Neighborhood Healthcare Escondido, Elm

I am fortunate to have health insurance for us hard working but low income people. I have always had a good experience. There are some nurse practitioners that I have felt they didn’t know where to send me for certain issues I’ve had. One instance specifically is I had to go to ER. I had an X-ray there. I was told to do a follow up with a NHC and I did. The ER doc wanted an MRI ordered but instead the nurse decided to send me for an ultra sound. Valley Rad doesn’t perform ultra sounds on the body part needing the MRI so even though I reported back immediately the issue, I had to wait another month to see my MD and another month to get referral approval for said MRI. It’s a ruptured Achilles tendon. This is one example and it’s not just NHC. There are too many people and not enough doctors. That said keep trying. You have to do the research and investigation on certain issues and not go in to see the doctor with 20 health issues and expect to be helped in the allotted 15 minute visit. I love NHC and all the facilities are clean, the reception and staff are courteous, and there are so many options we have now that we didn’t get coverage for sat 20 years ago.

What a great place to get Healthcare. The staff is so courteous and so helpful that I cant express it enough. Sometimes its real busy in there and it takes some time but they are very well liked.

My first appointment, so far all went great ,I will update this review according to how it goes with my next appointments.

Dr. Hines is very nice and caring about his patients. He is very compassionate. He adjusts you from head to toe.

I HAVE THE BEST DOCTOR, MARGARET CHEN WHO CARES ABOUT MY HEALTH. THE STAFF HERE ARE VERY KIND AND CORTEOUS. 😊 THANK YOU FOR HELPING ME MAINTAIN A HEALTHY LIVING. YOUR ALL AMAZING!!!

Dr. Ede is a very nonchalant Dr… doesn’t care about poor people… he acts like he doesn’t want to be there…. When I explain my issues he just brushes me off…. He rushes you outta and barely takes the time to listen and dig into concerns regarding my health issues… I have gotten no remedies from him on my health concerns…

Neighborhood Healthcare in Escondido has some of the best doctors I have had the fortune to work with, including Drs James Schultz (Chief Medical Officer), Michael Avila (PCP), Edgar Bulloch (gynecologist), Elizabeth Mannino (metabolic diseases), Angela Patino (clinical psychologist), Shazmin Gangji (PA), and their wonderful staff (especially Juan Ramirez - Call Center Representative). They are caring, spent time to listen to my concerns, discussed care options and answered all my questions thoughtfully, gave timely referrals to specialists (Dr. Patinos referral saved me 7 months compared to a prior referral!) and set up follow-up visits to check on my progress. I have seen major health improvements as a result, and am truly grateful. Highly recommended if you want to get the best quality medical care in San Diego!

I have worked closely with Dr Avila. Great clinician, fantastic bedside manner. I would let him take care of my family.

The staff was great and very helpful, however Tracy Wickware came off as rude and seemed to be annoyed with me being there. She ignored my concerns and did not give me a proper look over. She took a quick glance at my mouth and that was it. She then proceeded to prescribe me medication without explaining to me what I may have, one of the medications was canceled I believe, the reason I do not know. I went to Radys urgent care to try and get checked out properly but due to taking the medication Radys urgent care was unable to test for strep throat or any other infection. I do not wish to have any more/further interactions with her.

La mejor clinica del condado de san diego my doctor Kulin Tantod is the best excellent attitude it takes the necessary time plus he lessens to all my health issues thank you .👍

I am a Primary Care physician and referred a patient here for a procedure after and abnormal Pap Smear because it was covered by her insurance. My patient saw Dr. Karin Schiff who called me after the procedure with her findings/results. She was very thorough, explained her thoughts/plan for additional care for my patient, and was very helpful. She is following up on a couple of issues for my patient which is a huge help to me. Medically very smart and kind by phone.

Everybody is very professional and kind and Dr. Michael Avila is outstanding and the best !!!Thank you 🙏

Im so happy. Your team is very professional courteous helpful they help us take care of our health.I thank you for having a wonderful team thank thanks and thank you

Dr.Avila is an angel sent from Heaven! He and his staff there...especially Elizabeth are so wonderful! They have the best bedside manners, customer service, quality of service, compassion and professionalism to meet anyones needs! My daughter is so blessed to be able to have him as her PCP as he really cares for his patients. He is kind, knowledgeable and sincere. When my daughter broke out in an allergic reaction and was really worried about it~he was super attentive, gentle and reassuring with his words that everything would be ok! He made sure to order all of the necessary labs, even extra precautionary ones, to ensure that we would get to the root of the issue and the best care possible. His calm demeanor really puts you at ease in a situation where you may feel uneasy about a health scare or condition. As my daughter and I are both struggling with our weight~he is so encouraging of us to work together in order to live our healthiest lives. He never once made us feel uncomfortable being overweight (as other Doctors have in our past) but instead was so reassuring that small consistant life style changes will help us succeed and live a long fulfilling life. He was so proud to see an awesome improvement on the scale from one visit to the next with words of encouragement that left us feeling so happy! We need more Doctors like him in the Healthcare field! Godbless you Dr.Avila and thank you so much!

Unlike other reviews, I had a good experience with the staff and my walk-in went smoothly. I honestly wouldve given a good rating. However, when I went to pick up my prescription there was a problem and for some reason nothing was actually prescribed to me. Accidents happen, it couldve been a fluke, so I called the number provided on the paper they gave me. Again, that experience was nice, the person helping me was helpful and it was pretty quick. I got a text confirmation that my prescription had been sent and to check with the pharmacy again. I go back, nothing. Not a single thing under my name. The pain Im feeling is unbearable and I need that prescription. I called the number again, this time my experience not so good because I was basically told there was nothing they could do. I tried getting the pharmacist to call the doctor but they werent picking up either. Now I have to wait until tomorrow to even try to sort this out again. I just have to deal with the pain because, for some reason, they suck at sending prescriptions.

Just started back again with Dr Avila. I have complete trust and faith in him as my doctor! Knows my condition well and is on top of my care! He is a fantastic doctor who has my best interest in mind! Highly recommend him to anyone seeking a Doctor!

I love Dr. Avila! He is a great listener and has an amazing bedside manner. He always takes the time to hear me out and generally cares about how Im doing which is very rare to find in a doctor.

Amazing care from Dr Tracy Wickware, thank you to the whole staff for such a positive experience

Great place did my tattoo removal and they were awesome and very gentle.

You guys have changed quite a bit, which is all for the good.

Dr.Avila is a really good doctor who is very patient, knowledgeable, understanding and a trustable doctor I have ever met in U.S. I had pain and problems on my right shoulder and arm for over 9 months and I had to visit and change 3 different doctors and chiropractor during this 9 months. Even I had physical therapy for over 30 sessions. But still I had pain until finally I met him and he could diagnosed me and send me to the right place. Now I am out of pain and feel good. Special thanks to him. I strongly recommend him. 🙏👍❤️

Dr. Ávila saw my whole family today for the flu. He was very patient, warm, and welcoming. Not to mention he took his time to see and examen all of us during his lunch. Very grateful!

Dr. Avila has been the best doctor Ive ever had... when no other doctors couldnt find what was going on with me, Dr. Avila dug deep and found my diagnosis. He takes the time to explain things and encourages you to keep up with your health. His warm bedside manner makes being at a doctors office less stressful. Thank you for all your help Doc....

I was searching for a PCP and made the decision to make Dr. Avila as my Primary Dr. I originally went to see him for my BP issue and then told him about my stubborn would from my latest surgery. He took a look at it and immediately took action and explained the wound care process and follow up. I really appreciate his honest and caring manner. Hes a younger Dr. which is awesome because I felt like he actually listened to my concerns and wanted to help and not just prescribe meds and be done like what most Dr.s do in my experience. I would highly recommend care under Dr. Avila. Hes professional and empathetic which is what you want out of any physician.

I started coming to this clinic back in April and I can say the staff here are very professional and friendly. I have been seen multiple times by Dr. Avila and I can tell you he is a really good doctor because he is knowledgeable, caring, and just a good person overall that will truly care for your well-being. This clinic is amazing and will take great care of you.

Dr. Mike Avila is kind, caring and genuine. He is passionate in his work as a physician, and it shows. He really takes the time to listen and truly cares about your health and well being. He’s the type of person that makes you feel like you’ve known him for awhile. And to me, that’s an important quality to have. It’s easy to have the knowledge but lack compassion. It’s a blessing that Dr. Avila has both attributes. He has accurately diagnosed my ailments on multiple occasions, which led to proper healing. I’m so thankful that Dr. Avila is in family practice. It’s hard to come by a good doctor these days. He has been a blessing to me and I’m confident in saying that his other patients feel similarly.

Dr. Avila is an exceptional Doctor. I am so fortunate to have him as my Primary Care Physician. His genuine kindness, compassion, and dedication to his patients is unwavering. He is currently helping me with some troubling health conditions. I have courage & confidence knowing he is there for me.

Dr. Aviña was great in our visit to neighborhood care center. He was patient and explained results very were. He made us feel better and understood of our new condition. I really apréciate his advice and knowledge he had and the way of taking care of us and explained what to do next to take care of something new to us.God bless you Dr Avila

Dr Avila is such a caring doctor who always wants the best for his patients. He is good listener who understands the concerns n needs of patients and take care of them well. So glad to be under his care, always feel safe with him.

Dr. Avila is the most caring doctor Ive met. He cares about his patients and also his staff. I am always in good hands at my appointments and I fully trust his advice and recommendations. Highly recommend him.

The receptionist Jose provided excellent customer service. I came in as a walk-in and he greeted me as I came in and started a conversation with me. His positive energy is something you don’t quite see, and it was a great experience overall!

The have great experience and outstanding patient care from Dr Avila . He is such knowledgeable and experienced Doctor and I really admire his medical expertise.Thank you so much

Ive discovered that NHC excels at coordinating all care needs! Professional staff are kind and I feel they listen to me and make good decisions for my improved health. Front office personnel are pleasant and efficient.

Dr. Avila is a compassionate physician who genuinely goes the extra mile not leaving a stone unturned for his patients. He takes the time to explain and makes us, as patients, feel like we’re in good hands.

It has been a long time since I’ve met such an attentive and caring doctor. Dr. Avila listens to my concerns and understands my needs. He takes his time to address my issues and inform me of my options. I highly recommend Dr. Avila!

Coming from Graybill, this place is 100 times better. They actually care, and everyone is very pleasant. Like most doctors lately appointments are short, but at least I feel like they do their best to make sure Im okay. I didnt have to wait long, but I have seen other people waiting, so FYI walk-ins are not the best thing here.

A year agoI was very Sick with my high blood pressure and asthma, high cholesterol.Dr Avila took his time and I am grateful for him in getting me in the right track of health .I felt I was not going to make it . Dr Avila thank you 🙏 for all you doFor me and your patientsYou are wonderful.

I have the privilege to be under his medical guidance, when a question lingers/ doubt surfaces - he has always been there with a managed care plan. I am content with his intuition and says anything out of the ordinary, he is direct and firm, in other words he doesn’t “beat around the bush”.

This was my last straw. I had an on phone appointment with Elizabeth Mannino. I did the check in appointment the day before since it sends you a “check -in” link to do it a day prior. I then received another text 30 minutes to “check-in” prior again tho I already did it. I clicked on it just I case, but it says I’m ready and checked in. Appointment was at 3:30. So it said anytime I’ll be getting a call 30 minutes before or 30 minute after my set appointment time. It’s currently 5:00pm and no call or response to reschedule. Horrible service horrible provider. I gave it a second chance and never again. Definitely switching providers.

Dr.Hines is a miracle worker!!!I ended up in the ER for shooting pain going down my upper legs and my lower back.I had a follow up with my primary and she referred me to a chiropractor at Neighborhood Healthcare Elm.Im going on my third week with Dr.Hines with zero back pain or leg pain.I feel like a new person,ive had lower back pain for many years using Motrin to cure the pain,but the pain always comes back.Not anymore,my back finally feels healed and free from strain without medication.I even feel a couple inches taller after Dr.Hines magic.Thank you Dr.Hines!!!!

Dr. Avila was very caring and gave me the time I deserved to take care of my issue. I sincerely appreciate it.

Been coming here about 1 year after loosing my medical insurance. I have had nothing but a good experience. Dr. Tantod and Dr.Holton are the best , efficient , personable. Remember it’s a clinic so sometimes the wait is a little long but unless it’s an emergency u will survive the wait. The front desk ,labs,RN’s and Doctors are ROCKSTARS ... use the online portal to make appts., and check ur medical reports.

I have been coming to Neighborhood Healthcare for many years and have always been happy. I feel I get top notch care and I have worked in the healthcare field all my life.

Walked in & was immediately greeted. The wonderful lady in the front desk gave information I exactly needed and helped me. She also made a chart for me right there & then. Personally I haven’t been helped correctly until I stumbled upon her, she deserves a raise

Thought I leave a review since it deserves one. lways a good experience for me. Staff is always working hard and taking care of business. Ive been going here for years and never had a problem. It can get busy at times but never has been a problem with my appontment time. Good Drs (that care) and nurses, as well as friendly staff that never lose their cool no matter how busy it gets. Its been like that throughout the years and thats not something you see very often.

So Ive been back twice since this incident but have been treated worse then before. I have doctor (dr shaukry) and I wont go back because you keep giving me this doctor after she lied to me after I got a vaccine that I didnt have a seizure when I had someone right there watching. And said oh no your fine and then kept me there 1 hour after my vaccine because they were afraid to let me leave if something did happen. She keeps trying to pressure the second dosage of vaccine and I dont trust he to give it to me because of what happened. I dont want to be shunned from the clinic just need better doctors

Dr went way above and beyond to take care of all my issues. Completely trauma PA Ganji with all my needs and recommend her to all!

Terrible service. I’ve been needing my meds for almost two weeks and they keep giving me the run around. It’s a medication I can’t stop taking either so if I were to have a heart attack or something that’s on them. I cannot stress this enough don’t go here. Find a better health care provider.

My son saw a dr at the Escondido location on Elm just a few short months ago. Beware of their ridiculous billing practices! He was billed for his deductible, fine. We never received the 3 bills they claim they sent so without even a phone call to him to check on payment, he was sent to collections!!! Ive been in this line of work for 24+ years and never heard of this! We never sent an account without attempting every form of communication. These people say its not their responsibility to call every patient! This is ridiculous! Currently working on getting this corrected so we can pay the undisputed balance & get this removed from my sons credit as it was completely inappropriate for this to have happened. These people are the lowest of the low. Its all about the bottom line for them, not about the patients or following proper protocol. Go at your own risk! Not only was there an issue with the billing department, but the doctor was way off in what he tried to prescribe for my son!

I have already filed a law suit with this place dont fear people I have more than enough evidence to shut them down. For good. Please find elsewhere to go. Before the end of this year they will be nomore Im just as tired as you are. They messed up agai. For the 10 time

The worst doctor ever..Dr. Bishop...I have seen her a few times..always telling her about my back issues/pain..never does anything..sends me to a chiropractor...tells me to use a tennis ball to massage my back..I have major chronic back pain..finally cant take the pain anymore..go in on monday night..she prescribes me a gel..that even she says my insurance wont cover for a few days...its now friday.. still no gel..but yet how is one to appy gel under right shoulder blade all by yourself where you cant reach when nobody is home to help you...my 13 yr old daughter found a knot size of a golf ball after we left that night...not the Doctor....so I am still in severe pain..and have to work like this! Worst doctor ever!! Oh and she referred me to a physical therapy clinic that they are not partnerd with.

Dr. M. Avila and his staff r an outstanding teamTheyve always resolved all my medical needs in a prompt and professional mannerMy thanks goes out to u and ur team

This guy is really interested of what you say. Really gets down to point so he can understand where you’re coming from. I really like this guy and feel very comfortable with him!

Several years ago I had a small growth on my back that was removed at this clinic and the doctor was very proffessional and meticulous throughout the procedure.I think her name was Dr. Chen?

Ive been with NHHC for many years and have had my share of issues with my doctors and now I just found out via Online Portal that my lab test came back with serious results and my doctor(Nakamura) never bothered to call me to let me know so we can discuss what I need to do. I had no idea I have this problem. Thank goodness Im changing doctors. If you read this and have or will get Dr. Nakamura... beware! Shes a bit crass and rude. Ba-bye Melanie!

Very caring and patient doctor, spend enough time to explain and advice on my health issues. Thank u Dr. Avila, and God bless u.🙏

My grandma had an appointment and when we got there it was close. We waited 15mins along with 20+ people waiting as well (with appointments too), to find out there office was completely closed. There was no sign indicating they were not going to be open that day, however if that was the case, why give my grandma and everyone else there an appointment? Wish there was at least a small note on the door.

Wonderful professional and caring staff. I’m so glad I go here because my PA is better than most of my Doctors I’ve seen over years. I’ve always been treated with respect and dignity.

The staff here is super friendly...I LOVE Dr. Pam Colson. She is super nice, really cares about her patience and works hard to keep you happy and healthy. Front desk staff are super friendly and knowledgeable

To the point, Neighborhood Health Care truly cares about their patients. I would recommend them to everyone. B⁠-⁠)

Very pleased with the care I received from Neighborhood Health. I felt like the staff cared about my concerns.

Its hard to find a Dr that makes you feel like they genuinely care and takes the time to listen to your feelings and opinions. Thanks again Dr. Avilla!

I go to this clinic and all the Doctors have always been respectful and has helped me out. Thank You.

Got lucky no appointment actually got my primary Hes very good doctor.

Dr. Schiff and Dr. Rehm are wonderful and totally worth any wait, but everything you need is right there. They have three lab there same x rays are just down the street.

I was very impressed with Dr AvilaHe was very patient with me and I feel he had started me on a good path . Thank you

Neighborhood health care on elm has a amazing dr dr Margaret Chan shes the best

I’ve worked with Dr Avila for several years. He truly cares about his patients.

I have been going here for many years. Totally happy with my experience as always.

I had the best treatment anyone could ask for very nice friendly staff and Dr are awesome thank you 😊

The supporting staff is great doctors do not care about their patients. If they try to get you to see Doctor(and I use the term lightly} EDE .....RUN!

Simply the best experienced for my health care. Thanks Father God!🙏❤🇺🇸

Well from my experience they are all A-OK!! All of these winers are either chickens or probably couldnt get their pain killers refilled or something!! This goes out to them winers:(it gets worse!)

Really appreciate the access to health care that Neighborhood Health offers. Feel very grateful that this exists.

Dr. Ávila was very attentive and the appointment didn’t felt rushed.

Wait in three hours from X-ray place. Not good… Delay for my result about it.

They are very bad and horrible when it comes to services because trying to make an appointment could take more than 3 days. And the staff/doctors are bad at their jobs thats why I dont recommend going to that clinic.

Dr Avila was very informative and understanding. Hes a great listener 😉

Doctor Pam is a very efficient doctor she cares about her patients

2.5 hours to be called back for vitals, weight, etc. 3 hours to see 24 year old doctor fresh outa school ...

This clinic sucks for mental health clients. They refuse to treat people who smoke marijuana.

I dont know about the place per say, but I do think Mercedes Dodge is on her way to becoming a great family physician.

Always best to call in and schedule an appointment. Once there youll be seen quite quickly.

Wait is too long!!!! You will easily spend the whole day here if you do not have a appointment!

We love Dr. Chow

Worst Clinic Ive ever been to! Male Doctor was super rude asking irrelevant questions, wanted to sock him in the face! 😠😠

Great staff! Everybody is very kind so the patients.

Great place, very though, awesome doctors.

Very good

Encouraging, knowledgeable, patient, and easy to talk to

Just to check in you wait 30 min don’t go to this clinic 😡

Very nice and personable, as well as thorough!

Dr. Chen is terrible

Welcome to the 3rd world of health care - head south you may get better and then some...This place advised me it could not bill my insurance carrier which sucks its Medi Cal...Now I am locked in an ugly issue with the county of San Diego...Do yourself a favor avoid this place it sucks...Oh by the way thanks for never responding to my emails - its hard to hear afte no hearing test for over 30 years...What a sad shape of American Health care it reminds me of an old italian saying big front and not a pot to pee in...

The appointments are 2 to 3 weeks away

Positive

Great service, very helpful in a crisis

It takes really long time for walk in .

Helping me take care of my self

Very helpful in a crisis situation! Friendly people...

Love it...best place ever....#1....

They dont ever answer the phone!!!!!!!!!! I tried all options!!!!!

All of them are doing their best

Dr. Avila is the best of the best!

THEY DONT HAVE NOTHING TOGETHER!

Excellent Dr. !!!

Trash

Good services

Super happy and completely satisfied, the staff is very friendly, the doctor very very clearly expresses himself, asks you questions to be totally sure that you are definitely going to be very well. Thank you

It is the best attention they have given me and Doc. Gangji is very professional and empathetic, the reception staff are so kind. Thank you!!!!

I feel very grateful to Dr. Michael Ávila for taking care of my health and listening to my symptoms and he is very attentive. I have no more words to say if there were more stars I would give him but I am very happy with Dr. Michael for his attention.

Very professional, all in general, I had a consultation with Dr. Robinson, a very good and very professional chiropractor, 100% recommended.

To make appointments on phone calls, they take a long time to answer you.

Thank you for serving me very well, you have helped me a lot. Thank you 🥰

Everything excellent. Totally satisfied.

😭😖