HealthCARE Express Urgent Care - Edmond, OK

I’ve always had good luck with this urgent care. However, the last two times I’ve gone has not been a good experience. The first of those times I had a screaming in pain eight year-old daughter with an ear infection. We got there well before time that they close. And they turned us away. Zero empathy in their tone and demeanor while telling us we had to go somewhere else. Tonight I came with my wife, again, well before they were going to be closing. After she stood at the front desk for several minutes with no help, someone finally came out and said the Dr. had a meeting and won’t be taking any more patients. There was one car in the parking lot. I can understand if the place was full, but it absolutely wasn’t.

I was able to get the help I needed and she seemed very knowledgeable. Very pleasant to talk to. She listened and instructed me on how to treat my virus symptoms. I would definitely use this service again.

The doctor and the nurses were great. Very kind and knowledgeable. Knew exactly what to do to help me and kept me out of the ER. Thank you so much for being here for us! Will definitely be back and bring family back as well.

Visited this office twice, once for a sports physical and another time for a minor sport injury. Front staff is friendly. Ashley was great! Very hard worker and sweet! She showed compassion while caring for my son and his ankle.

When this clinic first opened it was wonderful! Today, with an appointment it took over 2.5 hours and it was not busy. I finally stepped out of our room to ask for help and we had been forgotten about. The nurse was very apologetic, but the whole situation was extremely frustrating.

Very friendly! I came in for a walk-in tb test and it was very fast and easy. It’s also $35 here while CVS charges $70 for the test. Anyone that needs a test for school or what not I would definitely recommend. I’ll be back next year

I had my first visit on 9/19/24 to HealthCare Express Urgent Care. I was completely satisfied with the care I received from Ashley and Lindsey. They were both very professional and caring to my health needs. I was very impressed with Ashley and her gentleness with the testing for Covid, Flu, RSV and Strep. Im so happy the tests have improved since 2020. Thank you for your kindness and I have found my new home for Urgent Care and highly recommend them for anyone looking for Urgent Care. Thanks very much.

Really nice staff! I appreciate the woman at front desk being very polite and easy to understand on the phone. That’s why I chose this place instead of the other places in the area that I called!

Great experience! They were pleasant with good bedside manner. They were thorough, yet efficient with their time, and I was in and out in less than an hour.

I went yesterday.I knew that I was getting an infection. The guy at the front desk didnt acknowledge me for several minutes and when he did he never even said hello. The doctor was very nice as well a the nurse but the Doctor told me it was just allergies, but I had been taking allergy meds.She told me to ride it out. The very next day i have a fever of a 103 and had to go to another doctor to get the medicine that I needed. How can you miss an infection like this?

Ashley is amazing. The front desk staff is also very nice. Setting an appointment is ideal. There was very little wait time. You will most likely need to do some in person paperwork even if fill out items online but it can be as low as a one-sided page. Highly recommend.

Love it! The ladies (front desk, nurse) are wonderful and friendly! In todays world a smile and small talk goes a long long way.Dr. Lopez is great! He talks with the pts and explains details that most wouldnt even bother to.I appreciate the patriot decor as we are a military family with deep roots.Thank you for helping out a kid who needed a quick physical!Mom of many! Lol

It sounds odd to say, I had the best “customer service” I’ve experienced in some time. Not at a restaurant, shop, or other interaction, but for a quickly scheduled medical appointment! It’s sad that such kindness, efficiency, and professionalism is rare: it’s a tough world out there! Thank you for treating me and treating me well!

Went in because my kid began coughing so bad in the night that he didnt get much sleep. He had really raspy breathing and a runny nose, and struggled to get out a good cough. UC Doc called it asthma and sent us otw. This is why my PC says she cant stand urgent cares. When she saw my kid the next day for an ear infection she said that he actually just has a cold and needed time to get over it.Nice people at Urgent Care tho.

The staff was absolutely incredible and courteous and though i wasnt feeling the best they provided a pleasant experience. I felt well taken care of, valued, welcomed, and supported.

Great experience. I didn’t have to wait long. Receptionist was friendly and helpful as were the nurse and doctor. Clean and professional

Ashley was my provider and she was great! She was very helpful and nice and has great patient care manner! She made me feel comfortable and explained everything to me in a nice way!

I had a long wait - not sure what the issue was there, as I made an appointment online. However, the nurse and PA were wonderful - attentive, kind, and took care of my issue. Take away the wait and had a very good experience.

Service was great for my husband, as he is not a cooperative patient. I have to wonder about the questionnaires dealing with depression and mental health. That seems somewhat invasive and what exactly is the purpose? I believe that you should make patients aware that they do not have to fill them out, unless they want to.

I had COVID and they did not prescribe anything to help me with pain or fever, nothing. Even though I told them I was in so much pain, they didn’t even ask me if I needed anything like ibuprofen or something. Even though I had told them that I have an autoimmune disease, they did not care.Also, they made me wait for ages to see the doctor and even after I was told I had Covid.Please do not go to them, they don’t care about your health or pain.

Took my 1 year old son the doctor was very impatient with him, they ran mulitple tests and didnt give results, looked at his mouth throat and ears to say its probably the ears. I will not be taking my child back here. Not to mention the extensive wait time was just for minimal care with an attitude.

I came here over the weekend because my ear was bothering me. I waited an hour to be seen. There was only one other person ahead of me. That’s not the issue, I don’t mind waiting. The person who saw me before the doctor was really nice and took her time with me, I appreciate that. The doctor however, looked at me ear, for no joke, maybe 5 seconds and decided that I had an ear infection, and prescribed me a high dosage of antibiotics. I went to my normal doctor today, and he found out I don’t have an infection, but in fact part of a Q-tip that was the size of a pill. That’s wild that a doctor would tell me I have an infection when it’s clearly visible that I have a foreign body in my ear.

Day before Christmas eve I decided to do a virtual visit for my migraines. That way I could make it through the holidays. The doc said they couldnt do preventative through urgent care. But they prescribed me something for my naseau & for when I get the migraine. I get to the pharmacy for them to say the nausea meds insurance wont cover. (The doc knew Im on Medicaid.) Then tell me my naproxen is covered. I said wait what... They sent me naproxen for migraines!?!? Even pharmacist said I dont know why they wouldve prescribed naproxen for migraines!?! So useless, waste of time & ECT!

Took my 13 yr old in to get tested for strep. Nearly 2 hrs wait time on test results when there were only 2 people in waiting area. Dr came in chewing food and no eye contact. Ridiculous. Unacceptable. Do better.

I was a big supporter of the Health Express Urgent Care in front of the Neighborhood Jam on 2nd street. Sadly, I cannot recommend it anymore after todays visit, 9/21/24 afternoon.The receptionist Caitlin was great. The medical assistant Ashley is always great-very knowledgeable, competent and friendly. She cheers you up by just the interactions with her. The wonderful PA I saw last time is no longer there, unfortunately.The nurse who I saw today was wearing a gray hoodie and no name tag with name or position. He could have come right off the sidewalk for all I knew. His bedside manner was abrupt and when he came in, he did not greet me. When I told him why I was there, he would sit silent for awhile. He wanted me to have a chest xray, which I told him right away I did not want.He asked me three more times and I had to keep telling him that I did not want one. It was so uncomfortable, I just wanted to walk out. I found out his name when I got the prescriptions filled.I will not go back and can no longer recommend to folks.

From beginning to end I was given top notch medical care. Thank you for your thorough, kind and compassionate care. If the need arises in the future, I’ll know exactly where to go.

PA was great, did not wait long for a Sat. Nurse had a flat personality and no smiles ( but it was Sat.)

We had a great early Saturday morning with nurse Ashley. She was fantastic with my daughter and made getting all the poke tests easy.

Staff here are friendly and thorough. I don’t mind going in with several issues as they will address all issues in one quick meeting.

Ashley was efficient and welcoming. She made me feel comfortable and explained everything as she went. Thanks for a great experience!

Ashley did an amazing job and made my daughter feel extremely comfortable during her strep and flu tests where she normally doesnt feel this comfortable! This is the exact reason we ALWAYS come to this particular facility!

Nurse Ashley was fabulous! She made the Covid, flu and strep swabs a walk in the park for my daughter. Explained everything as she went along and was very pleasant.

Great service from check in to medication pickup. Each staff member was friendly and patient. I will definitely recommend to any friends or family that need a go-to urgent care.

Everyone was kind and friendly. I can tell that the Doctor really cares and he is very gentle. Thank you to all of the staff.

The staff was friendly enough, although no one introduced themselves. The bigger problem was the cost. For about three minutes with a provider and a PCR test for flu and Covid, the charge was just over $650. That is unconscionable.

I always have good experiences here. I love that I can make an appointment online and they are always friendly. I also bring my son here for sports physicals.

The best experience I have ever had with a clinic like this. They were great everyone was so friendly and they had time to answer questions 👍👍 Lindsey is great I have seen her more than once my go to clinic for sure. So much better than Access

I loved my visit they were very pleasant, caring and helping me with my DTO physical. Ashley was amazing highly recommended this place for DTO pre employment!

Took my mom in for shoulder pain. The service was impeccable. The front desk woman was so efficient and kind, her nurse was absolutely wonderful, her PA was amazing. I would recommend this location to anyone

Receptionist was excellent. Nurse was friendly and pleasant. Dr. Explained results and where I need to go next.

The Health Express Urgent Care facility was very accessible and clean. The staff here is very friendly and helpful.

Fantastic folks fantastic facility!! No wait time, got back quickly. Staff was amazing, friendly, professional, all smiles and super personable!!

Love this urgent care my son and I go all the time I went yesterday morning they did a chest x ray on me bc I had a cough for a month the nurse I had was so sweet and I love the receptionist she knows me too well lol

Ashley was so helpful and professional. She did an excellent job at helping us through our process.

Bethany was so helpful and accommodating. She truly cares for her patients and is very helpful and friendly.

First time coming here. And everyone was so nice to my daughters and I. Also Mrs. Cynthia was so helpful.since I called in. THANK YOU. Will definitely be back when we need to .

Very good experience. Very helpful and took care of our patient very well

Ashley took great care if me! Shes super kind and got me taken care of quickly!

As a healthcare provider, I wouldn’t recommend this facility. Not only did I call to check and see if a service could be provided and was told yes, I drove 30 minutes to this facility and was told a different answer. The icing on the cake was receiving a bill after I had paid in full. The provider was apologetic, but this is unacceptable!

I was able to book an appointment quickly. The staff made me feel at ease immediately. I felt like they took extra special care of me and were knowledgeable and helpful. I was seen and heard and my concerns were addressed. I was able to get X-rays and a cast and referral for the next steps in my care. It was a very pleasant experience and I would recommend it to family and friends.

I was seen quickly and they really took the time to diagnose what I was dealing with and to find the best treatment.

Come here all the time for tonsillitis and the staff is so nice! Cynthia is amazing and super helpful, all the Pa’s , nurses , nurse practitioners, and MA’s are so helpful and understanding! 11/10 recommend

I was seen quickly and the staff is amazing here, definitely a 10/10 place!

Didnt visit this location but had apt for Choctaw virtual at 9am. 9 came and nothing I tried contacting them 9:05 to be told no one was available. I made apt and was finished with apt and had prescription sent and being filled before someone called to start apt. Seriously?! What a joke!

They are always so helpful and caring! We went on a day they were unusually crowded and our nurse Ashley was so apologetic and kind!

Everyone is always so friendly and they always get you in and out as quick as possible with the best quality of care possible

*****AMAZING STAFF & PHYSICIAN*****Super Caring and Extremely Good with my daughter! Check-in staff was very friendly & helpful; the triage nurse (Alyssa) was Super Sweet & Caring & Extremely Knowledgable! She was so sweet to my child & explained everything as she went along. The Doctor was also Very Kind and took her time treating my daughter. She also gave us so much helpful advise. Each of the staff truly took their time with us and never made us feel rushed!Definitely my new Go-To Urgent Care!!

Excellent same day appointment and great follow up from the provider! She ordered a MRI at my request and now I know exactly what the issue is. They called me immediately with the report and offered suggestions on the specialist I need to see. I made the appointment because my primary care physician from INTEGRIS wouldn’t get me in for several weeks. I only wish my primary care physician had service excellence like this.

This urgent care is right in front of Neighborhood Jam on 2nd Street in Edmond. It has been here three years.Everyone was very friendly and helpful and competent. The receptionist was Aby, who has excellent communication skills. My nurse was Brenda and she was great 👍. My PA, Treka, was excellent as well. She took her time discussing my issue and while a lot of doctors and PAs will prescribe an antibiotic just in case, she was loathe to do so, as over prescribing antibiotics has opened the door for super bugs. I concurred.The lobby was clean and modern, as the exam room was. I recommend 👌.

They are the most professional and knowledgeable health care professionals in the Edmond area! I’ve always had a wonderful experience and always feel better after my visit!

I have been to this office several times and have always had a positive experience. I booked and filled out paperwork online so no waiting when I got there. The staff is friendly and Treka is a wonderful provider. My go to for urgent care.

Always quick to get in. The PA was great and so was Ashley. Very personable and took time to ask and answer questions.

I had a bad experience as I had blood work done but the doctor only checked it for STDs not sepsis or other possible blood diseases!

My kids have been here a ton, and we’ve always had wonderful experiences with all staff involved!

Ashely was very helpful, very patient, and very caring when it came to my physical today. This clinic is in good hands.

Not good. Sat for 2 hours awaiting results for a COVID test that should have taken 15 minutes. Had to find someone and I think they forgot they stuck me in an exam room. I find the doctor eating snacks in the break room and hes like, Oh sorry, yea you have COVID, you go to the pharmacy and pick up your medicine.

From the friendly greeting at the front desk to the detailed care I received, this care center is amazing. Abby, Jen, and Katie were caring and considerate, and also super professional.I drove a little further from home because my attempt to be seen at my local urgent care was a horror movie failure.Make HCE your first stop.

Had such a great experience here! Definitely the best urgent care around! The receptionist Kendra was so kind and welcoming. The PA Treka was so kind and welcoming as well. I could tell that she truly has a heart for helping people. This will be the only urgent care that we come to from now on.

Came in with skin abrasion and nurse dressed it properly and showed me how to replace dressing. All done fast and with good explanation.

Cynthia was so kind and did a great job of helping me through the process of my first visit by myself!

I had cut my thumb while slicing vegetables for dinner and was lucky to find out that they do stitches. The entire staff was wonderful. Katie, the nurse practitioner who sewed me up, was excellent. I highly recommend this place.

Everyone was very friendly and helpful. They took the time to listen to my issues, and were very thorough in making a diagnosis. I feel good about the treatment, and hope it solves the problem. Would definitely go back!!!!

Got in quick with no appointment and got the care I needed to get over my illness.

Absolutely amazing place and people! I needed to get a lot of labs done for an employer and they were able to take a sheet of paper and get everything done I needed. Walking in to the place it was super clean and comfortable and the staff was extremely nice and responsive. They made sure I knew everything that was being performed for each lab and went over any results with me in a very nice manner. It was probably the most comfortable and welcomed I have ever felt visiting a doctor’s office. I would visit this place for every physician need I had if I could. Highly recommend!!

When I first checked in, I was told my waiting time is 45min and I can wait in the car and I did. After 45 min, I asked again and the operator told me there is one person before me. So, I decided to stay in the lobby. They called one person and after 75 min, he checked out. Then I checked back with the operator who told me, there is still one person who needs to get in before me!. I complained that I have been waiting for double the time I was told at the beginning and that one person has already checked in and left. She told me, we are sorry and we are cleaning the room now!!! And I will get in. Next The nurse recommended screening for covid, I asked if it is covered and she said yes because I have all symptoms. The results were not available when the provider came in who said, the covid results wouldn’t affect the treatment plan and I received the bill with COVID NoT COVERED and I had to pay the cost which was more than $100. My total bill for the visit was very pricey compared to other urgent care.

Great first time experience! They got us in and out within 30 mins!

Im giving 1 star simply because of the High Prices! The people that work here are outstanding and very kind. I was charged $518 for my visit. I went in, not feeling well. I answered their questions about what symptoms I was showing. The nice lady swabbed my nostrils, then sent me home while the test was running. I was called 1 hour later and she told me that my test came back negative. Thats It!! Way too expensive!! My insurance covered $280, & the rest is up to me. If youve got plenty of money to spend, this place is amazing. Unfortunately, I dont!! I was just an inconvenience to the billing dept. Oh well, lesson learned.

They were fast and professional. Waiting room is nice. Staff is friendly.

They were very helpful.I went to mercy go health yesterday and they were so rude to me.Im glad I came here and Ill make this my main place for now on.

Ive been here a couple of times. Great and fast service. So nice and professional.

Treka was amazing. She listened to my concerns and my needs. I won’t go anywhere else. Ty for caring.

Great experience! Very friendly and welcoming! Had emergency out of state allergies and breathing difficulties. They were very helpful and got me in right away!

Wonderful experience! Three different providers met with me during my visit. Everyone was very knowledgeable and friendly. I couldnt have been happier or felt better taken care of.

Love coming here for fast and ultra friendly service !!! Courteous, clean and friendly staff

Staff and physicians were friendly and super attentive.

Ridiculously overpriced! $300 to ‘establish the patient’ when they spent 2 minutes in the room with us and never reviewed any medical history. Billing my insurance $300 for a Covid test should be illegal. Will never come here again. The emergency room is cheaper! Not to mention the wait time..

Great clinic and wonderful experience!Took great care of our family!

The building was nice and it was warm inside. The wait time was incredibly brief. The staff were all friendly and patient. The PA figured out what was wrong and was able to get me medicine very quickly.

Wait wasn’t too long, very nice staff. Very clean and welcoming!

Ashley was great!! Love this urgent care one of my favorites!

I would absolutely recommend this urgent care! The space is nice and clean, and all of the employees are kind and professional. I felt cared for and listened to, and they truly did everything they could to get me feeling better as quickly as possible. When you feel awful and need help, this is exactly the kind of place you want to find!

The wait was pretty long waiting over an hour to be seen just to find out needing to go somewhere more advanced

I booked an appointment online and had zero wait when I got there. They were quick, efficient, and took time to ensure I was taken care of. The process was smooth and caring for an urgent care. I will go back to this location if I ever need quick healthcare again.

I always use Healthcare Express for my urgent needs. They are intelligent and thorough and i can get in and out quickly. My most recent visit was under very trying circumstances. In two days i was hosting a memorial service for a loved one who had passed and I was expecting a houseful of guests and I feared i had Covid! My emotions overcame me and I was sobbing in the treatment room. The nurse and the doctor both were so compassionate, assuring me that all would be okay and showing sympathy for my loss. They ran tests for Covid, flu, RSV and strep. Fortunately i only had a sinus infection. Their kindness and care was above and beyond and SO appreciated. Bless them all!!

Great place to get non-urgent healthcare quickly. We have taken our son several times for ear infections and the appointments are always on time, the staff is kind and we get the meds we need!

Every time I’ve needed this clinic they have been kind, thorough and straightforward. We’ve never had a bad experience and with 5 kids, there’s enough small emergencies to make us very familiar with the place.

Great customer service! Minimal wait time. Ashley was great!

The doctors are hit and miss. We probably won’t be back. Their front office and nurse staff are pretty great though.

First time user. Great service. Quick and easy. Will use again.

Ive used HealthCARE Express Urgent Care several times and every time, it has been a positive experience. The staff are friendly and helpful, and I have had all of my minor medical issues addressed successfully!

Awesome staff quick professional results definitely going back there again

I have always felt welcome and everyone is so friendly. Walking in the door, the front desk lady is so sweet and nice. Every doctor has been amazing. I will not take my kids anywhere else. We love this place.

The staff was kind but they have over billed for the service provided.

I was seen pretty quickly considering there were 4 people ahead of me. They were able to clear up an issue I had with a pharmacy and I was able to get the medication needed. Great service.

Was seen here and absolutely LOVE the staff!!! Very clean rooms and everyone is extremely helpful and knowledgeable. Definitely recommend this place to anyone that needs it!

We received a bill with a big message at the bottom saying THIS BILL IS 30 DAYS PAST DUE. PAY NOW TO AVOID COLLECTIONS ACTION. It hadnt even been 30 days since we had come in. I called the office to see why it was overdue, and she said they just put that message on every bill. Thats incredibly deceptive and a horrible way to treat your clients, having the assumption that theyre not going to pay the bill and need to be scared into complying. If thats the attitude they take toward their patients we definitely wont be coming back.

Very quick and everyone was nice and knowledgeable.

Easy to book, friendly staff. I prefer to go here over anywhere else.

I have been in healthcare for 33 years and couldn’t make it to my family dr, so I used this clinic for the second time ever! Let me state, I’m a typical male I have to be really sick to go to any clinic (102 temp for two days , sats low 90s and my vitals were off,from my normal) my main issue I have was not with the receptionist, the intake nurse, even the practitioner that did my assessment, the issue is hey I have 102 spitting up green mucus don’t send me home with cough medicine! I had to go to another clinic and a dr diagnosed me with something that said you need antibiotics! This is the second time this clinic has done this, this clinic said I had a diagnosis but still, let’s get real I didn’t come for a pep talk and a bottle of snake oil when you are really sick! The people are very nice but treating with psuedo science is hard to justify! Two days later I still had 102 and still had green mucus the ‘“cough medicine’” did not help!

I was very pleased with the care I received from the front office to the provider care! The wait was a little long but I understand because I was a walk in with several patients ahead of me. The sweet Lady at the front desk was very concerned about the wait and made me as comfortable as possible. I loved the provider that I had and she was very thorough and listened to me and got me taken care of. I live 4 hours away and work nearby throughout the week and didn’t know where to go and they took great care of me!

The entire staff and doctors are amazing!!! I have never been to an urgent care that has treated me like they have known me forever and welcome. I will not ever go to another urgent care. I highly recommend them. Thank you for listening to my concerns and issues. Thank you for being sincere and working with me for an action plan.

I’m thankful for this urgent care location, patient care, after hours availability. My husband and I have been seen there multiple times and the experiences are consistently very good! I would recommend them to anyone.

I had a great experience here. The nurse there was so nice and went above and beyond for me. The woman at the front desk was also very nice. I will definitely come here first if I have any Urgent Care needs and will definitely be recommending it to my friends and family. Such a lovely building too, very clean and well decorated/furnished.

Staff there is great but Looked understaffed. Was there for a little too long.

I was billed $102 plus but was not helped at all.I was very upset about the rip off!

This is my absolute favorite urgent center ever! They are always so nice, fast and truly listen with an Empathic ear. Facility is nice, new and clean. Today I had Casey take care of me and the nursing assistant was just a sweet as her. Love that it is by my house but I would drive 30-40 minutes across town for this amazing service and care!

The nurse is SUPER nice. She told me her name, but I’ve forgotten it. They need to make a clone of her. Comforting others is obviously her forte’.The receptionist is sweet and caring.The FNP-C, Kasey Green, is bright personable, caring, and intelligent. What a gem! I felt safe, and I appreciate her care.Too, the building is sparkling clean. Since I booked my appointment online, I got right in with just about a one-minute wait. If this place can be this efficient, why can’t other places?

I was horribly ill went I visited this Healthcare establishment , as one usually is when coming to an urgent care ,the front desk person was very rude and unprofessional , no one felt very welcoming , bad bed side manner , the pa was the only person that showed any professionalism and kindness , I rarely get sick but when I do and in need of a dr , I expect to be in a facility where there is professionalism , thoughtfulness , helpfulness and knowledge . I felt like another payment to them and nothing more ! They should go above and beyond to help those in need when coming to them . Or just do the basic ,minimum please ,I would not recommend going to this facility at your most vulnerable state :(

Very caring and honest about our care. Will definitely be back!

Really great. Have dropped in about 4 times and the wait has never been excessive. Welcoming front desk. Needed blood work and Alyssa did great.

Katy, Alisa, and others did an excellent job taking care of my issue. I thought I would have to go to a specialist, but the nurses here were able to quickly and competently perform a procedure to resolve my situation. I was comfortable the whole time. Would highly recommend Healthcare Express Urgent Care in Edmond

I was extrememly pleased with the care I received and the professionalism of the girl at the desk, the assistant that checked me in and the nurse practitioner. I will definitely refer friends and family there and will seek care if needed there.

We aren’t from here and when our 9 month old got sick, we didn’t have anywhere to go so we took her here. BEST DECISION EVER! Everyone was very professional and kind. The facility is up to date, beautiful and clean! The providers listened to my concerns and we were in and out quickly. I’m happy to say we are on the mend and feeling much better!

Five stars is the highest rating I can give. They deserve five-star rating and more. I have been a patient with them from the time this location was opened. The entire staff great. Very clean organized and professional. The staff are always so polite and kind. You can tell that they are passionate about what they do. They truly are an excellent example of how a health care facility should be run. Other health care facilities should look to them as the example. They set the standard!

I have been to this urgent care multiple times over several years and I’ve always had a great experience!

The providers and nurses were amazing. I received highly competent and compassionate care at all stages of my visit. The facility was clean and I felt comfortable with all procedures. The RNPs are outstanding and gave me information needed to get me back on the mend. In fact, the care providers went above and beyond to make sure I was on the mend. I received a follow up call with so much helpful information. I felt highly valued. I can not recommend this place highly enough.

Good atmosphere. Kind staff. Got me in quickly.

My child was cared for quick and efficiently. The only frustration was spending the next day searching for a covered boot because they ran out at their location. The staff on hand was fantastic

The unfortunate part of this review is that we weren’t even able to get treatment today which I’m sure would have been fine. My husband had an appointment at 9:40. We checked in and waited for over an hour just for Dr. Leah to express that she wasn’t going to treat him due to an insurance issue at 11:00. Which is fine I understand and can handle that later. But wasting my time because no one wanted to have a uncomfortable conversation is unacceptable and completely disrespectful of our time and a waste of everyone else’s.

I received excellent care at Healthcare Express Urgent care. They tested until they found the right diagnosis and prescribed treatment. Also, everyone was friendly and helpful .

Ashley was wonderful! Great help and awesome attitude!

The wait was extremely long even though there weren’t many people there. I spent two hours there.

The office is clean and beautiful! The staff was very kind and attentive to me when I wasnt feeling my best. I was in and out in no time. Highly recommend!

I was impressed with how quickly I got in. The PA was knowledgeable about my issue. The staff was very friendly. It is a good urgent care.

Ive finally found best urgent care in Oklahoma. With a four year old that just started school this year, the germs are really hitting our home hard. Weve tried several places since we moved here back in March - and this clinic surpassed all expectations. We can never get my daughter in to her primary care as the office is apparently too small to take on many sick visits. We decided to drop by today after we were sent away again from her primary due to over booking, and after the wait time at another local urgent care was too long. The receptionist, nurse and doctor were the most friendly Ive ever experienced in my entire history of urgent care visits. The nurse and doctor were thorough and actually took the time to get to know my daughter and her medical history. The entire visit felt more like a primary care visit, and not just a quick in and out rushed appointment. The atmosphere of this clinic is very welcoming overall. It did not feel like an urgent care, so my daughter was far less nervous about the visit. The exam room had a TV with cartoons playing and featured little penguins on the wall. The waiting room has a vending area where you can purchase snacks and drinks, and even had a small coffee bar. My daughter didnt want to leave! I dont typically take time to write long reviews like this, but I am so relieved that this place opened and has such wonderful caring people working there - I cant say enough good about it!

Let me tell you when I say I will not ever go to another urgent care. They are so great and absolutely fantastic here. I even take my girls here. I haven’t met a single rude doctor or nurse here, they are all so kind and want to help you feel better!!! Thank you all so much!

The receptionist was really nice and welcoming when I arrived. The wait was pretty long even with a scheduled appointment and it took a while for me to be seen. When I saw the provider she was nice and answered all my questions. When it was time to leave she went to get my paperwork and forgot to come back and I had to wait again to be able to leave.

Charged my insurance $500 for a visit and xray( where lady at the front desk told me that xray cost $85 if you pay cash). When i stop by the window to pay, she told me that she bill my insurance for both!Oh by the way, nurse practitioner gave me 0 information. When i told her what is bothering me she said she cant say anything before she sees a lab work!I would definitely not recommend this place and be careful what they charge you for!!!!And i tried calling 3 days in a row and no one would pick up from the number provided in their response...

EXCEPTIONAL. We visited HealthCARE Express for our first minor kiddo emergency, and we could not have asked for a better experience. The facility was very clean, and we were taken care of the moment we stepped in. From the sweetest lady at the front desk, to our child’s assessment, to the six stitches later...we felt supported, and most importantly, our children felt safe and cared for. They not only mended our injured little one, but ensured our other child was comfortable and reassured during the entire process. I cannot praise NP Green and her amazing team enough. Kind, straight-forward, and so very thoughtful.

Took my daughter in tonight for a sore throat and a fever, they ran a strep and flu test. The doctor came in looked at her throat and ears and said they were red. After we sat there for another 30 minutes one of the nurses come in and hand me the paperwork and say we are good to go.. Nobody gave me the results that ended up being negative or any explanation as to why my daughter was running a 102 fever to ask me if I wanted any other test done.. I find this very unprofessional! I used to love this place a few months ago but now I dont recognize any of the staff and the people are either under trained or just dont care.. We will definitely not be returning after what happened today.

Took my daughter here near closing time. Everyone was absolutely wonderful. I’ve truly never had such a great experience at a doctors office before. The front desk, the nurse, and the PA were all so nice and made the experience fun for my little one. Highly recommend!

The staff is always friendly and accommodating! Today I seen Kasey and she was wonderful. She was a good listener and very compassionate. Her main goal was to get to the bottom of what I was experiencing. Healthcare Express is my go too if I can’t get into my family physician!

I was in a tough spot. Moved and couldnt find a primary. When I found one, I couldnt get in for over a month! I ran out of my meds and needed help. They were so nice and helpful. I really appreciate their help!

We love health care express! We found them during COVID and have continued to use them when needed. They have been great with our entire family. I even had a niece visit at one point and she had an earache. She was from Texas and we are in Oklahoma and they saw her here in OK and my sister was able to send pictures of their INS and they filed the claim and took care of everything even though she was in a separate state. I canMt say enough wonderful things about their care and services.

Five stars hands down. Very lovely staff here. From the receptionist to the doctor. Great attitudes all the way around. Brenda gave me my tetanus shot and I literally had no idea. Will be coming back for sure…Dr. Buffington is top shelf as well. So glad I came here. I’m actually having a better day after coming to the doctor! Thanks you guys

I am new resident of Edmond and very pleased with the service that I received today with Health CARE Express. From the moment I walked in for my appointment the customer care was great. From the receptionist, nurse, P.A. to the doctor. I would highly recommend HealthCARE Express for your urgent care needs.SincerelyA very happy patient

I saw the new PA in training and shes amazing very thorough. So was the PA traing her. I have to say I received the best medical care ever!! I wish all Doctors were as attentive as the doctors I saw today. They are truly wonderful. Even the lady at the front desk was so helpful and sweet as she could be!

From the time I entered the office I was greated immediately by a friendly young lady. She asked me how I was doing , She expessed concerns for the fact that I was not feeling well. Explained the paper work and said the nurse would be call for me soon and to take the paperwork with meThe nurse was nice and patient with me she listened to my concerns and repeated them to make sure she understood. The PA was the same way, She was very through and listened to my concerns then gave me clear instruction on what we were going to do to get me better.The office was very clean which is a plus for me.

I cannot say enough wonderful things about our experience here today! My 6 year old daughter broke her wrist at school playing on the monkey bars. Everyone from the front staff to our NP were amazing. The bedside manner for my scared little girl and very worried momma were top notch! So thankful!

It was a very clean office. The staff were so kind. Two of my kids and my husband have all been there this week with the flu. They were efficient and so nice. Treka the PA is great!

I can’t imagine that any other Urgent Care can come close to the excellent care I received at HealthCARE Express. Details: Easy to use website, online appointment request & patient forms & check in, a less than 5 min. wait to be seen, beautiful facility, crazy efficient, such friendly staff who listened, up-to-date technology, total time - with x-rays was about 30 mins. If I need urgent care in the future, this is where I’ll go.

All the providers are so amazing! So thankful for their great care!

This was hands down the best urgent care experience I’ve had. I was especially nervous to try a new place because the person sick was my young child. The staff was so friendly and knowledgeable, the office was super clean, and I made an appointment online and we didn’t have to wait at all. I would HIGHLY recommend this place for all your urgent care needs.

Very friendly and professional staff, Dr showed a true concern for me and was very helpful in my care and answered all my questions. Would definitely recommend to friends and family

We Love HealthCare Express Edmond. Dr. Kasey Green is absolutely wonderful and we are always so happy when she takes care of us. The online booking options makes appointments easy and we are thankful for this location, the nice staff and how quick we can get in and out. Keep up the good work!

Amazing treatment from the waiting room to the exam room! Even around dinner time everyone was VERY polite and almost excited that I was there! Proper pronouns were used and I never once felt uncomfortable or unsafe. I actually chose this location because of their LGBT friendly icon that is on their information page. If need be, this will definitely be my first choice!

Excellent nurses! We always get in and out.

This is a great friendly place. We’ve had to go a couple times this week and the staff and doctors are so nice and polite. I know they have been slammed and really appreciate them trying to get us in and out as fast as possible. Will continue to use this facility and refer as much as possible.

Clean facility and excellent staff. Despite being sick, I actually enjoyed the visit as much as a sick person can. Professional but very personable from start to finish. If I had to be sick and seen by someone, I could do no better than Health Care Express.

The staff and nurses are always so efficient, great with kids and overall so kind and pleasant! Will recommend to family & friends every single time!

Best experience at the doctors office in a LONG time. Went in with a migraine, not thinking they could do much for it. They hooked me up to an IV, gave me some medicine and within 30 minutes of me laying there on the IV- my migraine was gone! You can tell they try to make their clients have the best experience possible! Good people!

AMAZING!! Very sweet people never had a bad experience!

Charged $811 dollars to swab my nose (no X-ray or any other diagnostics) and left with $190 bill after insurance. Absolutely ridiculous. Will NEVER be back. Other comments confirm that they overcharge. Please do not go here. I have never been charged this much!!!

No problems getting an appointment and walked in, filled out paperwork, and was seen. Arrive early to fill out paperwork as that takes some time. Healthcare professionals were knowledgeable.

Staff here is exceptional! Very thorough, kind, compassionate and helpful! Ive been here several times for my children and have always come away very pleased with our care and experience. These guys are great!

It was very easy to set up an appointment online. I was seen a few minutes early. The tech was very efficient, friendly, and experienced. The doctor or PA was very thorough and professional.

I went in for stitches and it was a quick in and out and everyone here was helpful and kind. No complaints from me. Thank you for getting me fixed up!

Look no further, this is THE place to go. I had some mild pain I needed to get checked out, & everyone; & I do mean EVERYONE on staff was so kind, friendly & helpful!! It was my first time visiting & I felt so comfortable in their facility, this is the most welcoming medical staff you could ever hope to have!

Very friendly staff from check in to medical folks. Genuinely helpful and patient concerned. I had done all my paperwork online beforehand and was only in waiting room 5 minutes before called to a room. Medical staff were prompt after that. Quite impressed!

Well paced, knowledgeable, and thorough. This is what healthcare should look like.

Very thorough care from the entire staff. I am recovering from covid-19 and still experiencing symptoms after several weeks, which is scary and frustrating. The physicians assistant and the rest of the medical staff took great care to answer all of my questions and rule out pneumonia. They have imaging and the PA explained the X-ray results , recovery process, and things to watch out for in great detail. Also got right in for an appointment! Highly recommend.

I would definitely recommend Healthcare Express Urgent Care. I was in town and was recommended by a nurse back home that I needed to get to an urgent care soon. I googled urgent care near me and this one was the closet and looked like the one I would prefer compared to the others. I went to their website to see if scheduling an appt was available…remind you everything was easygoing. Scheduled my appt got in right away. I walked in and the place looked so nice and smelled so good!!! I felt a sense of calmness and relief. The staff were courtesy and helpful as well!!! Which made my experience even more satisfying. If I could take the urgent care center back home with me I would lol. Thank you for your time and effort.

Not a good one!!I wouldn’t give one star but I guess I have to to submit

Staff was friendly and polite. Bret Owen the medical provider was thorough and listen to my concerns and explained diagnoses and treatments in detail. All staff were very professional and kind.

Staff was awesome, knowledgeable, and friendly! Came in with a sore throat, and they quickly diagnosed me, sent my prescriptions out, and gave me some extra helpful advice for what could calm my throat down. Definitely where I’ll be going if I need an urgent care in the future.

Long wait for uti test results to come back told me 1-3 days it’s been way longer!! That’s unprofessional and puts people’s health at risk could lead to other infections. Just avoid urgent care if you can never much help

Very kind nurses. Would recommend!

Nice people but SLOOOOOOOOOOW.When I came in, I told them I had other commitments that day, and was told it would be about 30 minutes to see the provider. Over 90 minutes later I was finally seen by the provider, who showed no interest in moving things along in a timely manner.Further, she couldn’t find the medication I’ve been prescribed for this ailment for years, when I found the generic name via a simple Google search. Whatever they tell you, add at least an hour or two.I will not return.

Mrs ashley was very helpful with my visit today

The nurse Ashley is very attentive and professional!!

I love this place. You wait about 5 minutes to be seen, the healthcare providers are wonderful, caring and I dont feel rushed. She took extra care to ask questions that I didnt think about. Answered all the questions I did have, took an xray, and read it there. For me, I will always use this team. When I need to see a healthcare provider, I go here! I cant imagine going anywhere else!

Checked in online. Arrived at time of opening. Checked in inside and only waiting about 5-10 minutes before being called back. The nurse and NP listened to my concerns, were very friendly, and helpful. I highly recommend. Im from out of state and my overall experience was a 10!

I am so impressed with this facility!! They thoroughly examined me and quickly diagnosed my issue. I left there feeling like I had a good plan going forward. I was in and out within an hour - and that’s counting having X-rays! Good job team!!

Made an appointment for 12:15. Checked in @ 11:45 & did not get seen until 1:45. After going to the desk twice she asked what my name was, & when I told her she said I have you down as a no show. My response....Ive been sitting here since 11:45 & was never called nor did I ever receive any messages. Other than the girl @ the front completely messing up, everything & everyone else was amazing. Unfortunately thats all it takes for me to not go back.

We had a very pleasant visit from the time we arrived to when we left! The staff was extremely friendly & knowledgeable. My daughter was very comfortable with them. We will definitely be using them for all our express care needs!

Very prompt and friendly care. All paperwork online. Thank you!

I am a college student here in Edmond so I don’t always have the time to go to a primary care doctor. I have come to healthCARE express multiple times and they are the best! Super fast work, amazing staff, and very clean. You can also schedule online so you don’t have to sit in a waiting room forever. These people rock!

Fantastic place! Friendly staff, and health care providers!Great location!They even offer allergy testing, and amino therapy for years of allergy relief!I would highly recommend this place!Hours 8am-8pm everydayGreat for kids too! Less of a wait then strictly pediatric places.

Angela was so good. She did my Covid test. She used relaxing caring words to help me through it. (Yes im a bug baby) she smiled and was very patient with me. I highly appreciate her spirit ans professionalism. Awesome awesome nurse. Job well done. Please give her a raise. She is the bomb.com

Currently sitting on here 1 hour after my appointment time with a feverish kid. Nothing has been done. I only came because the appointment space was available was it was a closer drive than the other available spot.

They did great, didnt take long !!

This place is the slowest place i have every been to. It is clean tho.

The front desk are not professional because they don’t answer the phone what I meant by that is I called them to get my test results and she transferred me to the nurse and they didn’t answer so I called back to asked the front desk lady some info but without saying anything after she picked up the phone she just transferred the call to nurse again thinking that I want to talk to the nurse so after that I kept on calling and they never answered. Very unprofessional. My husband went there to get his COVID test done but the nurse did the noise swap so roughly that his noise was hurting for next 3 days. She could have been gentle but no. We probably won’t go there again.

It is always clean and smells wonderful. The waiting time is reasonable and the staff is absolutely top notch!! So far, we have gone to the HCE in Midwest City and now our first visit at the one in Edmond. I always recommend Health Care Express to people.

The wait took 2 hours and still have not been taken back after three people left and the front desk said. Sorry we are just really busy when I asked how much longer

Super fast and friendly! Came in for a physical for sports.

Came in after 4 days of bad foot pain after a soccer game. Come to find out I had 2 broken toes! This was the quickest appointment Ive ever had and also the most efficient. Nurse & Nurse Practitioner were kind and patient with me. Found the problem and gave a helpful summary/instructions on how to care for me without any condescending attitude like Ive had at other places before! Thank you so much. This will be the clinic I go to!

I would drive hours just to be at this clinic. The best staff and doctors around. Edmond you are doing it right. My daughter told me tonight after having a nerf ball stuck up her nose she wants to be a doctor. Thanks Dr. Green and staff for always making my sweet little one laugh! She now will wear her treasure chest sunglasses forever. You guys are the best. Hope we don’t have to come see you all for awhile.

Very clean, efficient and professional. Appreciated filling in the forms prior to the appointment and getting right to the issue once I arrived