Planned Parenthood - Dover Center

The staff at this location are exceptional! Went for IUD insertion and removal and if you are familiar with this procedure, it’s not fun at all! Painful to say the least. The NP was extremely knowledgeable, kind and helped me through the process. During the tough moments, she even asked another staff to come in for moral support. Thank you ladies!! Highly recommend this location.

The doctor was very kind and gentle however the staff is extremely rude, unhelpful, unprofessional, and lack sensitivity training. They are unreliable and will be going to a different center moving forward.

Revising my old 1-star review from ~3 years ago, since I feel like its been getting traction for *not* the right reasons these days.The facility is nice for what it is, and the staff are friendly in my experience. My only gripe is that trying to call this place can sometimes be a bit of a pipe dream, with me often being left on hold for a hot minute... which can sometimes end with the line suddenly hanging up without me ever getting an answer, which can be especially frustrating if Id been holding for a long time.That aside, I dont have any current issues that I can really think of regarding this place. I just use Planned Parenthood for my trans HRT stuff, so Im not necessarily in here very often, aside from occasional checkups.

I was really nervous going into my appointment. Lavonya was amazing she made me comfortable, made me laugh and took my mind off of the procedure. Amazing experience! Emily was very professional and was super nice, made sure I was taken care of and also made me feel comfortable. Lyrik helped as well! Wonderful staff 10/10!

My boyfriend and I came here, and the staff was absolutely wonderful and fast. Not sure what happened with the reviewer down below, but we had no problems. The facilities are clean, and the waiting room is really nice. The staff is super friendly, and made us feel welcome to be there. We booked our appointments at the end of the day, on a non-busy day, so we were in and out pretty quick. The clinician was great as well. All-in-all, we had no problems, and the experience was honestly very nice.

Staff was beautifully splendid, amazing service, I was nervous going in but everyone there made me feel welcome

Had a great experience, very pleasant staff.

After going to a previous clinic where I was extremely uncomfortable, I decided to go to PP. They were extremely professional, caring, and informative. From the moment I walked in I felt calm. I was prepared to be in the office all day and they got me in and out within about an 1hr and 30mins. They even took me before my scheduled time. I would highly recommend. Thank you!

Had an appointment on 1/14/22, I actually almost went to my appointment until I saw that the building was closed. I didn’t get any notification or request to cancel my appointment! Good thing I didn’t waste 45 minutes driving up to Dover just to find out it suddenly closed without my knowledge. Just wish I received a call or email at best to let me know ahead of time!

Communication is their downfall.Not only did I not get a call back for appointment questions 3 weeks ago. When I eventually got a call it was a Friday before a Monday appointment saying I needed a referral or I might be charged for it.I try and fail to get one as I dont have a current PCP and then I show up and got told no referral means no use of insurance that itll be entirely out of pocket. If they had said that I wouldve canceled and figured it before wasting my time and gas to get told in person.

I have been told that my appointment would be at 8:50 and it 1:30 now and Im still in the waiting room. They told me it doesnt take so long so idk what there problem is. They even had other people that came before me and they are just now getting seen I dont recommend coming to this planned parenthood . The are slow and do not go by who comes first.they gave me meds to help sedate me and by the time Im getting the abortion Ill feel everything. This is rediculous.

I had just moved to town and had trouble getting an appointment at any of the other local ob/gyn places for routine care. I got an appointment almost immediately and the doctor was super nice and helpful, and asked a lot of good questions my other previous doctors hadnt bothered to ask. I really appreciated it.

Extremely horrid experience everytime Ive gone to this place. You have to wait so long even if you have an appointment. They are under staffed. I came for my follow up appointment and the nurse told me to wait for a doctor to come speak to me and I waited for 30 minutes and when I didnt hear anything I opened the door and all the lights were out. They had locked me in the building and went home. They didnt see me walk out the front door, yet turned off lights and locked the door and went home. I was completely devasted. Then I came for a second follow up and the front desk told me the technician went home early and Id have to drive back tomorrow and I live an hour away. This place is horrible. Complete nightmare. Go anywhere else but this place.

I was 15 years old and afraid when I was brought here. This was 27 years ago. I did not know what to expect. I was awake during the entire abortion procedure and it was EXTREMELY painful but,nothing compared to the heaviness I felt in my heart for years afterwards. After the abortion, I saw my baby twisted up, pieces in a bucket! I immediately began to breakdown. The nurse asked why I was crying? I replied that I wanted to keep my baby but was told because Im a minor, I didnt have a choice. Had I spoke up, Id still have my baby.

People are very helpful. Ive had a few issues here, but Ive gotten free birth control and low cost care. Thats what really matters. I stand with PP.

I had issues making the appointment but the front office squeezed me in. The nurse was super profesional and the doctor I spoke with made me feel at ease. :)

If you came here or any of these Facilities for that “one “👶🚫service. Don’t let them do anything extra such as a ultra sound after you already paid because they will charge you $900 for it and send letters to your house. Get what you came there for and go

Clean location, friendly staff, quick service, and reasonable prices. I recommend making an appointment. Pleasant and professional experience though. Thank you!

Horrible experience, Employees rude. Waited over 20+ minutes. They refused to give me birth control. I will never ever be coming back here.

Always a pleasant and speedy visit. Staff are friendly and exceeds my needs.

Every time I call it just rings and nobody answers I’m started to get really annoyed tbh

Appointment at 10:30-didn’t get seen until after 3:00. unacceptable.

Everyone was very nice and welcoming, really listened to what I had to say

Custom service from the male there is terrible and uncomfortable

Doctor was very comforting and gentle

Wonderful place full of caring and nice people

The staff is awesome!! So kind and helpful.

Best roadtrip of my life

Horrible service, and hard to find out information when you call them

Stay away from this place theyre unprofessional and service is terrible