I went to this urgent care because I was having problems breathing.They took me to the back right away. I want to thank each and everyone one of you for being there for me. May God bless you all.l want to thank the assistant Albert also for being there for me. I have been to many hospitals and nobody has ever really listened the way he did.When I walked in that front door I was greeted with a bunch of beautiful smiley faces. They took very good care of me and I appreciate everything they done for me that evening.“The doctor assisted Albert was the best assistant I have ever talked to.” I wish we had more like him in this world today.He was there to listen to what was going on and not rush you out the door. I really appreciate the help from each, and every one of the staff that was there that day. May God richly blessed each and every one of you. Thank you all from the bottom of my heart.I would recommend this place to everyone.Thank you, AFC Urgent care in Richmond, Texas
They were very professional. Very clean. Very courteous and quick. Dr has a sense of humor. 😀 I recommend. The woman at the front desk was having a hard time finding my daughters insurance but she had perseverance and finally got it instead of running us off. Thank you AFC URGENT CARE! ❤️
This was our first visit and everyone was great. From the receptionist to the care providers, everyone seemed genuinely concerned about my daughters care. They were friendly and inviting. I hope its not time soon, but if I needed another urgent care visit, I would definitely return here.
Very courteous! Took the time to listen to symptoms and explain solutions / options. Made recommendations but wasn’t forceful or coercive in any way. Overall, layout is very warm & comforting and doesn’t have that “sterile” appearance or feel when visiting.
Great experience. The staff was kind and very knowledgeable. The wait time was very short because you can schedule your time from the available time slots. This will be our go-to spot for urgent care.
Our first time visit at AFC Urgent Care was a pleasant surprise! I had never heard of it, but another urgent care suggested it to me as a location that might take our insurance, which they did. Right away walking in the door we were met by a very friendly front desk staff, she was extremely cordial, professional, and the check-in process was very slick. I don’t think we had been sitting down for more than a minute or two before being taken back to an exam room. The rest of the staff, including the doctor who saw my son, were all excellent, very professional, communicative, they all kept us appraised of any wait time, which was minimal, they checked on us throughout the time we were there, offered us water and were very accommodating. The doctor was thorough, took his time, explained everything and went over treatment options, and I felt included in the decision-making process. This urgent care is very clean and tidy and has a cheery feel to it. I can’t say enough good things about this AFC, I give it an A+, and in fact, I am taking my other son in there today!!
I can’t believe how nice everyone was. I will 100% recommend. Was here less than 30 minutes! Thank you all for being so kind fast and clean!
First time at AFC urgent care for my 16 month old daughter. We did not have an appointment but when we got there, Kelly at front desk, explained the check in process and it went smoothly. The waiting room was neat and clean. We did not have a long wait time before getting called back. We were quickly seen and our NP who was very thorough and very good with our daughter. We got the answers we were looking for. Very pleased and recommended.
The decor of the lobby was warm, inviting and very clean. The front desk receptionist was kind, thorough and efficient. The nursing staff was also kind, thorough and efficient. But I have to say the physician on staff had one of the best bedside manners I have ever experienced in these past few years. Thank you for making the experience a pleasant one I would definitely recommend 10 out of 10!
Woke up this morning with a continued hacking cough and was able to get an online appointment first thing. Was in and out within 30 minutes and prescriptions called in. The receptionist and care provider were both very kind, considerate helpful,and knowledgeable. My insurance plan covered all but a small co-pay. Great experience and only five minutes from my home. Highly recommend AFC urgent care in front of H-E-B on 762 Near Brazos town center
The facility is very clean. We were in and out in no time. We were walk ins. They got us checked in and in a room very fast. The nurse and Physician Assistant on staff were very friendly and thorough. They had my sons prescriptions sent to the pharmacy before they closed. We had a great experience and will definitely come here again if we need to. Thank you.
AFC Urgent Care Rosenberg provided exceptional medical care. The staff was exceptionally helpful and compassionate towards my son, who was experiencing a shoulder injury. The physician was highly skilled and knowledgeable. I would highly recommend visiting AFC Urgent Care Rosenberg to anyone seeking medical attention.
Check in was a breeze, greeted by very friendly staff. Given easy directions for on line application. She was very helpful. Nurse was very caring, knew what testing to be done. Was informative and gentle. Made me feel at ease and cared for. Doctor was also very caring, listening to my concerns and symptoms. Checked me throughly, gave good results and recommendations. Felt welcomed by all staff. All staff did an awesome job in their field of work. Definitely will go back and recommend AFC to family and friends. Thank you all for making me feel at home, and feel better.
My first time ever at AFC urgent care. The front counter assistant was wonderful very helpful. And the staff was very caring and I was in and out Very fast. Dr took the time to explain everything to me did not rush the appointment . Highly recommend 👌
The office smells very clean. Front staff very professional & helpful. Dr Alvarez was amazing. He wasnt dry like some Drs as if they hate their jobs. He has a great sense of humor. Would definitely be coming back if I ever need services again.
We a had a great experience. I took my son to get seen and the nurse and nurse practitioner were incredible, they took the time to listen to us and they took great care of him. They didn’t rush the visit like some other places do which I was really happy about. The front desk was very welcoming and sweet. Overall a great experience!
Everyone was wonderful, from signing in to walking out the door. My doctor literally sat down and listened to my concerns and gave me straightforward answers with respect and genuine concern.The medical assistant also was very attentive and friendly. And I don’t want to leave out the front desk personnel, they were very helpful and professional. I knew I was in good hands.I have visited other locations as well and found all clinics to be very professional and caring.
Took my son NYE! Staff was absolutely amazing! From the front desk to the PA, exceptional service. Didn’t feel rushed and excellent bedside manners! Will be our new go to urgent care! Highly recommend!
The receptionist was warm and caring. The nurse took vitals and asked questions. She was ok. Spent an hour waiting for PA. Was getting ready to leave when he came in. The only negative I have is the long wait time. It didn’t seem like there was anyone else in the clinic but could be mistaken. I will go back and when needed. Hopefully the wait time won’t be too long.
They store your copay card to charge it later for the full bill amount with no warning. Steer clear of this place. Very shady practice. When I requested the documentation I signed for consent to store my information, it was in Spanish. This Spanish document wasn’t presented to me when I made the co-payment, and for it to be in Spanish is shady. I don’t even speak Spanish. If I knew you’d auto draft my account for the bill, I would’ve given a different card. Just shady business I’ve never had anything medical for auto withdrawal.
From the moment I walked in, I felt at ease. The process was easy, checking in was a breeze. The ladies were friendly at the front desk as well as the back clinical area. Wait time wasn’t bad at all. It just all depends on what you’re coming in there for and how many people are ahead of you. Other than that, I had a great experience and I will be returning in case I ever need them again in the future. Thank you.
My daughter was having a cough and a fever. I called to see if they took her ins and the nurse told me yes. We checked in and got admitted within 20 minutes. The nurses and nurse practitioner were so great with my daughter! She needed a Covid and flu test done and my daughter was scared. They had her go through with it with their sweet talks and smiles. It was great experience. I highly recommend to come here.
I recently visited Awaam Urgent Care in Richmond, TX, and was thoroughly impressed by the level of care and professionalism I received.The medical staff was attentive, listened to my concerns, and quickly assessed my condition. The DR. Humaira Arshad explained everything clearly and provided a thoughtful diagnosis and treatment plan. It was evident that they genuinely care about their patients and prioritize their well-being.Overall, I highly recommend Awaam Urgent Care to anyone in the Richmond area seeking prompt, compassionate, and professional healthcare services. They truly go above and beyond for their patients!
I was greeted as soon as I entered the building. The check in was not confused but my phone was rather slow and the young ladies helped by offering an alternative. But I would definitely go back! It was a nice visit!
I would like to express my sincere appreciation for the exceptional service I received during my recent visit. The professionalism and courtesy demonstrated by both the staff and the doctor were truly commendable. I am grateful for the care and compassion I experienced, and I extend my gratitude to all involved.
This was a great experience even though I went because of an uncomfortable one. They were patient, kind, knowledgeable & professional. They walked me through the process & explained what my care would be & what to do afterwards. Outstanding group of people!I want to add that the physician that treated me called with a next day follow-up to ask how I was & if I had any questions.I definitely recommend them.
Enjoyed my experience everyone was so pleasant. The PA was very knowledgeable and explained every thing in detail about the different medications. I really appreciate that. Didnt have to wait long at all, that was a plus.
I needed a Covid PCR test with rapid response prior to a medical procedure. The front desk staff went over and above to help me. The test results were back from the lab as promised within 24 hours. These two ladies were great.
Please be aware that they keep a copy of your card on file and charge any remaining balance without need for you to authorization. I went in for a mild complaint and was sent to the ER for further testing. Turns out they repeated test at the ER did not correlate with what I was notified at the urgent care. The ER physician told me that the test strips that were used at the AFC were more than likely defective. Now I was charged from urgent care and will be receiving an unnecessary bill from the ER as well. I was an established patient but will not be returning please do your research before choosing a medical facility.
I recommend this place with 100 Stars. Dr. Albert took his time to make sure i got all the care i needed, and i appreciate that. Also, the MA, Tammy, was great! The front desk also was courteous, and took the time to get me checked in as quick as possible..
Very fast, yet thorough service. All staff were amazing from check in to the nurse practitioner I saw. She even called me afterwards with more in depth x-ray results. I will definitely use this urgent care again.
The visit was ok. Unfortunately they didnt have any equipment capable of seeing soft tissue damage to be able to definitively determine if I had a muscle strain or a tear of some kind. I wanted to know if I was going to need surgery or if it was a rest and recovery type of situation for my quadricep that I injured from trying to catch myself during a fall.
This is my fourth time here and They are definitely amazing.. excellent care and we don’t wait a lot . They are all very nice and supportive. They gave us the care we need. I am grateful for having you.. Thanks for your care
Fantastic experience here. PA Juarez and Tammy, the nurse, were so wonderful. My wife broke her leg last week, and they were more helpful when we came for an xray, more than memorial hermann. They gave us so much information, and we left confident.Thank you guys for a smooth experience.
I have come here quite a few times already and been seen by a few of the providers. Each one have been really good in caring for me. I have mostly seen the provider A. Juarez. He is a very professional and caring doctor. I couldn’t ask for any better service. The ladies that work in the front and back desk have all been very professional and friendly. Thank you so much for caring for me each time I have came. I hope not to have to see you all again, but I know that if I ever need to, I can come and get the best of care. Thank you. ☺️
Baby girl has been sick a few days. I was able to make an appointment at midnight and was the 1st appointment of the day. They got in me quickly and were so efficient and friendly.
Had a great experience yesterday with the doctor and staff. They all were friendly and professional. I will definitely go back next time l’m under the weather.
Only waited 5 minutes after check in Cassandra Carmon NP was very knowledgeable, professional and really down to earth. She even called me the same night to give me results! My daughter had a case of food poisoning the next day I told her go straight to AFC Urgent Care Rosenberg and sent her the address! I apologize for not remembering everyone’s name but the assistant/radiology tech and the secretary at the front desk were so courteous. I may just become a hypochondriac just so I can be treated kind in this world right now 😂 jj
Easy check-in via QR code. Once registered, I was called back quickly. The facility was clean. The staff starting with the receptionist to reach you at the door all the nurse and the NP on duty were so kind, knowledgeable and understanding. I received excellent medical treatment with clear and concise instructions on moving forward. I would highly recommend this facility. Also I was in and out very quickly It did not take up my entire day!
By far the best experience I’ve had at an urgent care. The staff are polite, patient, respectful, and kind. Not only was the PA taking care of my concern, but also cared enough to tell me about my elevated blood pressure. The PA had taken the time to order my prescriptions and explain them to me and walked me out himself. Very lovely staff.
At first, I was worried that it was going to be a bad experience because one of the girls had trouble verifying my mom’s insurance; however, after helping her finding different ways to spell my moms name the experience was smooth. Also the doctor/nurse was very nice.
The only reason for two stars is the nurse and front staff are fantastic. I did not like the doctor at all. The doctor was very slow, although there were only a few people in there. He was very rude. Did not listen to what I was trying to tell him. I will not be back to that location.
Very nice team, got me in and out quickly. PA was thorough and clear in exam, diagnosis and treatment instructions. Will definitely go back.
Natalie was AWESOME!!!!! She was kind and patient. The nurse was attentive to my daughter and the doctor listened to my daughter. Overall I was pleased with the office and the staff.
The ability to book an urgent care walkin appointment online was convenient. The front desk staff and medical assistant were pleasant and efficient. The PA that I saw listened to me, performed a thorough exam, and ordered x-rays. I felt well taken care of.The facility itself is well located, with plenty of parking.Nice exam rooms. On-site digital x-rays.If needed, Ill be back.
Once I got my insurance information straight, the service was professional and the staff was very helpful and friendly.
I came to AFC a few days ago because of some severe abdominal pain I was having and a lump that was worrying me. Although it was a gloomy and rainy day, this was the best experience I’ve had seeing a doctor in a long time. When I walked in, I was immediately greeted. The staff were polite and friendly. Even the process of signing in was simple and quick. I thought it would be a long wait due to 5 people before me, but I didn’t wait long at all. The staff worked cohesively and collaboratively live, so the process was smooth. Everyone’s bedside manner was excellent. I’m shy and didn’t feel uncomfortable when it came to showing my problem area. Dr. Juarez was very attentive to every detail or concern I mentioned. He made sure I was given any medication needed and a referral for a diagnostic mammogram. I appreciated it all because normally I would’ve still needed to make multiple trips to access the resources I needed. He even called the day after to check how I was feeling and reinterated how important it was for the mammogram to be done. It’s safe to say I’ll be back for care when needed again.
Came in on a Sunday morning around 11am. We were seen by a very professional, kind & efficient staff. We were out the door with diagnosis & treatment plan before noon! Highly recommend AFC.
This was our first time and let me say I was very impressed with their system. They quickly moved you to a room and the doctor was thorough yet very efficient. This will be our go to place when needed.
Polite all were! Clean facility. The receptionist was nice and friendly as was the nurse assistant! The PA was very informative and answered all questions. Will use again as necessary
Very efficient and was seen quickly and concerns addressed and given good direction for follow up. They also contacted me to follow up on my lab work and gave instructions on what I needed to do next.
Very nice professional people there was only 10 minute wait. The doctor took his time and was very attentive to what I had to say. I recommend this place. It’s why I gave a five stars.
It was a wonderful experience. If I need a doctor, I will be back and the staff was great.!
Great facility, welcoming environment . The nurses and staff love their job, take it serious to administer the best care and treatment to the patient in the best efficient manner possible. I was seen and attended to less than an hour
Friendly and courteous staff, very clean facility. I made an early appointment online the night before and I didn’t have to wait. I will definitely return back if needed.
Dr. Juarez was very thorough and gave us so much time. He never rushed and his staff made sure we were feeling better before we left.
I broke a glass bottle into my hand and they took a look at it for me, i was just a new pt, typing everything with one hand is tough, you have to fill everything out on your phone. But good spot for urgent care needs. Im in a lot of pain but they put up with me
Very professional, everyone was very nice and the doctor even did a follow up to check on me the next day... Would highly recommend!!
Extremely friendly, professional, and inviting environment. I was there for maybe about an hour from start to finish. It wasn’t too busy around the time a went. Would definitely use again if needed.
My grandson had to have a clearance to play sports because he had gotten a concussion and I booked the appointment the night before came in. They seen him right away, everyone was so very nice. The doctor showed excellent care when it came to the concussion and let us know the severity of it took his time not a rush job, I would recommend anyone to go to AFC.
IT WAS THE BEST I HAVE BEEN TO,VERY NICE PEOPLE, SO GLAD TO HAVE FOUND THEM....AFC will be my go to walk in emergency care.....
Very friendly staff. Got me in and out with no delays. Would use them again if needed.
Husband came In for the first time and was seen quickly. All employees were all so Amazing an Extremely Friendly. Will Absolutely recommend to all Family an Friends.
Fast, caring, understanding of the concerns and reasons of what brought us in. Registration was was fairly simple even though my camera didnt want to scan their QR code. Once registered they got my baby back quickly without much wait time. Doctor was quick to come in and check her out after the intake too.Excited that we FINALLY have an Urgent Care that takes from 6 months and older in town.
It was okay If you can wait to see your primary please just go there first & save yourself the funds. Very efficient & I can appreciate the sign in process without all the extra paper.
Brought my bonus child to get a sports physical. Receptionist was so nice. The Nurse practitioner was very quick. Loved the service.
Over all the staff and nurses were great!The down side was that the doctor has no idea what he was doing and was using GOOGLE to try and find what wrong .he said I had shingles when I’ve never even had chicken pox and my condition was nothing like it!!!
I am thankful that Tammy and Mr. Juarez were able to see my son on a late Sunday afternoon. I also would like to thank front receptionist who got us registered quickly!
AFC is one of the best Urgent care facilities I have been to. They are polite and quick. The fact you can get everything done at one place make it even better. Thanks for the great service.
I was seen quickly. The staff were kind and listened to me. The offices were very clean.
I was able to book an appointment on the app for the same day and all the paperwork was available there too. More than one friendly staff helped us get settled in quickly and the doctor was also quick and precise. Thanks for the great visit!
Receptionist was sweet and friendly!Blond nurse was nice and beautiful!Manoj was gentle, kind and patient!They were short staffed but all 3 were so professional, Friendly and patient with us and everyone else!!Love the teamwork!!!!
Awesome service. Will def comeback here again; for sure, the best urgent care we have been to
I took my 5yo daughter in for cellulitis. The tech and the nurse practitioner were amazing with her and their care felt genuine. They were quick and attentive. Very thorough. I will be going back to this urgent care the next time my family has the need! Thank y’all for taking care of my daughter!
The doctor was amazing and super knowledgeable, I had a horrible sore throat with flu like symptoms. The doctor did multiple tests and got to the root of it. Just in one day taking his medications and following his advice I feel twice as good compared to my low improvement seen on my past 5 days following online recommendations. Definitely recommend this location with this doctor.
Everyone was very compassionate . Took their time, and answered all our questions. We would definitely come back.
I was able to register for an appointment quickly online. The facility is very clean and nice. The staff was wonderful and had us in the back quickly.
We came today, the day after the hurricane…all the staff (including the doctor and excluding two ladies) were complaining about how busy they were to excuse their poor attitudes. As a health professional, it is vital to understand your attitude should not change towards patients just because you had a rough day. As I stated to one of the rude nurses, they should not be complaining about other patients and how busy their jobs are. This is healthcare. Honestly, they should all have a change of hearts with their professions.
Staff is very friendly and professional. No long wait times for them to call you to the back examination area. Highly recommended.
Took my son and we saw Dr. Juarez a very professional, caring doctor. He took his time and listened to my concerns. The staff is welcoming and helpful. Definitely would take my kids here again and highly recommend it.
Everyone there was caring and compassionate. Was very happy with the level of service I received!
I was met with a professional staff that took good care of me in a very timely fashion. Thank you. UTI’s are no fun when traveling .
You all were very nice and helpful. I brought my nephew in for a sports physical and he was very comfortable with everyone which makes things a lot easier. Thank you all for being so professional and caring. Keep up the good work.
Amazing, quick and easy experience! We took my son and they were so kind to him. Will definitely keep them as my go to for future visits.
The staff could not be more helpful and caring , Definitely the best urgent care have been to.
Im from Oregon and visiting my kids in Rosenberg , Richmond area.I had a UTI issue and decided to see a doctor in any Urgent Care clinic. Google gave me several addresses and your clinic was my choice . I found your clinic a good choice.the staff were accommodating.The doctor was very remarkable and empathetic. He was quick and I was able to pick up my prescription in less than an hour...maybe 30 minutes.I wish all doctors were like them.Thank you Dr Joseph for the urgent care❤️
Receptionist was really nice. Nurse was awesome and the doctor was good. I really liked going there. Will go there again.
Doctor was super patient and attentive to my 18 month old baby boy. Staff was kind and wait was minimal.
I had a great experience here. Front desk were very nice and welcoming. Answered any questions I had. The PA was also very nice and thorough. I would definitely come back and I would also recommend this urgent care.
My visit went really well. The staff was very accommodating and friendly.
Staff was very professional, proficient and friendly.Made my appointment online , was checked in and seen immediately.Medical Asst.Tammy and NP Michael Moss were very attentive, considerate and most of all knowledgeable!
The medical staff here are very thorough and highly professional. They are very concerned about getting the proper diagnosis and treatment. Would definitely recommend!
Short wait time. The AP was knowledgeable and answered all my questions and took his time answering them as well. He worked with me with comfort level with medications.
Made an appointment last night to come into the urgent care first thing this morning. I came in for a hurt ankle after dropping a weight on it at the gym. The staff was very friendly and quick to help me out. Xrays were taken and I was in and out within the hour. They gave me a boot for my ankle as well as a disc with the radiology images upon request.
Great experience with the care provided. Thanks to Shayla at the front desk. Beautiful soul…
VA Approved services. Veteran PA. Very knowledgeable staff, set my concerns to rest, and made the process super simple. Definitely recommended.
The doctor was amazing !But receptionist was not friendly. Made us feel uncomfortable. Even my kids noticed she was really cold.she is the face of the clinic and something needs to be done about that.Apart from that excellent service from the doctor!
Very happy with care I got there. This was my first time to use them. Very nice staff.
Everyone so professional, patient and caring. Excellent service
Everyone are really good, kind and professional. Theyll be definitely my go to urgent care.
I came in 2 days ago with a sore throat, ear ache, and drainage in my throat. I was told that without taking any test, it was for sure Strep throat. I was given a shot in my butt for the pain and prescribed the Zpak. A few days later, the pain was back in my throat. I came back and was tested for Strep and it was negative. Very frustrating to know Im taking meds for something that I dont have. Turns out its allergy related, per self diagnosis. I was seen quickly so Ill give 3 stars for swift service, it was very clean and the staff were pleasant. Please dont ever guess when a simple test could have been done. I already dispise taking pharmaceuticals as it is. Im grumpy and dont like to give bad reviews as well.
Its was amazing the kind of care giving to my daughter. Staff are awesome
One of the best urgent care facilities I have ever been to. The staff is very nice. One nurse was able to administer a Covid test as well as a strep test on my 2 year old son with NO TEARS using some clever distractions. I was completely blown away. This place will be my first choice anytime we need care!
Went in for sore throat. Strep test came back negative but after the doctor looked me over he decided it must be a false positive and gave me a zpack. I feel 80% better the next day. Thank you for not relying entirely on the tests and evaluating your patient. Great experience.
The place is very clean, their treatment is great, and the doctor is very wonderful. I recommend it to everyone. Thank you
The staff and physician assistant here were great! Very satisfied and would definitely recommend!
The people are nice but the wait is too long. We waited to get a visit summary. We ended up leaving without the visit summary after waiting over 20 minutes for it. We got absolutely nothing from this visit
Good service. However, I still don’t know what I have on my right hand or how to treat it. Still in pain.
People in the desk was nice.Just paid for not help at all doctor she said if you felt bud go to the hospital.
They was great. The front lady took time to help validate insurance, the nurse practitioner she took the time to listen to us, explained everything well, and made sure when my son had questions she answered them. In and out with in an hour.
I was the First appointment of the day filled out everything online. The ladies were professional and very nurturing
Great servicesI am from out of town the staff made me feel as if I was visiting my hometown physician.Thank you 😊 💓Peace
The Staff was very friendly.The nurse practitioner was very informative and knowledgeable.Thank you
Everyone from the receptionist, the MA/Nurse, and provider were exceptional. Service was quick and the provider was thorough. They listened to my symptoms and created a plan to treat accordingly. Will definitely continue using them for my urgent care needs.
Only 3 star just because they didnt dix the problem i had with my ear Dr Albert was good the staff was ok me coming back mybe not
Everyone was helpful & patient in helping me fill out the forms. The entire staff was very polite & all my questions were answered. I appreciated their professionalism.
Very nice staff and knowledgeable. It was an amazing experience. I recommend this place for sure 👍
Prompt service from front desk to care. Everyone cordial and pleasant. Made to feel comfortable. Would recommend AFC services 💙
I went here because for 2 reasons. 1. It was in network with my insurance and 2. It was super close to my home. Let me just say I’m so happy I did go. The front office staff were super nice and welcoming. They made me feel very comfortable. The doctor, Dr. A. Ray was also very welcoming and she listened to my full concern. Even after we talked about what I originally went in for she came back around and asked me again is there any other concerns I wanted to discuss. She explained everything thoroughly. This will most definitely be my go to urgent care.
Everyone was very helpful and friendly! Only $10 for my daughters sports physical and was very quick as well as I appreciate the fact that he was considerate of not making my daughter uncomfortable.
I went to Urgent Care on a Sunday not feeling well. The front desk staff was friendly as they verified my insurance. The nurse was gentle and patient as she took my vitals and asked me about my symptoms. The provider was sympathetic, patient and took her time to explain how to treat my symptoms.
Brought my 3yo son in for the first time for a late appointment since I didn’t have time to wait until the morning to see if I would be able to get in with his regular Pediatrician. Everyone was super friendly. Dr. Juarez was great with my son! We did have to wait about 30min until we got seen but I’m assuming because he was the only one working.
Visited the location in Rosenberg on 05/27/24. I’m leaving a 2 star only because the receptionist was not welcoming and friendly.I felt that my son and I were an inconvenience that she had to check us in for his appt. I’m hoping she was just having a bad day and this is not her regular self. Leslie & nurse practitioner were great!!!
My kids and I were not feeling good. We went to AFC and was seen within 20 mins and out within 30. The staff were very friendly and helpful. Definitely would recommend to anyone that’s not feeling good.
I will never go to AFC Urgent care, they made me wait looooong time, they initially charged me $50 then a month later they taking money out of my bank without informing me. DO NOT GO HEREIf they billed me a month later then what was the $50 that they charged me for?I don’t understand them.JUST AVOID GOING THERE
Staff was professional and friendly. Did not rush my consult. Like that they offered me an X-ray so that I could feel comfortable another my diagnosis. Gave me the option of waiting for results from radiology or I could go and they would reach out. Best part I didn’t even feel when the nurse gave me a shot.
Very professional and attentive. Would defiantly recommend this urgent care.
Staff was very nice. Hcp was also nice and very helpful. No wait time at all after paper work.
First time going here, amazing staff ! Sweet kind people ! The nurses were fabulous && the drs bedside manners were top tier! 10/10 I will be recommending to everyone!💕
Cassandra and her team were fast and helpful. Excellent service, I would come back.
🛑 Fraud 🛑 . Don’t give them your credit/card. Fraudulent charges where made on my card. I payed cash when I went there and they send me a bill online , I used my card. They crept my card info and they charged $160. I called their billing, they said my account was already closed and they have no idea this charge was. I was telling my coworker what happened and they had the same incident two prior. They charged their credit card and to report/cancel their credit card. Please Be very care. Avoid this place!!!!
All staff was very understanding of my chief complaint and very informative on my treatment plan. If I need quick, efficient and urgent care in the future this will be my place of choice.
My 3-year-old daughter and I went in, had symptoms of the flu. They saw right away, were really patient with my daughter, she was scared, we were in and out so quickly. They were very personable, not like stick in the mud doctors offices that Im used to going to. I would highly recommend AFC Urgent Care
Very clean facility. The wait time was not too long. The doctor was very nice and made my daughter feel comfortable. I highly recommend AFC urgent care.
Easy to check in,fast service and to profesional and good explanation about my symptoms.Thank you for your good service 🙏
Thanks Mr. Albert. he patient and meticulous to find out the cause of illness. let we reassured. Very thankful
Professional, did a great job, I will tell people to go there for treatment.
Absolutely loved our first visitStaff &nd Dr were great
This new urgent care is wonderful!My first visit with my sick child they were quick and eager to help and heal! From the front desk assistants Cynthia & Carla to Dr. Duke was amazing!I am so glad they are local in the community we live in!
So nice clinic clean and good presentation,staff very friendly and very polite. Ill give them all the starts. I highly recommend this provider thumbs 👍
Very professional and courteous. Building was clean and nice. Listened to my complaints,tested for strep and prescribed appropriate medications.
Very efficient & professional. I was in and out much faster than I had been expecting. Their self pay fees are reasonable also. I hope not to need them anytime soon, but I would definitely return if I needed to.
I came in yesterday afternoon and received quick, prompt, and very friendly service. I wasn’t feeling my best and they assessed me immediately. The waiting room was very clean as well. I’ll definitely be coming back.
Staff and doctor was very friendly, timely and professional.
Great experience!! Professional and friendly. Great customer/patient service!
The staff were amazing, fast, and efficient. Everyone there was so nice. Thanks for still seeing me so close to closing. They even called the next day to follow up.
They were courteous, professional, nice, and took quick care of me.
Excellent care. They’re always prompt and professional. Definitely recommend this location!!!
Amazing, nice and attentive staff! Checking in was quick and easy and I got seen immediately. Nurse practitioner was super helpful and informative. I was in and out!
Great service and great staff. Their check in procedure is all digital which I feel is faster.
Easy and quick check in. Did not have to wait more than 2-3 mins before being called back. The NP and tech were very nice. It would be helpful if the front desk gets a little better with customer service.
Front desk and med team were fine. Didn’t do anything just the usual urgent clinic recommendation that is a virus and it will work itself out in a week lol. I heard the nurse practitioner read to the guy in the next room the same script she memorized to me. Nice. They just went through the motions. Went to see my PCP after and was given actual treatment.
I came in on Oct. 29th with an asthma attack. Usually a breathing treatment and steroids work, but on this Sunday my O2 level wouldnt stay up. The ladies and Dr were very kind to my daughter and I. I was told that I would need to go to ER and I did. At the ER I was given another treatment, x-rays and blood work, then released with a prescription for antibiotics. By the time I got to the pharmacy, I started to feel really bad again. The urgent care was closer and I felt safer with them, so I drove back to them. They were quick to help me, even though I was in full panic mode, and having trouble listening to what they were instructing me ,I was terrified. They called 911 to have me transported back to the ER. I spent a couple of days in the ICU. I feel blessed that I found this Urgent Care and will continue to go there when needed. Thank you for so very much for your compassion and kindness!! Oh and the cost was very reasonable!!
Super kind staff. Very prompt in check in and visit. Dr was knowledgeable and asked alot of questions which I liked. Very caring staff and people
Couldn’t get an appointment at my daughter’s regular pcp so I found this urgent care. The staff and doctor are very nice. We came in because my daughter had a swollen eye which we thought was pink eye turned out to be a bug bite. Doctor asked about the fever we mentioned and took the extra time to examine her and test her for strep. Turns out she had strep and we didn’t even know if. Thank you afc urgent care! You guys are awesome!
Went there for DOT easy process, kind staff, clean facility and took around 30 minutes.
Great quick and thorough service. I was seen quickly and all my questions were answered.
Well online appointments are great, you can fill out all of the forms online. Schedule your appointment time. But when you show up for your appointment you still have to wait over an hour to be seen. Went in for a COVID PCR test, they assured Id get the results in 24 hours (yea right) its been 72hrs since the test. You guessed it nothing yet, Ive lost three days of work. Well one thing for sure Ill never step foot in that business or its affiliates ever again or recommend them.
All staff were very nice. I appreciate the care from Cynthia and provider Brittany. Another great thing I was in and out in a timely manner including with the X-ray I had to do. I would definitely come here if I needed to.
Quick and quality service! Thanks for a pleasurable urgent care experience!
Great staff! The front people were friendly, the nurses, as well as the doctor and they all were beautiful. -Bronson
Prompt service from front desk to care. Everyone cordial and pleasant.Would recommend AFC services.
Everyone was super sweet and nice, amazing service and genuine care. I will definitely be coming back.
The staff and provider were very kind, patient and courteous. They were the only urgent care around that didn’t put me on hours waiting list. My child had a fall at school and needed stitches to close the wound. I am so thankful I came across them.
Good TLC efficient and fast
10 I love the care I received The provider and staff were awesome
Highly recommend! We came in last minute and they were super kind to us. The doctor saw us right away and we were in and out. Happy to have this urgent care in the neighborhood!
The ladies were Awrsome. I did not have to wait and they were patient and kind.
Had a great experience but the only draw back was the covid prescription was too expensive at $600. Im on Social security
The staff is very friendly and attentive! Great service!
The overall experience was very pleasant. The staff was kind & attentive. Service was quick, we were in & out.
Great service as usual. Clean environment.
Tye staff is very friendly. Providers super professional. Highly recommend
Excellent service and care . I went in because I had a sore throat. The staff was excellent, and the doctor was kind . Definitely recommend.I made an appointment online, and I was seen on time.
Easy to use online appointment, friendly and professional staff, and knowledgeable and professional provider. All questions answered. Thank you!
I really appreciate the thoroughness of the nurse practitioner that helped me. She answered all of my questions and provided very helpful insight on how to help myself heal correctly.
I could not get into my pcp and needed to be seen to be able to get an antibiotic for an infection. The staff, as well as the doctor were friendly and professional. The environment was pleasant and relaxing. I will certainly be back here with any other issues if I cannot get to my pcp.I recommend this facility to anyone in need!!
Thank You for being so loving, caring, attentive and knowledgeable! You all take care of business and I appreciate getting in and out and feeling confident about my visit. Keep up the good work! ~Altha D. Rodgers
They were so efficient, friendly and thorough, the clinic was clean and I cannot recommend this office enough!
You guys were quick and professional. Very clean and up to date equipment and knowledge professional. Even reception was very friendly and patient explaining registration.
Did a fantastic job stitching my 3 year old’s chin after a bad fall. We appreciated the provider’s wonderful and kind bedside manner.
Nice place amazing people they are really nice and patient highly recommend
Definitely a very quick and great experience. I was able to find out why I am sick and get medicine. I’m very happy this place is here.
Great staff the doctor and nurse were kind
We got a school physical done for $10. It was great, it only took 30 minutes and they completed the paperwork.
The check-in process was easy, and my kiddo was seen right away. Thankful for their convenient location and were quick to call-in a prescription to our pharmacy.
Great place to take the family, great care and great service!
Very good service. Wait wasn’t so long either.
My 2 year old was seen. Everyone was friendly and we were seen almost immediately. The practitioner took her time and answered all of our questions.
I’m in so much distress and pain I went there for help. I got the help that was greatly appreciated and I’m now awaiting for my prescription to take care of all else. The staff was so comforting!!! Absolutely wonderful care given to a veteran under distress. Thank you and staff.
Everyone was very nice, I was in and out within an hour.
My son was seen by doctor Lacheria Vanburen. He was complaining about am ear pain .She was so nice and helpful.Very professional and the receptionist as well very welcoming.I will definitely come back here. If i have any urgent care emergencies.I jjust had to leave my 5☆ review.!Thank you i would definitely recommend this clinic.
Expensive , long wait time , nice staff
They took my money and then wouldn’t treat me because my heart rate was slightly elevated. I have 103 fever. That is why it was elevated so they sent me to ER and everyone there agreed that was stupid. They even said never to go to that place again.
We had a great experience with PA Albert Juarez and his staff. He treated my 2 year old very well. Good job 👏
The staff and providers are knowledgeable, they take their time to listen and truly care for you. This place is amazing.
Quick in an out, educated patient with options to choose what test I would like to get done and pros cons explained for each option chosen then followed up the next by phone to check on the patients health.
We have used AFC twice already. They were friendly both times. They helped us make a diagnosis very quickly for our ailments. We will continue to use them in the future.
There’s never a wait. I’ve been twice and seen 2 different providers. Both were excellent. Would highly recommend.