vybe urgent care

First of all, I have no insurance and my fee was 135 out-of-pocket which is the cheapest I’ve ever paid for a walk-in clinic without insurance. There was no line so I was seen right away. The staff was very friendly, including Monica at the front desk gave me a heads up that I should move my car without getting a ticket. Kaval Did not use a lot of medical jargon so overall easy to understand my medical diagnosis. And they are having a summer sale for school physicals for just $40 With my son so he can get one while we wait for our insurance to start next month

I was on time for my appointment. After the sign in process, I was taken back quickly. The Nurse was very pleasant and professional. The Dr was very thorough and listened to my concerns and addressed everything I needed. He ordered the appropriate medications and was very professional and caring. I am very pleased with this urgent care facility and feel confident they do good medical care there.

Very convenient, quick and to the point urgent care. Got me in and out and all the staff were very nice to me. They also take walk ins and insurance allowed me to only pay one small co-pay. Super happy with my visit!

The Vybe Urgent Care location on Spring Garden is an awesome facility! My family and I have visited here a few times, twice including my 6 year old daughter and the process is honestly a lot faster and easier than going to the doctors. Everyone is very kind and helpful and I have had no complaints during any of our visits. We will definitely be coming back whenever we need to and I’d recommend Vybe to other patients as well.

This was my first time visiting Vybe & I had a great experience. The front desk staff were helpful & friendly and I didnt have a long wait time. The doctor I saw was also friendly & accommodating to my needs

I came in a little emotional and everybody was so nice and helpful especially the LADY at the front desk. She was patient/helpful and understanding despite me being all emotional and all over the place. My attending nurse HE was nice and spoke with little medical terminology so I could understand plus making sure I knew what was going on. Love to see representation and feeling of great vibes. Love ppl loving the work they do. The doctor was also nice and very pleasant. I felt welcomed. Great place.

I recently visited Vybe Urgent Care with an emergency issue. I could barely breathe and didn’t know how long the wait would be. To my surprise Ms. Monica at the front desk handled me with white glove care. She helped check in and put me at ease about the wait time. In less then 15 minutes I was taken to the back and handled with the upmost professionalism by M.A. La’Keiya. She was very patient with me. Took my vitals and tried to get to the bottom of why I was having such difficulty breathing. We took a series of test. She monitored my vitals assuring me that things were stabilizing. She then updated Doctor Robert was knowledgeable and explained what was happening to me and how he wanted to remedy the problem. He ordered a few chest X-rays. Even the tech was very friendly, concerned, and wished me well. The team there treated me like I’ve never been treated by any primary care physician I’ve ever had.From check-in to check-out, the process was smooth. I was very comfortable with the plan of care. I also appreciated the follow-up instructions provided, which were clear and detailed. Overall, I was impressed with the quality of care and would definitely return if needed. Highly recommended.What a wonderful team you have.

Well I dont agree w/the doctor & treatment.I could have taken Motrin @ home.My hand is still feeling like its on fire.But the staff was timely & professional so I appreciated that. And I didnt have to change into a dressing gown...& so I was glad for that.Thx!

Got there unannounced and was immediately checked in by real nice lady. Painless checking. I was seen by nurse who went thru usual pre med checks n Doctor came in n treated my issue wit grt bedside manner. Highly s as tisfied experience thx yall

Everything was great - the whole team I interacted with were professional, efficient, and honestly friendly - they listened, explained, and quickly cared for my health issue. Mike was the Physician Assistant - he was personable and is a knowledgeable practitioner. Will def go back/recommend.

I’ve been at this urgent care before and it was… abysmal. I was hesitant to go back but my GP is closed on weekends. Glad I gave it another shot.This time I had excellent care by a team of kind professionals. Dr Kadakia listened, took her time, did a thoughtful exam and walked through a care plan with me. Really important to be shown kindness and understanding when you’re sick enough to go to urgent care.

The staff was SO NICE! i’ve had less good experiences there during the day before but the evening staff was great and everything was so fast

This was my 1st time at this Urgent care. The staff at front desk was very pleasant and helpful. The nurse Donny, and the physician was pleasant as well. I would go back to this facility again. They sent me to Bustelton Avenue facility to get xray. The staff there were pleasant and the wait time was minimum at both sites. Kudos to vibe urgent care.

I made a next-day appointment for 9:30 am. Scheduling was super easy and I was seen very quickly once I got into the office. I got the care and medicine I expected and needed. Would definitely go back to this office if I ever need an urgent care appointment in the future!

This is a fantastic health center. Everyone is very friendly and professional! I received wonderful care from Donny and Dr. Russell Harris!! Both took wonderful care of me! And the receptionist was great!! Thank you Donny and Dr. Harris. The next time that I have a medical problem I will be back!!

The structure of the urgent care is like most others, I have no issues/comments to say about the facility. My issues are coming from been treated by Dr. Tony Thai. I went to the clinic for concerns for a nefarious medical issue. After telling the medical assistant my symptoms and waiting a good amount of time, Dr. Thai came in and began by addressing the big scary thing I was there for which was helpful for reassurance. However then came a barrage of him talking nonstop about 1 specific symptom I had which was not my main concern at all. He took our conversation and tried to manipulate my logic on how I would want my appointment to progress by CONSTANTLY saying We need to keep this conversation on this one topic. Every time I tried to ask a question and voice my concerns he constantly talked over me in a way so that he wouldnt have to listen. When I was finally able to get a word in he very quickly dismissed it and stated I have to keep the focus of this conversation about this one symptom/topic. I started to get a bit agitated that he wouldnt let me speak at all, and he begrudgingly let me speak and finally addressed my other concerns as well. However all while doing so his body language, eye movements (darting eyes, lack of eye contact), subtly shaking his head to show that he is annoyed by me (Im confident that he thought that I wouldnt notice any of this) and much more started to show his character of someone who really doesnt enjoy what they, and is looking to the bare minimum as quickly as possible so he can go home. If you have to go to Vybe Urgent Care in Spring Garden I can only hope that you would be seen by someone else other than Dr. Tony Thai. I hope you get someone who will listen to you, let you speak and ask questions, and not rush your appointment. Everyone other staff member was fantastic and friendly, but Dr. Tony Thai has ruined it for everyone else.

Both KP and La’Keiya were very kind, informative, and helpful. They walked me through every step of their care. Having to go to urgent care is rarely pleasant, especially in a lot of pain, but I recommend this one 100 times over, especially with KP and La’Keiya!

It was easy to make an appointment. The staff from the front desk to the tech to the PA were all kind, friendly and helpful. Highly recommend going here if you need urgent care.

I had a great experience using Vybe on Spring Garden over Labor Day Weekend. Everyone I came in contact with was friendly, caring and super competent. Dr. Patel was amazing! He diagnosed my injury and was kind, patient, and attentive. Everything about this place was top notch. So glad to have this care center in our community!

Friendly, knowledgeable nurses and doctor who treated me. They did tell me I had strep but hey not their fault! I left feeling well taken care of. Thank you for a very pleasant visit even as I felt awful.

Everyone was extremely nice and efficient. I had a short wait (I was a walk-in), and young woman showed me into an examining room, took my vitals and the doctor came shortly after. I explained my problem and he prescribed the appropriate meds to tide me through until my PCP appointment next week. Altogether, a very good experience.

Dr. Bagnor is so sweet and made coming to urgent care easy. All the staff is nice and respectful and the facility is clean. You do have to wait a little bit I was seen before my estimated appointment time.

Visited this location on Friday, 13th, 2024. With a tooth infection. I couldnt see a dentist until monday. The doctor suggested to me a pain medication that would help me through until my dentist visit on Monday. I didnt really want it. However, the pain was unbearable, so I agreed. They sent the prescription into the CVS pharmacy. When I got to the pharmacy, the pharmacist told me there was no prescription in the system. By now, the vbye urgent care was closed. The next morning, I called to find out what had happened. That is when I started to get the run around. Got hung up on, and then the front desk said they had no idea. Finally spoke to another doctor there who told me the doctor who wrote the prescription was off and he can not get in touch with him. I have never seen such unprofessionalism in all my life dealing with any health facility. I recommend everyone reading this to find another route to your problem.

The staff is incredibly sweet and kind. They make you laugh even when you’re not feeling your best. I highly recommend them.

Please ignore the 1star reviews.Vybe Spring Garden is one the BEST urgent cares I’ve ever attended!I was seen on Thursday. The front desk was very kind and informative, especially because I had a few issues with my insurance, we was very patient with my situation.Even though I was really nervous about my visit, Nurse Sabrina took care of all my questions, my blood (she’s the best, didn’t even feel the needle go in ) showed compassion, kindness, and communication…. And so funny.Dr. Keval was quick and efficient. I like a doctor who has great bed side manner.I appreciate everyone’s teamwork and joy that’s so obvious at the clinic, I can tell they really enjoy caring for others.Thank you Vybe. I will be back!

Excellent team & fantastic service! Reception, nurses & doctor were friendly, efficient & thorough. Our family has been here so many times over the years & it’s great.

They had me in and out however, i suffer from getting either sore throats or strep. I work a job where I’m constantly talking to customers. I tried to explain that to the attending physician and he asked if i could perform my job.. HUH? What do u think? I have a sore throat, my chest burning and my head hurts.. Would u wan to see patients all day with a burning throat? It almost felt demeaning having to explain why i needed a measly 2.5 days off from work. In the end i did get the note but sheesh, I wasn’t asking for a million dollars. Just time to get myself together b4 returning to work..

Currently Im in a Vybe urgent care and all Im getting is Attitude and nothing, there are not a lot of people in here Im sitting in the care room, and being ignored. The person who check my Vitals would not look at what the problem is but just be dismissive. My insurance is good I couldve been our of here a few hours ago.

The doc was great. The wait and website not good. There was a yelling mother with two screaming children making it miserable for those waiting to be seen. Staff said nothing. The website wouldnt give appts for the times it said were available, without explanation. The staff generally pleasant.

I visited The Vybe at the Spring Garden location twice while feeling under the weather, and both times, the service was phenomenal and fast. I was in and out in less than 30 minutes. The entire staff was incredibly friendly, especially the front desk attendant, Amirah. Despite checking in multiple patients, she remained professional and kind. The MA, Wanda, and Dr. Snow were also very friendly, and I didnt have to wait long to see the doctor. Highly recommend!

I was in and out and provided with courteous service on a Friday! The PA took time and asked questions to really understand my symptoms to assess, diagnose and treat.

Very pleased with the medical services. My doctor took time to explain everything to me as well as follow up care. Come early to find street parking.

We had a great experience at this urgent care, really wonderful assistant and doctor took time and didn’t rush, my 5 year old said “this doctors visit is actually fun!” $40 for a school physical, tons of appointments, highly recommended!

For context, my appointment was just for a physical exam on a Monday at 2 pm so really nothing major. Also, I’m just writing this because I’m bored waiting for my ride home. Anyway, I have five points to address to whoever is up late reading urgent care reviews on Google- Checking in was easy with the tablet- Receptionist was direct and gave clear instructions- Wait time was average for an urgent care- Got in and out fast for my physical- Medical staff was friendly, efficient and helpful- Overall nothing exceeded expectations but I left feeling taken care ofPicture unrelated it’s just my favorite brownie recipe (it’s original btw)

Nube on Spring Garden is always clean and smells great. Staff are always on point! My previous visit I met La’Keiya. She was AWESOME! I needed blood work and I swear she has THEE most gentle hand EVER! I felt nothing! Even when she took the needle out still nothing I felt. She was great, very on point and happy to help. Good luck sweets and enjoy you career🫶🏾

I had a great experience at Fybe today Wed, Oct 23. It was my first time going to Urgent Care facility. My appointment was @ 4:30pm I got 15mins before my appointment I waited all of 10 mins. The doctor was very nice polite, professional and informative. I will suggest Fybe to anyone.

So let me get this straight.If you’re coughing up green mucus with non stop coughing, have green snot, a sore throat, & asthma on top of that so it’s worse. That means it allergies & I should just take Zyrtec. The Dr told me my lungs sounded fine. Gal!!!! I can hear the mucus myself!!! I cannot believe this place! But this is now becoming a common theme with urgent care centers when a patient is sick. They just say it’s allergies & give U Zyrtec. Or in medical term Loratnadine. This is why people are dying of colds, because it’s not being diagnosed properly!

I had some pain and went it to see what could be done. Everyone was extremely kind and Jose Torradas is one of the kindest doctors I’ve ever met. He took the time to explain everything to me and carefully explained what was going on. I’m 100% going back to the Vybe care on spring garden. Thank you so so much again.

Not crowded and a nice clean office. Staff very professional. My Doctor took time to explain my symptoms and after care.

Just go to the ER. I went to this urgent care because I dislocated my shoulder. I paid a $30 copay when I was there. Not only was there no x-ray to look at the shoulder, there was no medication to treat my pain. I went looking for Toradol as I do not like opioids. As an alternative, because they somehow had none, they called a transdermal prescription into my pharmacy that isn’t something that’s usually stocked. It was called to a second larger pharmacy, where it was not stocked either, and I had no pain management beyond ibuprofen for days. I was given a sling, but I was not given the packaging for the sling or any instructions on how to put it on, and in fact the medical assistant needed help from another employee to figure it out. Because my shoulder was dislocated and I had no pain management, I was only able to use the sling for the two hours directly following the visit.Yesterday, I received a bill for $115 additional to the copay I was already charged. I have terrific health insurance and was going to send the claim. Overnight, though, vybe debited that amount from my checking account without my authorization. I actually received a notification from my bank about potential fraud, and that’s what I woke up to this morning. I’m sure they will tell me there is some fine print that allows them to do this to their “patients,” but honestly that’s just worse, and predatory practices like this are exactly what makes American healthcare such a scam. Again, just go to the ER.

Don’t waste your time making an appointment. Made an appointment and then proceeded to wait 50 minutes for a quick (less than 3 minute) appointment. Multiple walk-ins were taken ahead of me.

Ms. Amirah T. was extremely helpful , patient and informative while making the appointment for my office visit on Monday 10/07/2024. Upon my arrival to the center, she made certain that I was comfortable during my visit. Please extend my gratitude to Ms. Amirah. Be Blessed. /Deborah

The staff here is amazing. Always. I’m an RN and I have needed to come numerous times for various ailments. I am always impressed by their professionalism, knowledge, and customer service. Thank you Vybe!

They were pretty fast to get me in and out. The doctors were very professional and very easy to talk to. I’d come here again.

The staff were very considerate and expedient. Not a busy site so very little wait time. The nurses are well experienced and thoughtful. Shoutout Nurse “Allstate” Sabrina

Staff is always pleasant and doctors are always helpful and actually hear me when I am telling them what’s wrong.

My experience was quick and fast I signed in the lady at the from desk was friendly and helpful. The assistant also was nice as well and understanding listen to me about my issue communication was on point. Other than that it felt rushed as if the doctor didn’t know what was really wrong with my back overall 7/10

Clean environment, everyone was professional and very nice, and they get to you in a reasonable amount of time very happy with my experience. If needed in the future I will definitly go back to this place

Best urgent care ever! Taken back BEFORE my appointment time, nurse conducted testing and doctor came shortly after. In and out in about an hour!

The receptionist has to be one of the nicest people I have met in a healthcare setting. Professional yet kind and informative. Five stars for her!

I was a walk-in. Got bit by a dog. Receptionist was friendly & thorough. Got in to see the doctor quickly. Exam was good. Checked my records, got a Tdap shot, a prescription & was on my way. Excellent service.

Came in for a walk in appointment. The front desk personnel and medical assistants were all very kind and attentive. They were professional, patient, and very helpful. Sadly, I wish I could say the same for the provider that saw me. I spent more time with the medical assistant than I did with the provider. The provider came in and saw for a total of five minutes. I said that I had a rash to which she condescendingly replied that it is a hive. Not once but three times (my bad for not knowing the difference). I explained my concerns and she just kept being dismissive. Quickly told me to take some Claritin, use the ointment she prescribed, and to stop taking my medication. Then she just up and left.It was just very rude - patients are coming to an urgent care clinic for answers and help because they are concerned. And to not even show any empathy? I would have rather waited until my primary care provider could finally see me than be seen by this urgent care clinics provider right away.

The girl at the front desk Amirah helped me with paperwork I needed. Everyone was really nice and helpful. The center was bright and clean. I will be back again

Best urgent care ever! Very patient with problems with my insurrance and whenever I was seen they were extremely pleasant and personable! My injury was minor but they still took time to explain and answer all my questions. Favorite UC 😌😌✨✨✨

I had a workmans comp issue was seen at Vybe Urgent Care from the time I entered the building I was immediately greeted by staff personnel, who made my visit along with all the other staff members a very pleasant one considering the circumstances. The young ladies were very professional respectful and patient with me getting all my information together to be seen. I would recommend this place to anyone needing urgent care. Thank you ladies for all your help well done 👏.

The staff is fabulous!!! From the front desk to the nurse to the PA. All care, are thorough at their jobs and made sure that I followed through with the Dr’s advice.

Update ‼️ I love this Urgent Care. and the doctors and staff. Their polite have patience and a courteous. I mean I literally sat in the waiting area for two hours to be seen at first it was kind of slow and then I was in and out I already think it was worth the wait. Just my opinion but I hope that when people see one star reviews, they Look past that and still give this urgent care a chance.☺️

The nurse that helped me was so nice ! i wish her so many happy days, omg. i didn’t have to wait that long either. my appointment was at 1:50pm and i was out at around 2:20pm.

DO Tony Thai completely missed me having walking pneumonia. Told me to take Benadryl and Flonase. After 10 days of misery, I finally got into my primary care provider and they were appalled that my diagnosis was missed. Immediately was prescribed effective medications. Shame on you for dismissing patients symptoms and taking copays for doing absolutely nothing.

I went today for a dog bite. The wait time was five minutes. The place was very clean, the staff was very professional and friendly. I was in and out and well taken care of. I would be back.

My first time at Urgent care I was surprised at how fast I was seen got Xrays done all in within an hour excellent staff and service 👍🏾

The secretary was rude to everyone that came in and kept vocalizing that she wanted to go home. After a patient left, the secretary and the nurse (in front of everyone in the waiting room) continued to make fun of him calling him a he/her/him/she. The entire time I was there everything was unprofessional and patients were spoke to with attitude.

Thank you vybe urgent care for making me so comfortable, treating me after a bad fall . Everyone was professional and friendly. Amazing first experience and I will definitely seek your attention when I need it 🙏

I really need for my. Baby too see the doctor today on a Saturday morning and Im glad I found Vybe I appreciate the customer service I received from Monica on the other end of the phone. Thanks in advance.

This was my first time here.Everyone was really friendly.They also did a great job explaining everything and helping with my injury

Everybody here is so kind and professional. Ive never had a bad experience here. I highly recommend this urgent care.

Quick and helpful. I was in and out in no time. Hopefully to be feeling better in no time. Great location and staff.

Amazing care!! Doctor was very attentive and made sure I understood what he was talking about and how we are going to fix it.

Sabrina and LaKeiya were awesome and caring. I appreciate the support since Im not good with needles. 5/5 would let them stab me again with a needle

I fell while running and made an appointment because I was nervous about anything being broken. Everyone from the front desk staff to the doctors assistants to the doctors themselves were professional and amazing!

I am always well taken care of at Vybe. It’s so much easier than scheduling with my primary doctor.

Care was great when finally seen. Problem is you make an appointment but that in no way assures that you are seen in a timely manner. Plan on waiting an hour or more.

By far the best experience I’ve had at any medical facility anywhere. I am traveling for business and fell, and came here for an X-ray. The wait wasn’t bad, and everyone from the front desk to the nurses, Xray tech, and Doctor were all so kind and helpful. They were patient with me and made an unpleasant experience an unexpected positive one.

Walked in without an appointment on Fourth of July weekend morning, and the staff was great. The doctor who ended up seeing me was efficient, smart, and kind. The whole visit was under an hour. Exactly what I needed.

I came in today in very bad shape. By time I left, I felt much better with a definite diagnosis. Everyone from the receptionist to the PA and everyone in between was super professional.

Thank you so much to the knowledgeable staff person who helped me KINDLY up front! She was fabulous 🤗💖

The receptionist and staff were amazing, helpful and very friendly. This is the best & cleanest urgent care in the city !

If it was possible to make this location at 15th and Springgarden in Philadelphia my primary care physicians office, I would. Everyone was so inviting and helpful. .... 5*****s all the way.

The building was very clean and sanitary. The medical assistant Sabrina was very friendly and informative. I was in and out with no problems.

Very nice employees, was very helpful and didn’t wait long

Ameera and Donya were just wonderful. The doctor was great too. Thank you so much for your great care

Amazing place I had to get my lab work done for my job….I was in there for 10 minutes the staffs are great I highly recommend this place 💯

This was my first time going and it was not a disappointment. The service was quick and those providing it were very friendly.

My first time there and the staff was nice and friendly.The place was also nice and clean. I will definitely tell family and friends about this place.

I had a great experience today at this Vybe location! Dr. Thai and all the staff were super helpful & courteous the entire time and was seen relatively quickly despite being a walk-in patient. I was given clear instructions and they called in my RX very fast, so picking up the prescriptions I needed was a breeze. The only thing I’ll add is that owners of this location may want to get some white noise machines for the exam rooms, as I could unintentionally hear other patients talking with the nurses and the Doctor in the rooms beside me. So, I’m assuming they could probably hear me too. Thanks for the help today!

Terrific. I was seen by a physicians assistant who was extremely thorough and mentioned new, cutting edge medications for my condition that my family doctor had never mentioned. However, he cautioned me to check with my family doctor. I appreciated his range of knowledge and the time he spent with me. And his caution.

I needed medical care while visiting, and I’m so glad Vybe Urgent Care is open on Sundays! Everyone was exceptionally courteous, and the wait time was impressively short. I highly recommend their services!

Excellent service and care. The front desk person was patient and helpful with my situation. The Dr and nurse were thorough and pleasant. It was my first time at this clinic, as I am new to neighborhood, its great to know that they are nearby.

People that work here are always in good spirit and have a lot of patience. They provided good care and all the information I needed.

I had a health concerns about a body part that was not causing great pain but was high in the area of discomfort requiring the use of a Cane at this point .Consultation,plan ,x-rays,explanation of finding,referral and discharge paperwork given to a happy anxiety less patient . Thank you staff you earned your five stars today well deserved.

I feel so much better from attending this urgent care, their so polite and honest , lakeiya the nurse was so helpful, Thank you so much! I recommend over docurgent for sure!

Everyone was very pleasant! My appointment was at 7:30, I did not feel rushed due to them closing soon. The staff was very helpful and understanding.

La’Keiya was great! She made me feel so comfortable and was quick too.

The nurse and doctor were very helpful and kind and listened to all of my concerns

Needed to cone to vybe last minute. Staff were kind and we were quickly seen. Would recommend for any urgent care needs.

Sabrina S was so phenomenal & sweet, Very funny & very caring when it came to my health. Such a great/sweet nursing staff..Need more like her!

I would have to say this is one of the best experiences I have had. In a very long time.( at a doctors office or a hospital)The nurses were nice the doctors was awesome. I felt safe N secure and the smiles where pleasant .The whole vibe in the place is really warming and welcomingI just want to say thank you for the experience and I wish I can make this office my primary doctor.From the time I walked in until the time i walked out. I felt cared for.Thanks again for the wonderful experience😁

Really incredible service. Been here twice and both times have gone smoothly and I’ve been seen quickly. The doctor I saw, Lacey, was super helpful and understanding. Even the woman at the front desk who was being trained was super professional, which I consider a feat.

This is the best urgent care experience I have ever had. Amirah’s calm and friendly demeanor as you walk through the door made the entire experience very pleasant, which makes a big difference, especially if you’re walking in feeling sick and down. The bathroom and waiting area was modern and very clean.

Quick efficient and super professional. Honestly the quickest easiest health experience help I’ve ever gotten. Staff had a great vibe at vybe. 10/10

I was really displeased and disappointed with my visit. Though it was about 30ish minutes before closing time, I was sick for a very long time and needed to be checked. The staff had told me they were closing and won’t accept anyone and I told her I really needed a check up. She told me “you’ll be fine” which really upset me a lot and my symptoms got so much worse and were untreated until I had to go to the ER and found out I had pneumonia for a very long time and was ruining my liver due to the excessive intake of acetaminophen. This sickness was the worst time of my life. I was indeed not fine and I wish she’d at least give me other options that were open if she was such in a rush to get home. Please, just understand that some patients really do need to be checked up regardless and that it could really be life threatening without their acknowledgement of it, patients really need to be prioritized in these situations.

Thanks to the vybe team for helping me through some urgent asthma issues. The wait was not long at all and the team was very reassuring.

The staff are always friendly and take great care of the patients. I waited over an hour after my appointment time though, which is really hard to do with 101° fever, while sneezing and coughing. I would’ve appreciated a text saying that they were running behind and to arrive later.

This was my second time visiting five urgent care at 15th and Spring Garden Street. The environment is wonderful and very clean and the doctor was kind and attentive, and willing to answer all of my questions.. All the staff were very friendly. I would definitely go here again!

I had a great experience at vybe La’keiya was an amazing help !! I love her energy ! I will definitely be coming back

Great client service, welcoming, helpful and efficient. Highly recommend!

Intake was quick and affordable if you’re paying out of pocket. Seen the Dr. quickly and he took the time to hear me out and did an examination which I came in for and even gave me a referral to follow up with once I get a primary doctor. Overall experience was excellent I would recommend this urgent care for anyone who is seeking quick but detailed affordable care.

Great front desk and easy setup. The wait time was less than 5 minutes. Once in the room, the PA was very informative about the illness. I would highly recommend visiting again.

My visit at Vybe urgent care on spring garden location is a great place. All the staff were nice and helpful.

No x-rays here even though their site says they do. I traveled all the way here in order to get an x-ray. And when I show up they said they do not do x-rays at this location. Very very frustrating.

We were visiting Philadelphia from Germany. Unfortunately, I was ill and needed medical help. I was helped here in a very uncomplicated and friendly way. Everything went quickly and everyone was very helpful. Thank you very much!

I made an appointment and it was a good experience. I need an X-ray but their X-ray tech was not in so now I’ll have to go to another place tomorrow.

Front desk staff, nursing staff and the Doctor were pleasant, and attentive. Thank youn

The staff and service at this location always meet my expectations of professionalism as an “urgent care” healthcare establishment. They take the time to discuss (and diagnose, if needed) any medical concerns you have. Dr. Lishansky was excellent and did a great job of making me feel comfortable.

Excellent. Made same-day appointment with no waiting in the waiting room (very nice and efficient front desk), kindness by nurses toward our child who had us laughing during a scary unknown time, and amazing pediatric expertise gave us helpful information. The office was spotless. Would 100% recommend Dr. Patel (PA) and the radiology team. Accepted my BCBS Insurance with a copay.

Very attentive and helpful. Talked through options and addressed concerns. Felt heard.

Came here and had to wait 2 hours to be seen, while inside one of the rooms.They checked me in and had me in a paper gown waiting for my next procedure for way too long. Ridiculous wait time. There was no other patients. I truly have no idea how this might have been possible, nor I understand how the patients are not a priority.When the nurses came in to help, they seemed not familiar AT ALL with the procedure about to be done. They even called the screen/machine “stupid”. I was beyond anxious and they not knowing what they were doing on me caused me to not feel comfortable or confident with them, I let the doctor know and he responded he “wasn’t the one in charge” but to reach to corporate online, which I will obviously do. Poor service.I def wont be coming back. The only highlight was the front desk clerk - the lady was very personable and helpful.

The wait was distressing, but once I was taken back service was efficient & professional

I love this place they are so nice the wait is a little long but its worth it

Great service. Make you feel comfortable with them. I really appreciate the service

From the moment I hobbled through the doors, the staff was absolutely fantastic. Very attentive and friendly as well as caring. I felt safe and secure and very well cared for. I wish I could give them more than 5 stars. 10/10, thank yall so much 🙏💙

Easily scheduled appointment. Was seen quickly by friendly staff. Medical staff fully assessed my needs & explained treatment plan. I made a last minute request to add a desired vaccine, and my request was followed without delay.

Wonderful staff and amazing patient care! No metal detectors, rude staff, obscene wait times, or filthy lobby unlike the average emergency room.Have been recommending to family and friends. Wish I had known about them sooner!

Everyone was so attentive and professional. I was very happy with their care.

I came in with a cut fingertip, and everyone was kind, professional, and efficient. Made the best outcome of my bad situation. The PA was wonderful.

Everyone was very nice and I didnt have to wait that long!

Quick and Easy, I was able to schedule a blood test for work same day and was in and out in 15 minutes If that.My health care provider had braids and glasses, not sure of her name but she was very friendly despite dealing with multiple other things at once.Would return for urgent care,

The place is clean the staff shows compassion, and its really convenient. Thanks vybe urgent care!! 🤠🤠💰

Good customer service from front desk, and bedside manner from nurse, & doctor. I never had a problem here when I needed something and couldn’t wait for my PCP. Clean facility.

Visit was very smooth. Timing was great. I always go there because the front receptionist is very pleasant and make sure you have all your paper work before seeing the doctor and always recommend the best option for the patient.

Doctor very cool laid back got straight to the point loving it I’m COMMING back in & out you feel me

This place is a joke my PA said I needed blood work for ED. He didnt care that the call center said viagra was available.

I was lucky enough to walk in and have minimum wait before being seen. The staff were very pleasant, I received some helpful answers and some relief from my illness, and everything was very clear. I am very happy with my experience.

Fast, efficient, and welcoming staff. Best quality care.

I am please with the excellent service I received each time I go there. The attending nurse made me feel very comfortable from the beginning.

Really had an annoying time here this morning. Told them my symptoms and everything, and the prognosis given doesnt add up. Ill have to go to another facility that will actually bother running tests on their patients before shuffling out the door as Im pretty sure I have a viral infection.Symptoms displayed over 60 hours:-Dizziness-Headache-Sore Throat-Burning Cough-Skin painful to touch-Constant Diarrhea-Severe Abdominal Pain.The doctor merely told me to take some OTC gas pills. Pretty frustrated tbqh.

I always have a good and fast experience here. Workers make it better and are very nice and informative

Prompt visit. Minimal wait. The medical staff Sabrina provided a great experience and I didnt feel the injection at all! Would have my annual flu shot here again. Kudos to the staffs at Spring Garden!

$50 for a doctor to tell me in 30 seconds that I don’t have pink eye, it’s allergies. And the receptionist was rude.

All the people at the front desk were very helpful and friendly. Dr. Torradas was excellent - made me feel relaxed, took care of the gash and answered any questions I had. and was very knowledgeable in his medical expertise.

I would give a negative star if possible. I made a 9:20am appointment and was unnecessarily made to wait because clearly some staff member screwed up my signin. My husband came for a 10am walk-in and was seen prior to me by the same doctor. Numerous people who came after me with appointments and without appointments were seen before me. Even after I continued to question the wait no one gave a reason or gave an apology.Something was wrong with the printers, which had nothing to do with me, but took a priority and the staff was loud and ignorant while dealing with the issue.I saw the doctor for 5 mins and was out with a prescription. The unprofessionalism and my wait was disgraceful and unacceptable.

Helpful front desk person and physician was knowledgeable.

Great experience friendly staff work was quick

Very kind front desk staff and the doc had great bedside manner. I was able to get the treatment I needed. The wait time however was long. I was seen 45minutes after my appointment time.

I made an appointment for 10.30 am. Upon arrival just before 10.30, I was quickly checked in by the friendly receptionist, who took a picture of my insurance card despite my having already uploaded one when I made the appointment. She said I would be called shortly. 40 minutes later a nurse called me and showed me into a consultation room. She was friendly, sympathetic and professional. She then left the room and told me that the doctor would be with me shortly. About 20 minutes later the doctor came in, asked me a few questions, briefly examined me, came to a diagnosis and prescribed a medication. All in all I would say that they are friendly enough but a little chaotic. Whether the treatment works remains to be seen.

Easy appointment scheduling online taken back as soon as I arrived and amazing staff!!!

They’re so nice and patient. Helped me with registering and everything went smoothly. I was in and out. Metered parking across the street and a block or 2 down. Best if you ride the train or the bus. A block away from Broad & Spring Garden Streets.

I had an excellent experience at vybe. I received care quickly and the people who treated me were kind, courteous, and friendly! I’ll be back!

The people that work here have 0 people skills. It is not difficult to be kind to a crying patient who is scared and overwhelmed and yet a couple women at this office did their best to make the experience worse by being passive aggressive and sarcastic during every single interaction I had to have with them. I came in shaking and crying. I don’t know what exactly I did to make the woman who oversees intakes so angry with me but nobody deserves to be talked to like that especially by a complete stranger. I’m not even sure if she actually meant to be rude or if she’s just like that normally but her attitude made the entire experience more anxiety inducing. Then, the NP took my blood pressure which was abnormally high because I was having severe anxiety and she told me that I needed to calm down. Thanks! Anxiety fixed! They seriously need to take some sensitivity training courses. I work at a grocery store and we would be fired if we talked to customers the way the people at this place talk to patients. Dr. Keval was the only one who actually listened to me and reassured me.

Clean, fast, and friendly! The Team on shift was skilled and a pleasure to be around!

The front desk lady when I went was lovely. Nice woman, very helpful. The three star rating is specifically for her. The nurses just sort of seemed annoyed with me and were passive aggressive about incredibly minor parts of the interaction. Everything I was prescribed by the doctor were things readily available OTC, that I already had, that have done nothing to help my symptoms. I felt like I was just sped through the process, and nothing has improved. I would have been better off waiting for my PCP to fit me in, if I was going to suffer for another week, anyway. Its a shame, because this location was close to my other usual errands.

Incredibly rude staff during check in. I explained my reason for the visit and was given a lot of attitude. I had to ask to speak with the provider directly (they introduced her as a doctor but she was a nurse practitioner) to communicate my needs. They yelled at me for not being able to keep still while getting an EKG without realizing I was shivering from the cold because I only had on a thin patient gown. It was a terrible experience and I won’t be going back.

A very sweet worker was assigned to us , I felt very comfortable

I needed to do a walk-in without appointment visit today for an eye issue. Dr. Jose Torradas was so awesome at helping me get sorted out, great at patient interaction, knowledgeable and took the stress away! The front desk staff were incredibly kind and the technician was also really great and put me at ease! The office is clean and these are for sure the people you want helping you out when you need to visit an urgent care!

What can I say well they all are awesome and will work as a team to have you in and out and on time for work PERIOD.

Excellent service from the ladies at the front desk and my doctors were so kind and helpful. Got my problem resolved.

Would give zero stars if i could. nurse and receptionist were friendly and attentive. dr. patel was a different story. i went in for an infected wound on my hand, he did nothing and was incredibly rude. infection worsened and i went to a different urgent care where they were horrified by my experience at vybe and his medical advise.

This was my first time at Vybe and it was good experience. Everyone was polite and welcoming. Also, my doctor was great. I can’t remember his name but he was nice and happy to help out.

I would give every one that I came across 10 stars if they would let me. Great people, not much of a wait, I wish I could make them my primary care.

Injured my foot late on a Saturday night. Made an appointment online for Sunday morning. Everyone at vybe was friendly and professional. Met Doctor within two minutes of my appointment time and everything went smoothly. Moral of story is dont stick your foot into a kitchen garbage disposal but if you do vybe is there to help.

Very upset that I did not see a doctor. Will never return

I am using an anonymous name. But I did see vybe urgent care today. Honestly this is not the first time, but they just do not care. They are trying to get people in and out as fast as possible. The doctor that saw me assumed everything and told me basic information I already knew. Assumed my age too, when you have my age literally at your records. What is your degree for if you’re going to tell me the plain obvious? Why would you recommend over the counter medicine without asking what I have already done? Waste of my money. Come here to get a doctors note or a prescription, other than that, seeing someone that actually cares isn’t going to happen.

The service was great. The doctor was excellent, but the wait was a little too long for me.

Wait times aren’t the best. Sat for 2 hours until I was finally called to the back. Unfortunately this is the closest one near me so I’m left with coming back here but each experience with the wait time is normally always the same. The doctors are always great and very pleasant though.

I’m usually a wimp when it comes to shots but Sabrina D. was fantastic and barely even felt it

Vey quick service, wait time is short, and they have you in and out quickly!

Nursing and receptionist were wonderful, unlike their doctor. He rushed through my appointment and communicated nothing. It wasn’t until the kind person who took my vitals came back, that they even realized I was still in the room sobbing from a careless action by the doctor. He had discharged me before I even knew what was going on. His avoidance and lack of empathy are concerning for someone in a position to help others.I would only return if there was a different doctor available to treat me.

Efficient staff and friendly. Had an appointment. Taken on time.

Quick and easy to schedule an appointment. Addressed my simple issue and had me out the door in about 30 minutes. Receptionist, nurse and doctor all helpful and kind.

I was able to be seen soon after arriving to the clinic, and was well taken care of by Dr. Keval Patel and the team.

Visiting from out of town! Great service, friendly staff, in and out in less than an hour.

I went in to get antibiotics for a peculiar surgery I had gotten (not something you see everyday at an urgent care I’m sure) and the PA & assistant handled my situation in such a patient and professional manner. Thank you for your help and not treating me like a weirdo:)

Staff very professional and helpful. I was in very good hands.

The front desk and nurses were incredibly helpful and nice when I came in with a knee injury. I was unable to put any weight on it and was in visible pain. I happened to have mentioned knee pain to the doctor in the past and she immediately dismissed my pain and left after 2-3 minutes of examination even though I waited for 30ish minutes past my appointment time to be seen. Instructions were so basic, this was such a waste of time.

They always know how to make you laugh and they’re super respectful despite the hate they get since I’ve lived on temple campus in 2021 I been coming here absolutely love the staff. Just left an appointment too much love y’all!

Some of the friendliest service I’ve ever gotten in Philadelphia. Everyone was caring and compassionate from the front desk to the nurse doing my vitals and the doctor. Dr. Jose was incredibly empathetic and very knowledgeable in my visit. Thank you guys very much!

So I have a very painful sore throat and incredibly swollen glands on my neck. My quick strep test was negative but my daughters test (which she had done at her pediatrician) was positive. The PA who examined me said she wanted to look into my throat to see maybe there were signs of strep but apparently gave up when she couldnt even with a tongue depressor. She said, some peoples anatomies are such that you cant see the back of the throat. She looked in my ears, confirmed they were red and tried to look in my throat again but gave up a second time. She also mentioned I had a high pulse (110) and asked one of the intake folks to recheck me. I again got 110. When no one said anything, I asked if this was a problem and was told, no, you can just go. I dont feel like I was seen by a competent provider as even my childs pediatrician expressed surprise at what had happened and indicated it is unlikely I dont also have strep. I called to ask when the culture would be done and was told - 5 days. That is not helpful.I did not have a good experience here and am only going to get a second opinion later today. This was incredibly disappointing and a waste of money.Edited to say that I emailed vybe as instructed below and got a total of zero response. Terrible!Still no one reached out. Someone randomly prescribed my antibiotics likely after my culture came back positive a week after my visit. I called to ask about it and mailbox was full and then no one picked up the phone. The next day, a Dr. called to tell me I had been prescribed drugs. He did not know about my experience at all. Two weeks later, worst experience ever still and no feedback despite the we will reach out to you message. Total scam.Will go elsewhere if I need urgent care next time.

Monica is very professional with excellent communication skills very nice lady thank you

The front desk lady was nice and professional and a pleasure to greet patients, the nurse that triage me was very excited to help me with my visit. The doctor had great bed side manners. In and out would good back to this location.

Super helpful, friendly and fixed my splintered finger up in no time. Thank you!

The Spring Garden location has gotten progressively worse. During my last visit the bathrooms were not clean and there was no toilet paper. And when I completed a simple urinalysis and swab the sample was never sent in for testing. This is a questionable practice at best.

Very friendly, affordable and gave swift assistance! needed a better cast for my ankle and got a great quality one covered by insurance

Tech are nice but need to be more training. Got a ppd gold done and my arm bruised

I wouldn’t recommend that anyone see Dr. Thai! He gave prejudice vibes! He was impatient, condescending and dismissive! He ignored my concerns. His body language indictated that a lot. I felt like he was bothered by my presence.He amd another staff memeber also refused to give me notes for work and school. And I overheard another staff mention to him, that he should treat all people the same! Its disturbing that a “Doctor“ needs to be reminded of that! Every patient is suooosed ti be treated fairly My child was also there for a visit and felt the same about this doctor! He made us feel like he might actual think that black people, are bemeath him or not good enough to be heard, treated or given respect! Tony Thai gave off SUPERIORITY VYBES! With his Bad Attitude its a wonder he still has a job! He shouldnt even work with animals! He lacks empathy and has a horrible bedside manner! I wouldnt recommend him! I really hope that corporate looks into this and doesnt make excuses for Tiny Thai. His behavior is what I call UNETHICAL!Faith was wonderful and Toni and Gianna were very helpful. Evem the youmg lady at the front desk was polite! Its a shame that a person like Dr. Thai could ruin a good place.

Everyone was very kind, and I was in an out very quickly even though I was a walk in.

Quick, easy, clean, and the nurse and doctor were both very kind.

Everyone was very nice and friendly. The doctor also was able to make me feel comfortable even in pain. I would definitely recommend.

Unfortunately I wasn’t feeling well on our vacation and Goggled this location near my hotel. Everyone was so pleasant from the time I walked in till I left.

They were very professional and did not waste any time assisting me. From the front desk, to triage & x-ray, to meeting Dr Thai, I was thoroughly impressed, especially for my first urgent care experience! Thank you for your help without all the wait!

Even though the wait time was over an hour (which is to be expected for Urgent care), once I was taken back the MA and Dr. Jose Torrada were amazing. The MA was efficient and Dr. Torrada had wonderful bedside manner and empathy.

Took over an hour to see the doctor when I had a scheduled appointment.

Great staff. Im satisfied with the results..

The service is good but the lab turnaround is very slow. Similar tests I have done in Lab Corp or another urgent care would usually come back in 2 business days I dont know why they are so behind.

I would never recommend this urgent care to someone I care about. First, arrived early and still had to wait almost an hour to be seen. The real issue was my interaction with the provider. She was rude, short, and condescending when she speaking to me. When I asked a question she didnt explain herself, but she restated her original statement rudely. Two other staff members apologized to me on her behalf. One member told me they were extremely hectic and having a rough day. This is not an excuse for how she treated or spoke to me.Everyone else was also having a hectic day also, but somehow managed to speak to me civilly. For many people this is the only place they can access or afford. They shouldnt be subjected to subpar care.

I went to urgent care for food poisoning. Still, somehow my doctors notes stated something differently after I made it clear that I, along with four others, were all experiencing the same problems after eating at a restaurant two days before the onset of symptoms. I was a walk-in, and I was seen pretty quickly, but the diagnosis I was told in person by the doctor was not the same as stated on the notes. Also, Im used to nurses/practitioners telling me my heart rate and blood pressure, especially if its a place Ive never been to, and they do not have my records to see if this is a typical number for me. I noticed it was way higher than usual once I received the after-visit notes. I was expecting some testing of my stool or blood to rule out what type of poisoning, but Im assuming that wasnt a big concern. The note I have will not cover my absent days with my short-term disability insurance, but other than that, It was a quick in and out. The medicine helped, but it didn’t seem like my concerns were as important. The doctor didn’t even tell me his name. I found out later from a text message. Next time I will take the risk of waiting for an opening at my family medicine doctors office or go to Jefferson urgent care.

The office was very modern and clean! Every person we dealt with was very sweet - especially Brianna who met my Mom at the cognitive level she could handle. We were seen in a timely manner and the entire process was smooth from start to finish!

I love the receptionist and nurses. Everyone is professional and makes your visit a good one. Been going here for awhile when needed. And they are always on point.

I went in three days ago with a sinus infection and paid a $70 co-pay to be prescribed advil and tylenol. The infection of course continued to worsen, ive lost my voice and my throat is unbearably sore, and on top of that I was prescribed such a large amount of ibuprofen that I had to leave work early from nausea/vomiting, which I did not need on top of the sinus infection. I called three times to try to get a better prescription to address my illness and each call was dropped. I am simply going to another urgent care now. Thank you vybe for making me more sick, the opposite of what you are supposed to do ! Edit: coming back three months to add that I was given a covid test, but vybe sent it to a lab out of my network that is now charging $1000 for A COVID TEST. I shouldnt be liable to pay any of that. Ive never had to hold hands with an urgent care before and clarify that OBVIOUSLY a test should be sent to a lab in my network. Or if you dont have one available, let me know before you take the test so I can go to cvs and spend $17 instead. Ive had covid tests at urgent care centers at least twice and never been charged more than a reasonable amount. Cant believe this awful urgent care visit is still haunting me and now I have to call my insurance, and then the lab, to plead to be charged reasonably for this service. DONT GO HERE.

Very unprofessional staff. Brought my daughter here for sports PHYSICAL, which was not covered by insurance , which I was aware of , receptionist kept insinuating that I give her my insurance card I was prepared to pay private , and was aware sports physicals are not covered , had an issue with signing in on the pad with my daughters date of birth and the receptionist stated “oh you put it in we don’t touch that “ very sarcastically!Waited 2 hours before we got to see the doctor. And lastly got the physical filled out , and it was a mix up with the physical paper work so I asked if one of the other forms needed the doctors signature for clearance.Loudly a lady says in front of 4 other employees “ OH NO WE DONT FILL THIS OUT , you gotta read is she seeing Osteopathic is she wearing any kind brace or any thing loudly go and very rude she went along to say “ WE DO THIS ALL YEAR we know what we’re doing before you gotta read , in a humiliating way . And her and all Of her colleagues laughed obnoxiously before i could respond with the same rudeness she displayed I just politely took both my children and left the facility. The experience here was very unprofessional and we will never return.