ARCpoint Labs of Roseville-Rocklin

Even after I changed my appointment time twice, and then showed up at a different time, the staff at ARCpoint were gracious, helpful, professional, and kind. And, they adopted an especially caring and earnest and compassionate stance after learning of my previous difficulties with blood draws. Excellent all the way around!

Awesome service. Process was very streamlined and wait time was minimal. 100% recommend over the other local option. Will be my first choice every time from now on.

I went in for a pre employment I-9 verification. It’s a fairly small lobby and quiet. From beginning to end, that is signing in until walking out, my appointment was maybe a total of 10 minutes. The staff are friendly, helpful, and were able to get my tasks done quickly.

I had an exceptional experience with this company and I really appreciate it. They Treat me with so much respect and the young ladies to help me outward just excellent and so kind. I will recommend this company to anyone job. Keep up the good work.

Super easy to work with, very friendly, and very accommodating! I a form of ID that wasnt an approved form of ID, they let me run home and grab a correct one without marking me with a missed appointment. Very helpful!

I had DOT test at this location. It took about 20 min to get it done. Easy sign in process, staff is very friendly. Will go there again for sure. Thank you very much

Had a 930 appt. I arrived about 10 minutes early. I was checked in, completed and walked out the door before 930. Technician was very friendly snd efficient. Location was very convenient and clean.

Hoping it gets smoother considering the reason I’m mouth swab testing is court ordered for my daughter and I. A very serious and delicate situation. There’s no room or time for mistakes such as sending wrong emails that have the wrong information such as stating I was a no show, followed by an email to disregard the previous email because I was not a no show and was present. The first mistake from ArcPoint Labs happened when I went in for my very first mouth swab test and having the results come back as “Lab Reject” due to there not being enough saliva… which obviously was not my fault. This was disappointing because with a situation that involving me and my child I need accuracy and my first test being rejected could have been my first completed test. I hope this experience gets better and I will review at the end of this in March. It’s also very concerning that Arc Point labs has all these great reviews but the disorganization I’ve experienced in only the first couple weeks of going here doesn’t match up.

My husband needed STAT labwork and we went to many places and only got the run-aroumd from rude front desk staff full of crowded waiting rooms. However at ArcpointIn Rocklin the staff was friendly they welcomed us and helped us. The office clean and we were in and out quickly. The service was fantastic.

I had a latter appointment and got off early and they got me in ASAP it was really awesome that they were able to do that for me !!

EXCEPTIONAL CUSTOMER SERVICE!!! The gentleman who assisted me was very kind and professional. The process is seamless. I was in and out within ten minutes.

Staff is very friendly, fast and efficient, never have any problems with coming in and getting what I need done and getting out extremely fast. Would recommend anyone that is looking to have lab work done.

Had the best experience! Super easy to schedule and people were nice.

The Team at ARCpoint Labs are really great to work with. They helped me immeadiatly and I felt they truly care.

Friendly person helped me. Got me in and out of there quickly. Great service

Very quick and easy sign in and overall process. I went here to get fingerprinting done and I was in and out in 10 minutes.

Great service and qualified staff. I highly recommend this place for all your health needs.

Staff is very nice and polite. Service very fast.I’m here 2nd for pre-employment.

What a wonderful experience it was to go here after leaving a Quest that was going to charge me 2k more for the same lab work. Wonderful staff and easy scheduling!

The employees were very friendly and the wait was short. They’re good at their job.

Outstanding service! Clear comms, professional & very accommodating.Keep up the excellent work everyone!

The staff was very pleasant and polite. They took me right on time for my appointment. Everything was quick and easy.

First time here, went for blood work and three times my veins rolled so had to come back the following day and success!! Both experiences while not pleasant physically due to the vein having issues was made tolerable by the professional and caring staff. I have a serious fear of needles and they were very understanding and reassuring. I would highly recommend ARCpoint and will return every 6 months for my required blood work. Thank you ARCpoint staff for being so kind!

Not a bad place to go and get a employment screening done. I didnt have an appointment but they rushed me through anyways. Must have been there for a total of about 15 minutes. 10 minutes of wait time and a 5-minute process for screening. Plus the front desk receptionist was a really pretty Asian lady who seemed to have a good heart and friendly demeanor.

Positive energy, emphasized confidence and very friendly. I will go back there again if I need specialized testing again.

Awesome Customer Service from Luis. Friendly and Knowledgeable. Great Place for lab work!

Overall everything went fine but was really annoyed when I showed up with a very full bladder and the whole staff was on lunch. Ever here of a staggered break schedule? Not everyone needs to go on break at the same exact time.

I had to go there for a new employment position at a company, to show them my IDs for an I-9 verification. They were prompt, friendly, & professional.

We had a great experience with a blood draw for my young child. Madison went above and beyond to make it smooth and easy for my child to go through this procedure. I would highly recommend. Thank you Madison for your attention, skill and expertise yesterday!

It wasn’t the most comfortable experience felt like I was in a probation office it was my second test in 90 days

The staff was fast, on time, efficient and friendly.

I wish I had grabbed the gals name who did my blood draw! 🩸 she was magical and I didn’t feel a thing. This location is extremely clean and quick. Everyone is friendly and I definitely had a wonderful experience (as someone who hates being poked) this will be my go to lab from now on.

Great experience! In and out. Professional and seamless.

The place were very respectful, on Time efficient, clean place,courtesy and very friendly

The Locations is an hour away. This lab would do great in Grass Valley,ca.The lab technician was outstanding. VERY PROFESSIONAL, also great customer service. The lab tech is what made this the best.They accomidated me walking in and was out of office in 15 minutes.

Great customer service quick attentive professional highly recommend

Service was phenomenal with walk-in service. I needed a drug screen test for an employer, walked in, scanned the QR code at the desk and was able to sign up for an appointment. I was out with my completed test before the appointment time even started. Great service and would recommend to anyone near the area.

Fast and smooth. Staff were great.. Awesome.

I had very good service the girl at the front helped me tremendously all while teaching the other girls there that were new how to perform their job successfully. This was such a welcoming facility, it was the last place I went to I had tried 3 other collection sites that wouldnt take my electronic form I was forced to use through CastleBranch. They made it possible for me to enroll in EMT school.

I came in without an appointment for a food allergy test and they were able to get me in and out in about 10 minutes. Madison did my draw and was SO sweet. Thank you!

Great experience! A quick professional and affordable blood draw for my blood kit!

Staff was very friendly. With an appointment, I was literally in and out in less than 10 min! Great job!

Nice people concerned to serve your needs. Respectfully of your person and your time.

Very clean lab...Much nicer than other places...Would recommend..

Easy check in, prompt service, clean facility and friendly staff

Very impressed with this business. Very friendly and professional.

Well-run company cares about its customers. Thats ARCpoint Labs. Staff are respectful and happy to serve you. Extremely efficient and organized. Theres a few customers ahead of me but Im able to have all my labs done in less than 25 minutes.

Everyone who works at this lab is so helpful and friendly. Very pleasant. Nice clean office. Never have had a bad experience here as I use this lab once every 3 months. Im a really hard stick due to my small veins. But the phlebotomists at this lab are amazing at what they do!

I was there today. The staff is professional and friendly. Thank you so much guys for helping! I do appreciate your approach to patients!

Luis the manager went over and above to help me out! Kudos to his team! Im definitely spreading the word about this business and their exceptional customer service!

I am so happy I found this company. Excellent service and very professional. I havent received my results from my test yet because I just did it yesterday. So I can only speak up to this point. It has been perfect. So far so good! Thank you very much! Future repeat client.

The price of the test are heavy-handed for the service provided

While the people were friendly, it took multiple pokes to draw my blood samples. My appointment was at 9:00 and I left ~45 minutes later. A very long appointment for such a task. They explained that they were having difficulty due to possible dehydration through fasting. Very true, and yet the number of pokes and time seemed quite excessive.

Very helpful and kind.First time and I was anxious to say the least. They were very professional and put me at ease I will return and recommend them highly.

First impression walking through the door, very welcome and energetic.I was promptly called back to have my blood draw and the woman was super sweet and very quick and accurate.It was fast and pleasant!If you have a choice of places to go, this should be your first choice.

This lab dont need expensive ads to attract customers. Word of mouth spreads the superior service and excellent customer care of this place. We send all our new hires to this company.

I went in for a pre-employment drug screening. The process was quick and easy.

Fast, easy, seamless process! Made an appt and was in and out within 10 minutes!

I had the best experience here, probably the best I have ever had at a medical facility. The lovely lady who was working the front desk was the sweetest, most welcoming/comforting person. She gets an A++ for customer service in my book! Her extern was also very nice and did a great job drawing my blood. Front desk lady(I wish I could remember her name) did a fabulous job coaching her extern while also making me feel at ease. I left thinking- wow that was such a great experience! I recommend everyone use this clinic!!

Very professional and prompt. Nice people

It was a fast efficient exprience and thank you much!

Very happy with the service and ease of scheduling.

Efficient , friendly staff. Clean toilet and has excellent processing system, scanning QR code to schedule appointment is a breeze. did not wait long to get things done.

I made an appointment, came in 5 minutes early, and they saw me right away. The facility and itself is very clean. The blonde girl at the front desk was very nice, friendly and knowledgeable (I asked a ton of questions). Probably my best experience for getting a new hire drug screening. Would definitely recommend!

Arrived last minute. Very accommodating. I checked in, waited for about 30 minutes gave test, and walked out! Great experience because I didn’t have to wait two to three hours. Close to my home too so very convenient.

Respectful and informative staff all around. I highly suggest their services to any DOT regulated businesses. 30 years in the trucking industry and I have never seen a more professional testing site that is ready to provide service upon your arrival.

Great and fast service. Blood draw was very gentle. And this location handles the Vibrant lab blood draw which is hard to find.

If you wanna waste money, come here. All their test are 50$ - $70 more than anybody else.

ARCpoint is amazing!From the moment I entered the door, I felt welcomed and that this place was very upscale.

Mark helped us with drawing blood from our 19 month old son. He was so gentle and had such a calming presence. We really appreciated his calm demeanor, kindness and gentleness with our little guy. He pulled out all the stops to make a difficult draw become achievable. No one wants to take their little one in for a blood draw so our anxieties were high and he helped us through every step. We cant thank him enough!

Great service and friendly staff, thank you

He is not well-mannered and has a good attitude.

Very good experience, excellent service. Made appointment online, easy paperwork to fill out and I waited less than 2 min before I was taken back to have blood drawn. Then the process was finished in 5 min, so entire visit took less than 10 minutes, even though the business is quite busy due to COVID.

While I was there it was clear that they were training a couple of new people. I believe that how experienced staff treats/trains new staff is indicative of the amount of professionalism and knowledge a company possesses. I was impressed by the staffs approach to instructing new employees. Also they treated me very professionally and I had full confidence in there abilities and accuracy.

Friendly staff. Prompt service. Facility is nice and clean. I was in and out in less than 15 minutes.

I am 56 and have a fear of needles and both of the phlbotomists couldnt have been more kind and understanding and helped me through my experience. You guys are the best

Everyone was friendly, efficient, and timely. It was such a smooth process. Thank you 🙏 Highly recommended! Five star service! 🌟

Your workers were friendly and courteous. I arrived 2 minutes before closing, but they treated me like I was there only priority! On a scale of 1-10 I’d say you rate an 11!! Thank you so much!

Upon arriving, I was having trouble with the downloading the necessary forms. They solved it quickly. Everyone there was very nice. I was in and out in a matter of minutes. Would recommend them to anyone I know. Thank you for a smooth testing experience.

Incredibly kind staff! A perfect model for an Exceptional patient experience!

Im happy with staff members so kind and friendly. I had no appointment when i arrived so I made an appointment she let me come earlier than my appointment because there was no any other customer before me, they didnt let me wait too long.

Fast and friendly service. I waited leas than 10 minutes and the staff was great.

I had two negative experiences at OTHER labs the same day I finally went to ARCpoint Lab. I spent maybe a total of 8 minutes at the lab in total. The staff was kind and efficient. I had my toddler with me and had been turned away from Labcorp because of this. ARCpoint lab was accommodating and patient with us. I would recommend this lab to anyone needing their services.

Very nice staff. My only thing is I bruised very badly after my blood draw. Atypical response from me. Venipuncture itself was fine. I wore the bandage for my drive home (40 min drive). Painful to touch when I got home and dark purple bruising by the nighttime. But I know these things can happen. Overall a good experience

The staff are welcoming and very friendly. I was in and out in under 10 minutes. Would highly recommend

They were kind, fast and efficient. They saw me without an appointment for a pre-employment drug screen as I was on my way to my other job.

Once I found the office I was greeted at the door by a very charming gentleman. The phlebotomist was genial and kind and walked me through each step. The only thing I would have differently the next time would be a more confident poke that does not result in a blown out vein. I am happy with the service I received at ARCpoint Labs, and will use them again.

Unfortunately, the staff was not trained to administer a DOD drug screen and I had to wait almost an hour to get tested. Staff was friendly and apologetic but if the company is offering a service, there should be someone there able to perform this service during business hours. Just saying.

Glad I came across this lab. Staff are nice and friendly. 10/10 for cleanliness and orderliness. They do appointments so youre not stuck in the waiting room for freaking 5 hours!!! (Yes! Im comparing this to that located in Sunset Blvd, Rocklin) Will def come back to ARCpoint for future labs if required! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Had an appt, greeted kindly, they were on time to draw blood, very efficient friendly gal drawing. Would definitely drive 40 minutes if I had to again.

Exterior of office was well marked and easy to find. Check-in person was friendly, fast and helpful. Covid testing person, Chris, was also friendly, informative about the process and took me in immediately. I was in and out in no time and had the results in under 30 minutes. Great experience! I would recommend ARCpoint Labs and use them again myself!

We went in, not really knowing what to expect with food allergy testing kits. All of the employees were super helpful, informative, and thorough. They made sure to check the paperwork from our testing kits several times so the testing process would be smooth once they send in our samples. Thank you, ARCpoint, for making the whole process very simple and positive!

Made a same day appointment, registered easily online. Payment was easy and all the staff was professional, kind and kept everything nice and clean. Got my results very quickly, within half an hour.

Fast efficient lab, Excellent Customer Serviceall the workers went above and beyond to get my lab paperwork done efficiently

So professional, so quick. Made an appointment and they were able to take me in early. Got my test right away, and was able to get the results by the time that I got back home. They are a bit pricy, I would love to pay less. But at this point, you are paying for quickness, and accuracy.

The check in was somewhat confusing! On the website it said walk ins for drug test when I got there they weren’t very helpful ! I used the QR code to get my appointment time which should have been done prior then there was no communication unless I asked the person at the front when it was 12 minutes past appointment time when I could be seen then she helped me! Overalls a ok experience

The lobotomist was very gentle, nice and she talked me through the blood process. I get real nervous and anxious but she talked me through it. She’s greatttt!!!

I showed up before my appointment and yet was helped immediately. The person helping was super friendly; they noticed my sister and I outside while we were queuing up our QR codes and came outside to ask if we needed help. This facility is efficient, accessible, and personable. Thank you.

It was a pleasant experience and the staff were friendly and efficient. Thank you.

Best experience! Their staff were friendly and professional, they were more affordable than other companies, and I had the fastest turn around time for my results (less than 10 minutes!). Will be recommending to family and friends. :)

It really was easy, pleasant, helpful, and fast. I have it 4 states instead of 5, just because of premise. Thank youAnd it better be negative!

Went in for drug screening for my new job. Your staff was young, courteous and professional. Did a great job, by the book.

Wonderful fast experience.

Everyone there was very friendly and welcoming. The woman who drew my blood was personable and kind, and made it pain free and easy! Would definitely return in the future!

Very courteous, quick and professional. The ladies up front were very nice and I was in and out in 10 minutes. Thank you.

Got in same day, arrived early and the place was empty-in and out in 5 min. Very professional, much less painful method, and results (rapid covid test) within 45 min! Better price than others and didn’t have to wait in a line, totally worth it for the peace of mind.

Location was spotless and empty of patients. Both employees were nice and friendly along with appropriate safety being observed.Husband and I arrived a bit early and they took us immediately. In and out in less than 5 mins.

Easy, in and out, good with the needle no bruising.

I was able to walk right in and get a test done. In and out in about 10 minutes. The people here were very friendly and efficient.

Found this Lab on Yelp. I did the Sneak Peak test and from the moment I walked in to when I walked out, it was the best experience. Staff was extremely nice and helpful and the place is clean inside and out. I felt really good about choosing this place for my test. I would def recommend it.

The staff is wonderful! Every staff member I interacted with over the phone and in person was very kind and answered all of my questions thoroughly. Also, the location is very clean. Highly recommended.

I called and they responded very promptly and professionally. I made an appointment, and they were quick, courteous, and very friendly. Great staff, great facilities and fantastic service. Thank You All!

Friendly, fast and efficient service and staff. Great experience. They were so nice and willing to answers all the questions I had about various lab tests offered and offered to email me information as well, which I greatly appreciated. Great customer service and experience overall- thank you!

Once I found the place, they had my fingerprints done and I was on my way in less than 19-minutes. Booking and paying online is convenient and easy to do.

My husband and I arrived about 10 minutes before our appointments. We were there to get the antigen test for travel purposes. There were two people who greeted us and were able to administer our tests right away. We got the results via text and email within an hour of being tested. It was a smooth and painless process.

The facility was clean, staff was friendly and professional, and their services were speedy. I highly recommend using this company.

Great staff and excellent dental care, my girls were happy visiting this place. I recommend

Cheapest of the area rapid test options that I could find. Same day appointment available. Quick service and results in about 30 minutes. Needed test results to send child back to school and was happy to not have to wait 2-4 days for results like many other lab tests require. Staff was very friendly and welcoming.

Our story is different. We had in home service.The Flobotonist was EXCELLENT! Punctual, professional, caring and drew all the blood- first go. We were most pleased with the home service. It saved us paying for non emergency medical transport for my 97 year old mom, as well as the travel time from Auburn to Rocklin which can be exhausting for her. Thank you. I highly recommend your services.

Went for a rapid Covid test..staff very kind and accommodating AND my results were ready super fast..like less than an hour! Thank you for superb service! Absolutely worth the money not to have to sit in a long line or wait days on end for my results.

Easiest appointment setting process ever. Super fast check in. No wait time. Both people we spoke to were so kind and pleasant. Rebecca is awesome! Wonderfully ran business!

Super fast, friendly, and I was very much at ease trusting them with the care of my 6 year olds testing. Results neg. Thank goodness and very fast result straight to my email. Definitely worth it and took a HUGE stress of moms shoulders.

It was an easy and fast process. It takes a couple minutes to register and get signed in. I was there for a pre-employment drug screen and the process was strict but easy. Staff was really nice

I went in for a pre employment drug screen on a walk in bases, the girls helping me were super friendly, walked me through each step and very quick with getting me in and out of there within minutes.

Very professional, painless, fast rapid pcr test for my 7 year old. The results were fast! Our appointment was at 1:30pm and had the results before I even made it home. Thank you so much!

Amazing experience. Safe and sanitized area, with friendly staff who definitely do things by the book, following all the protocols. I also received my results within half an hour after leaving. There was no one else there while I went so that might have had something to do with it.

The service was absolutely amazing. They were over-the-top helpful and accommodating. Staff was knowledgeable. Procedure was on time and pain-free.

Unfortunately I have to be honest the flabotomist was literally the sweetest thing on earth so it was hard to be upset but she hit my nerve while trying to get my vein and now I cant bend my arm without shooting electric pain. Good thing I dont work in something physically demanding however it is still debilitating as I cant lift at all with this arm now.

Everything was clear and fast. I call and they were able to set up appointment for me in couple of hours from my phone call. I get an email with the information and form I have to fill out prior to the appointment. Form wasnt long and was clear. I came wait only on them to finish with the customer already there, my waiting time was 2 min and they did this test. In hour or so I get my result.

Fast, easy and friendly service!

The best! Super easy scheduling, lightning quick results and friendly + professional staff. Exceeded my expectations on all accounts. Thank you for your excellent service.

HIGHLY RECOMMEND!I’ve had several COVID tests over the past 1 1/2 years and have never been treated with so well. These people are professional, compassionate and very gentle. No pain or discomfort during the test and I had my rapid results in about an hour.

I get drug tested a ton for travel nursing and this is the best center I’ve been to. Fast, clean and easy to schedule an appointment. The staff is lovely and I was in and out in under 10 min.

Safe, fast and efficient. Highly recommend, got my results in a hour after testing. And for the swab they dont need to stick it far up your nose. Super easy and comfortable.

Warm and professional staff. We had been anxious about getting our results quickly (because our ability to go on vacation the next day rested on the answer.) We were delighted to have our results within an hour.

The staff at this lab were extremely helpful and made sure we were set for travel. They made us feel confident and assured, and assisted us through some troubles we encountered. Amazing and friendly staff, thank you!

So easy to book the appt., and then get it done!!! Staff was professional, knowledgeable and we actually had our Rapid Antigen test results by the time we arrived back home. Their cost was reasonable as well!

Really great place. The appointment was easy to make, the staff was very friendly, and they were able to get us in and out fast, all while providing quick COVID testing results straight to my email.

We had an awesome experience today. My 6 year old son was getting tested today for covid and I wanted him to do the saliva test requiring you to spit in a vial which he could not do. Cory came out and sat with us for 45 minutes until he was able to obtain enough saliva for the sample they needed. He used multiple different strategies to get my son to cooperate in getting the sample. He was personable, kind, patient, and generous with my son. When I left I felt compelled to immediately call his supervisor Luis who I had already had an amazing experience with in the office to tell him how wonderful he was with my son. I couldn’t be more pleased. Thank you!

Arc labs is very professional and easy to deal with unlike their lesser competitor comprehensive medical. They r horribly unprofessional and frankly, just not good at their jobs. Arc labs on the other hand have been very helpful and easy to deal with. Thank u for that

Had to take a drug test for a new job and it was very quick and easy. staff was very friendly!

All of the service was okay., the lady was nice…..but they forgot to return to me my driver license., I realized that after when i was 30 minutes away:/

I know they are extremely busy with everyone seeking COVID testing. Very professional and nice staff and on time and was early and didnt wait at all. Should I need another COVID test I will definitely go back. I received the results in less then one hour and am most impressed. Thank you ARC - keep up the great work!

ArcPoint labs is staffed with kind people who always handle each patient professionally and respectfully! I have been so impressed with the short wait time and the peaceful environment! Thank you ArcPoint for having a wonderful staff and providing excellent care!

I was assisted by Fyral (may be misspelled) and Rochelle. They were both patient, informative and very respectful. I would recommend ARCpoint Labs to anyone I know who needs their services. Thank you.

The staff was extremely friendly, professional and quick. I got my results back within 90 minutes of taking the test, The rapid turnaround eased my anxiety substantially since I needed the tests results before boarding a plane tomorrow morning.

Easy to schedule and pay online. In and out of appointment quickly. Arrived a few minutes early and they got me right in. Professional, kind and blood draw was fast and painless. Great experience. Would highly recommend ARCpoint Roseville-Rocklin for any of your blood test needs.

Great experience! Clean location, friendly staff, quick turn time - cant ask for more.

Very friendly Team, professional and excellent customer service! I got the test results fast, it made me less stress for the trip ahead! Kudos for the technician who was very gentle in administering the kit test.

The rapid Covid test was five stars all the way. The facility was empty except for myself and the three people operating it. Staff was friendly and efficient and I was in and out in less than five minutes. I received my PCR test results in about an hour. If you are looking to get a rapid test for travel this is a great facility. The professional of this company made a stressful situation easy.

This was the only place where I could find a same day appointment after calling six other places. Wish I would have called them first. Staff was friendly. I arrived 5 min before my appointment and they had me back out the door five minutes later. Excellent!

Easy to make an appointment, I got there and took about 3 -5 minutes before I was called in. I was feeling a little nervous about getting blood drawn, but the phlebotomist was talking to me through it and made me feel comfortable. I was out of there in like 15-20 minutes.

I did not get the name of the gentleman that helped us but he was great. We came in to get my son tested and he really lightened the mood for my son. Made him laugh and feel comfortable about all this.I would highly suggest anyone to use this place.

Friendly & attentive staff. My testing was done thoroughly and the office was very clean with attention to detail. Will come back for future testing.

I needed a same day Covid result. I called and was able to get an appt within 30 min. They were closing soon - the gentleman gave us the address, emailed me a required questionnaire and required legal agreement. When I arrived I paid the fee and the testing was in a close by building. There were 2 stations in a very large room so social distancing was no concern. Very professional staff.We were driving home when the results were securely texted to me! Instant peace of mind.

ARCpoint Labs was painless all the way around. I made an appointment in the morning and was seen that morning (within an hour of making it)The check in and test took a total of 10 min. I got my results within 45 minutes (Negative).Thank you for providing the Rapid Test

My experience was absolutely wonderful... i called around for 3 days trying to find a clinic or place that had rapid testing available with appointments within 24hrs of request... and no one was available... your service will be recommended not only by me personally but my company and all of the other subcontractors that i work with... this encompasses around 2600 employees in the central California area... thank you for your assistance... also the young lady that performed the swab was very kind and patient... very professional and very well attended to... thank you very much....

We used the Yuba City facility. It was a simple process and overall very satisfied. Hopefully soon theyll be able to accommodate Alcohol testing as well. Currently we have to drive to Rocklin for these and its very inconvenient.

Very friendly staff and everything was done quickly. Got my 2 year old to cooperate no problem. Received our rapid covid results within a half hour.

There was a kind lady who greeted my 5 year old son and I with a big smile and kindness. She was super personable and so sweet! She helped him to feel comfortable and made the experience a positive one.

Professional team at arc point. no wait.easy testing.

Their team was amazing, I was scheduled the same day. In and out in 20 minutes, and had my results within an hour. Great service!

Very friendly staff, felt at ease/comfortable with the process. Very professional staff.

Got results in about an hour--and I showed up a day early and they got me in with no issues. Super-friendly. If a choice between them and Covid Clinic at the Galleria and this clinic, would choose this one every single time! Waited 10 minutes here. Compare this to the money grabbers at Covid Clinic--they charged twice as much, made me wait in my car for 2.5 hours, and then told me they shut their lab and couldnt provide the rapid results test. The employee--nice person--even admitted the supervisors booked appointments without regard to process. ARCpoint Labs is the ONLY choice in Roseville/Rocklin

Quick process! They were kind and respectful of my time

They were able to schedule me on the same day and were helpful and professional! I appreciate them! Wonderful services!

I could not have been happier with my experience working with ARC Point Labs Roseville-Rocklin. From my initial contact with Luis Luna all the way through testing, the service I received was top notch. I found being able to communicate with the lab and scheduling to be easy and efficient. And they could not have been nicer. Thank you for all that you have done for us.

Very easy! No appointment necessary but Im sure its helpful.

Easy process. My daughter was hesitant at first to take a rapid COVID-19 test. The Tech was very patient and friendly. Through this friendliness he was able to get my daughter to take the test. Had the results within about 30 minutes

I am diagnosed trypanophobic. Very prone to passing out with needles. I needed to get a blood draw done. The lab techs made me very comfortable and were engaging throughout the whole experience. Quick and easy with no pain or discomfort. Would recommend!

We were in and out within 2 minutes with the test results under an hour. Having ore filled the intake form online and getting a text QR code there was no endless paperwork, no phone calls needed. And the report came to my email with a link that was texted to me. Very easy and a painless swab!

Showed up first thing in the morning, walk in, everyone was friendly and was done really quick!

I had a good experience, the staff is great! The only thing that I didnt like is that I couldnt open my results that were sent to my text message and my email. I had to forward them to my daughters email address on her phone to be able to open them and see them.

The Ukrainian gal working there was awesome. Dont know her name but she made the blood draw very easy.

The whole experience was excellent. I had a Covid exposure and needed a rapid PCR test as I’m a caregiver for family members. From scheduling to check in to testing to receiving results, my expectations were greatly exceeded. Thank you.

Everyone there was extremely competent, helpful and friendly. Not only did they make it easy for me but also enjoyable and relaxing.

Pleasant staff and easy process. Results came more quickly than I expected.

They were very friendly and my results were back quickly.

Very Quick....less than one hour emailed my results..Neg! Needed for Pre-Op clearance tomorrow morning! No Brain Scrape!! test through your nose. Very mild test. Compassionate staff. In and out..10 mins. It does cost but less than other labs. Highly Recommend

The staff were pleasant and professional. The cost for my test was ridiculous. I am grateful I was able to pay for one as free testing was unable to be found within 40 miles. This is a government failure and not necessarily the fault of the ARC point lab.

Happiest switch I have ever made! The professionalism and kindness of this staff is top notch. I work in Human Resources and using ArcPoint Labs has been a sanity saver. I am so grateful for their services and their wonderful scheduling and testing options.

Easy in and out. Very friendly staff. Awesome office.

It was at the final hour prior to them closing when I went in, they saw in my eyes I was running out of time, yet they accommodated me. It was great. Thank you!

The staff at ARCpoint Labs were so professional and friendly. I had a great experience there and got my Rapid Test results in under 30 minutes. I would highly recommend them.

This place exceeded my expectations. Very clean, friendly and quick. I was looking for a place that had someone that was good with kids knowing my daughter was afraid of blood work. They let me know prior to making an appt. that they did have someone and her name is Michele. Boy were they right, she was fabulous and got my daughter to trust her and we were out of there quick verses when we had her blood drawn somewhere else that ended up scaring her even more. This place is my go to from now on. My daughter has another set of blood work and she asked me please take me to Miss. Michele, i dont want anyone else to do this. This says alot coming from a kid whos afraid of this process. Love this place and thank them for a wonderful experience.

Arrived early but was taken right in. Very pleasant staff. Received results in 20 minutes! It meant Christmas with my grandchildren with everyone feeling comfortable.

Convenient and fast! My experience was so easy. Great communication, etc. Having to get a same day Covid test can be pricey and stressful, but they make it better by getting you what you need asap!

The staff was kind and informative. I was given an appointment the very day I called. The appointment was efficient and done in a timely manner. A+ experience.

The staff is always courteous and flexible to accommodate my last minute scheduling requests. The entire team at ArcPoint labs Rocklin is truly amazing!

Had to be tested for COVID-19 for my work. Professional staff. Process was quick and very easy. Simple to book an appointment and fill out the necessary forms online. The testing location was next to the lab but was well marked.

Hate paying for this stuff HOWEVER I love these people! I am a healthcare worker and required to get routine testing, also did antibody testing here. The nurse was amazing who drew blood for the antibody test, I didnt feel a thing. The COVID test was flawless. Walked right in and immediately had the test. They do NOT use the cheap tests that get shoved up into your brain! They barely touch the lower part of your nose and done. My results were emailed to me before I even got home. Everyone was friendly and took great care of me. They were gentle, kind and on time. I will never go to a government free test site again!

It was quick! Verification to your destination was something I did not expect but did an excellent job to confirm the specifics on the tests required on that particular country. Staff are very nice and respectful.

I had a urine test for a new job. This lab is very organized and professional. The test didn’t take long and the results came really quickly. The staff was very friendly and welcoming, I highly recommend them!

The two staff members that are there were both engaged in friendly conversations with you making the whole experience smooth. 2 thumbs up and 10 out of 10 service!

Everyone was very helpful and very fast and efficient! Would recommend them!

Great customer service. Everyone was so nice! Quick turnaround with results and cheaper than any other place for the rapid test.

ARCpoint Labs is excellent. Friendly staff, processes explained in detail, and results are returned even quicker than expected. If only I could afford to have all of my lab needs taken care of here... 😉

I went in for covid testing god travelling purposes. The facility was clean, the staff kind and respectful and results were emailed to me within 30 min. What more could you want? Thank you so much:)

Very professional and very well organized. Was in and out in less than 10 minutes. Had my test results within one hour and will be going back next time before traveling.