Midwest Express Clinic

Midwest Expess Clinic has been by far the best urgent care I have visited. The staff was super empathetic and patient and were kind going above and beyond. Emily especially was just a great person to talk to about what illnesses were currently floating around. In fact, because it was an easy and great experience, I brought my children there to test them for one of the viruses going around and they again did not disappoint. 5 stars in my book!

Smooth experience went for a DOT physical and was in and out . Everyone at this location was very pleasant from the lady who checks you and the lady who gave me my eye test plus took my vitals. This is the best place I have been to in all my years driving a truck. I have never went to get my medical card and was actually comfortable with the whole process because I didnt have to wait hours sitting . Most times it takes at least 3 hours from checking in to getting my medical card and here I did everything within the hour . Great work ladies keep it up ,this is my new go to spot for my Dot physicals.

Thank you to everyone involved tonight! Stopped in on a Friday night to get a quick prescription and I was walking out the door 15 minutes later. They electronically sent the prescription to Walgreens so by the time I walked over to the Walgreens it was already being filled WOO

I strongly do not recommend this clinic at least the one by the current address. My experience is below.In August 2024, I visited it with my wife, who had a torn nail on her finger. At the reception, we were told that the visit would cost $125 since the clinic did not accept our insurance. We specifically asked if this amount could increase and were assured that it was the final cost. We agreed.The doctor saw us for about 10 minutes. She barely explained anything, reluctantly answering my questions, even though I tried my best to communicate in English, despite not being a native speaker. The doctor unwrapped the finger, examined it, applied ointment (which we had brought with us in advance), and wrapped it in a new bandage. She also gave an injection, which she explained was likely a painkiller when I asked, What is this shot? Afterward, we were told the appointment was over.At the reception, I asked for some kind of document or doctors report. We were told that antibiotics had been prescribed and could be picked up later at a pharmacy. I assumed that a report or a list of provided services would arrive in paper form by mail, so we went home.A few days later, we received an additional bill for $180. We returned to the clinic to clarify the situation since we had not received any documents, reports, or explanations regarding this bill. At the clinic, they told us that we only needed to pay $45 at that moment for the painkiller injection. They assured us that the remaining amount would be resolved after contacting management.However, after some time, we started receiving new notifications demanding payment of the remaining $135.We never understood what this additional payment was for. In the end, under the threat of letters stating final notice before further actions, I had to pay the $135 to avoid further problems. Despite our attempts to get clarity, we were not provided with any doctors report or justification for these charges.This clinic is terrible: no clarity in the actions of the doctors, no documentation, and no recommendations. I strongly advise against visiting this clinic!

Friendly staff, Clean Space, Fast Process!!! This is a safe space for men and women to come to for preventative and urgent health care. There was no judgement for my reasonings for coming in. They accept most insurances and they are very efficient with what they do for you!

Really disappointed personally with this service. I went in Thursday night and waited for results to see if I had an infection, and paid extra for screening labs. I was sent a text message the following Tuesday from the provider to come in.I called the office to learn more about the reason for the in person visit, and was told again to come in- no context. I asked the office assistant directly if the doctor would be able to speak with me over the phone. They told me no, and I immediately started to panic, thinking it was something horrible in my labs.I rush over for the results of my original appointment and I was then charged $40 for the follow up visit (which wasnt communicated until I was there trying to get my results).Finally I spoke to the doctor, who told me the results (which could have been told over the phone and the script sent to the pharmacy as I have experience this before).The original reason that I went into the office on the prior Thursday, those results the doctor said the lab wasnt able to get a conclusive reading so I would need to spend an additional $40 to retake that test.Cost: Original visit $305 out of pocket + the $40 for the results that could have been communicated over the phone, and I didnt even get the results of why I originally went into the office unless I paid another 40 and did this whole thing all over again.Yes, this is uninsured in America, but this office isnt helping. I dont feel like I really got much headway at all with the pain I currently have and I havent ruled out anything. I honestly wish I didnt go there as it felt like a waste of time and money.Disappointed that I spent $350 for no solution on how Im feeling currently, I should have just went to the doctor and paid out of pocket. They wouldnt have given me an anxiety attack to learn what my test results were- they would have just told me over the phone and they would have further looked into my original visit pain and made sure my labs were correctly done.i know this because I have infact been to a Doctor before.

I have never been to an urgent care before that was so caring, considerate and made me feel like I was THE most important person in the place. The reception was very efficient, but Johany was outstanding! I felt like family, kind, caring, knowledgeable, and listened to my concerns. What blew my mind was when the doctor told me to immediately go to the ER, I had to promise because she was going to be thinking of me and worry if I did not. She was right, it was a major issue that needed immediate care.Please if you need help, go here you will be in GREAT HANDS!

Was so excited that a clinic opened up closer to home! Every time I visit midwest express the staff is so warm and welcoming! Even coming in super close to closing time, everyone made me feel like my son & I were not a burden- I hate being that person. Every visit for my children or myself, I feel like were visiting a family doctor weve seen for years. Great culture, bedside manner & care.

Did my annual physical wellness examinations and labs here on Monday 7/8/24.It was a fast, straightforward, and easy process.They do a lot of stuff here (image attached).And they were pretty nice and very professional.I highly recommend them

The staff here are always so kind and helpful. They do their best to be efficient and want to ensure their patients have a good experience. The office is clean and inviting and they have a small kids’ area with books (and my kids love the options for a small toy after their visit).

Yesterday was my first time at this urgent care and turns out I have post nasal drip. Everyone from the receptionist to the doctor were so professional and amazing, i picked up my prescription last night and this morning felt alot better and actually got well needed rest. Thank you Midwest, I will definitely recommend this place to everyone I know and will return here if needed.

I had an excellent experience from start to finish. The entire clinic is spotless which was noticeable as soon as I walked in!!! The reception, nurses and doctors were very friendly, helpful and knowledgeable. My concerns were all addressed and I would definitely recommend this clinic to anyone who needs prompt, efficient care.

This has to be one of the cleanest Urgent Care I’ve been to. They are always busy! They are the friendliest and they truly care about your well being!!! Despite them being busy they always get to you in a timely manner!!!

Johany! Our savior! What an incredible experience my son and I had today. That is something you never hear in the medical world these days. We visited the location to have my son’s clogged ears flushed and were treated so kind from the second we walked in the front door. Clean, modern, welcoming environment and such professional personable care by everyone that helped us-the woman that worked the front desk-so sweet and efficient! Thank you to all of you for being how every medical office I wish was.

Staff is very friendly, direct, and work well together. However, they do work fast so make sure you have any questions ready before its your turn. Dont be afraid to speak once youre being examined, despite their fast pace, they will address questions with care.

I preregistered online and only had to wait a few minutes to be seen by a physician assistant. Everyone was pleasant and friendly. The facility was immaculate and modern. Very pleased.

The receptionist, medical assistant and nurse practitioner were all amazing when my sister and I were seen at different times. They were all very helpful, answered any and all questions that we had, and if they didn’t have the answers they found it for us.

Speedy clean and efficient. My 1st time here and I have to say that they focus on what your ailments are, talk and walk you through your visit. I was in and out in no time. The wait time was exceptionally fast for a Friday afternoon.But I can honestly say I would come back. They make you feel like family!

This clinic was the best! The staff was really sweet, i felt heard ans understood about my medical needs. Eveything was really clean the whole team was efficient. Great experience!

Friendly receptionist and staff. It was clean and tidy ! Doctor took her time and answered my questions. No RUSHING! I had some X-rays done and she called me like she said she would once she reviewed the results of the X-rays . The location on Milwaukee had free parking.

I love the service I get every time I go I wish they can be my primary doctor I feel so comfortable with them Jennifer at the front counter is awesome and so is my doctor which I wish was my primary Mariela is awesome I always look forward to seeing her and interacting with everyone. Thank you guys for being so great. Keep up the good work.

Still figuring my way around Illinois. Needed to get some quick test done before i flew back to Texas. My father is not in the best health, i wanted to make sure i had a clean bill of health. From the moment I walked in the door the receptionist greeted me with a smile. She was very kind and caring. They got me back pretty quick the nurse that took down my information took time to listen and not just write what she wanted to move me along to next step in my visit. The doctor came in and explained a couple things to me and listened to what i was needing. I would Most definitely recommend the location at Portage Park. Thank you for making my visit pleasant.Ella

Company uses predatory booting company that will cost you $170 fine if you use their parking lot and walk across the street for Halloween costumes for your kid.

Would definitely use this facility again, the wait was not to long. Some tests were taken to be reviewed by the Dr. Dr confirmed what I had gave me meds and instructions for care.All is good.

Thank you to all the employees i encountered during my visit. You were all patient with me, made me feel heard and made me smile/laugh even though i was a little edge. Everyone treated me with so much kindness.The location was very accessible and clean also!Thank you for taking amazing care of me ♥️

This is the best Urgent Care center. They take my and my daughters Medicaid insurance. On top of that all of their employees, from their receptionist to the doctor are super nice. If you are in need of the best urgent care in town. Go here :)

Been here twice and both times they been great. Everything from front desk to nurse and doctors are great. The place is clean. Quick in and out. No crazy wait times. Thank you for being Great!!!

Friendly staff, moderate wait times, quick and easy. The doctor was very informative.

Went for a B12 Shot. Less than 5 minute wait time and all the staff was super friendly and outgoing! After taking the B12 shot I feel amazing and it was only $10 without insurance. Definitely will be returning

Each visit to this location has been a pleasant experience. The staff are always friendly, professional, and efficient. The clinic is always kept in order and clean. Keep up the great work, ladies!

It was busy so the wait was pretty long. But the friendliness of the staff made up for it. Will definitely come back. I found my clinic.

Mariola NP was so kind and efficient. She made sure I got my necessary prescriptions. I was able to go to a different location the same day to get an X-ray thanks to her. Good experience overall.

First, the actual care was prompt and professional. However, there is a predatory parking service operating in the parking lot. My car got booted and I was verbally abused during the process of paying $170 to release my car. The parking attendant even gave me a 15 minute ultimatum to pay in cash, refusing to take my card after I tried to get a picture of the person for my records. Later, Midwest Clinic was unwilling or unable to produce a receipt for the services despite at least 4 calls and empty promises from multiple staff people.

I’ve visited this place twice recently - once for my daughter and once for myself. With both appointments, check-in was fast and easy, and staff were pleasant. Both times, we were out in under an hour. Midwest Express is my new go-to place for urgent care needs.

Amazing experience. Very professional and caring staff. It was so easy to schedule an appointment and even a follow up appointment also. Both providers who I saw were phenomenal. The facility itself was very clean and welcoming. I’d recommend this urgent to everyone

Literally they made me feel at home. I was definitely in and out so they definitely understand the “express” concept. Sooo friendly!! Made me laugh continuously. I had such a great experience. SUCH friendly people who work there.

Staff is very friendly and warm. The portage park location will always be our preferred location because of the staffs welcoming environment.

Customer service great. Service is Pretty fast and efficient. And good caring people I strongly recommend

This location is my absolute go-to … staff is great and they really take the time to assess the situation to determine the best plan of action. I appreciate their service and would definitely recommend this location.

The whole experience was amazing, I went in for a Pap smear. It was super easy to make an appointment online, answering questions about your health and insurance prior to coming in is a huge time saver. Receptionist, nurse assistant, and practitioner were all so pleasant. I was in and out in an hour.

$120 out of pocket up front is a great way to make sure you dont leave when they keep you waiting for over an hour when there are only a total of 2 patients in the clinic. After all that waiting all I got was a nurse entering my symptoms into a computer and then doctor giving me a script based on the computers diagnosis, total time with a provider was less than 5 minutes. Apparently Midwest clinic is only 1 step above asking Dr. Google. Will not return.

Amazing clinic! I had an emergency and couldn’t get in to see my pcp until the next week of; they took my insurance no problem and were very friendly. This establishment is very clean, beautiful and has a wonderful staff that is so nice. Destinee was the one who helped me and she was amazing and friendly. Overall this experience was just great and would gladly come here again!

Everyone was so nice when I went in for a throat swab and a few other tests. Johany especially was an absolute pleasure and made getting a blood test quick and painless!

This place was fantastic, from the front desk staff that laughed at my jokes and were understanding and non-judgmental to the Nurse Practitioner who was so kind, patient, and gentle. She even gave me a hug! Marija Vujovic, FNP-C, you saved so much of my sanity yesterday. I appreciate and adore you! Thank you!!!

Adri took such great care of my son and made him feel comfortable the staff was so warm and welcoming and extremely helpful and passionate adri also took the time to answer any questions and concerns I had I would highly recommend midwest express clinicthey team really put their hearts into this clinic

I went in feeling faint and the team took care of my every need. Amazing staff that you can trust and knowledgeable! Definitely coming back :)

Great clinic took my 2 year old daughter as a walk in patient And was treated very well her pediatrician wasn’t available soon so this was my fastest option and I am glad I found them. The front desk lady was very nice as well as all the medical staff. The doctor was able to determine what my daughter had and even gave her and my son treats.the clinic is very clean and modern.

First time being there and I love it so much everybody is so nice and the doctor 100% I recommended and I will go back again if I need it and I really told my whole family to go there thank you and God bless 🙏♥️🙏

Overall I had a positive experience here. My only complaint is that I had an appt and I wasn’t seen by the doctor until almost 30 mins after my appt time.

Amazing service. The front desk staff were nice and friendly. I didn’t get in right away but that’s fine cuz they’ve already said that reserving a spot is NOT an appointment. I didn’t wait TOO long though. The doctor — Estera Alexa— was AMAZING. I liked her vibe and she pinpointed what was wrong with my hand + gave me a recommendation to a proper institute. Very nice person and knows what she’s doing.I’m def gonna be coming here again. Thank you!

First time here. Literally Googled walk-in Clinics and it was the first one that popped up. I went and the clinic is a very descent size. It was clean and the atmosphere was pleasant. The staff, nurse and doctor were very polite and kind. I will definitely return if needed. Thank you all.

Amazing service! Very quick very friendly! Thanks to Dustin for the great service and support with my visit

Very kind staff. The doctor was so helpful and so kind and fun. I would definitely recommend this location

Best immediate care Ive been to. Modern, clean, and everyone was super nice. I usually hate goimg to immediate care, but I will go back to this one!

First time going there andthey really took care of me Midwest express clinic is recommended I guarantee every will love the good service

I had to go in and get stitches and I was very nervous since I’ve never had stitches and I’m from out of state. The staff was very comforting and assisted me right away. I came in around 7:20 and left around 8:05. They closed at 8 but the dr waited for the numbing to kick in which was very helpful. Great experience.

Went on a walk in and my daughter got attended right away loved it it’s also so nice inside and everyone was friendly I would definitely recommend and they excepted her insurance another plus in my book!

An abnormal HIV test result, also known as a positive result, means that HIV antibodies or antigens are present in your blood. However, a positive screening test result does not confirm an HIV infection and additional testing is required. This is because some tests can produce false-positive results due to technical issues or biological causes. Technical issues include: Specimen mix-up, Mislabeling, Improper handling, and Misinterpreting a rapid test resultI don’t have HIV the location they send my blood too mess up my results I got retested somewhere else and don’t have HIV.Also the worship of Santeria are false god turn to Christ Jesus and repent. He coming soon.

I must say they have the best customer service! Everyone that works there are really nice. Highly recommend!

The clinic is nice and clean. There is usually not a long waiting period to see a doctor and the doctors and staff are very friendly and respectful.

Website was easy to navigate and reserve a time, staff was friendly and efficient. Service was quick and on time, bloodwork needed happened directly in office.

Amazing clinic, staff is always smiling and happy! They are very speedy as well

The girls at the front desk were amazing was seen quick and had all questions answered doctor was just as amazing I was treated so kindly I would definitely recommend going here 10/10

By far the best urgent care experience I’ve had. The front desk woman was super nice and helpful. She was so quick! The assistant was personable, patient, and kind. The dr was also super kind, quick, and thorough. She double, triple, and extensively checked my eye to make sure she had the best diagnoses. I will ALWAYS recommend this place to anyone who needs urgent care.

Overall clean and fast. The staff is very patient and understanding of children. They make you feel like you’re going to your personal physical rather than an in and out restaurant. The only issue I have is that they’re online system makes you renter everything despite being a repeat patient.

Everyone was so nice and welcoming, the lady at the front desk was very helpful. Mariola G took care of me and made me feel that she genuinely cared about my health. Thank you so much. It is also very clean. Portage park is the best location to visit.

Reception area was clean and very kid friendly. I was able to schedule a time slot same day and within 2hrs of looking for a time. The wait was only about 5mins upon arrival and everyone was very pleasant and helpful. I will definitely use their services again.

I needed a drug panel for my nursing school clinical rotation and was able to get one done very quickly at midwest express. The staff is incredible and so helpful!! The cost of testing is affordable and they let you know the cost upfront. I would highly recommend coming here if you need labs done for school or work!

The wait is never more than an hour to be seen. The staff members are very nice and personable, never rushed and caring. The clinic hours have been a saving grace for me to actually get care after work instead of having to miss a day of work.

Doctors are kind and thorough, seldom a long wait, and the facility is very clean.

Prompt quick and efficient service. Got me right in and out ! Doctor knew what I had right away. Appreciate that there wasnt any upselling on test or extra fees. Considering it was out of pocket. Thanks again. Bronchitis cleared right up.

Really great staff, friendly, informative, and didn’t make me feel like they were trying to rush me out of there like so many walk-in clinics do. They were able to do blood and urine testing and an ultrasound all in-house with results ready within 24 hours. Scheduling was also very easy, so I was able to get all of that testing with results and get three visits scheduled all within three days. I was very impressed with my experience!

The staff was friendly and professional. Wait time, what wait time? Super fast process. Maria (the angel), nurse practitioner, was dead on with my sons diagnosis. Keep up the great work!

The staff was so caring and nice including the dr that I seen! Quick & fast ! The nurse assistant hands down THE BEST ! She was so nice and made my daughter feel comfortable right away. I will definitely be coming back here if needed. I wish other offices would have this customer service.

I must say I was so impressed with all the good service that I received on this past Saturday, December 30 I was completely satisfied beginning with my call in the Morning with Urterria .. she was so sweet and comforting and patient with me and that made me feel so very comfortable from the beginning of the call Jack practitioner was amazing as well very loving, very caring, very patient and provided me with all the information that I needed. I loved his bedside manners and the office was very clean and I was very impressed again I will definitely make sure that I recommend and refer Midwest to all my friends and family I just made another appointment for a follow up. I am super super happy that I have this convenient office nearby in the community.

The staff members are truly remarkable in every aspect, starting from their warm welcome to their friendly nature and professional behavior. I highly recommend this place to everyone needing immediate care for their child and an exceptional customer service experience!

The childs temperature rose in the cage and we went to the clinic. We were received very quickly, examined, and prescribed medication. Our appointment took us 1 hour and 10 minutes. it is very fast and professional. Thank you Dr. Susan Bagdade!

Went in flu shot, great service! Love the front staff energy.

If i have an option at zero then 100% ill give you the zero or ( -5 ) StarThey take my money $260.00 for the blood test but today 6 days complete but i don’t receive any test reports ,I want to my money back*Worst customer service*I request you everyone Don’t go at this location

10-07-2024 I visit this place with a pain in the sciatic nerve area the staff is wonderful, helpful, friendly and respectful my favorite place from now on .

EXCELLENT service at the Midwest Express Clinic. ALL of the staff were GREAT!

Staff, doctors and nurses were all great. Quick response and detailed instructions.

Update: Came again in June 2024 after calling ahead to check wait times. Had a good experience. I think this may be a good option when it isnt flu season.Been waiting here 3 hours and still not done. Other two times, was in and out in less than an hour. I registered online and thought that meant I would be seen at the time registered for but that was incorrect. No wait times listed in the lobby or clarity about timing. I unfortunately wont be back.

Midwest express clinic was an amazing experience.The staff here are warm, friendly and professional.Good job ladies!!Thank you.. for your hospitality and quick, efficient service..

Appointment was very easy to make and was seen earlier than the appointment slot. Front desk was very nice and helpful. Medical Assistant was helpful and informative. Provider was super nice and also explained everything appropriately I recommend anyone to this location.

Have never used a urgent care clinic before. I couldnt wait for Drs office to re6in evening. I so so pleasantly surprised at the leof care and great staff. Turned out I had pneumonia and was able to get rx quickly.

After trying 5 different immediate/urgent care places this place actually did what the website said, take walk-ins. The staff was very nice and helpful and the service was pretty fast considering there was about 6 to 7 people waiting. Thank you for doing what you advertise. My 6yr old was able to not suffer from an ear infection for long.

I do not recommend unless you have low or no copay for sick visits. The office is clean and the staff are friendly. However, follow up care did not meet my expectations. I called back because my symptoms did not improve after several days on antibiotics. I wanted to know if I should continue to take it, as well as the results of my throat culture. The receptionist said that I’d have to come back in, incurring another visit fee. Getting care when I’m sick shouldn’t be this expensive.

The receptionist is very polite, patient and customer service friendly. The doctor is very knowledgeable and I felt very comfortable in her presence. She also was polite, patient and provided exceptional customer service. Thank you Doc as well as Destinee & Miss X

This was one of the best healthcare encounters I’ve ever had! Gabby the nurse practitioner went above & beyond to help me feel better and even called me the next day to make sure I was doing okay. Great experience!

Great doc. But the front desk lady (medical assistant) was very rude to my foreign exchange student who was just trying to fill out a form. She then yelled at me as well. Ill never go here again.

Midwest Express Clinic is very clean & spacious. The staff is absolutely phenomenal. Super friendly to me & my son. We went twice and will continue to go there moving forward! Thank you to all the staff at Midwest Express Clinic! You guys rock! 😁

This location was amazing! They just opened not to long ago. I came in with breathing issues and they were super sweet and took their time with me and I didnt feel rushed or not listened to. I dont remember the name of the staff that were there that day but I was thankful for them.Edit: 8/3/23 (3:10pm)While I still love the service I received at this clinic last week. I dont know who the heck just answered the phone right now when I called to cancel, but she was incredibly rude and hung up on me! Not ok. I was not rude with her at all. There was no need for an attitude from her what so ever. Had my actual service not been as great as it was , that would have brought my review down to 2-3 stars. Customer service is EVERYTHING!!!! Especially if you want people to come back and recommend you to other people in the neighborhood. Please train the personnel answering the phone to not be snarky and more kind. Please and thank you.I really wish I remembered the Drs name that helped me that day because she really and truly was amazing. I just know she was Latina(I think 😬) and simply amazing and I cant say enough nice things about her personally.

Great experience from check-in and beyond. Excellent, kind and competent staff, this is now my go to for immediate care. My husband had a nasty nail gun injury on finger, nurse practitioner was amazing! Highly recommend and tgere is a parking lot!

I went in desperately needing help with my health and I was seen in a fast and professional manner.

My experience in this Express Clinic was amazing. The staff at Midwest were very kind and very friendly. They show me great concern for me wellbeing. I even got a call later in the evening to see how I was doing. This made me feel that I matter. I highly recommend this place to everyone.

I have been to another location a couple of times previously, and I definitely prefer this location on Milwaukee, which is a lot newer and nicer. Love that they accept walk-ins and the lobby area is open and transparent. Encountered three staff members on my visit, and they were all super friendly and knowledgeable. Highly recommend!

I am the type of the person that normally just goes somewhere and never leaves a review but after going to the Midwest express clinic I felt obligated to leave a review because of how amazed I was with everything. The entire staff was very nice and very professional. The whole place, starting from the moment you enter the front door to the barhroom was very clean and well kept. You can tell the whole place was brand new. They took care of me and helped me with what I needed to get done in the fastest way possible with the highest quality of treatment possible. Ever since Covid I noticed that medical staff in a medical setting in general no longer had that vibe of wanting to help you or actually caring about their job. Here its a completely different story since you feel that the treatment you get from everyone is too good to be true.

Efficient, Friendly, and Knowledgeable service. Everything you want from an urgent care clinic! Highly recommend.

My experience was very helpful and everyone was very polite. The Doctor was wonderful. Also the technician that draw blood was great. Thank you very much for your awesome work, well done.

I just love the staff, simple as that. They are all so caring and truly pays attention to a parent’s concern. Other Urgent Care Facilities can learn a lot from Midwest.

They were listening to me. The doctor I started with before coming here was not LISTENING!

The staff at this location were amazing from the front desk to the doctor. Very friendly and knowledgeable. Great A service.

This place is awesome! We waited for about 20 to 30 minutes in the room for the doctor, now some might say this is a long time but truth be told if any doctor isnt willing to hear you and give all the time you need then you must find a different doctor. Our doctor was Adam Del Conte and I really appreciate him taking his time with not only us but the person before us. It shows me that he really cares and this country really needs more like him. To all of the staff keep up the great work! We will never go anywhere else.

Staff was very nice n pleasant with both my mom n I. Place clean beautiful but simple just the way a clinic should be. I will be going back if the need arises.👍

I had a great experience every time we have been here. I have gone in for my kids and myself. The FNPs there have always been very kind and helpful. I have nothing negative to say about the experience at all!

Sent my 5 year old here for an ear infection and discovered his oxygen was low. They gave him a nebulizer and oxygen which didnt help him so they sent my Son to the ER where he was admitted to the ICU where it was discovered he had pneumonia. I am so thankful for the staff here, you all saved my Sons life. They also called a few days later to see how my Son was doing. Thank you again.

The BEST immediate care clinic I have ever visited. The employee are friendly and professional. The doctor took the time to talk to me about what was going on. They also went above and beyond with the issues I was having after I left. This is the only clinic I will visit. I hope I won’t need too. But if I do I know I will be in good hands. Thank you for the great service.

Friendly, knowledgeable staff. Short wait. Clean new facility

I came into this location earlier this week and was coming based on the positive reviews. I arrived at my appointment time and still had to wait 45 minutes to be taken back (they were not busy at the time of my arrival). When I was brought back, my vitals were taken and then I was put into an exam room. The doctor/physicians assistant left me in the room for 45 minutes, came in and said Sorry, I forgot about you! and then glanced at my issue that I came in for (she did not properly examine me, truly look at the issue, or ask me any questions)-- and said sorry, theres nothing we can do for you. It was very unprofessional, specifically of this particular person. She didnt even introduce herself to me-- I never found out her name, due to how dismissive she was. I would never, ever recommend this clinic to anyone. I sincerely hope I was just a one-off situation, because I have never been treated so badly at a medical office in my entire life.

I’ve visited this location several times and have had great experiences both times

Professional, courteous, timely service, and made me feel comfortable.

After 2 visits for 2 different medical reasons in the last 3 months, I really enjoy using this location as our urgent care facility. Always fast and friendly service. The facility is clean. Highly recommend! Will use them again in the future.

I have honestly not been more disappointed in the care provided at this location. I arrived visibly ill and suffering and was told by the doctor on site that I had an infection but to go home and drink mucinex. I was not provided much in the way of home care and not given any medication to help me with my illness. I have never gone somewhere been told I’m sick but not given anything.

Very good experience.I was very happy with the care.

Love this new urgent care in my neighborhood! Went there for a follow up yesterday, along with my partner who caught my illness for an initial appointment. Everything was great. Xia who works the front desk was absolutely amazing, and helped me and my partner out so much, by getting us registered and in our rooms very quickly. Doctor Estera Alexa is a gem in the healthcare industry. She listens wonderfully, and is obviously there to treat and help the community during this cold season! She actually cares and is very knowledgeable! Highly recommend for anyone that needs help quickly!

From the time I walked in to the time I checked out, everyone was super friendly from the receptionist Who greets you to the Nurse practitioner That treated me everyone was super friendly. I will definitely refer this place to my friends, family, and go there again for urgent needs.

The wait we long as it was a busy day. However, the team was calm and professional. Doctor and nurses very kind and helpful.

The doctor Marija Vujovic was great! I am very satisfied!

Very attentive and helpful staff. Genuinely care about your well being and that’s hard to find in Chicago! Definitely recommend 10/10

Terrible service. Was asked to leave 2 additional urine samples after they couldnt figure out what happened to the first. Why would I leave 3 samples. Im suppose to take time off my day and drop something off to someone who cant do their job right the first two times. I was left on hold for 40 mins having to call back 2x because the provider needed to ask me for another sample, why did I need to be on hold for that? Not to mention my other concerns were disregarded and I was given advice opposite of what a previous provider here had given me. Seriously guys, get it together.

Easy to sign up for an appointment and the nurse and doctor I saw were both very kind. They listened well and made me feel comfortable despite my medical anxiety.

The service was terrible. I came in to get my lingering cold evaluated. The person who evaluated me told me I didnt look like I had Covid or the flu, so I didnt need to be tested. I had to advocate for myself to get proper testing. I wont be coming back to this location.

Excellent experience from start to finish!The doctor was great at removing the stitches and made some great suggestions to help speed the recovery.I would definitely go again if needed.Joseph Glymph

Every staff person we encountered was so warm and welcoming. We were traveling, away from home, and our son ended up getting strep throat. The receptionist, nurse, and physician were kind and professional and my kiddo was able to get in and out in no time! Thank you!!

I always have a good Experience staff is always wonderful and I’m always in and out of there. I recommend this place to anyone.

Definitely a five star. I’d give 10If I could. They got me in and out in a little over an hour. For the issue I had, that is awesome timing. I’d recommend anyone to use them for urgent care. The NP was so nice, understanding and very patient. I wish I could use them as my primary lol. Very great service and very clean facility

The best Urgent Care place. Staff was super friendly, waiting area super clean. The nurse was amazing and the doctor was excellent!

Staff is great, facility is always clean, wait time is minimal but I’ve never felt rushed. Overall great experience every time I’ve had to go.

They have a very good team working together to serve the patients fast and have the right attention

Dr Delconte completely made my daughters day! She came in miserable with strep, was crying when she met him, and he made her laugh (for the only time this week), and was efficient and friendly and so kind. We are so grateful for care like this, and I wish we could make him our primary care pediatrician forever! The whole staff here is wonderful and we are so impressed. Thank you!

Great establishment great doctors great assistance all around. Great place I would encourage everyone to stop in if you’re in need not to mention they were open on a Sunday and I had a swollen gum they’re not even a dentist and they helped me out right away. God bless this place, and I am grateful that they are here

Very little waiting time. Compassionate and caring team. Love going to this place. Can be seen and taken care of in an hour. Great service!

My son needed a sports psychical and we couldnt see his doctor on time. Went here in stead. Amazing staff all around.

It was a clean and lovely place. Their response was quick. They received my husband with warmth, care and professionalism when he had severe asthma issues earlier this week.

Midwest express clinic was very clean and well kept. The staff was also very nice and I didn’t have to wait too long flit be seen. They took care me and helped me with what I needed to get done. I would recommend this place.

This is the best urgent care I have ever been to. Everyone I spoke to was kind and patient. They went above and beyond to make sure I was comfortable and informed. Many places I have been to will give you this same level of care but with an undertone of sarcasm, judgment, or irritation.. Not this place. Id give 10 stars if I could.

I’m happy with all the personal stuff everyone was very nice and kind,

I came in sick and i couldnt get any help because of some problems on their side with insurance. i came back home and wasted a lot of time. Visited another clinic and all was fine in 5 minutes. Im sorry guys, but you should help people, and dont advertise you accept most of the insurances to just find out at the front desk that something is wrong. healthcare system is one big trash here.

Had a scary health situation and I felt like family was taking care of me!

This place is a game changer when your little ones are ill, great doctors and fast services. What wouldve taken literal hours in the ER instead took minutes here for the exact same issue. A grateful parent to Midwest Express!

Quick and convenient! Med assistant and reception staff was professional and attentive. Made my visit very comfortable. Xiomara was my NP, she listens to her patients. That goes a long way!

Great customer service from the moment we walked in.Maria and Cia were wonderful, professional and very knowledgeable.We will definitely go here again.

Walked in 15 minutes before closing. I was welcomed and seen right away. Doctor took time with me. My prescription was called in and I was on my way. I will be back if I get sick again.

What an amazing first time experience. The entire staff was welcoming and helpful. The Doctor was friendly, informative and professional! The office was clean & smooth running. Good Vibes!!!

Clean beautiful place friendly respectful staff and wonderful caring physicians/nurses in the clinic. Lucked out with no waiting time on a Sunday morning 10 out of 10

Very very clean! All the staff was nice and friendly! Walk in with minimum wait!One of best immediate care places!Excellent experience overall, highly recommend!

The staff at Midwest Express Clinic work in a professional manner. The place is clean and welcoming. I appreciate the help that I received. Thank you Midwest Express.

This place truly understands the urgent in urgent care. From start to finish took me less than 20 mins and all the staff were friendly and considerate. Definitely recommend!

My wife and myself went to Midwest for covid testing. First of all on entering the facility I was pleasantly surprised at the pleasant atmosphere. The person who greeted us was very helpful and had a lot of patience with us old timers. His name was Adamt (sp??Also, the nurse practitioner was very pleasant and professional also interviewed us concerning medical problems.Quite a pleasant and professional experience all around.

Clean and moderate speed of care.Billing is an issue. They will mess up your payment method, billing address, send you to collections without the courtesy of e-mailing or calling. I could see how they would ruin someones life, avoid if possible

Appointments dont mean anything here. Once I arrived receptionist said you have to wait for an hour and half because these people walked in ahead of you and if I let you in, these people would be angry ! 🤣 But... wait I got my appointment last week and they just walked in !!!The staff are good, the place is clean. Wait time is frustrating even with an appointment.

Very professional. The doctor knew what she was doing.

Came in with a fever I had for 4 days. Got checked up and prescribed anti virals. Felt great the following day. Great service and friendly staff .

Love this clinic. Clean & friendly

The people working were friendly, caring, and professional and i got results so quickly! i will be coming back again if i need anything:) thank you so much

In and out the registration on line was seamless and the entire staff was professional and nice . The Dr was attentive and straight to the point one of my best urgent care visits

There have been two times that I have done, for my dad and me. and they treated me very well and I already feel very good. and I am very satisfied with the place, very clean and beautiful

Staff was extremely kind, patient, and helpful. They treat you with kindness and great care.

Very good service and pleasant atmosphere

After you going inside the put you in a room alone of 3x6, police interrogation type room, and you will wait alone looking at the white walls for the doctor for about 25 minutes ... the 2 visits in this location were similar . Also, they test for covid 45$ - flu test 20$ Final bill $200 , if you dont have insurance can be Expensive

This doctor was very knowledgeable and caring. She had great advice and made my child feel comfortable which is always important!

Very professional, quick. Nice service in the neighborhood!

Dr. D and the staff their were so helpful, no stress, always informative and professional. I highly recommend this location, the medical assistants are on point and so nice.Thank you again

I was in and out and the customer service was great.

I always use Midwest Express for emergencies and they are so helpful . I would recommend this clinic

Got in quickly for my son’s ear infection. Cash pay rate was very affordable. Facility was very clean and all staff were courteous.

Everyone was so nice and I was in and out not much waiting time… My first time there and I was pleased with the facility and the staff..

A very great experience, the Doctor was super and the staff was very kind and caring. Would recommend highly.

My experience wad awesome.very friendly and welcoming prompt and professional, the nurses and staff the doctors where just great and helpful .I recommend youre facilities to my family thank you for what you do.

Went in for a real walk in Covid test. Walgreens, CVS, and many more need to schedule a walk in?! Easy parking. Clean fast and efficient. Definitely will use again.

Spent an hour here because it was more packed than usual but the doctor was great! Took care of my daughter and gave her medicine and now she feels better!

Very kind staff. There was a wait but they allowed me to wait in my car and called when it was my turn. They were super kind and helpful.

The nurse and doctor along with the front desk receptionist was great continuing doing a great job thanks for getting me back on track....look forward to my follow-up vist....thanks again...

I love the place and I love the workers and the place was real clean

They took good care of my daughter. Listened well & got us in & out quickly

I was treated fast and with care. Every single step taken was taken with my health best interest. Every single staff treated me like a human.

Very efficient, clean, professional staff and doctors.. my wait time was not long at all.

1st time go to midwest for my son they treated him so well. And honestly it was the best experience. I highly recommend to go here 😀.

The African American with a heart tattoo on his face is so unprofessional, laughs about patients. and did to me in a unprofessional and hurtful way a blood test

Honestly, one of the best provider experiences I’ve had in recent memory. No wait at 6:00pm on a Friday. Excellent care.

Great Staff, Ms.Jessica was so helpful !

The place look clean, organized, friendly staff I needed an appointment for annual wellness exam and got it the same day I personally recommend this place.

We appreciate this walk in clinic when we need a quick check up for the kids. Easy, usually fast and the entire staff are friendly and helpful.

Great patient care energy in this clinic! First time here. They were prompt, kind and genuine humans and healthcare pros ☺️

The clinic is a nice clean facility its not a long wait its faster in if you register on line.

Amazing fast service and best care!

Quick and efficient. Office was clean Dr was. Very nice and knew how to deal with my sick 6yr old

Very nice, very efficient, great staff and Doctor

Staff were very friendly and I was surprised by the fast service. I got the B12 shot and it gave me so much energy, I will definitely be back next month.

Was greeted warmly and was promptly called back to be seen; doctor was helpful and friendly; definitely recommend

Very helpful everybody was very lighthearted easy going, made my experience more fun than it was suppose to be

Best place!!! The staff way amazing 😍 the doctor answer all my questions check me made me feel much better.because of him and his medical advice.thabj you you all .

Great service, from moment of walk-in. Doctor, nurse, and reception all professional and attentive. Thank you.

I needed a medical clearance & everyone has been great at helping me! All the staff are super nice & friendly very clean office I Highly recommend!

My experience was great. I was seen & treated in less than 30 mins. I was pleased with the results & highly recommend Midwest Express anytime.

Great health service 🩺⭐️⭐️⭐️⭐️⭐️The location is clean and everyone is friendly. Would recommend Midwest Expresss Clinic to anyone and everyone 😃 They accept a great variety of insurances.

Very kind and comforting. Very clean at the clinic. Upbeat and positive staff.

I was feeling very sick and drained I couldn’t get in to my primary care physician until next week walked right in. 24hr later feeling whole lot better. Thank you