Northwell Health-GoHealth Urgent Care

This was my first time visiting this urgent care and it wont be my last. I made an appointment 12/29 12pm. with little wait time. I had visited because I came down with some kind of illness on Christmas day. 5 days later nothing I tried over the counter helped me. From the moment I walked in I was treated with care and kindness. Nurse practitioner Yesenia I believe her name is, was very nice and kind. assisted me with my illnesses. thank you everyone at this urgent care -steven

Went there for a clogged ear which is somewhat painful/irritating......woman at the front desk charged me $50 co-pay and became very aggressive when I questioned the fee......it clearly states that it is a $15 co-pay on my insurance card then the doctor instead of removing the blockage (which I had done in 5 minutes the next morning at City MD and was only charged $15 co-pay) proceeds to prescribe me an over the counter ear wax removal medication instead of just removing it.I spent the rest of the day/night in discomfort unnecessarily.......I wont be going back!

If I could give zero stars we attended with my husband and we had a consultation with them and they don’t even have a real doctor. They are all medical assistants, none of them is a real doctor. The assistant who attended us never checked our mouth or ears to see about the infection we were going to. If my husband hadn’t opened his mouth, he wouldn’t check it in this place. They don’t know anything apart from that they have a systemVery silly that they send you the results through an app that neither the password nor the user gives you to open it I’ve been waiting for my medical prescription for 3 days they never sent it to the pharmacy my husband calls to send the prescription and they say if we will send it but right now I can’t do anything because the person in charge of that area is not there please to send a prescription they take so long you can tell that they are not really doctors if you want to die waiting for the prescription and be attended by apprentices go to this place they are a ball of good for Nothing better choose to take medicine at home because this place is a failure it only serves to get money out of your medical insurance and the apprentices just to sit without doing anything

The four people that assisted my son and I were warm, friendly, polite! The receptionist upon arrival helped us sign in rather than use our phones to do so. We were treated like people. Most Urgent care places treat patients like cattle!All people including the P.A. were professional but really friendly.

Friendly environment, everyone was so professional, I love this placeGod bless the staff who was there to take care of my daughter. I also told them my daughter was special needs and the staff treated her with the best of care.

I was very satisfied with my urgent care visit. It was a short wait. The staff were very friendly.The Nurse Practitioner who treated me was very thorough.

Please be aware that there is no overnight parking. I had to pick up my daughter and take her to the ER per their recommendation ,I would not pick up her car the same night. Following morning the car was not there. There was a small sign that we literally did not see, placed by the parking lot entrance on the opposite side we didnt use. The are no other signs placed in the parking lot, especially by the Urgent Care where you can possibly be sent to the hospital and have to leave your car.

I had an extremely disappointing experience with the nurse practitioner at this urgent care, Yesenia (I believe her name is or something similar). A few months ago, I visited with complaints of headaches and pressure behind my eye. She suggested I might need glasses or contacts, or I may need to just get more sleep. Seeking a second opinion, I discovered I was actually suffering from cluster headaches.More recently, my mother visited with what we believed to be a torn Achilles tendon. We were unfortunate enough to see the same nurse practitioner. She dismissed our concerns, suggesting it was merely a sprain, and did not perform any proper tests like the Thompson test. My mother, who could barely walk, was advised to lift on her toes to assess the pain.After seeking another opinion, we confirmed it was indeed a torn Achilles tendon, requiring urgent surgery. The window for optimal repair is usually within three weeks, and we now face a rushed procedure due to the delayed diagnosis.Having encountered her twice, I can confidently say her medical advice is subpar at best. I would NEVER return to this urgent care

The nurse practitioner Yessenia is absolutely horrible. I went in today with G.I. Issues and she asked me what I ate yesterday I said pizza and she said “well that’s it you have food positioning from the pizza”. When I explained that it was happening for a few days she was nasty and said I didn’t tell her that and it was probably just gas. I told her I was having a lot of pain in my chest and she said it’s probably just GERD and I’ll be fine. She was completely rude when I asked for a Covid test and EKG. She asked why I wanted one because I was fine and then said what do you want a few days off of work? Then when she finally did the ekg she wrong my gender as a male instead of female. I would not be going back there, she is HORRIBLE

The professionalism and courtesy displayed to the patient. Full explanation and understanding given to the patient. The entire staff is of top quality.

I feel the staff went above and beyond for my early morning visit they even set up an appointment with a doctor for me I give them a 10 out of10

No wait time without an appt. Was seen immediately. Saw the nurse practioner. She was kind, thorough and answered all my questions.

Everyone we encountered was kind, courteous, and professional. The facility and exam room was very clean without being too cold and clinical. While we visited early on a Friday, I was surprised we had no wait at all. Everything was quick, the nurse and doctor were both knowledgeable and very patient with my autistic son. I will definitely be using this urgent care over other options local to me. Also it is in a fantastic location that is even in walking distance from my home which is so helpful as I am often without a car and caring for 2 young children.

Front desk receptionist is BEYOND rude. I believe her name is Jacky. Feel very uncomfortable going here for my medical needs specifically because of how I’m treated when I walk in the door.

This staff were so awesome. They really made me feel warm & welcome. They really are so sweet and hospitable.

This was one of the best Stat health experienced I’ve ever had. The staff was warm and welcoming. The doctor that attended us was extremely professional and kind. She even followed up with us after the visit to make sure we were able to pick up the medication she ordered. I loved how layout of the facility. We were in and out in 30 minutes.

The doctor was extremely nice, listened to me and very thorough . The nurse was as well. Very clean exam room. Very satisfied.

Care is outstanding. Staff is warm, caring, skilled, and talented. I got better so fast. I am so grateful to the doctor or PA who treated me. She is a real healer!

Very friendly, I was seen right away & they prescribed antibiotics & steroids. But on my second trip the doctor or PA jump the gun and called an ambulance and do not bother to Covid test me, which it turned out to be. I would have been able to avoid going to the hips if she had.

Waited over an hour as a walk ins only one “doctor” and one RN in the building. I was told my wait would be 180 minutes. The explanation was there are appointments also. It’s urgent care the entire point is to be seen quickly. I waited an hour and ended up leaving. I went to City Md around the corner and was seen in 15 minutes.I have gone to other Go Health locations and never had this issue. This location was disappointing and poorly run.

My husband having tightness in chest. After Dr Patel checked him out and asking about his meds and history he prescribed meds and we were on our way.We got there right at 9 and they took us immediately. Nice people and thorough.

I was able to make an appointment online, and was seen as soon as I arrived. The office is very clean and welcoming. The medical assistant was extremely sweet. The provider I saw was really kind and efficient. He made me feel totally at ease.

Very nice staff. Quick to attend to my needs as I was visiting from out of town

The front desk person/medical assistant was very friendly & kind. The P.A. that treated me was extremely thorough, took time to listen to my concerns & asked if myself or my husband who accompanied me had any questions. Thank you for taking such good care of me. I would gladly recommend go health to a friend!

Attentive to patients needs, listened to patience follow up from staff received a phone call which meant a lot to me facility was comfortable clean and will definitely return if needed

Fast service with compassion, good communication and understanding.♥️♥️♥️♥️♥️5 hearts to this people.

The staff were super attentive and courteous and kept me informed of my treatment plan every step of the process.

My second visit was so informative and pleasant ! Professionalism at 100% Id love to return to see Lynn DNP .. top quality care . Clean facility , calm setting and guess what - save your spot online and there’s no wait !!! Thank me later xo

I walked in and out my experience with staff and doctor went well. Courteous and professional. Thank you!

Facility is new and clean. Service was really good, this is the type of service all patients needs.

No wait to see a doctor and i did not have an appt. Chest xray was done on premisses and read immediately. Meds prescribed.

Personnel very nice and I was seen right away

Excellent bedside manner along with easy scheduling online. Staff were so knowledgeable and helpful.

I told her I was feeling pain and she laughs and says she doesn’t see anything. It’s one thing if I really don’t have anything but don’t laugh as I tell you I’m feeling pain as if something is funny.

These 3 stars go for the PA who is friendly and genuinely concerned for patients today the Medical Assistant in the evening was rude and dismissive to the patient care since it was 15 min to closing I came to this place for the second time because the first time the Medical Assistant that saw my mother was super friendly and caring this time around didn’t get the same service

Really fast and the doctor was so nice even though i was a nervous wreck. he made sure i was calm and overall just amazing.

Friendly. Professional. Clean and efficient. Listened carefully and responded to my particulars. New location in Deer Park extremely convenient

The doctor and nurse were super friendly and helpful. It would make me want to go back to this location.

I had a great experience at this place, I was attended right after I walked in, kind and professional personal. I recommend to anyone who needs medical assistance

Everyone in the office was terrific.Very nice and visit was very quick and efficient.

Office was clean the staff was friendly and they took good care of me. Thank you.

Fast, no waiting period, no appointments. Rather go to your place for something small that the hospital

Great PA. Very thorough.

The staff ⚕️ were very friendly, knowledgeable and helpful.

Very friendly and helpful staff! Thank you all and Happy Holidays!

Very clean and spacious place, very little wait and very nice and friendly staff.

Timely, clean, professional, friendly, quick service, accept insurance, easy online check in

Everyone was professional and efficient.

Very friendly, no wait, thorough, nice people.

Friendly staff very clean and caring +++A

Staff was nice informative and the location was very clean

Friendly and knowledgeable staff ! Made me feel at ease !

Dr Post was incredible. Kind and went above and beyond to help me

Staff was very helpful and nice

They serve people very quickly

Very clean office the MA and the doctor where professional

Very friendly,helpful and respectful

Friendly staff, short wait time, clean office

Steve the P A was great .

Doctors n nurses are really caring

The staff is very patient！

Friendly staff.

Stuff aren’t helpful

GREAT STAFF

The doctor who was around today, October 9 at 7:15, is a beast and bitter, she doesnt seem professional. I asked her for medicine for my mothers bad cough, since she is the patient, and she told me to buy it at the pharmacy, as if we passed consult for that and over-the-counter medications we already have and it doesnt work I hope I dont go back there