Planned Parenthood - Dorothy Hecht Health Center

I had a pleasant experience everyone was really nice except this one lady who was very rude & passive aggressive. The nurses were very helpful but this one nurse that has glasses was very rude. She wasn’t even the nurse that helped me. I was under medication and sitting. The nurse that helped me told me it’s okay, theirs no rush. I was in pain and just relaxing. This rude passive aggressive Hispanic female nurse comes in and says she’s not getting dress, the nurse that was there said it was okay, the lady comes in and snatched my wrist band off of me and pulls down the chair. She shouldn’t be a nurse. She is rude & disrespectful. I hugged the nurse that helped me and told her how much of a good nurse she was because that nurse was so rude & disrespectful. She also just barged in while i was in the exam room, she violated so many different protocols with her behavior.

I’m really appreciate to all staffs there they so friendly and helpful they take care of me so well and here no charge for STD test and treatment I’m so glad to be here :)

Place take long for nothing. Take a patient to have them wait in a waiting room, from them to take another patient and still have you wait forever for nothing. This place is a joke to me. Take the patient you got give them what they need and let them go. It’s no point of an appointment if you’re going to have someone wait over an hour still. Most definitely get asked questions that’s doesn’t need to be asked when they don’t help with much. I’ll make sure this is my last time coming to this place.

They won’t give you grace period for your appointment even tho they don’t have parking and they will take walkings so there’s no point making appointments really. Been there before and waited 2 hrs for my appointment but they won’t wait 5 minutes while you walk in lol

She was very respectful She answered all my questions. She made sure I understand all the and she respected all my wishes. I had a awesome experience.

If you’re looking for a place that cares about their patients, holds themselves and each other accountable to their policies, employs empathetic individuals, is hygienic, and puts the welfare of their patients first, DON’T COME HERE! Gabriela and Brenda are disgusting & deplorable individuals - from how they present themselves to their attitudes/actions. Laughing at the patients circumstances, no accountability for not adhering to scheduled appointment times, dismissing patient concerns, argumentative and passive aggression - I wouldn’t dare have anyone I care for step foot in that facility let alone trust them with any type of medical care. And then to have their leadership allow this - It’s saddening and disheartening to know these are the type of people in the medical field essentially handling peoples lives when they obviously don’t care about their jobs and the people they took an oath to protect and serve as medical professionals. If you care about your health, go ANYWHERE else.

Very kind love this place I will definitely be back I would definitely recommend this place I will really encourage people to go to the place their self to see what great service they have instead of listening to these posts not always true what people say about others

This place has got to be a joke. My appointment was at 2:55pm and it is now 4:44pm and I’m still in the waiting room. I ask the rude lady at front desk how long and she says it’s one person ahead of me and it will be another 20 to 30 minutes. Are you kidding me

This place not only is clean with beautiful under standing staff I love this facility makes you feel so important and the treatment is unmatched 💙

Whenever I book another appointment it WILL be Here! Wait time so short, I expected to be there a little longer than expected and time was cut down by a lot! Fast, Very Helpful, All Employees SUPER SWEET and understanding ! I’d like to make a special shoutout to the gorgeous Doctor Camilla( I hope I spelt it right☺️) so AMAZING! Love her! Sofia and the other ladies that I spoke with today! So sorry I didn’t ask your names!

Tech was very friendly and made me feel comfortable. The doctor was also very polite and friendly. My appointment was on time and my time there was reasonable. Lots of staff to get things moving

You will receive the most compassionate care in the world here. Everyone was so kind & helpful.

The staff are really great. Everyone is nice and friendly. They explain everything to you very well. They are very empathetic and sympathetic to your needs and feelings. Time wise they are behind and take long but unfortunately thats due to being short of staff (call outs) which interrupts everyones schedule. The facility is very clean and it gets very cold inside so take a sweater. I would definitely recommend this clinic but come prepared to spend some time here.

Pretty slow Establishment. Prepare to wait even with an appointment.First time seeing a Black Woman Doctor here. Its a wonderful feeling that makes me smile.Its more comfortable as a Black Woman MyselfThree Stars 🌟 just based on Black Doctor

They refused to give me the same prescription that I have been taking for over 15 years with no problems because I had gotten migraines from eye strain. Instead forcing me to take pills which are known to make me sick. Just sent me out the door with a list of other people to contact

The nurses helped me out fast and easy! They were big help even though I was a little bit late for my appointment. Thank you guys so much!

The women here are so supportive, kind and helpful. They make you feel comfortable and not judged. Highly recommend seeking care here.

Excellent service!!! Front desk girls súper nice and nurses and personal so awesome .. didnt had to wait long time to be seen..Thank you all....

Confidential and amazing staff! There are walk-ins, but i’d definitely recommend making an appointment beforehand to save time. Bring your insurance and gov ID!

Its my 3rd time coming all the staff are very friendly and respectful. I love the fact that they dont take long, and its clean.

I was brought here as a child by my stepfather for birth control without my mom and my consent. (07/27/2016) I was in middle school at the time and he chose the depo shot for me because “ we had to hide it from my mom” .I don’t understand why none of the staff saw this as a huge red flag. If only someone had spoke up for me that day/called the cops. I would probably try the shot again although It gave me a lot of acne on my back and face, probably gained some weight as well. Because of my prior experience I’ve found it hard to work up the courage to take myself here again as an adult to receive birth control/abortion services.

Had a appointment at 1pm and its 2:19pm I still havent seen the provider. Highly disappointed. Never again. I dont recommend this location.

I absolutely hate that they dont have a direct line. Like I just want to ask something. Something so simple I have to wait an hour to speak to someone but I honestly just would click if u ever try calling. Just go directly to them.

They took such great care of me and the staff and the nurses were extremely friendly.

I would much rather go to this location even though it’s a longer drive than the one in Hawthorne which is closer to me. The staff is MUCH nicer here and the wait time is not long.

They were fast and really helpful thank you

I came for STD & HIV testing. Staff was great! Very friendly & knowledgeable. Fast service too.

This is place is wonderful there quick and fast and very professional and made it feel like home

Great quick service very friendly.

If I could give zero stars I would this place was very unprofessional once i got behind them doors . I felt like a Ginny pig being worked on in front of 7 people smh worst experience ever

Very sweet and welcoming. Very understanding too.would recommend!!

Slow as hell I came for an appointment and still had to wait 2hrs and it was only like 5 of us no cap

It takes a while especially after making an appointment. But good staff and helpful

Great service and they are fast also they were super friendly!

I couldn’t even make an appointment I was put on hold for literally 48 MINUTES! Unbelievable!!!

I been there a few times and I like the service and its fast

....it’s mind boggling that they don’t have a direct phone number. hm.

Okay but take along time didnt answer my questions fully

Amazing staff

Horrible

Very attentive and respectful and very quick to serve

First time there and excellent attention, super friendly staff and I really liked the attention of the doctor, also super professional and answered all my questions and I didnt wait long, everything was excellent, congratulations for that attention....

Very good excellent. Deal

I dont like the service they give when I want to communicate with them, Ive been on the phone for half an hour and they say there are 0 calls before mine and they dont answer anything

I love this clinic, the assistants are very kind, thank you, Monica, very nice.

I like how they take care of you

They treated me spectacularly 👌 😍 I loved it, they were very friendly

Does anyone know the name of the doctor there? I dont remember his name