review №75

Dr. Julio Diaz is a phenomenal primary care physician. Great bedside manner, he listens and he follows up! I highly recommend. 👏

To
Review №76

What a caring doctor. He instructed I take my mom to the hospital after the visit and even called a day later to see how she was doing. How beautiful is that.

He
Review №77

I visit Care station today and i was extremely happy with my visit. I was greeted by Latifah in front who was extremely friendly. Lourdes was my nurse and she made me feel really comfortable and Garnett my doctor was really nice and took her time to answer all my concerns.Max xray was also helpful. Thank You ! You guys are amazing

Ya
Review №78

Dr. Nyeesha Garnett is very attentive and pleasant to work with. She made me feel very comfortable and offered me excellent support and guidance.

Ro
Review №79

Lourdes is perfect!!! I recently had a visit to see my doctor and she made me feel as ease!

El
Review №80

Best annual physical I have ever experienced. They were very thorough and attentive to my needs.

Ty
Review №81

Mica was great. Test went smoothly and quickly. She was pleasant and answered my questions.

Ri
Review №82

Stanley was really attentive to my grandmothers concerns. We didn’t need to wait a long time and office was really clean. Thank you care staton. Great experience!

Ob
Review №83

Had a great experience today Wencesla in the front was really friendly.Anais the ultrasound tech was amazing and Lourdes really was courteous. Office is really clean and Manager is great.

La
Review №84

UPDATE 06/25/24: NOW THEY BILL YOU FOR THE FUTURE. I called again 2 weeks ago and left a voicemail, no one bothers to return my call. Got another bill from them year 2030 lol what a joke….THEY DOUBLE BILL YOU... I had an outstanding balance last year which i PAID IN FULL. I started going to a different location as this one is always packed, even with an appointment you have to wait hours to be seen. At the other location, i was informed i had a balance. I showed the receptionist my receipt of the online payment i made LAST YEAR... She said thats weird because thats the full payment i made as its still showing unpaid.I forwarded her the receipt and she said she would send it to billing to get it resolved..... few weeks later, i get a letter in the mail that my past due bill is going to collections if i dont pay...I called their billing and I spoke to a rude lady....I explained that I paid already and the whole story was told to her above AND also told her its nice Care Station wants to double bill for services unfortunately, i wont pay twice. She rushed me off the phone and said she will look into it and call me back in 5 minutes which she never did.....Yesterday, i received another letter in the mail from them for ANOTHER BALANCE DUE FROM JANUARY 2023...... BTW i had no other outstanding balance end of last year when i made the payment for my past due balance. It appears that they go back to a random past visit of any given time trying to get paid again for sometime that has already been paid. Go elsewhere where they dont double bill....

Jo
Review №85

Lourdes and Carolina were both great in my visit. Lourdes gave me an injection and when super smoothly. Great job!!

Ta
Review №86

After scheduling my appointment six weeks in advance, I arrived promptly at the doctors office only to be kept waiting in the reception area for an hour. When I was finally called in, I was informed that the doctor I had specifically scheduled with was not available. This lack of communication and disregard for my time was disappointing and inconveniencing. The disorganization of scheduling and honoring appointments left much to be desired. Hopefully, they can improve their scheduling system to ensure a smoother experience for patients in the future.

Ju
Review №87

Stanley and Dr. Tellow were highly profesional. They were knowledgeable and patient with me. I hope to have them as a team every time I come to care station

el
Review №88

Very professional my appointment was successful even I didn’t see my regular doctor I was scheduled for. Thanks for the hard work.

ch
Review №89

The Care was great. I went in, the took my information. They had me sit for a few minutes, not long. They they rushed me in to xray. I waited for the Diagnosis and was taken care of in a timely manner. It was really a good experience. I recommend The care station in Springflied, on route 22. They took good care of me.

La
Review №90

Mica and Lourdes were very professional and knowledgeable. Tony veins but they got the job done. Thank you.

Ad
Review №91

I do not recommend their services.First on two different occasions I had to wait close to an hour to see a doctor.After waiting an hour to see a doctor I was prescribed a medication. I picked up the medication and read that it could interact with another medication that I take. I called to talk to a doctor on Saturday evening and was promised a call back on Sunday morning. Today is Friday, I am still waiting for that call back. I have called twice today I still could not talk to a doctor.Terrible service.

Ma
Review №92

I arrived about 15 minutes early for my 3:15pm appointment and was told to sign in, and they were quick to take my co-pay. After waiting over an hour in the waiting room, I was finally taken to the exam room where I waited an additional 35-40 minutes. I briefly left the exam room to find out what was taking so long and was told the doctor had just finished seeing the 2pm appointment. WHAT!!! It was now after 5pm and I couldnt wait anymore due to another appointment. What a waste of my time; I should have gone to the hospital!!! I will never, ever visit this care station again. Take my advice and stay away from this place. Please note, the only reason I gave them a star is because I couldnt post my review if I didnt.

Da
Review №93

Lourdes was fantastic and very thorough. She took care of everything and answered whatever questions I had.

Be
Review №94

Stanley Marc is exceptionally attentive to his patients. I am very impressed with every aspect of his caring abilities.

Na
Review №95

I have been going to Care Station for over 10 years, and have not had as many issues with billing I have. I continue to get billed; and have receipts from my copays being made. This is starting to get very frustrating

Ed
Review №96

My Doctor on this place is very thorough. Listen to you and answer your questions in a layman’s term

Ki
Review №97

I’ve been going to care station for years and it never improves so finally switching. I always wait over an hour to see a doctor and it’s a different doctor every time. However what is the same is that they aren’t listening to me as an individual. I feel like a number there. I will say that the nursing staff is THE BEST and I wish they were working inside a functioning place.

wi
Review №98

Hello. I have been a patient at Springfield NJ Care Station for 6 years.The team there are Excellent and Professional.Service is fast and pleasant.Shout out to Technician Arlet for her kindness and untouchable skills.

Kr
Review №99

I have care station as my pcp and today was a really good day. Normally I am waiting for an hour before I am called in to get vitals and blood work completed. Today my wait time was about five minutes and I had Arlet, a nurse who was pleasant and polite and very professional who waited on me.

Ru
Review №100

I love this location. I did my ABI and I have my baby with me. Lourdes R is so friendly and very helpful. I wish every location have people like her. ❤️

Je
Review №101

I have been coming to the carestation for over 25yrs and no issues untl 8/24/24; Appointment with Dr Mansour went well and to find out all of my prescriptions were not sent to pharmacy... I have made several calls to carestation from 8/25 to 9/2/24 and still no response from Dr and pharmacy have not gotten a repsponse as well! Thank goodness this was not life or death or a medication that I needed daily for the rest of my life because with the LACK of Urgency, I may have been in the ER! Sad and scary situation

Li
Review №102

Staff were extremely helpful, pleasant and kind. Doctors rude, short, showed no compassion and judgemental. One of the doctors aruged with me about the pronunciation of MY last name. I will never return here. I rather drive to the Linden office. Also, if youre a certain complexion, do not waste your time.

CA
Review №103

My visits at care station has always been excellent , not a long wait and staff always been helpfulThank you to Rosy andLawrence for helping me.

Mo
Review №104

I’ve been coming here for years & they always treated me really well.BUT for the FIRST time I get a call saying I owe $50 for not showing up to an appointment. This is why I never answer their calls!$50 for not showing up is ABSURD! Nothing was spent for me to owe ANY money! This is the ONLY doctors office that calls my phone numerous times trying to collect money from me when I am FULLY INSURED!

St
Review №105

Courteous and timely. Preferred my second practitioner over the 1st. Not sure I got the correct diagnosis from the 1st practitionerMajor area of improve would be to call the patient with lab results. It was made clear I needed to know asap. That ball was completely dropped.

J
Review №106

Was battling a case of Covid in march 2021 (as many people). As everyone knows the unfortunate severity of Covid. A nurse did not provide adequate care and asked me to hold my cough (while waiting on doc/PA). I was shocked. I am fighting Covid. I should have reviewed this sooner. This always stuck with me.

Ka
Review №107

The Care Station Medical Group is always my first choice for Urgent Care. During the pandemic they staff was more than 100% responsive to the fears of their patients.Recently I had two urgent care visits, one for COVID and I wanted a prescription for paxlvoid. The nurse informed me she would take a swab to do a PCR to confirm my home test. I had the results the next morning. The doctor prescribed the paxlvoid and an antibiotic. Advised me on the current guidelines. Follow up was a breeze. I was negative at that visit and again the PA reviewed the current guidelines to determine if I needed to continue to wear a mask.The second incident was due to a shoulder injury. I arrived at 8 am on a Saturday morning and was in the exam room by 8:10. The provider was PA Caroline Gerges (spelling) and provide was top notched care. She reviewed my prior visits. She evaluated my range of motion. I was unable to have an x-ray that day because the technician was on-site when I arrived. HOWEVER due to my inability to move my should and my discomfort PA Gerges gave me a cortisone injection and a steroid prescription. She told me to keep moving my shoulder. She inquired if I was up to date on my annual exams—the answer was no (I’m so busy). She offered the Care Station Medical Group and herself as my provider. I was impressed and more than satisfied with the care she provided. The Care Station Medical Group is part of the RWJBarnabas Health system. My current doctors are part of the health system so I changed my PCP to the Medical Group. It’s closer to home and has Saturday appointments. Sorry for the long review but as you can read I am more that 5 star satisfied with the care at the Springfield. NJ Care Station Medical Group.

Am
Review №108

I had a great time with Arlet being so hands on and the rest of the staff being super punctual. Dr. Green was a great overall advocate for my well being! I couldn’t ask for a better team

La
Review №109

Well, this review is solely for the doctor and the nice technician (I dont recall her name,im sorry, beautiful young lady from Cuba).Dr Mansour was so nice, made me feel comfortable, not like previous doctors ive seen in another location... The waiting time is a bit large, so be ready to wait for at least an hour even with an appointment.. The facility is clean and organized.. The rest of the staf that i crossed word with, werent very pleasant, but it was a bit late in the afternoon...At the end of the day, we have to choose our battles and its definitely worth to see Dr Mansour, as he is honestly the most pleasant doctor ive seen in quite some time, QUITE SOME TIME!....

pa
Review №110

Starting from registration to discharge ( Wencesla, Lourdes, Bridget, Ashley, Dr Mansour, Jennifer) , I had a nice experience. Everybody’s nice & on top of what they’re doing.

De
Review №111

I would like to share with Care Station of Springfield that Stanley was very professional. He assisted in a very nice manner. Good Job Stanley!!!!!

Iv
Review №112

Doctor John Green is a very professional and highly effective in his duty as a doctor. Thank you so much doctor Green for the medical assistance to me as a patient.

Ro
Review №113

Would like to thank all the staff at Springfield care station for making my medical visits, smooth and pleasant specially front desk staff..the best and Rosy the manager 100% Satisfied with services..

wh
Review №114

Dr is great-call Center not so much return calls do not happen because the providers don’t receive the inquiries and the offshore team. Keep you on hold for more than 45 minutes for a quick follow up appointment. Also, if you’re waiting for results, please don’t bank on calling the call center because they will not provide the information to the providers. I was forced to drive there on a Sunday to ask for my results

we
Review №115

The health care professionals at the Care Station Medical Group in Springfield, have always treated me with great care and concern. My primary Doc there is Doctor Mansour (the best) ! And today Im recognizing Arlet, the young woman who put me at ease when she took my blood samples. Very professional, thanks.

Ca
Review №116

4 hr wait for a simple cough or text. They do not have enough providers working for this time of the season. Can you imagine being in a doctors office for four hours? That’s really it was four hours and they take walk-in and still don’t have enough providers. City MD has a better flow and they are staffed up… wish I went there. Still in the room here waiting!! Also, if you noticed there’s a woman who responds to Every negative review with the same responses, which is the aim for a high-quality of care. Part of quality of care is the patient experience as per Medicare. Please don’t respond with an auto response. Computer system asking to call with anymore questions that’s pretty ridiculous.

Dm
Review №117

Waiting more than 2 hours in some weird room. Front desk works very bad, doing double and triple appointment at the same time!!!!

Na
Review №118

I am receiving wonderful care at the Springfield location. Dr. Ali Mansour is a wonderful physician who takes the time to talk to me and addresses my questions and concerns with genuine care. I highly recommend this location from the amazing and friendly check in staff to the physicians I meet with.

Ma
Review №119

Walk-in visit today and was able to see the dr immediately. The staff was professional, caring and understanding. Special thanks to RN Lourdes!

Lo
Review №120

The Drs and Staff are such high quality. By far, the best urgent care center I have been to!

Ra
Review №121

Lourdes was very nice and helpful made sure to keep me updated and was quick on getting me setup properly felt very welcoming

An
Review №122

My experience was really excellent.Jennesy was really friendly.Max was amazing and my doctor Caroline is really knowledgable and answered all my questions.

bl
Review №123

As a first time patient (referred by my wife) I had an excellent experience with the doctor, staff (including a young man named Stanley). No long wait time, all questions answered and prompt follow up.I am happy to say that I have found my new PCP.

An
Review №124

Worst place I have ever been for urgent care, Staff not helpful. Waited over 4 hours, not clear how their triage is done. Will not come back and will not recommend to any one.

Ph
Review №125

The staff, PAs and physicians are dedicated to providing excellent care and customer service. If you are in need of immediate service you can walk-in, no appointment needed and receive the care and attention you need. Great place to have medical care.

Sh
Review №126

Needed medical clearance for an eye procedure there was a deadline. CS decided to give my husband a physical. He needed an ekg but they took blood, gave him a hearing and eye test which was not required. We spent 2hours there but the doctor wouldn’t sign off until the labs came back. Paperwork was due today. I called this morning and was told that the labs didn’t come back but they would expedite it and call me back. I called again waiting another 20 min and the fillipino woman told me she was in the office but I knew she wasn’t and I asked for a supervisor after a few more minutes she told me there was no answer. I was so disgusted that I drove to CS. I got the manager and after 30 min handed me the signed paperwork. What a fiasco! I am sure that the insurance co will be paying for unnecessary testing. The office staff was nice but I was still annoyed

Ch
Review №127

Dr. Gergen was great and Lourdes was great and making sure I was calm before and after my blood work.

Ka
Review №128

I have been using Care Station Medical Group facilities for almost a decade. They have medical personnels that are relatable and caring. They always keep up with patients schedules and supporting with friendly reminders and notifications.The waiting time is short, even walk-ins experience reasonable waiting periods.I feel confortable with their services and have no reservation recommending the facility to friends and family.

Je
Review №129

This was going to be a bad review but Dr. Singh saved that lol. I was misdiagnosed doesn’t matter by who. So I’m most upset as I knew I shouldn’t have been putting so much stress on my foot so now my recovery time will be longer than it could’ve been. Dr. Singh was really dope(great). For a care station he showed a lot of care and empathy and most doctors in these stations don’t really ooze that in my opinion. So shoutout to Dr. Singh

Ma
Review №130

Lourdes: Shes so friendly and polite in her profession. I was comfortable having my ABI done by her. Thanks for your time and patience with me.

Do
Review №131

Very great job at the care station SpringfieldThank you Lourdes !

An
Review №132

Crystal was excellent today. She was shadowing Lourdes and the visit went really great and smooth.

Fr
Review №133

Very professional and caring staff. Made me feel comfortable. Thank you to Lourdes for explaining everything that was being done. Great service.

Ch
Review №134

The Linden Station offered thorough physical screening. In addition, the waiting time is significantly reduced at this Station.

ja
Review №135

I arrived at 1:15 for a 1:30 appointment for pre-op testing EKG, blood, urine. I was told @ 2:55 “they are coming to get you” and at 3:45 they came The technician or CNA was extremely nice and very apologetic. She was finished with the exams within 15 minutes and then I waited until 4:30 for the Doctor. I got into my car @ 4:50 This is outrageous and I will NEVER go there again. 3 hours and 35 minutes for pre-op tests for elective surgery on March 1st! I sent a text to my surgeon to not recommend this location. Someone could have or should have asked if I could come back when the weren’t understaffed and over booked

Fa
Review №136

I absolutely love this place! They have everything to keep you healthy!! This practice handles the business spot on and if not there they can recommend you to any one of there other amazing offices. This is the best experience I’ve had as far as “scary” doctors out there. My doctor bought me up to speed on all test, questions, doubts and fears of any kind!

Vf
Review №137

Stanley was a great Ma today and assisted me with some life guidance too help me through out my way.

Ja
Review №138

The Care Station Is Amazing Tremendous Talents For the Past 30 Years Still On Top Thank You - Rene Hernandez Family

St
Review №139

Stanley was a great help during my father’s annual physical today, everything went smoothly.

Yv
Review №140

Exelente service by Dr Garnnet and ma Michelle ,xray max ,ma. Lawrence ,quick visit. Not a long wait time

Ma
Review №141

I had to make an appointment for a condition that I have been dealing with for many years in order to get medication, after my visit they still didn’t give me what I needed! But made sure I’d make another appointment!

Je
Review №142

I had the best experience with Care Station they are very helpful with all your medical needs. Specially Lourdes and Dr Mansour. Thanks you!

Ma
Review №143

Lourdes excellent service professional recommend to others.just i wait 5 minutes for her call by nurse .

Rh
Review №144

They are the go to place when you are sick, in pain, need help. they are friendly and I am taken care of quickly. If I wake up sick and call my PCP I get an appointment two weeks from when I call!

Br
Review №145

I had an great experience with Dr. Nemra and Dr. Green they were very attentive and the staff was extremely helpful! Thank you all

Na
Review №146

Even though I didn’t have an appointment I was seen within 20 minutes of arriving and my nurse Lourdes was the best!

st
Review №147

Kary was an amazing help and she was greatly appreciated during my visit, this location has done well to hire someone like her!!!!!!

On
Review №148

Stanley was amazing he is very hospitable and caring. Carestation is lucky to have him.

Ch
Review №149

Absolutely a fantastic experience. I made an appointment to see a specialist. The doctor was very thorough and extremely patient.Will I go again? Yes, without hesitation.5/2024

Mo
Review №150

Best place Ive ever been to get medical assistance. Recommend to anyone also that cardiology department is phenomenal

Sh
Review №151

I didn’t like the fact that I waited for an hour to see the doctor knowing that I have a schedule appointment.

Le
Review №152

Lourdes was very professional, sweet kind and curious. Under the work of Dr. Garnett.

Ga
Review №153

Stanley is a great medical assistant. He’s very professional and does the job well/

ad
Review №154

Great practice! Dr Ali is an intelligent practitioner, well informed and friendly.

An
Review №155

Rocio is simply the best worker I have ever came across. She is professional diligent and efficient

St
Review №156

Lourdes was amazing!! Very professional and knowledgeable! Took her time and seems passionate about her work !

Ky
Review №157

Very professional treatment and courtesy. Lourdes took great care of me.

Ly
Review №158

When I first came here 2020, it was excellent care, and did not have to wait long to be seen. Now its the opposite, even with an appointment. And the place has a strong bad smell like a nursing home. It makes you feel like the odor will get on you. And now while Im there, my throat starts itching, and I have to go straight home to gargle. I believe the place has poor circulation, and feel as though I may catch something while Im there sitting in that environment for a long waiting period. 😷😡

Ra
Review №159

The manager is so nice! She always have a positive attitude and she is always willing to help. She always put patients first.

Ru
Review №160

Lourdes was awesome she gave me an injection and I did not feel a thing . Thank you so much

Gr
Review №161

All the medical staff is excellent the only issue I had was waiting almost an hour and I had appointment.

Da
Review №162

2 hours in a waiting room when you arrive 5 minutes after they open. Self-check-in is a joke. Takes a lot longer to check in. You add info that was already on record and that you may not remember like your PCPs info. How is this HIPPA protected when people are standing behind you and can see your medical info and your financial and personal info?? I felt very uncomfortable. Also, when sick, I dont want to of feel like reading and tapping letters to sign in. The person who took vitals has no personality or seems like she hates her job. Another 45 mins in exam room waiting on a PA to come in. I fell asleep. The PA was nice and friendly but when she walks in and says, you dont look good or walked out and says loudly to the person to give the shots.. Shoot him up! You can hear through the walls so medical talk etc... is not private. The PA stands on the sides of her feet and fidgets w hands and is slow and forgetful when using the laptop. She realized she forgot to send in the RXs. Again, she was nice but I did not feel very comfortable or assured she knew enough maybe because she is inexperienced and I know she is learning. While waiting in the room, you can hear many people talking and laughing at the Nurses station. It should not take 3 hours, start to finish, when you arrive right after the doors open. By far, the longest wait at any urgent care I have ever been to or have been told about.In the past I have had a dr screw up my meds. Another Dr.?? putting in false info in my chart saying we discussed things when we did not, or having selective hearing and putting in wrong info. There are many things that need to be upgraded at this facility.

Ha
Review №163

The doctors are great but everything you have to go through to get to them is horrendous. Making an appointment over the phone is horrible. The operators have heavy accents and you can barely understand them. You have to repeat yourself a number of times because either they don’t understand or listen to see where to help. It’s disrespect to be told, “the supervisor is, only, going to tell you the same thing I’m saying” when you request to speak to a supervisor. The staff at the front desk in Linden are disrespectful with the pointing when asked a question and slick talk followed by rolling of the eyes when you request them to do their job they signed up to do. The staff needs to understand that people go to the doctor for HELP; not to be treated disrespectfully. Patients are someone’s parent or grandparent and may even be like me with giving them back what they’re giving 10times as much and much louder.You, also, have to watch the copays because they will try to be slick and make you pay twice for one visit then blame the system. Pay with a card but never cash so you can prove your payment. The three stars are for the doctors! Dr. A. Mansour and Dr. M. Singh. The P.A.s are good, too.

Ja
Review №164

Excellent experience meeting Dr Mansuer for the first time.He addressed all of my questions.

Do
Review №165

I visited Dr Baylik at the Springfield location for the first, and only, time in March. She is a preferred caregiver in my network, yet I was rudely told by the front desk they would not be taking my insurance and that I needed to pay out of pocket. This decision was handed down by the office manager, Phyllis, who refused to come speak to me about the matter. I finally saw the Dr after 2 hours because I needed care and could not afford to find another dr. Dr Byalik was lovely and asked that I make a follow up appointment in 6 months which the front desk refused to make.I am now working with my insurance to get reimbursed for the visit and have been told Care Station did put in for payment even though they made me pay out of pocket. I’ve filed a complaint with my insurance company around this so urge others , if you are told to pay out of pocket and you can afford to wait, don’t pay and just leave.

Je
Review №166

Absolutely horrible. Had a scheduled appointment, still had to wait 1.5 hours in the waiting room, brought to a room to wait another 45 minutes, and counting - not even seen yet. No communication, I had to ask various times how much longer, no one ever said there was going to be a wait, which could have swayed the decision to go or stay, patients taken before us who came well after us. My grandmother is elderly and can’t sit for long periods, that’s why we booked an appointment in the first place. Now to get up and Leave and start the wait all over again somewhere else doesn’t make sense. Never coming back. For this, should have just gone to the ER, which is what we were trying to avoid with long wait times

Is
Review №167

Was checked in at 5pm, and left there at 8pm. Over 2 of those hours were spent in the waiting room. Then 1/2 hr was in the medical room, just to be told that the xray tech and sports medicine were not there and left at 5pm. At which when I checked in, was never told the xray tech had left, and my daughter had a foot that needed to be looked at.They have gone down hill so bad.. Needless to say they lost a whole family of patients.

Mi
Review №168

Very professional personnel, stress test was done in an eficient and professional way.Thanks to Anais, Vyshq and Rocio

Ma
Review №169

Is a pleasure to have nice people in the facility that provide your needs.Dr Wase cares their patients.I am in the program to loose weight because my diabetics and so far I lost 10 pounds in 12 wks.

Ho
Review №170

The Customer service has went down and I’ve been going there for about 20 years. And the doctors they have in there now they just seem overwork and try to get you out as fast as possible and don’t take the time to find out what’s wrong with you. I went in there because my stomach was hurting me, but the doctor really seem like she didn’t care and I never saw her before I guess because they switched Doctor so much. And the one doctor that they did have. Doctor manrit kaur was awesome She actually took the time to figure out what was wrong with me. But she left and of course they won’t tell you where she went so now I’m stuck with the doctors who is just trying to get out as fast possible-_-

An
Review №171

Lourdes was a great person helping me! Super sweet, gentle and understanding

Aa
Review №172

Lourdes was very helpful and explained everything to me during my appointment.

Ju
Review №173

Great service today with Lourdes R! Very friendly and thorough with explaining everything.

Mi
Review №174

If I could rate this place 0 stars I would. For the last month I have been trying to be contacted to reschedule my appointment nj mmp. Originally it was on 4/20 and I tried for 2 weeks prior to change it and nobody ever called me back or helped me. I was 5 min away to find out the doctor wasn’t even in that day like why didn’t someone tell me that prior. Fast forward I was told my apt is on the 11th I find out last Monday 4/29 it’s actually on the 4th of may. So I called and asked for a manager it has now been almost 5 days and no call and I get told today they will call back. This place has officially lost me and maybe should look into their piss poor customer service and maybe train their managers and staff on better communication skills. I will never come back here again. To say I drive an hour for this place. Tomorrow will be my last appointment here.

Lo
Review №175

Amazing experience! Great doctors and friendly staff!

Ch
Review №176

I was visit the office of Care Station today at 9:30 in the morning right and the whole staff there was wonderful, especially nurse Abby, which she was very wonderful with everybody and I know that nurse from long long time and she never change her attitude with everybody in the office so thank you very much for Care Station and special thank you nurse Abby

Da
Review №177

Lourdes, the medical assistant @ care station in Springfield, NJ was great and very attentive to my needs. She made the ABI test easy.

Na
Review №178

I see a lot of poor reviews here, but honestly, I come here to see Dr. Byalik and Dr. Singh and couldnt ask for better doctors. They are both thorough as well as caring and professional. They are my doctors of choice, and I choose to keep returning. I do not come for urgent care, I come for appointments, follow-ups, and treatment. I am very happy with my two doctors. I am very grateful /thankful to have them treating me and as my doctors.♡

Er
Review №179

Lourdes and Dr.Tellow went beyond to help me today.I feel a lot better and hopeful from my visit

Je
Review №180

I arrived around 8:20 am and didn’t leave until 10:30. I get it a lot of sick people. They open at 8 but the doctor doesn’t arrive until 9. My complaint is that Dr. Green told me he would prescribe 4 medications. Before I left I confirmed all 4 medications with him. I waited all morning. Sent a message with the help line. Waited a few more hours and called the help line again. They sent another urgent message. My pharmacy only received 1/4 prescriptions. So I drove back to get an actual script. Apparently the doctor didn’t write the other medications in his notes so he didn’t send it. No other doctor could send it for him. There was nothing they could do for me. Insurance will only pay 1 doctor. If they are a group why can’t they work as one? The doctor specified that Tomorrow would be too late to start Tamiflu, so that is pointless now. Now I have to hope that he embers that he said he would give me the antibiotic. Highly disappointed and horribly sick.

lo
Review №181

Everything went perfect from check in to friendly staff.. on ..time ..very proffesional i highly recomend. Thanks

so
Review №182

I like this place. They are friendly, very professional. The waiting time is reasonable. I always chose this place to be my primary station. The staff is very friendly.This office in springfield I love going there. The staff is very friendly.

wh
Review №183

Worth the wait because you are not rushed once you get to see the doctor

Em
Review №184

Care station medical group is a great place for your medical treatment I have been going there for my treatment for the past 10 years and I confirm it is a for everyone

Ni
Review №185

If you’re looking to wait, this is the place for you. I needed a primary care doctor and booked an appointment two months ago for this establishment.Walk-ins were an average 2-4 hour wait on every visit I came in within the past couple of months. What’d I do? Schedule an appointment for a specific doctor that was 2 months in advance for Dr. Monsoor. Great right? Answered every call, every text, even did the pre check in via text.. guess what? Wait.You sit down before having to be seen, do all the typical paperwork/payments. They don’t have a card machine it seems like, and has to be entered manually.. excellent, another wait.You’re in a room filled with people who are sick, even if you’re not. Nothing is enforced and it becomes a Petri dish of viruses & bacteria.People are just pouring in, without notice that there’s an absurdly long wait time. Only until you’re trapped and have no choice but to… wait.I’ve been going there since 2016, the immediate staff at the front desk as of 2/2024 HAS to do better, structurally speaking there’s a VERY obvious administrative problem.I cannot believe that my TWO-month book in advance appointment had such a long wait for a physical.Unfortunately I will not coming back here again.

Sc
Review №186

I had a great experience while at the Urgent Care. However, the follow up has been terrible! I went to Care Station on a Saturday Morning. The intake specialist was very pleasant and the process was seamless. The brought me to the examine room shortly there after. I saw Doc Rhino (nickname) and he was fantastic. I then was tested for Covid and Strep and was told results would be available in 24 hours. I then signed up for the client portal and have been checking to see if my results have been posted. We are on day 4 and still no results! I called the patient care number and was told my test results are in the system but they cant give them to me over the phone. I asked them to update the client portal and it currently still shows No Test Results. I called a second time requesting the update again. Very frustrating as I am still not feeling well and I do not know the results of my tests.

Ma
Review №187

The Dr is Grate but Ive been waiting for over a month for paper work to be fax over to my insurance company for prescription approval, I am still waiting.Thanks To the new Manager Rosa its been approved.

De
Review №188

My experience at the medical facility was extremely disappointing. Upon entering at 8:10, I found only two people in the room. However, I ended up waiting in the lobby for an hour and a half. Eventually, I was directed to another room where my height and temperature were measured. The staff member informed me that it would take 15-20 minutes before I could see the doctor. Unfortunately, I ended up spending an entire hour in that room. If youre looking for prompt service, I highly recommend visiting CityMD Union Urgent Care, which is just a 3-minute drive from this location. Overall, my experience was terrible, and I would not recommend this place to anyone.

Ma
Review №189

I rarely write reviews but after the poor customer service experience I feel the need to share. I made an appointment at a specific time only to wait over an hour both times. On the 2nd visit I had leave due to waiting over an hour and still had 2 patients ahead of me. I also needed to have short term disability papers to be filled out Its almost a month after numerous calls from my employer and myself with no resolution. I get excuses after excuses why they have not been filled out. I Left a message for a supervisor to call me back still waiting. I would never come back to this office if my life depended on it poor customer service all the way around.

Ca
Review №190

I went a month ago to the facility and I have my blood work, is now and I never got my results. Before there was a female doctor.. She used to call me two days after my visit to give me my results. Now they just told me to go to the portal to see my results. I’m not familiar with computers and I can’t do it. Since yesterday I was calling again for my results , the guy at customer service left a note for any doctor to call me and talk to me.NOBODY CALLED ME.

Ca
Review №191

I will never come back to this care station again. My time in the wait room was nearly an hour with hardly any patients in front of me. In the actual room, I spent about 45 minutes waiting for vitals to be done and for the doctor’s brief exam. I’m sorry but Dr. Ajaykaye’s bedside manners were the worst I’ve seen in a while. Mind you I went to the care station due to an escalated respiratory illness that I could not shake. I told her my ear was throbbing and she did not even bother to check. She checked my throat and listened to my lungs and completely overlooked the fact that I could possibly have an ear infection which would explain my fever and chills. Needless to say, I waited another 35 minutes just to take a 5 second swab for Covid and the flu. However, forget the visit. The kicker is getting to the pharmacy and the doctor didn’t even send my prescriptions! It had been almost 2 hours! The best part is that it’s a Sunday night, they close at 6pm and I couldn’t even get a hold of the doctor who didn’t send the meds. So moral of the story, I rather deal with the severe pain then ever set foot in that facility again!

Br
Review №192

Walk-in was easy, check-in was easy, wait wasn’t long, care given was great and the staff was very professional!

Da
Review №193

Lourdes is great taking my blood and giving me the flu vaccine

Gl
Review №194

Aime did a fantastic job.dr Mansour is the best .great dr

ZO
Review №195

Meeting Mr Stanley and Mrs Abigail was actually very helpful and informative they were perfect

Be
Review №196

Nyeesha and Stanley were a delight to meet today! They were great at everything!!

dw
Review №197

I had one of the best experiences ever while being treated at Care Station!!! 5 star across the board and I have already recommended family/friends who are seeking a PCP for there health care needs.

Ma
Review №198

One stop medical care. You don’t have to go anywhere else; you could get all your care done in one place. Care station does DOT physicals, shingle / vaccines injections , all X- rays, Sport Medicine Dr. on staff. etc.They have the answer to all your medical needs. I have an excellent doctor, Dr. Ali Mansour. He is very patient and caring and could take care of any medical conditions you might have.

Ca
Review №199

Im here 3 hours for a blood text, the physician assistant (not a real doctor, mind you) enters room and ask why Im here. Enough said. THIS IS A 1/2 STAR RATING OUT OF 5. Corp doctors office whose administrators are clowns that could care less about the patients time. YOU WILL NEED PATIENCE TO BE ONE OF THEIR PATIENTS.

Information
13 Photos
199 Comments
4.2 Rating
  • Address:not applicable, 90 US-22, Springfield, NJ 07081, United States
  • Site:https://carestationmedical.com/urgent-care/springfield/
  • Phone:+1 908-925-2273
Categories
  • STD testing service
Working hours
  • Monday:8 AM–9 PM
  • Tuesday:8 AM–9 PM
  • Wednesday:8 AM–9 PM
  • Thursday:8 AM–9 PM
  • Friday:8 AM–9 PM
  • Saturday:8 AM–6 PM
  • Sunday:8 AM–6 PM
Service options
  • On-site services:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Appointment required:Yes
  • Accepts new patients:Yes
  • Appointments recommended:Yes
Parking
  • On-site parking:Yes
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