AFC Urgent Care Vintage

Took my child in for illness. Was greeted upon entry by very friendly staff. The only wait time that I had, was time it took for me to register my child. The environment is very clean, tidy and pleasant. From the Triage process, to seeing our practitioner in a room was a great , stress free experience. The NP was so thorough and thoughtful with her treatment plan. She had such wonderful bedside manner and you can tell she takes pride in caring for her patients. I would recommend this facility.

I had a great experience at this urgent care. The staff was incredibly kind and patient throughout my visit. The Dr took the time to explain everything clearly, which helped put my mind at ease. The doctor addressed my issue promptly and with great care. I truly felt like I was in good hands. I would highly recommend this place to anyone in need of professional, compassionate medical care.

The staff were very helpful and kind. My son was seen for an ear infection and he got the treatment he needed. They were fast and easy to talk to. This is the second time we have been there and they always do a great job.

The NP was friendly and had excellent bedside manners. The triage team was professional and friendly. The last personnel I encountered was not the friendliest. The lobby could be more tidy, and the aroma could be much better, but other than that, I received the care I needed.

Wonderful staff! The man at the front desk was extremely professional and kind. The MA was extremely nice, empathetic, and skilled. The NP was amazing! He’s really good looking too.

Great experience as always. Very knowledgeable and kind nurse. Front desk people are also very nice. Always come here and bring my family members, never regret. Thank you 😊.

Where to start... to start on a good note Id like to say that one of the employees by the name of Star was very professional, kind and respectful to me. Other than her, I can not say the same for the other ladies who work there. Rude, snobby, and insensitive describe them. I wish I knew their names to point them out, but unfortunately, they wouldnt provide that. Anyways I had an allergic reaction that could have been treated at this facility, but I was turned away and told to go to the ER. I went to Methodist Hospital thinking that this was a serious situation just to find out that it was just an allergic reaction that needed a steroid shot with some antihistamines. The doctor told me that somebody at this facility (AFC) doesnt know what theyre doing or just didnt want to treat my situation. I could have gotten treated at this facility for $125 plus whatever fees for treatment, but now I have to deal with billing from a prestigious and respected Hospital. This is not a big deal because the professionalism and the kindness and concern of my situation made it worth it. Plus, I was in and out of there within 2 hours. I was told that Id get a refund from AFC Urgent Care Vintage, which I did, but then I received a charge of the same amount earlier this week in an email and a text message which Im not going to pay. I dont know why I was treated differently than everyone else because I saw great reviews, but I know that this happens to some who dont bother to make a review. So thats why this is being shared. Reached out to the manager Kyle Moore through his voicemail and never heard from him which Im not surprised because everybody were giving me that type of treatment except for the young lady named Star, which she is the only reason that there is a star on this review, she was awesome! Thanks for the hassle, AFC Urgent Care.

Had a COVID test scheduled this morning....nobody bothered to call me and let me know they were out of tests. Sat in my car for 20 mins. And once I called she told me to come in just to tell me they were out of COVID tests......waste of my time.

Everyone was super nice, got me in real fast, maybe 5 minutes, doctor came in and talked to me and knew what was wrong after talking to me and examined me. Gave a shot n medicine for problem. Sent me exercises to do thru email. Was in n out in like 30 minutes. Office staff n medical staff that I saw was all very nice n helpful. First time but would definitely come back.

It was a very pleasant experience from beginning to end. The front staff very helpful. The nurse practitioner (Anna) was very thorough and understanding. Thank you and I definitely recommended. Theyll take care of you.

I was able to schedule an appointment and got in right away. I did have to wait a while to see someone once I arrived, but I was diagnosed and received a steroid shot quickly and was able to pick up my prescription on my way home. I was feeling better within 24 hours.

This is my go to Urgent Care. Making an appointment right away is easy and timely. The Nurses have always been efficient, friendly and knowledgeable.

I had a sore throat and feared it was flu. this was my first time here and i picked afc bc they had an average 4.7 star review on google out of 1.8k+ reviews. i arrived about 15 mins early and was seen on time. anna, the nurse practitioner, took care of me. she was very patient, friendly, and made me feel comfortable. i’ll definitely be back and i even feel comfortable bringing my kiddo when she’s not feeling well. i’ve already recommended them to family members too.

Staff was friendly, place is clean, the appointment was fast, and they answered all my questions thoroughly. I also loved how the doctor gave me options and didn’t push a specific medication on me. As someone who’s picky about certain meds they take, I really appreciated that. Would definitely use this place again!

I recently went in for a TB test as a school requirement and was initially impressed with the affordable pricing and friendly, helpful service. However, when I returned for the reading, it was performed quickly and casually at the reception desk, and unfortunately, it was read incorrectly. This caused delays in fulfilling my requirement, and I was immediately offered an X-ray at an additional cost. Instead, I opted to go to another urgent care and had a blood test at the hospital, both of which confirmed a negative result for TB.Im unsure whether the error was due to a lapse in judgment or a lack of knowledge on the part of the individual conducting the reading. Still, I feel its important for the clinic management to be aware of this issue. While I don’t expect a refund, I hope this feedback helps improve service accuracy and prompts additional training in TB test readings for their team.

Excellent, friendly staff who really took their time with me and explained everything well. The nurse was so gentle that I didn’t even realize when she gave me a shot. Would definitely recommend this clinic for any minor health issues.

Everyone was very professional and very caring. Each one of the team made you feel cared for. A great experience, they even called the next day to check on me.

I was very disappointed in the follow up care I received. I made a phone call to speak to someone about a medication that was not working for me and was told I would need to mk another appt (pay another copay) to get additional assistance on an already existing issue I originally came in with. I finally was able to speak to an assistant, disconnected from the call after a few words she spoke and called bk 5x no answer. I was told a storm was in the area and they were told not to answer the phone. I called again and was told the assistant was busy left my return phone number and never received a call bk. I was told it will be awhile before she will call me bk. I do not tk my Healthcare lightly. I asked for a recommendation for something else, no return phone call, disconnected and made to feel like you really dont care about your patients. Highly disappointed in overall service. Your patients should be treated as a high priority and not made to feel like I have to pay for another visit to treat the exact same thing you originally saw me for.

Very fast and efficient service. I cut my finger with a box cutter and went for stitches. I was in and out with hour. The staff and provider were very friendly, and made sure I was comfortable. Definitely recommend.

What’s the point in setting an appointment, when the office can’t stick to the appointment time. Maybe try prioritizing those who make appointments over walk-ins. Took a half day off work to get something checked out, was late due to them being over an hour behind. Two stars and not one because the lady at the counter, the lady checking my vitals and the doctor were nice and friendly.

They did nothing for my illness and really just made a lot of tests that were not even necessary to do and went off in a direction that was not why I came there… terrible experience… I would not recommend this facility at all

Top notch quality place. Quick check up, no wait and super clean. The customer service is amazing. Great staff from front desk to provider.

Staff are unprofessional. I brought my 3 year old and they couldn’t even help me find a pharmacy that was opened late when the technology was right in front of them. 3 different staff. They didn’t know the zip code of the location because they “didn’t live around here”. Very unorganized and not resourceful. After I checked my daughter in they asked if she “was at least 3” when they could have looked at the check in and see her DOB. I left and took her somewhere else. Not a good experience at all.

I want to thank this wonderful staff for EXCELLENT customer service that went beyond and developed into customer relations. The doctor was very careful to listen to my concerns and adhere. You dont find a good group of medical staff like this too often.

Very unprofessional, doctor did a EKG exam and said I had signs of a blood clot. Sent me to ER and doctor there said my EKG was perfectly fine. Just scammers at AFC just want your money. Not going back there ever.

The staff are very welcoming and patient. The dr was amazing as well. I was in and out within 30-45 minutes. I would definitely recommend this location and will use it again in the future.

Quick in and out for my daughter with no appointment. Fully covered by my BCBS plan. Learned things from the NP there that our PC had never told us about asthma, lung inflammation, and certain antibiotics. Great experience.

My experience is always pleasant when I visit this Urgent Care. Taken care of complaints about how I’m feeling and what’s going on with my health. A huge thank you to the Doctors, Nurses and Receptionist!

Was sent home from school with 100.4 temperature the day before.   Temperature kept rising and it hurt to breathe, laugh or cough.   Since I’m asthmati, I knew it was either bronchitis or pleurisy which I get every winter.   A coworker raved about this place so I dropped in!   Not disappointed!

I think its utterly ridiculous for this place to call themselves an urgent care. Took my husband there with chest pains and they said they do not have an x-ray tech and couldnt do blood work......So they are basically less valuable than a regular doctors office. A complete waste of time

Highly Recommend.The place is very neat & clean, All the Medical Staff were so so nice. Will definatly go back if needed.

Everyone at AFC was awesomeWe went there because my husband had a cold with severe wheezing cough.I was in and out in 45 minutes with an X-ray diagnosis and medication.

Everyone was kind and helpful and we did not have to wait long. We usually come here when we have urgent needs and have always been treated well.

Staff was extremely professional and friendly. Triage nurse who also has seen my àss is sooooo hot. The NP who treated me was fast very efficient

Fast and easy experience. My sons doctor was a little off personality wise, but very professional to say the least.

The care I received was excellent and very thorough. My family and I have been there before and will return again when needed.

My son had a toe infection. I made an appointment online and checked in online as well. We were in and out within 30 minutes which is unheard of at other urgent clinics.

Quick, fast, and efficient! Staff was nice and got the job done! Highly recommend if you want in and out service.

Quick, efficient, covered all the bases. Clean environment. Friendly staff. Left confident.

I went in on a Monday evening and was in front of the doctor in less than 15 minutes. Very efficient and easy. I will go back for any minor emergency or illness.

I walked in for skin irritation ALL the staff is very friendly and welcoming. From walk in to leaving EVERYTHING was in a great timing, no long waiting. Excellent service

Did not receive an after visit summary or the script. When I called there was no record of my visit and it was suggested that I was calling the incorrect location. Ill wait for my primary or the hospital URC or ED next time.

Very nice people. Very professional fix to my bronchitis. Thank you so much. I feel immense relief.

I love this urgent care location! They’re always so friendly and fast to help me. Dr. Jafari is extremely attentive and always makes me feel comfortable.

My appointment was handled quickly and with ease.True professionals that’s took the time to take care of me.

Always kind, quick, gentle and professional. Very knowledgeable, and always good at explaining things.I love this AFC location!

Always professional and efficient. I appreciate the cleanliness as well. I also like that they follow-up to see how you’re doing after your visit.

It was fast, and efficient. The staff and provider were knowledgeable and helpful.

Excellent customer service from start to finish. Every staff member professional, pleasant and helpful.

Drug test here is a BIG NO coz they don’t have the cups !Called them to take appointment and they said just walk in! Went there for the test and they say oh sorry no cups, it will take 5 days for them to arrive ! Like couldn’t you just tell me over the call ? Wasting my time and dragging my drug test ! Had to go some other place to do it ! Anyone going here better call and ask if they have the required materials for the test or else it’s a waste of time! Will never recommend this place

Friendly environment welcoming front office staff the nurse and nurse practitioner gave great service. No long wait time!

This is honestly one of the best places Ive gone to. Theyre so nice and understanding. Also very patient if something goes wrong. This is one of those places that even if they dont take my insurance, that Im still going to go out of my way to go to ❤️

Love the staff, love the service, they are quick and very professional, for anything not emergency, please don’t hesitate going there, they are phenomenal and handle business right away!

The people that helped me were absolutely amazing. They seemed to genuinely care about my well being. There were two that stood out. One lady with dark hair that did my triage, my apologies for not remembering your name, showed true concern. NP Ana was the best all around. They both went above and beyond. I definitely will go there again and HIGHLY recommend others to go there. Only if you want top notch service visit AFC UCV for your needs.

Had a great doctor was able to help out very quickly was my best visit yet

It was amazing. They were very friendly and caring and it just I just loved it.

The first time there…great experience..in & out with great results..thank everyone there

Ive been here twice and am always seen quickly. No complaints!

Great experienceShort wait time, the PA listened and got me exactly what I needed I was feeling much better!!

They were amazing! Great, attentive staff!!

I get very anxious going to the doctor but this place was wonderful! The staff was very friendly and the doctor was very kind and easy to talk to. The quickest urgent care visit I’ve ever had! I was in and out in about 30 mins. Thank you all!

The staff are always kind, professional, and helpful. I’m in and out and feel cared for each visit.

The doctors/nurse practitioners were very caring with my child and took time to work with us on finding the right medication for my 4 year old so she would actually take her medicine and not spit it out. They were very nice and personable and great at making my child laugh and feel comfortable. The appointment was fast yet thorough and there was no waiting to get called back for the appointment. Shes seen Dr. Jose Lara twice and I highly recommend him for all patients, but especially for children. Also we had a walk-in appointment both times but you can schedule an appointment online which is super convenient for busy work and school schedules. And I was able to complete my paperwork online before walking in so that was very helpful.

I visited last week. The front desk was lukewarm, was not impressed but she definitely knew their policy of keeping your card on file and charging up to $250. However, I was blown away by the NP who treated. She was courteous, attentive, patient, professional, knowledgeable, and helpful. I was definitely satisfied with the treatment. That policy thing I don’t care for.

Loved that I could create a same-day appointment online. I had my paperwork filled out and pictures of my insurance card/ID uploaded before I even went in. There was ZERO waiting time since I had all my paperwork completed ahead of time and the staff members are all so kind! My visit was fast and efficient. I highly recommend this Urgent Care!

The staff was wonderful and the place was very clean. We got right in and out. Thank you!

Anytime we cannot get into the doctors office we come here. They are absolutely amazing. The people are so nice. They listen to your concerns and help you feel better. Highly recommend coming here if you ever have a need.

Great physician. Anna is always so sweet and helpful. !

Theres no such thing as a good Covid-19 test, but this was very simple and efficient. Everything was online or via phone other than the swift in car swab and it probably took 15 minutes everythibg combined total. Ive been swabbed before and this was less horrible. The staff was really pleasant and they will be my go to UC provider from now on.

Superb patient care. Doctor Anahita and her assistant were kind, generous and had great knowledge of taking care of me, plus great sense humor as well. AFC Urgent Care (Vintage) has been our family one stop shop for over 10 years…Thanks for caring Team!!The Jordan family ☺️

Easy walk-in appointment, quick service, and called in medicine right away.

So much faster than our regular doctor appointments! We were able to reserve online and upload all insurance info through my phone before we got there. Once we were there, it took just a few minutes to go into exam room, ran a couple tests immediately, and the nurse practitioner came in right away! She was sweet and knowledgeable. We were out with a presentation in less than 15 minutes!!! Ladies at the front were really nice and efficient. I’m glad we went there. Now I know where to go if we ever need urgent care for my entire family! Thank you!!

Service was fast, staff was friendly, and they all wished me a speedy recovery!

I went to this urgent care on 12/03/2022 and I had no insurance so I paid the total balance up front. My total was $280 which I paid right then and there. I have the transaction on my card statement. A few weeks later I started getting emails saying I have a balance due. I was extremely confused so I called AFC to verify that I paid for services upfront being that I had no insurance. They confirmed that and told me it would be fixed. Well here we are almost 2 years later and they have sent the PAID balance to collections!!! I feel scammed! When you are self pay you don’t leave without making payment. Again, I have proof which I also sent by email to the billing department. This is absolutely insane and destroying my credit! I held up my end by paying. The billing department dropped the ball. This needs to get resolved!

The doctor was very caring and knowledgeable. The whole process was very fast even with tests.

Use this place more than I would like. Always get fast and efficient care.

Great service, staff is very professional and friendly.

I love afc! They had me in really fast without an appointment!

This is my second time to go to this clinic & see Dr. Burney. Each visit, from the moment I walked in the door to when I left I was treated with kindness. Everyone there is very friendly. I was able to be seen quickly & Dr. Burney was very professional & attentive. I never felt as if she was in a hurry to get to someone else. I would most definitely recommend this Urgent Care.

The care here is top tier. I have been coming here for couple years now for mostly minor to moderate health issues. They have always took their time and do not rush their care. They even take their time out to explain the condition and even the medication they are giving you.

I have visited AFC a few times over the years and have always been extremely pleased with the service, start to finish. Also, being cash pay, they have always been very open and detailed about options. I definitely recommend AFC!

Setting an appointment was easy and quick. Availability was great and didnt have to wait very long in the lobby. Nurse doing triage was through and even though testing was a struggle, she was still patient with my kids.Dr. Jose was FANTASTIC. He treated my kids with respect and knew what to say to them. He used his knowledge and diagnosed them both quickly and efficiently. I had concerns, and he explained to me steps that would help. My kids left happy even though they werent feeling good.Later that night, my son developed an allergic reaction and I was able to reach the doctor. (Right before closing) He walked me through what I needed to do, even called in new prescriptions and followed up the morning after to check on him.10/10 would definitely recommend. Smooth experience in a very uncertain/upsetting time.

Im glad when we arrived, there werent many patients waiting. I brought my 5 year old there to get checked and kids usually isnt good at waiting. The ladies at the front desk were friendly. The nurse who guided us in and filled out info for us to give to the nurse practitioners was nice as well. The nurse practitioners were good with my 5 year old. It wasnt easy to check his throat and one of the nurse practitioners was patient with him. I felt bad but she was really good with him. They explained to me clearly of what he had and how to treat it. This is definitely a place I would choose to go to again if Ill need to. Hopefully not any time soon!

From the front desk to the doctors in the back, this place always takes care of my family and most definitely our go to.

Over the past couple days I could feel something wrong with my left eye. Sure enough today it was obviously infected. Getting in with an ophthalmologist would be impossible, so I went to AFC Urgent Care--Vintage. Staff were super nice and efficient. Even though there were several people ahead of me, I was in my patient room within 15 mins. My Nurse Practitioner was Cassie. Great bedside manner, professional, and helped me better understand what was going on with my eye. Prescription was called in immediately and I picked it up about 30 mins later. I would recommend this location to everyone!

Honestly the absolute best urgent care- didn’t have an appointment and although 5 people were ahead of us we were still seen quickly. The doctor had over 20 years ER experience and knew immediately what I had after a mis diagnosis the day before on a virtual visit from a different place. I was really out at ease by the confidence and then on Monday I had a specialist confirm. Not having to wait until After the weekend to put my mind at ease was so nice, will happily drive over 30 minutes to this place.

Everyone there is very helpful and caring. They always follow up to see how Im doing.

Very caring staff. Exceptional physicians. Excellent xray tech

I am quite impressed with AFC. Great communication before my appointment. Efficient triage process. The doctor who attended listened and did a thorough examination. He communicated his findings clearly and answered all my questions. Next time I need to see a doctor quickly, Ill go back to AFC Vintage Park.

I just visited the clinic on Friday and had a great experience. Highly professional and courteous medical staff. I broke my foot over the weekend and they did an x-ray and were extremely careful with how they handled it, which I was thankful for because I was in a lot of pain. They were able to see me almost as soon as I walked in the door so Im really glad I didnt have to wait long. All of the staff were very patient with me as I hobbled around and I didnt feel rushed at all. Thank you Urgent Care Vintage Park, you really set my mind at ease. Hopefully I wont need to be back anytime soon, but Im glad I chose to use them during my emergency. I will definitely recommend you to anyone in the area who needs medical assistance. Thanks again!

The staff here is very compassionate and friendly. They had me in and out of the office quickly. It is very affordable (as someone without insurance). The provider was also very kind and knowledgeable. Will definitely be back if I get sick again.

This location is incompetent! There was one young lady that attempted to assist and office manager/physician was nasty and rude. She further made threats to call police once I contacted my family whom are physicians and they advised based on my emergency and having multi health insurance I shouldnt be denied and was directed to get license number and contact legal department . This location should be SHUTDOWN. Im not done yet! Thank God for recording devices.

It was a great day experience and I’m feeling better :)

Service was quick and the staff was very friendly and professional..

My husband had an emergency they took him right away the staff was so comforting, sweet and caring. Thank you AFC for stitching him up quickly. What great team work !Will go there again and recommend everyone to go if you want loving and compassionate professionals taking care of you .

Horribly rude front desk staff and billing system trys to double charge. I cam in very sick and could not talk. Instead of caring for me checking vitals or anything they tell me i may be too sick to treat. They go back and “check” with NP who doesn’t even see me to say that they will take me. Then, right after saying I may be too sick shes like fill out this insurance information. If I am so sick why make me wait longer BEFORE EVEN CHECKING VITALS. After running every test they do nothing for me and tell me to go home. I then get a bill that has every test itemized and even charged twice. Then to dispute it you are talking to an AI. This is not what health care should be.

Excellent treatment, speedy appointment, immediate follow up! This has been a great place to see a Dr same day and get treatment for me and my kids! Highly recommend!!!

I was able to be seen at the clinic instead of having to go to the VA urgent care. The staff was extremely professional, friendly and courteous. After filling out required paperwork I was taken back for vitals and seen by a Dr within 15 min. Highly recommend and will come here for all my urgent care needs.

Fantastic urgent care!!! There is most often no wait and the staff will make you feel welcomed, comfortable and confident in their care.HIGHLY RECOMMEND!!!

From the moment I walked into the door, I was treated with professionalism and concern. The people at the desk were super friendly and the check-in process was very simple and quick. The triage nurse was friendly and efficient. Once Dr. Rebekah came in to see me, I was instantly put at ease! She was very knowledgeable and very professional! She had a great personality and made me smile! The checkout process was equally quick! Total time at the clinic was about 30 minutes! I highly recommend this clinic if you live in the 249/Vintage area!

Everything was very good and easy from scheduling online to checking in at the clinic. However the care provider wore a mask and stood as far from me as the room allowed. She seemed scared to examine the skin condition I had presented for care. I found it difficult to understand what she was saying. It was an odd experience and I wont go to the clinic at Vintage Park on Louetta ever again. She made me feel like I had leprosy.

Went here when I thought I may have caught the flu from exposure and then feeling terrible. Check in was easy, contact free if that’s your thing, and front desk staff were informative and helpful. The wait wasn’t bad; I was a walk-in. They got me checked out and prescribed the proper meds for both immediate symptoms and potential flu in approximately an hour, may be less. They had run out of rapid tests and used a PCR to test me. They got me answers in 48 hours which is not bad considering they rely on a 3rd party lab to help process the tests. So, turns out I just had a nasty virus. Thanks to careful instructions from the doctor, I knew to only take the Tamiflu if the PCR came back positive and thankfully was able to manage symptoms, rest, and return to work quickly after no fever which was about the time the PCR results came in lol.Hopefully my long story is to say, the medical group here is great, informative, and fast. I will return, hopefully not too soon. 😄

I received a terrible experience visiting the urgent care facility located on barker cypress. I came in to be seen due to my blood pressure being high. My time to be seen was ignored intentionally by the front office to the nurse. There were patients who came in 2 hours after myself who were seen before me and left before I was taken to the back. The doctor who treated me apologized for the terrible experience.. If you are an African american.PLEASE dont waste your time at this location

Great experience. Check in was very efficient, didn’t need to wait long, and since they are a dedicated urgent care, there was no question of the visit being charged as an ER. Staff was very friendly, knowledgeable and helpful. Walked out the door with prescriptions already called in, a sheaf of instructions and one day later I’m already feeling better

This place turned my 6 year old daughter away because they did not want to stay after they closed even though we arrived an hour before their closing time. They close at 8pm and we arrived at 7pm. They said they did not have any available spots left for the night. (There was only 1 person in the waiting room). Since when do you have to make an appointment for Urgent Care facilities? If they turn people away I can only assume how great their level of care would be.

The best care I’ve ever had an urgent clinic. I went in with bronchitis and was having a hard time breathing. They gave me a breathing treatment and a steroid shot. Also a couple of prescriptions. I was in and out within one hour. The doctor had the greatest bedside manner.

First time coming inside to be seen. I typically come here for Covid testing. My experience was great from beginning to end. Staff was friendly. NP Jose was fantastic. He took the time to explain in full details, my diagnosis. Most urgent cares just rush you in and out and barely let you get a word out. The visit was very thorough and the office was super clean. Will definitely be back. This is now my preferred urgent care.

It was a great experience. Jose, the nurse practitioner, explained everything so well. The lady that took my sample was very nice. When I arrived, I got a text with a number saying to call it and check in which I did. Whoever answered that phone was not very friendly. She said they knew I as there and that they would call me and that I didn’t need to call them. She was very brusque. Didn’t give me a chance to explain. Overall, it was a good experience.

I went for a rapid COVID test, which came back positive. Instead of just telling me to contact my primary care and leaving it at that, the nurse practitioner called me, and spent several minutes giving me additional info and answering my questions. She was so patient and just wonderful to work with. Actually everyone there is wonderful to work with.

At 7:44am I set up appointment for 9:25am and filled out all the paperwork online so that we did not have to sit in waiting room with a bunch of sick people. Showed up for appointment and checked in made sure the receptionist knew we had a 9:25am appointment. Its 10:30am and 6 walk ins have been seen before us and were still waiting. Why do we set up appointments if the clinic team is not going to use them? This is very disrespectful and unprofessional of the clinic team. We get harassed when we make appointments and do not show up on time, but when we do show up on time for appointments the clinic team disregards that we have schedules and are busy as well. The only reason I even give 2 star vs 1 stars is one of the doctors, Dr. Jose on staff is very friendly and really takes personal interest in our families wellness. I hope he opens his own practice so we can stop coming to afc!

Flu season … so pretty busy. Was in 2 days in a one week. We’re fast but did not feel pressured. The docs answered questions without walking toward the door. Nurses seem to be well trained and friendly, even though they deal with people in bad moods their whole working day. Most of all, they are on our insurance plan. Only 4 stars because nobody is perfect.

Because of this crazy pandemic, we have had to use several urgent care facilities over the past two years. This location has been hands-down the best urgent care we have ever used. Dr. Lara was absolutely amazing, so kind and so very personable, and the office staff was wonderful. Will definitely be coming back if we need any further urgent care.

One of the best Urgent care in the area. I have been seen a few times here and always get great customers service. The ladys in the front are so polite and welcoming as well as the nurses and Np. They take the time to hear you out and help you. I would highly recommend this urgent care.

My rating would be as followsStaff ⭐️ ⭐️⭐️⭐️⭐️AFC ⭐️⭐️⭐️ 1/2The process of providing details in advance is great, however I provided all my details and received a completion notification/confirmation… only to get there and have to complete a profile form, and provide DL, Ins card… AGAIN!The Staff was friendly and efficient… however the facility did not have the capability to collect blood work, which is included in there website under “Services.” They did however direct me to go to the ER immediately in order to rule out the suspected diagnosis.AFC should fix online intake form and provide advertised Services.

Very detailed and caring. Fast, efficient. Highly communicative.

I had to take my 5 yr old son to Urgent Care for an X-ray and beginning from the staff, truly amazing! They made my son feel comfortable. Then the nurse, AMAZING! We were in and out in an hour. No long waits. Also a SHOUT OUT to the doctor, you were OUTSTANDING. thank you truly!

I had an amazing experience!! Super nice and very helpful

My visit was on a Sunday and I was so grateful to find a place open! Receptionist was pleasant and efficient. She seemed knowledgeable of all necessary check-in procedures including the Medicare cards needed. The nurse also was well-versed in procedure and listened very closely to my explanation.She was accurate in relaying my information to the Nurse Practitioner who was friendly and had a calming, confident manner. I believe I was treated with the best level of care for my needs and I am truly appreciative.

The staff was very professional. Nurse Cathy made us feel very comfortable. The Doctor Renee was very communicative and attentive to our situation. I really know it was a blessing that the insurance sent us there. Will definitely keep them in mind for future medical situations. Thanks again

AFC urgent care always has a smooth process. I booked an appointment online, you call when you get there and they do a quick phone screen. I was there for a covid test, so they came out and gave tips on making the test as comfortable as possible. She swabbed me and that was it. In under 24-hours I received a text with a link to my results. Everything went well and the communication was perfect.

Took my 10 year old there today, front desk staff were gentle and cordial, nurse was sweet and Dr Lara was engaged in the consultation and explained in detail everything. No rush ( Saturday appoint)Very good experience , 1 hour waiting with no appointments, it is a 5 star.

They were so nice and welcoming. I had to keep changing where to send my prescription to because I got the locations wrong and they were super nice about it still. If I am dying, I would ask to be sent here instead of an emergency room just for the customer service(it’s okay if they don’t have the equipment to save me and I die cause at least I died with good service)

Usually, I do everything I can to avoid urgent care facilities. I’ve had so many bad experiences, but I can honestly write a good one now. This place was extremely responsive, knew their stuff, very courteous, very punctual, and everybody was in it for the patient, not just to make a buck. Very punctual, and I am extremely happy with the service I received. Thank you for setting the standard for how urgent care facilities should be.

I was referred to this clinic to get a Covid test done and I was very impressed at the efficient process and friendly staff. The nurse practitioner was very helpful and answered all my questions. The lady who came out to my car to do the nose swab was very nice and gentle and that made the actual swabbing bearable! I have recommended this clinic to my family members and friends and will definitely come here again!

Patient care is top notch, and the staff couldnt be kinder. We came for a covid test for my son, and they answered every question I had with gentle patience. Kelly, the PA, was attentive and the swab administrating nurse was very gentle. Im so thankful to have chosen AFC, and will decidedly be using them in the future when I cant get myself or my children in to see our normal physicians.

Came in due to chest congestion. The office staff was very welcoming and the waiting room was comfortable and clean. They took me back within 5 minutes or so. Once I got to a room the Dr. was with me within just a few minutes. The Dr. was very nice and knowledgeable. Over all, I had a great experience and am glad I found this Urgent Care so close to home.

This was my first time using AFC Urgent Care in The Vintage. I needed care after being in a motor vehicle accident. The staff was very friendly and helpful. The nurse practitioner, Jose, was inquisitive and did a great job of addressing my pain. Bree not only greeted me at check in but also did my x-rays. She was so nice and efficient. I would highly recommend this urgent care to anyone.

I went in early one day and waited for a few minutes only. Was called back and treated immediately. Everyone was friendly, front the front desk staff to the nurses and doctor in the back I will make sure to use this urgent care again. Highly recommend.

My son hurt his thumb and I was able to make an appointment for 40 minutes out and was in and out within 30 minutes of his appointment. Everyone was super friendly and professional. Would definitely recommend giving this place a try if you need to be seen quickly and receive excellent care!

The staff is very professionally and courteous. The doctor is phenomenal and truly cares and has a wonderful bedside manner. The only thing I would change was the X-ray techs attitude she did look like she was enjoying her job or having a good day. She was a little rude but other than that everything was GREAT.Customer on 3/5/19 @ 12

I wasnt sure if the person who checked my daughter was a nurse practitioner or a doctor but he has a big smile on his face which was comforting. Hes very nice and very professional. He explained everything well. The receiving staff was okay. The lady who took my daughters vital sign, i think she needs to have more training on how to treat patients well. I have said thank you to her three times, but she never said youre welcome or anything. As if she never heard me saying thank you.

Jose, my nurse practitioner, was so very thorough. I greatly appreciate the level of care and the time he gave me. He spoke to me in a manner in which i understood everything and he tested me for everything. His prescriptions were also on point. I also appreciate the front office and nurse who were all attentive and quick to get me seen.

As always superb efficient and short experience. Very easy to schedule appointment online, hardly ever a wait. Super nice and professional doctors. Great care and atmosphere. My number one urgent care.

Poor bed side manners from the “doctor”. Will be looking for a new urgent care.

AFC has been my go to for after hours Medical care. They are fast and professional! They listen and show they care. I will continue going here when I don’t feel good after my doctors office has closed.

Beat urgent care experience. Jose Lara NP and his staff that day made the entire experience very easy. Even in the mist of the most bust time of year, they had us in and out in a very timely manner. Jose is extremely knowledgeable and has excellent bedside manner. We will for sure be back.

I tested positive for Covid at home but I knew that I was gonna need some help to overcome this and my doctors offices were closed during the holiday season so I reached out to AFC urgent care. I did not want to go into their office because I didn’t want to expose anyone else so they offered a Tele-visit and the doctor prescribed exactly what I needed. Within one day of taking the prescribed medication, I could actually breathe again. Nothing I was doing at home was helping but the doctor prescribed prednisone and within one day I felt already much better! I truly liked that the nurse/doctor explained to me the side effects of any medication I was going to be taking very thoroughly! I appreciate that!Very helpful/happy patient!

The visit and wait time was ok. The complaint is about Nurse practitioner Madden. She was not knowledgeable much about flu/covid treatment. They should have MD to better take care of patients. Will never go here nor recommend someone to go here.

Everyone was polite, professional and friendly. Especially when youre not feeling well its great to have a positive experience. Many thanks to all the wonderful ladies. I will always go to AFC when Im hurting and in a crunch.

I have been to all other locations, and never felt the same way because here the staff is really friendly and helpful. I was very sick and they were about to close, but the front desk assistant was very courteous and checked me in. She also called me to follow up and asked if I was doing ok. One time, I had a payment due and I called them two to three times to make a payment with my health care flexible spending card and my card didnt work because of unknown reason. These people still didnt get upset and cooperated thoroughly. Thanks to this wonderful staff and the DR. I would be following up with you guys, if ever sick.

Great service. Nurse took vital and was very polite then doctor was open to a lot of questions and answered all my basic questions with great detail. Doctor also said “feel free to call if you have any other questions”.

The staff are not only courteous and gentle, but compassionate and actually know what theyre doing. They helped me immediately, no wait, where my PCP office took a week to consider making an appointment for me. No fancy equipment here, just the basics with professional and knowledgeable people.

Took daughter there for illness on a Sunday as unable to get into our neighborhood CVS Minute Clinic. Staff at AFC very friendly and Doctor/NP she saw was great! Had very little wait time. Will definitely use this care facility in the future.

I really appreciate about the way they treat and helping me.The service I received from AFC urgent care clinic was excellent. The staff are friendly, ensure me that I am properly informed about my health and care . They did great job because it was my first time ever to visit that clinic.All the staff was great.Thank you 🙏🏻

I love this urgent care. This is my go to place! I have no complaints at all. The staff is great and the service is even better! They always take really good care of me. Thank you so much for your hard work!

Had a injury and was worried about coming in because I dont like doctors. When I walked in everyone was friendly from the moment I was taken back to the provider. The whole process was easy and was able to take care of my injury. If you need an urgent care this is the one to come to. Price is great for cash paid. If I could give more stars I would. Thank you afc for such great experience

AFC rocked it out! There was a lot of anxiety over traveling and needing a COVID test for all of us in such a timely manner. Our tests went quick and she did a fantastic job. She was very kind and gentle. We got our results back quickly and they provided us everything we needed to travel. Thank you AFC. We would use them again if we needed to, no question.

We would recommend AFC Urgent Care in the Vintage as they were professional, prompt and personable. They helped my daughter while engaging with her. The Nurse Practicioner was very thorough in her examination and explained everything she was going to do in an understandable manner. The X-ray technician helped her gently as she was in much pain.

Everything about this place is great! The lady at the front desk is very nice. She was very helpful to all my questions. The doctor came in checked my ears throat and listened to my breathing. Turns out I broncitist and two ear infections. They gave me 2 shots and 2 prescriptions. They made me stay for awhile to make sure I was okay from the shots. Very nice people, clean and you can tell they care. I highly recommend going here.

Linda helped my husband that was in this past Sunday and she was great, very caring and attentive. We had never received a service like hers before Im glad to call this my home urgent care. Thank you Linda!! Will definitely recommend!

Well I thankfully dont have to utilize their services very often, but every time I have over the last few years has been consistently awesome, or at least as awesome as can be given the circumstances of doctor visits. Even when there are a few people in front of me the waits are extremely short and they either take care of my problem there or refer to a specialist who can finish the job. I always feel like Im well taken care of.

Went to AFC Sunday afternoon 3-26 with an unusual problem. Cassie, the nurse practitioner, wasn’t really experienced in what I brought to the table and I’m not sure where I would have found a Dr’s office that was familiar with it. She took a look and gave me an antibiotic and anti fungal based on what she saw. The next day she called to say she had researched further and had called in a prescription for ivermectin that would take care of what I thought it might be in addition to the infection she had seen. I don’t think I’ve ever had a medical practitioner who spent more time researching something the day after the visit. Thank you Cassie for caring enough to go the extra mile to help me.

Excellent care and service. When my primary care physician couldn’t see me today I decided to visit AFC Urgent Care. I had to wait in my car because some of my symptoms mimicked Covid. A staff person came to my car, swabbed my nose for Covid and throat for Strep. Very efficient. The NP came out and explained the results to me. Within 20 minutes I was on my way! I highly recommend this facility for caring, courteous staff and efficient operations.

Excellent communication from the start after being turned away from the first 2 clinics we went to and called. Short wait times and very professional service from nurses and Dr Lara especially plus a follow up call from the doctor the next day to check on progress. Strong 5 star review!

This has easily been the most disappointing medical care experience I have ever had. My family and I visited this facility last October as I woke up with a sore throat, full-body chills, dizziness/nausea, etc. My husband and 2 children (who were ages almost-3 and just-turned-5 at this point) were with me; the whole family went as it was a Sunday and I didnt think the visit would take that long being that I was visibly sick. (The word urgent is in the name, right?) Fast forward to 2 HOURS LATER and Im walking out the door to my husband and children who were waiting in the truck for me after being told that my strep test was negative (which, I get that a negative test is a negative test, thats not my issue here), and I had to come back (after 2 hours...) to pick up the prescription for an antibiotic. At one point during the 2-hour wait, I was left in the exam room by myself (I fell asleep but my husband was in the waiting room with our children who did rather well, considering the circumstances) for 45 minutes. Nothing happened in that 45 minutes but my husband walked by the doctors office twice to find the doctor sitting on the computer both times. It was not busy while we were in there. There were maybe 2-3 other patients in the office at this time.After waking up the next morning with a throat so swollen that it was almost swollen shut, I made my way to my PC who cringed at the sight of my throat. I was given a shot and different antibiotic by my PC and felt better within hours.Within the next week or so after my visit to this facility, I received an email survey asking about my experience that I completed with essentially the same review I am giving here. Never heard a word from anybody from this company/facility.Received the bill and called to dispute it and left a message that went un-returned. I called again a few months later (in an attempt to get an update on my dispute) and was told that the company I was speaking to was not handling the billing for this location at the time of my visit. My contact information was taken and I was told that I would be receiving a call back. Never received a call back.I called last week in another attempt to get an update and was put in touch with a young gentleman who has been the most helpful of anybody at this company. Despite his helpfulness, however, I feel like I keep getting blamed for this bill still being outstanding despite multiple attempts on my part to try to get it resolved. Each time I would mention the steps I have taken to get it resolved, I was told that they didnt see where I had taken the survey (interesting...) and apparently, at some point, they left me a message that I never returned. (Seriously? You call once and never again? And thats my fault after being told by someone else that I will hear from someone about my concerns?) In defense of the young gentleman who has been helping me, he went to the owner to discuss the possibility of adjusting the bill based on this unbelievably horrible experience, to no avail. I could pay the entire balance of the bill now but out of sheer principle, I will pay a minimal amount for however long it takes to pay it off until it is paid off (although at first, the young gentleman told me that I could setup automatic payments but then told me that they dont keep credit card information on file...??).In the end, this place will be my plan ZZZ anytime urgent medical care is needed. Unbelievably terrible experience, all the way around.

We used AFC Urgent Care Vintage to get Covid Rapid Antigen tests for a cruise. We were able to make our appointments and do much of the preliminary paperwork online. The clinic staff were very efficient and friendly, and everything went smoothly with the testing.

Had occasion to visit AFC Urgent Care Vintage while visiting my son and his family in Texas. While playing with my grandchildren, I fell and hurt my neck and thankfully it was not serious but a lot of pain and discomfort which brought me to AFC ( my son recommended them to me). The staff were all very friendly, courteous and through and made me feel very much at ease. I was also given a business card for a local orthopedic doctor should I need any further Follow up! Didn’t have much of a wait time either. Would highly recommend !!!!

I needed to be seen Sunday for a lingering sinus infection that worsened on the weekend. Everyone was polite, efficient and knowledgeable, from the front desk staff to the triage nurse who was awesome and the NP that treated me. I’ve been to a few urgent cares in the area when I can’t get in with my pcp and this was my favorite so far. Friendly knowledgeable staff is a huge plus in my book. I’m also a RN and am sensitive to a few different antibiotics and I got no doubting looks or push back on that, like some NP’s and MD’s give. I was very thankful that Jose the NP was thorough and not only asked detailed questions but listened attentively and gave me some tips on taking the antibiotic he prescribed. I will definitely go here again!

This was my first time at this urgent care, but will be back for any future needs. The staff and provider were super friendly and service was quick. I was in and out with my shots and prescriptions within 30 minutes.Highly recommend this facility to anybody

I went in today for a persistent stye on my eye that would not go away after all of my home remedies and google diagnosis lol. Anyways I rarely go to the doctor for anything except my OB and the ER if it’s a real emergency. Therefore I didn’t have or knew where my insurance card was so I called my insurance to have them assist me with locating an urgent care near my home and that would accept my insurance. I ended up choosing this location out of the 3 options that was given to me. Once I got there they do require a photo copy of your insurance card to be seen. Of course I didn’t have mine so after 3 phone calls later back to back with my insurance while being online trying to get into my account and give the nurses and receptionist what they required for me to be seen, I finally got the copy and was able to email it over. The insurance agent mentioned she was surprised they were so helpful and willing to help me because most places wouldn’t even do that! They were patient, I was seen and treated shortly after. Thank you ladies including the NP that made sure my Urgent care was taken care of! Would definitely recommend.

We had a huge scare yesterday with our daughter and cannot recommend AFC Urgent Care enough, I was very impressed by not only their attentiveness and knowledge but also their care for patients no matter how old they are and to top it off their entire staff there was welcoming and friendly given the circumstances. 💜 Additionally we received a follow up call today to ensure our daughter was feeling better! If we ever have an emergency again we will be going straight there!

While the staff in the back were helpful and listened to my concerns, the ladies in the front were very rude and unprofessional. While handing in my paperwork and cards, the lady at the desk couldn’t even bother to look up from her personal cell phone to talk to me.Fast forward a day later, I am awaiting Covid and flu test results which the doc said I should get at the same time. I received my Covid results but did not see anything about the flu. When I called the front desk she told me she would call me back then proceeded to hang up on me. Hours go by and still no call back, so I called once again. It was then that they told me they never took the flu test and that I would need to come back in to take it if I wanted one. She put me on hold multiple times even without letting me know she was about to do so. I am very disappointed with this location.

For the most part, I really.like the facility and the doctor. However, I was in an extreme amount of pain. I left work early and went straight to the urgent care. I was in tears when I finally saw the doctor. But when she did see me, she was kind and sympathetic. She listened and I felt more than just a number. The pain made time move slow. I dont know if I was being impatient or if time is the issue. I will go again. Quality care is definitely more important than time. Just not when I am in pain.

This place was nice to go to. I went to get a Covid-19 test because I had been in contact with someone who had tested positive for it. Making the appointment online was easy and they were VERY friendly over the phone. They even let me speak to the doctor over the phone to ask any questions I had about the test or about the virus. The test was free as long as I gave them my ssn (for the care act) if I didnt have insurance. The reason I didnt rate 5 stars however is when I went to get the test done I had to do it in the car and when the doctor came out to take the samples my body reacted to the swabs up my nose by backing away and it made it difficult for both me and her to get/give the samples she needed. It wasnt as comfortable as it couldve been. But other than that, great place!

Was visiting the Houston area when I apparently had a run in with a spider that caused a bad case of cellulitis on the tip of my ring finger. The staff were thorough and professional. Good diagnosis, explanation of what to expect after the antibiotic shot, set up with prescriptions and a number to call if things got worst. Fast, efficient health care by great staff. Very pleased with the service.

I went to this urgent care yesterday evening. I was expecting it to be a little crowded, but no one else was in the waiting room besides me (I arrived an hour and a half before closing time). I was seen quickly and it was a fairly quick trip. I would go back if I need to go back to urgent care.

They did a great job treating my injury today. Everyone was nice and attentive. Kyle took my vitals and x-rays and definitely made me feel comfortable. I almost went to another urgent care and I’m so glad I didn’t. Thank you team!

Refused service to a kid in pain over me not having a mask, and they cant even provide one costing 10cents-real care for the people. I was warned about them but still tried. Never again! Front desk is rude, the nurse there was rude as well. Medella down the street is much better and cleaner! Were happy to help my lid and supplied the crazy needed mask (ugh!)

I have used this location several times to treat minor emergencies. The offices are clean and well maintained. The staff is friendly and knowledgeable in diagnosing and prescribing treatment. A great option when I cannot visit my regular physician.

I cannot say enough good things about this place. From the greeting at the front door until our visit was completed, the staff was wonderful. The nurse practitioner on duty Renee Madden was truly a god send. She is the best of the best!! I highly recommend this urgent care!

I went to AFC for pain/stiffness in my neck. I went first thing in the morning and fully expected to spend all morning there. Quite the opposite! I was in and out quickly! The front desk person was quite pleasant. The triage nurse was fantastic! Ive never seen anyone take blood pressure readings so quickly and efficiently! Dr. Stevens was great as well! She gave me several treatment options and helped me select the one that best fit my situation. I was very pleased. And will definitely be back for future urgent care needs. Thanks!

Got waited on right away. The entire experience was pleasant and all were professional. My first time and if needed I will definitely go back. Special thanks to XRay Guy. He was a complete gentleman.

I was a walk-in for a flu check. The receptionist treat me with respect and a smile. The waiting time to see the provider was less than 15 minutes. The condition of the urgent care was modern, clean and appealing. The medical provider was very friendly, knowledgable and made me feel relax. Was a great experience and did not took a long time to be on my way.

This was an extremely easy and stress-free doctors visit to make. There was zero wait time, and the office was new and clean. Even when i was waiting for testing, results, and consultation, there was very little wait time. I felt like I was in and out of there within minutes. all of the staff were pleasant and friendly, and making sure I was comfortable. this visit assures me that doctor visits and needs can be hassle-free and accommodating.

Walked in and was seated in an exam room within about 15 minutes. The staff was friendly, professional, took the time to allow me to answer their questions and was thorough in their exam. The offices were clean and organized as was the waiting room. Definitely recommend.

Thank you for how well you cared for my girlfriend here. Truly awesome service and compassion

I came here for a minor injury. I asked the front desk if they could help take care of it. Showed them my injury and they confirmed that they could. So the usual protocol things were taken care of quickly. I did not like how they asked for my weight rather than taking my weight on the scale placed directly behind the med staff. My visit with the doctor was about 10 to 20 seconds max. They were not able to help me and provided me with a referral. When I had questions the doctor opened the door. Service could improve. I paid my moneys worth more than the 20 seconds of a doctors attention.Now 8 months later...they of course cannot find my cash payment at the front desk. Have called to resolve and still not taken care of.

Wonderful clinic and would highly recommend!!! Went to AFC Vintage for a suspected broken foot(the foot was indeed broken).The staff was very friendly. Liliana, Alice, and Rebeca thank you for being so helpful and kind. Also the PA, Renee Madden, was great! She was very gentle, thorough, and knowledgeable. Additionally, the clinic itself was clean and well maintained.

AFC is always my go to for Urgent Care. Making an appointment is easy online and being seen quickly by knowledgeable staff of nurses and doctors is the best part. The staff is friendly and the offices are clean.

Great experience! My husband and I had to get rapid COVID tests in order to travel to Hawaii. They were fast and efficient, we were tested and got the results all in about 10 minutes. Would definitely recommend to others!

I was very impressed with this urgent care. Everyone was very friendly & professional. I feel that I received excellent care The wait time was short. It was easy to schedule an appt online & complete all the paperwork online. I would highly recommend this urgent care

Saw us quickly, was very personable, sensitive, attentive, and friendly when treating my daughter. Great custoner care. Also it was affordable for what we needed. Would come here again if we encounter another situation.

Again, such a positive experience!! All staff was friendly and welcoming. I was in and out quickly; very little wait time. The doctor was thorough and efficient. I feel better already!!!!! Thank you so much AFC Urgent Care Vintage Park!!!Sincerely,Tiffany

Entire staff is wonderful! Weve seen Crystal many times. Always helpful and my daughter loves her. We prefer to go here over our pediatrician. For our insurance its only five dollars more than our co-pay regularly. I highly recommend!

My husband and I have been to this center many times and are very satisfied with their level of professionalism and the doctors assessment. The waiting time is short as well. We are VERY HAPPY and intend to only use this location for our medical needs. We have referred this location to friends as well. I have never been to an urgent care center that is so friendly and comfortable. I give the an A++!!!

Excellent Professional Staff.Professional experience with Medical Insurance, Appropriate Prices.Im so glad I went to the AFC Urgent Care Vintage, Instead of the ER. Hospitals. I saved myself some money and I got to feeling alot better, quicker. Thank you very much ❤️

My wife and I recently visited for PCR tests, and were able to not only get immediate appointments (a bunch available both same day and next day), but the service/attention we got was professional and quick. We arrived 15 min prior to our appt time and we’re seen/tested 5 min early even!! The care provider was informative, efficient, and polite, and we got our results within 24hrs of testing. You won’t get this kind of service or turnaround on PCR tests at any of the “chain drug-stores”. We will def be back if we ever find ourselves in this situation again. Thank you!!

Easy to schedule and very efficient! I have gone here numerous times for myself as well as my kids. If you want results possibly within 24 hrs, book your appt before 10 am when labs are picked up.

This is one of the best urgent cares there is. I went in and was attended quickly and was helped to treat this horrible sinus infection that wouldn’t go away. They also have done some covid testing that my job required and were very mindful when doing the test and made the test go as smoothly as possible. Definitely recommend this urgent care to anyone who is considering going to one.

Thus was my first time using them. I needed a covid test for work very quick and easy. Registration was very easy to do. I like how they had it set up. Very nice and friendly staff. Weill be using them for frequently. Thanks for making my first time with you guys so pleasant.

Excellent care! Friendly, helpful and knowledgeable staff. I was in and out in about an hour! I definitely recommend this clinic. They were thorough and explained everything as they went. I saved so much time by going here and the staff was very kind.

The office staff is really nice, Dr was very thorough and understanding. At the end, they talked me into a Covid test and flu test. The only real issue is the Covid test was done improperly and new. I was forced to quarantine for five days. I went three other places and had Covid test done properly and I am Covid negative. So this visit cost me time in pay please train your people properly.

This is the best urgent care I have been to! Quick to get you in, got the medications I needed and was on my way home in no time. Excellent care!

Our entire family utilized AFC for required Covid testing for travel. They made the process super easy. Appointments and preregistration were done online. I was unable to make needed appointment time changes online but a simple phone call and the girl got the entire family’s appointments changed. They did prescreening via phone and came out to our vehicles to do the actual swab. The girl was super friendly and helped put us all at ease because we were all super nervous. Results were emailed the same day and then with an additional phone call AFC emailed the necessary forms that we needed to upload to our travel portal. And the icing on the cake was that they offered to bill our insurance.Very pleased with this location.

The service was fast and the nurses were very nice and caring addressing the problem with my daughter to make her feel comfortable. Brought her there because she has had a sore throat, head cold, and ears ringing for around a week and no over the counter stuff was making it feel better.

I was at the Urgent care center in Saturday trying to have a COVID 19 test. I scheduled an appointment online and parked my car in front of the facility and tried to call the clinic as per their instructions. Nobody was answering, so I went to the center trying to find out another way to communicate with their team. I was trying to explain to receptionist (Alice) about my appointment. She interrupted me and did not give me anytime to express my concerns or hear me. She said( go back to your car) twice without any professionalism or respect. Other staff were cooperative and did their job properly. As a health care worker, I hope that this problem will be taken care of properly. Otherwise this will significantly affect patient’s satisfaction. Thanks

Always utilize this facility for any Urgent Care issues my family has. Recently, was given great prescriptions to deal with my illness. Ran into a billing issue but the facilitys manager, Kyle Moore, proactively dealt with it and closed out the issue to my 100% satisfaction. He and his staff are great! Thanks AFC Urgent Care - Vintage for all you do....

This is a great clinic! The staff are very friendly and I was treated quickly and professionally. Despite cutting my thumb very deeply, I wasnt spoken to in a condescending manner and the team made me feel like I was very well taken care of. Im very happy this clinic was here and I will definitely utilize their services again should I decide I want to cut my other thumb with my ginsu knife.

I don’t have insurance and came in complaining of chest congestion. I was diagnosed with bronchitis and given a shot within 1 hour. The staff was very caring and efficient. I highly recommend this place!!