Reproductive Gynecology & Infertility ClevelandIndependence Location

6701 Rockside Rd Suite 220, Independence, OH 44131, United States
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Reproductive Gynecology & Infertility ClevelandIndependence Location
Comments
Ma
Review №1

RGI (now Pinnacle Fertility) has been the absolute best! Prior to learning about RGI, I spent one year with a large hospital where I was treated poorly as their doctors and staff lacked care and/or empathy for my reproductive goals. I was a money maker for them. When I was referred to RGI by a friend my experience was completely different. Honestly, a breath of fresh air. I wish I knew about them sooner! EVERY SINGLE INDIVIDUAL I worked with at RGI was nothing short of INCREDIBLE! Unlike other facilities, RGI was easy to communicate with as every patient is assigned a patient care coordinator- therefore the usual nightmare of communication/scheduling was completely eliminated. During my appointments I was treated with compassion and respect. My case was tough. So much so that my success rate seemed low at the start but here I am pregnant with my first baby! All of my retrieval and transfer protocols were team centered and individualized to me to ensure we achieved the best results. Above everything, they value positive patient interaction and truly care about your success. The knowledge, dedication, and sacrifice these healthcare professional make for the patients is unmatched. I now consider these people family. Just recently, I graduated from their program which is both exciting and sad as I wish they could care for me through my pregnancy. If you are considering fertility care please do yourself a favor and schedule an appointment with RGI. You will be glad you did! THEY ARE THE ABSOLUTE BEST!

Am
Review №2

Even though we didnt receive the outcome we had hoped for, it was no fault of RGIs. They did everything they could to help us, from trying new ideas, to medication, to adopting embryos. They were so sweet and helpful with every visit. When we knew our journey had to end (we ended up having health issues aside from infertility), they took the time to meet with us to be sure we were okay. They really CARE about their patients and what is BEST for their patients. Our experience was with Dr. Priya Maseelall (INCREDIBLE- I really cant say enough good about this woman. She is so kind, takes her time to answer all questions, takes her time to give her honest advice on the next steps, etc), Dr. Sweta Bhatt (also incredible, honest, and caring), and navigator Jackie (so sweet, helpful, and a cheerleader :)). We miss our RGI family.. I highly recommend this group for all infertility needs.

Ma
Review №3

I am thrilled to share my experience at the RGI clinic during our two-year journey through IUI and IVF treatments. From the moment we stepped into the clinic, we were greeted with warmth and professionalism that set the tone for our entire experience.Shoutout to the staff at RGI in the Cleveland office! Jenna, Bella and all were amazing. Every interaction, whether it was with the receptionists, nurses, or billing department, was handled with care and efficiency. They always took the time to answer our questions, walk us through each step of the process, and provided reassurance when we needed it most. Their empathy and understanding made us feel seen and valued, which is crucial during such an emotionally charged journey.Dr.Maseelall and Dr Zolton took the time to explain our treatment options in detail, ensuring we understood each procedure, its potential outcomes, and addressing any concerns we had. Their compassionate approach made a significant difference in reducing our anxiety throughout the process.The team was incredibly supportive and attentive. Each appointment was efficient yet thorough, and the personalized care we received was unrivaled. We appreciated how they always took the time to celebrate even the smallest victories with us, making us feel more like family than just patients.We are beyond grateful to the RGI team for their unwavering support, expertise, and genuine care. If you are considering fertility treatments, I wholeheartedly recommend RGI clinic. They offer hope, understanding, and a community that will walk with you through every step of the journey. Thank you for helping us realize our dream of startinga a family!

Be
Review №4

Dr. Maseelall was awesome and helped us to create our little miracle baby! She made the whole process easy and fun. We saw most of the doctors at Cleveland & Akron at one point or another and all of them were top notch! The staff members in the Cleveland office were always helpful and accommodating. Would recommend RGI (Cleveland & Akron) to anyone going through infertility! :)

Sa
Review №5

Truly would give RGI a million stars if we could! We love RGI so much, and especially love Dr. Maseelall and our navigator Courtney B! We went to Dr. Maseelall after receiving quite uninvolved/insensitive care from a doctor at a major hospital system. From the start Dr. Maseelall made us feel like she was going to do everything possible to help us build our family. She validated our losses and always used incredibly thoughtful language. She is truly an inclusive and trauma informed provider who deeply cares about her patients success. If it wasnt for Dr Maseelall we wouldn’t have the privilege of being parents. We are so lucky that she shares her gifts with the world. Dr Maseelall is an angel and to be her patient is a true privilege! Thank you Dr. M!!Courtney is an amazingly attentive and thorough navigator who always met us with compassion, care, reassurance, and support! Courtney is always incredibly prompt and even popped in for our big appointments to show that she was here for support. We couldn’t have asked for a better navigator and are so lucky that we had Courtney every step of the way for our era, transfer, and pregnancy. Thank you Courtney for making sure everything runs so smoothly for your patients! You are the best!Every person we’ve encountered at RGI has been so kind. The staff at both the Cleveland/Independence and Akron locations are all amazing! The NP’s were always so sweet and thorough. We also saw Dr Bhatt and Dr Nash for many monitoring appointments and always felt they emulated the same awesome qualities as Dr M. Every provider there is truly exceptional. We have referred 2 couples here and both now have their sweet babies too. This practice truly contains the best reproductive endocrinologists you can find in the state! Thank you all for everything you do to help people like us create the family we always dreamed of!

Ar
Review №6

My experience with God sent Dr Maseelall at RGI. Dr Maseelall is a great person with good heart. I went to Cleveland clinic fertility department to be precise that I would like to use my 1 embryo I was told that I cannot depends on one embryo so I should forget about it. God so good. I was navigating on social media and I found the advert of Reproductive Gynecology Fertility and tried them. All positive with my age 40+Im pregnant now thank God and thank to Dr Maseelall. Please intending parents try RGI and please dont ask for any one there except Dr. Maseelall. She is good at what she does 😍❤️

Ha
Review №7

I had the very best experience at RGI…they were always so kind and helpful and really made this difficult process as seamless as possible. The receptionist and Jenna at the Independence location went above and beyond working with my schedule and answering the many questions I had. Lastly, Katlin my navigator handled everything and was just amazing. Thank you all!

Ji
Review №8

RGI has blessed us with our first miracle. Dr. Zolton and our navigator Dakota were both incredible and kind. Although there isnt anything easy about this journey they were the best at guiding us through all the bumps along the way.

Ja
Review №9

I can’t say enough positive things about RGI Cleveland! Mariel and everyone on the staff here always made me feel so comfortable and cared about! It didn’t take long for them to remember me by name as soon as I walked in, which is very comforting while going through infertility. It always felt like they cared about me and my journey personally and wanted the best for me. I am forever thankful! I truly looked forward to every appointment here.

Ke
Review №10

I can’t say enough wonderful things about our experience at RGI. I know smaller, private clinics aren’t affordable/accessible to everyone, but the level of care was exceptional. I always felt like I had access to my doctor, they took to the time to answer questions, and I felt supported by the entire staff along the way. Both Dr. Zolton and Dr. Maseelall were progressive in their approach, thoughtful, and so knowledgeable. If you’re in the infertility trenches, RGI is a great first step.

Gi
Review №11

I’ve been a patient of RGI for 3 years now and if I could give more than 5 stars I would. The CLE office is a great. The staff is beyond friendly, accommodating and just wholeheartedly supportive. You don’t feel like just another patient there, you feel like you’re part of a family/friend group. Can not thank them all enough!

Ti
Review №12

Dr. Zolton was wonderful! She made us feel so comfortable the whole way through this process and was very kind and caring! She is very professional and thorough. All the doctors here at RGI are great and I would highly recommend them!

Mo
Review №13

I had appointments at this clinic, and I cannot praise them enough for the outstanding care and support they provided. The entire team goes above and beyond to make patients feel comfortable and well-cared for.Dr. Bhatt, the main Gynecology doctor, is simply fantastic. Her expertise is matched only by her kind and soft-spoken demeanor. She took the time to understand my concerns and offered comprehensive treatment options. Dr. Bhatts unwavering support and encouragement provided me with much-needed mental strength during a challenging time. Dr. Bhatts sense of humor and calming presence made every appointment a pleasant experience!!!Mariel, the main nurse, deserves a special mention for her exceptional dedication. She was always on top of my records, ensuring that every detail was accounted for. Her expertise in taking blood samples was truly remarkable, and she made the process seem like a breeze.Shi, the Receptionist Coordinator, is the epitome of warmth and efficiency. Her smile greets you at the door, instantly making you feel welcome. She was prompt in booking my appointments and helped me navigate the clinics portal with ease. Her assistance made managing appointments hassle-free.Melissa, the Online Nurse, was an invaluable resource throughout my treatment journey. Her virtual support was readily available, and she responded promptly to all my inquiries, no matter how trivial they seemed. Melissas compassion and willingness to help made a significant difference in my overall experience.Overall, I cant thank the entire team at this clinic enough. Their commitment to patient care is exceptional, and I highly recommend them to anyone in need of top-notch medical assistance.

Ra
Review №14

It was really good and felt really safe while taking treatment at RGI. Dr. Priya Maseelall was really help full with my treatment. All the staff are really supportive especially Dekota. Thanks

Er
Review №15

Dr. ZOLTON is the best. Makes me feel calm and confident.The whole team at Independence are amazing!Wish I could do my whole pregnancy here!

Am
Review №16

Dr. Maseelall and her staff are amazing! Dr. M can formulate a plan for each individual situation and is always knowledgeable and super friendly. The staff is always quick to respond to any questions or concerns and makes the environment so comfortable. My husband and I would highly recommend this office to anyone in need of a fertility specialist.

Al
Review №17

Dr. Bhatt she is amazing. You helped make a dream come true. Thank you and your team.

No
Review №18

If I could give negative stars I would . After going somewhere else it truly opens my eyes to how bad this place truly is. What a waste of over 6000$.

Ke
Review №19

Shout-out to Daliah, Shi, and Mariel for being superstars and always bringing the positive energy!

Br
Review №20

Such warm and welcoming staff!! Beautiful facility. HIGHLY recommend

Za
Review №21

Awkward for males

Information
8 Photos
21 Comments
4.7 Rating
  • Address:6701 Rockside Rd Suite 220, Independence, OH 44131, United States
  • Site:https://rgiohio.com/
  • Phone:+1 216-290-1500
Categories
  • Fertility clinic
  • Family planning center
  • Reproductive health clinic
Working hours
  • Monday:8 AM–5 PM
  • Tuesday:8 AM–5 PM
  • Wednesday:8 AM–5 PM
  • Thursday:8 AM–5 PM
  • Friday:8 AM–1 PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Amenities
  • Toilets:Yes
Planning
  • Accepts new patients:Yes
  • Appointments recommended:Yes
Parking
  • On-site parking:Yes
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