PhysicianOne Urgent Care Brookfield

Was able to make an appointment, which I suggest strongly. Signed in and was called to head back to be seen within 2 minutes. Zack at reception was helpful over the phone, Kelly the Medical Assistant was friendly and thorough. Jodi the Nurse Practitioner was great! Knowledgeable and gave clear directions on medications and at home care. I felt cared for by all the people I interacted with today. The facility was super clean. I love that this location is so close to my home.

The staff at the Clinic were friendly and supportive! Things moved along at a smooth pace! I wasn’t feeling well for a few weeks but after I was given my diagnosis I felt better, even if it wasn’t the best issue to have at least I received positive information from someone that I could believe in.Thankyou very much! I will recommend your facility to anyone interested!RonR

The ladies that took care of me were amazing! Crissy was the most friendly And caring MA that I’ve ever come across and I’ve met quite a few. Lynn the nurse practitioner was lovely as well so relaxed and understanding. I felt Right At Home there and got taken care of right away. Receptionist was wonderful and printed off an extra copy of my referral and fax it to my orthopedic office. All around I’d say five stars out of five!!! Great care!

As a walk in, I needed to update my insurrance and was helped by a patience kind receptionist. I was seen quickly, given the right medication for COVID, and helpful comprehensive instructions. Days later I felt much better and received a follow-up email from Urgent Care checking on my status.

Every time Ive had to come here, which thankfully hasnt been too many times, the staff here is friendly, welcoming, caring, and knowledgeable. They were able to accommodate me, and are really one of the best, if not the best Urgent Care around. I feel awful, but they made me feel good. Thank you!

The staff here is very pleasant and helpful. My visit was a little longer than I expected but it was due to the level of care I received. I was not rushed out, nor did I feel not heard. I appreciate the time that was taken to be sure I received the care necessary for my situation.PA Dave and the entire staff from the first Hello to the final Goodbye are all a very caring, thorough and professional group.Thank you to all!!

The staff at Brookfield Urgent care this morning, Sunday Oct. 27th, were exceptional! I was made aware of a possible wait time with the utmost of honesty. The kind professionalism was clear and genuine. The knowledge of the provider was reassuring. As a fellow medical professional, I am proud to be associated with these particular gentlemen. They are the epitome of excellence in service!! I will continue to recommend your services. Thank you!!

Overall an excellent experience. Front office staff was very helpful and courteous when processing my insurance info. Medical tech did a comprehensive review of my meds and medical history. PA was attentive and provided me a sound treatment plan. Office space and exam room was clean. All staff members friendly and helpful and top notch. A very positive experience.

Wow! What a pleasant experience on a Friday evening. I am traveling and visiting family. Needed to go to the doctor and was so please with the experience I can not express enough. From checking, to walking out, I was well cared for. On check in, my well being was priority one. If you are looking for a convenient, clean, and courteous health care option, stop at PhysicianOne Urgent Care Brookfield. Not only will it be all those thing, the staff is very competent and careful. They really know how to care for people. They very much took care of me.

Urgent Care in Brookfield has one of the most empathetic and patient staff at this location. The gentleman at the front desk taking patient insurance is HPPA compliant. Everyone has a happy demeanor with concern for the patient. All those who treat the patient have always listened to the patient symptoms. They often have followup questions. This facility has a staff of medical personnel that show respect and kindness. I would. without a doubt highly recommend Urgent Care in Brookfield, CT.

I cannot speak highly enough about the Brookfield Yale, New Haven, urgent care. I took my son there, who was injured with a concussion, and the level of competency and concern impressed me. They referred us to the Danbury Hospital emergency room and by the time we got there, they had already sent ahead the information that the doctor’s needed. It’s the only urgent care that my family attends and we will continue to do so! Thank you very much!

If I could give this place zero stars I would, I only gave it one because of the girl sitting at the front desk who was super nice. I waited for over an hour for my son to be seen as I walk in which I understand was my fault for not making an appt however there were multiple other walk ins that were seen before my son who came in after us. I even asked if I could do the virtual urgent care and was told no. I wish they would tell you how long the wait is estimated to be. Maybe don’t take walk ins if you don’t have enough staff.

Great experience! The PA Dave and the whole team were excellent. I really appreciate how well organized they are and the care they show toward their patients. Keep up the good work!

Waited over an hour with my 4 year old, many people seen before us. Finally went up to the counter to see why we weren’t seen yet and they said it was because they needed to verify that he was active under my insurance. She tried calling the insurance company nothing up because they said it was a 20 min wait to speak to someone. 😡 When I offered to pull up my insurance profile, she said no, it was her computer that needed to do it.The provider was nice.I used to work here a long time ago when it was Physician One and it really has gone down hill just with the overall check in process.

This facility is extremely well organized and clean. The entire staff was great. I would highly recommend it for anyone looking for urgent care services.

Very disappointed, I was there for just under two hours. There were two walk-ins ahead of me, both taken ahead of me, at my appointment time. I was then told they were running very late and recommended a Teledoc. I agreed after being told it would expedite my wait, and someone would check me out prior to the screen time. I waited what felt like forever, for a 3 minute conversation, then put back on hold waiting on the nose swab test, then an additional 3 minute conversation, only to be referred back to the on site doc, more waiting…to be told I have a virus….

Very kind and considerate staff. We were there much less time than at other urgent care places in the past, which I appreciated!

Brookfield Urgent Care is the best. They are so kind a compassionate. They were able to squeeze me in and I so appreciated it. I would never use another urgent care. I have used them since the they have been there.Best around !!!!

Couldn’t have been happier with my visit as a walk-in patient. Not a single person in the waiting room. I was seen within 5 minutes. Diagnosed with the same cold that everyone else has been dealing with. Staff was extremely kind and helpful.

10/10. I booked a last minute appointment through their website and went. As soon as I got there, checked in and writhing 2 minutes I was inside of the room with the medical assistant. I left the building in less than 20 minutes. Everyone was really receptive and quick, thank you for the amazing staff!

Very efficient. All my information was still in the system, so checking in was easy and fast. No wait time at all. All the people I interacted with were pleasant and very efficient. Very positive experience.

APRN Jodi and her Medical Assistant bent over backwards to get me back to health, after I came into their office with a severe case of pharyngitis and tonsillitis. I could barely speak and they knew exactly want to do. 1 hour later I was feeling better, 8 hours later I am 100% back to normal. She even called me the next morning to check on me. Amazing providers, thank you so much

Very good experience. The nurse practitioner and her assistant who saw me were very friendly, attentive and knowledgeable & addressed my visit with care & understanding. I would definitely go back here again.

Great facility- made appointment on-line, arrived and was taken in promptly and got tests, a diagnosis and an Rx. Everyone was very efficient and friendly.

Dr was wonderful once I saw her! Online appointment and filled out all the forms. Was told to be there at 10:20 for 10:27 appointment. I was finally taken into a room at 11:10 ish. Long wait time but am thankful they were able to deal with my medical problem. Again, Dr was wonderful!

I walked out of there after they tried to make me wear a mask. Covid rules are over. Government subcommittee clearly states masking was not effective. They are back to their tyrannical rule I would caution everyone to stay clear of this office.

Excellent experience with you folks. The walk in wait was not as long as you informed me about, which was great. Made it back to Pittsburgh to follow up with my pcp last night.

Very quiet when I went in, only 1 person ahead of me. Check in was easy and Receptionist was very pleasant. I liked the Aprn, she was very nice and listened to me. A good experience. Kate Z

I had such a positive experience. Everyone from the person checking me in, to the nurse, and the doctor were all exceptional! They treated me with kindness, and solved the issues that I had going on. They were friendly, and accommodating. I highly recommend this urgent care.

This place has gone downhill. Its very apparent that they do not value low cost health insurance. Waited over an hour past our scheduled visit, surpassed by walk ins with no scheduled appointment, and sitting in the room for over 30 minutes without anyone stopping in to check with us or give us information. Way to take advantage of people. I thought Yale would be better.

Staff was nice. Light in room was in need of a change as it was constantly flickering. Only complaint was we had to wait for the X-ray. Tech apparently each facility doesnt have one in and out after 2 and 1/2 hours shouldnt take that long

Professional, easy to make an appointment, caring doctors and wait time was reasonable. Patience is key when going to any urgent care.

This was my 3rd visit this year. The courteous staff and extent of medical provided has been outstanding. I drive past another facility to receive care from here. Thorough medical care surpasses that of my longtime pcp. Office is immaculate. The entire xperiencr is amazind.

They were great, quick, professional, kind and offered to run a number of testsInformative what I could do to manage and treat my symptomsThank you😁

All the staff were wonderful! Very attentive, warm, and explained everything. The place was also immaculately clean. It was not overcrowded and the wait was not long. Love, the fact that you could actually book an appointment online if it’s not an emergency. Everybody did a great job communicating everything I needed to know and I would not hesitate to go back there again.

Once again urgent care was wonderful! Never fails my kids get sick on Saturdays when our primary care is closed. Dr. Robert’s was very caring and prompt to take care of us. Thankful urgent care is there when we need them!

Very discouraged by my visit here yesterday as this location came highly recommended. I had a nasty fall, about 3-5 feet into a ditch/creek and onto multiple rocks. My entire body is bruised and in terrible pain. I saw Dr. Judy who did not look at the area I expressed pain in, feel for the bumps or swelling I described and kind of laughed it off as a drunken accident and didn’t take it as seriously as I would have liked. The xray tech was not in, and that was what I was looking for to make sure nothing was broken based off the pain I was in. That is understandable, but xrays were not ordered, just a very high dose of pain killers, and she gave me a script for ortho “if pain persists”. I could barely move my right arm or turn my head!! I was able to get in with OSG right away and they were shocked that no X-rays were ordered, such a high dose of pain meds were given, no anti inflammatory medication was given, and that PT was not recommended. OSG instantly got all of that handled, X-rays, the correct medication for the injury and PT along with a plan after 4 weeks if PT doesn’t help. The MA Michelle at this location was great along with the office staff. Judy, on the other hand, was not helpful whatsoever and seemed to not care- I felt as though I was not taken as seriously because the fall was due to drinking. Making jokes like “watch out for rocks” is unprofessional and uncalled for when someone falls 3-5 feet into a ditch and has to explain it based off what was witnessed by friends. I would NOT recommend seeing her.** doctor is Jodi Dostaler, not Judy. Went off memory and not script.

Everyone was very friendly, caring and efficient. Very detailed descriptions of my concerns, by far the best urgent care office I’ve ever visited. Receptionist, Nurse & Doctor. Exceptional Care team.2nd visit and still the best urgent care facility ever, thanks ladies 9/17/24.

Staff was efficient, thorough in explanations and since it was Sunday late afternoon, called direct to drugstore about to close to assure me of meds! Shout out to Jodi!

The staff is very friendly and personable but the wait time is extreme. I’m not sure if they are short staffed or they overbook and also allow too many walk-ins. I had an appointment and it still took about 1.5 hours for an interaction that took about 5 minutes.

Just visited and will tell you everyone there is super friendly. Everyone was very helpful and knowledgeable. Thank you for your kind care.

Great experience at this Urgent Care. Friendly and knowledgeable staff, clean facilities, efficient, and I felt well cared for. Thank you very much for your help!

Making an appointment was quick and easy, there was no wait time, and both staff and the physician I saw were extremely kind and efficient.

Dr. Roberts really listened to me and took time to figure out what was likely causing my symptoms. She was personable and caring. She also printed a summary of my visit along with her recommendations for treatment which was very helpful. Booking an appointment on-line was easy and the wait time in the office was reasonable. The office was clean and pleasant. I will definitely return to this practice for my urgent care needs in the future.

Urgent care Brookfield was wonderful very pleasant people that work there fast in and out thorough. I was a walk-in and they gently told me that it would take a long time before someone can be seen so asked if I would move over to Virtual, which was perfect. I was in and out very thorough. All the people there are very pleasant and very nice.

This was my worst experience at a heath provider. The PA was not knowledgeable and she misdiagnosed my child with ear infection and even sent the prescription to the pharmacy for pick up. I didn’t trust her judgement or opinion so I took my child to the ER and it was confirmed that he did not have an ear infection. She was ranting about going home and the urgent care Being closed as if we didn’t arrive prior to the closing time.

On 6/16/2024, at approximately 8:15 a.m., I tripped and fell on some uneven gravel at a nearby boat marina and sustained a cut on the bridge of my nose. Blood poured out of the wound and covered my face. My daughter drove me to PHYSICIAN ONE in Brookfield. Here is my evaluation:First of all, the entrance room was very inviting, large, airy, with lots of comfortable seating. The receptionist who took my information was friendly and efficient. Since the location had just opened that morning, I was only the second patient in line so I didn’t have to wait too long. My face was red with blood from the wound, but I knew that I had not broken any bones.The doctor’s assistant who saw me first and took my vitals, etc., was efficient and thorough. I was lucky to be seen by Dr. Christie Roberts who was terrific! She was personable, reassuring, super skillful and efficient, and had a buoyant personality and an excellent sense of humor. I didn’t feel that I was seriously injured by the fall, but my daughter and my wife were concerned because of all the blood that had flowed from the wound. Dr. Roberts cleaned me up and patched me up beautifully (5 stitches), gave me all the instructions I needed, sent me to the local Rite Aid to get the antibiotics she had prescribed, and wished me well. Her superb professionalism and sparkling personality reassured my daughter and wife that I was going to be all right.It’s a lousy thing to fall on Father’s Day and have a face full of blood pouring out of a wound, but I consider myself lucky that I was so close to your facility and that Dr. Roberts was on duty that day.Best wishes,Marvin Terban

Everyone was just a delight. Thry took me in on time, and immediately assessed my situation. With kindness and patience, they took care of me. Iwas seen by David P.A., who although was stessed due to an emergency, still was extremely patient and kind. I would recommend this place to everyone..

The staff is very helpful, it did take some time but very nice otherwise I would give a five star review

The staff was wonderful. Everything was done so efficiently and I didnt have to wait forever to see anyone. I recommend Urgent Care - Brookfield 100%!! Thank you!!

I was the 2 patient on the morning list and I waited in the lobby for over and hour. I was supposed to get a x -ray done and they said sorry she was pulled but the doctor will see you. She told me to take an anti immflamatory. Obviously!Cant wait to see the bill. What a racket.

Jodi was amazing. I went in for a migraine and she was able to treat me and avoid a visit to the ER. Now that they are Yale new haven health, the process became much easier

They were pleasant to deal with and the service was quick. I will never go to another urgent care..They were fantastic!

Very professional and kind staff. Empathy for every reason for being there. Longer wait than anticipated with a scheduled appointment, but I’d still go again.

Amazing staff-helpful throughout the entire process-from the front desk, to the medical technician, to the physician to discharge. We were in and out in a little over an hour-called ahead because my three year old was bitten by a rabbit on a farm, and the entire staff was so nice-helped me schedule an appointment, and everyone was so kind to my daughter, and they explained everything to me thoroughly. There was no sense of a rush or urgency-I felt actual caring from everyone-first time I have ever at an urgent care. If we ever need to be seen at an urgent care again, we will definitely be going there, even though there are closer urgent cares. Thank you Viola and Dr. David for your kindness, compassion and care towards my daughter and myself.

All staff were very polite and professional. I was also able to get an appointment quickly.

It was easy to get an appointment and I didnt have to wait long to be seen. The doctors are knowledgable and caring.

VERY caring and pleasant experience. From the sign up, to the admission, and the doctor-very easy, efficient and thorough. The doctor was awesome…I wish all docs had her bedside manner! This is my urgent care of choice.

Appointment/Check-in online was seamless and easy.Attending staff courteous and helpful.Dr Roberts expertise very evident and complete. Very impressed by her.

Loved the digital sign in and the ability to register via my phone. Loved being able to see where I was on the waitlist. The receptionist was polite but useless. She did not listen to questions and provided “canned” answers which were not helpful. The PA was apologetic for the wait (about 90 minutes), listened to my questions, and gave me various options for treatment. He was great! Thank you for being open on the weekend!

Equipment malfunctioning. My son was in to get checked out due to shallowing breathing. They made this so urgent and tried convincing us we had to put him on an ambulance and send him to er. We refused that and took my son to er ourselves. Once we are in er his oxygen levels were great and had no issues. This simple mistake could have been avoided. Their oximeter red my son’s oxygen at 70 or something. 15 min later at the er his oxygen never dipped down below 92. Also from what I understand they are supposed to have an X-ray machine, which that day they didn’t. ER took my son’s X-ray and found he had pneumonia. This visit was a huge fail at this clinic.

I was able to book an appt online and be seen within 10 minutes of arriving. The receptionist was professional and personable. The MA was compassionate and efficient. The PA Pam was fantastic! Very innovative and determined to attend to a complex thumb wound! While I was surprised to have to wait for a radiology tech to come from another facility, she was also very kind and arrived within the time frame I was given. My thumb feels 100% better from yesterday! Thank you team!!

As uncomfortable as I was, the care at this Urgent Care was fantastic. From check in to the medical assistant to Jodi, the APRN who evaluated me, everyone was very kind, professional and on top of things.

My husband fell and ended bruising his ear very badly.Jody Lynn the NP was wonderful and helped him immediately. Viola the assistant made my husband so comfortable. Good medical help combined with compassion and kindness. Never thought I would find that type of experience in a doctor’s office ever again. Thank you!

Outstanding experience with the PA, Jamie, who was absolutely wonderful. And my nurse, Christine was also wonderful, as was the entire staff. Very thorough, compassionate, and competent. I’m very grateful to continue to receive such excellent care here!

I had cut my hand at work and went down to urgent care to get it stitched up. They got me in right away because of the injury. Everyone is here was very pleasant and awesome to deal with! From the gentleman at front desk that checked me in, the lady that brought me back to exam room, to Dr. Barrett and Patrick the medical student ( I believe that’s what he said). Excellent and professional care. I wouldn’t hesitate to recommend PhysicianOne Urgent Care to anyone in need!

I had a really positive experience from the moment I went in and was seen at the front desk. The administrative assistant was very pleasant and helpful with getting me registered. Following that I was brought in and seen by a very kind medical assistant/nurse. She was personable and made me feel at ease being there. Then I saw the PA who was very nice and thorough. She took the time to explain everything thoroughly and got me the medication I needed to help me feel better. I know urgent care can be a hit or miss but my experience was a total hit. I hope these professionals stay with urgent care because they are fantastic.

Absolutely amazing service. Quick and so nice. The receptionist was very nice and professional on the phone. Would recommend.

Every single person I spoke to was incredibly nice and understanding. I am from out of state and they worked with me on making sure things were doable. Wonderful clinic and staff!

We move around here to be not accepted because I lost my daughter insurance information she was sick and second time came back with wrong info. An inocent Minor was rejected weak and confused what going on here Beware.

Jodi, the PA and her MA are amazing, so easy to talk to, felt like I have known them forever and it made me feel so at ease to be myself. Thank you!

Pleasant visit with my son . The staff was very nice and the doc was great! Will use them again in the future!

Horrible I had to wait for over an hour and I was the only one in waiting room. One person had an appointment ahead of me and I thought something happened with her because she never came out I didn’t know there was a side door . They brought me back and I sat again. Another 15 minutes. Then the pa & trainee came in for not even a minute. Of course apologized. No one had the common courtesy to tell me no one would be able for an hour so I could leave & go somewhere else. If the PA was stuck on the phone as he said he could have emailed the front desk or slipped a note there were about 4 women steps away from him. Just Rude

Entered as a walk-in, was greeted right away, checking in and filling out paper work was easy, didnt have to wait to long before seeing the RN.

The PA who saw me was Jamie. She was awesome, she was very genuine , caring, knowledgeable. Everyone was friendly.

The staff was able to help my daughter right away, and they diagnosed her issue correctly.

I was very impressed with everyone that I encountered from the people at the desk to the nurse, PA student and PA Dave. I had to wait because I had to do paperwork and I didn’t have an appointment. Everyone was caring and professional…I would definitely come to this Urgent Care in the future. Thanks!

Staff always pleasant, professional and kind. Facility clean. Convenient for me. Glad they are here in Brookfield.

Everyone there is really nice. I ended up getting MORE sick because their air conditioner is set to 30 degrees like a walk in fridge. I mentioned how I felt like I had allergies and they just told me to take allergy medicine. I didn’t have the chills until I walked in- now I’m a lot worse. Either way, doctors will tell you the same thing- if it’s viral, they can’t give you anything.

I left my vacation early to head home so I could go to the Urgent Care after a second day of 102-103 fever and severe sore throat. Getting an appt was easy. Got there 15 mins early per their instruction. Waited about 30 mins in the waiting room. I was brought in and the nurse immediately did strep, flu/COVID. I waited another 25 mins in the room. The PA walks in and is immediately asking how my cough is doing. I told him I have no cough or runny nose. It is my throat with fever and chills. He said my strep was negative, so I must have a virus. I dont usually spike such a high fever. He suggested I get Delysm. I questioned this since, again, I did not have a cough. He just seemed like he had no idea what he was talking about. What a difference from the amazing female PA I saw the last time I was there. I dont think my family will be returning to this location.

Both boys sick for almost a week with fever, chills and cough. Missed school for 3 days. Ears were red but not given any antibiotics! Don’t bother coming here because you’ll end up having to go somewhere else.

The PA we saw was incredible and the whole staff. We saw Justin Garrison in the Brookfield office and he was so kind and took the extra time to remove a fishing hook out of my son’s finger . Great experience and great office and staff

I have been a nurse for 21 years and I am very happy with the care that I received from Pam and Patrick. Both were very thorough and both had bedside manners that were top notch. Thank you for the great treatment. I will definitely visit again when needed.

I’m not sure if she was the nurse or the medical assistant, but Aliana (I’m definitely spelling her name wrong) but she was ABSOLUTELY amazing. My husband and I had come in, we’ve had horrible experiences at AFC Urgent Cares so we don’t like going to urgent care, but PhysicianOne Urgent Care completely changed that for us. Everyone was very nice, attentive and helpful! Especially Ayliana(I’m so sorry for butchering your name). Thank you again!! We just left, it’s 8pm on 6/25/2024!

Ear ache revived treatment put on anti biotics told to administer wax solvent return in 3 days. Also told to see a ent for further diagnoses of pain emanating into jaw!

Everyone in the office was outstanding, from front desk to nurse to doctor. Extremely nice and helpful.

Fast, friendly check-in as a walk-in and seen quickly even though scheduled appointments ahead of me. PA totally helpful in explaining the situation and options. Location is very convenient to my work and my pharmacy.

I am so impressed and grateful with the care received this evening. I called 45 minutes before closing with a three year old with a nasty gash on her finger. The reception was welcoming, and they already had a room set up for treatment based on my call. I had my other two little ones with me, who were given snacks and treats - while my daughter was very gently treated throughout her anxiety and fear. One of the nurses used her phone to show her videos to distract her and helped her eat treats, while the other stroked her arm to relax her. The attending physician was also very reassuring, descriptive, and kind. This stressed mom noticed all the extra layers of care and bedside manner displayed, and I can’t thank them all enough.

I had been to this urgent care a few months ago for a tick bite and today my husband was having trouble hearing so we went here since I knew it was a good facility. Everyone there is so nice! Extra thanks to Viola the Medical Assistant and David the PA who both took very good care of him!

I really liked this place. It was very clean and the staff was extremely friendly. I wasn’t feeling the greatest and I had just went to another urgent care maybe 5 days before and it was completely night and day. I would recommend this place to anyone but at the same time want to keep it to myself, if you know what I mean. I hope everyone gets to have the experience that I had though. I’m not sick often usually 1 time a year; so if it was to ever happen again this will be the place I got to.

The PA at the Brookfield office was absolutely incredible. Dave. He was actually physically kinder examining my 12yo daughter’s injured wrist & asked better questions than her regular doctor had a week prior. Definitely would make a great pediatrician. He even called the next day & got our X-ray results after I told him where we went. That has never happened before at an urgent care. 10stars if I could. The staff was also fantastic.

Due to breathing problems, my wife insisted that we go to Urgent Care. I was admitted after just a few minutes, and the PA, David, immediately prescribed an inhalation treatment. I felt that I was in good hands. A second treatment followed, and the PA requested a chest x ray. I have Asthma so I know that everything they did was in my best interest. David made sure several times that I was ok to leave. All the staff were terrific.

I do not go to Urgent Care ever, I have had a few bad experiences so I avoid them. This time I couldn’t and someone recommended this location because of their experiences and what a world of difference. I sat and watched how Zach handled the walk-ins versus scheduled times and explained the processes and was so clear and concise that there was no way people could get angry or escalate because we all knew what was going on. The place was clean and all the staff I encountered were amazing, Nurse and Doctor included. What a well run facility!!! Highly recommend and if needed I would return. Runs better then my doctors offices.

Prompt, efficient, friendly and caring. I will recommend them to my family and friends.

Fairly quick access. Tests taken. Dr. Roberts called to review the results and discuss the reason some results were still pending. Offered suggestions to help with my symptoms while waiting for test results.

After waiting hours at other urgent cares, I switched to Brookfield, CT. I don’t even mind the 30 minute drive because when I get there, I’m always greeted with a smile and an apology if the doctor is running late. I would highly recommend if you need quick, professional, and kind medical care. Even if you have to wait, you are informed and cared about with an apology and quality medical attention.

I recently walked in to the office with an animal bite. I was assigned a P.A. named David. David is simply one of the best medical professionals I’ve ever dealt with. His manner was assured and calming, and he clearly knew what he was doing, having spent a number of years in emergency medicine. I asked for him specifically when I went back a few days later for an injection, and they assigned him to me. It was a great experience at a difficult moment, and I strongly recommend them.

I made an appt online. We arrived and checked in (and greeted by a friendly receptionist) Within a few minutes of our scheduled time we were brought into the exam room. After the appt we left, and headed home. Within minutes of leaving the facility I received confirmation that our script was received by the pharmacy. We were able to pick it up before going home. It was a great experience overall.

Friendly staff, very professional. I also got to see the staff handle an emergency in the waiting room, and I must say everyone involved showed what true professionals you have at your office. Very reassuring to know , that I now know I will receive professional care when using your services.

Have been going here since it opened years ago. I have always received great care. Wait times are usually reasonable , especially as compared to other places I have tried. They never cause issues with my insurance payments. Another that I tried wasn’t billing correctly and it took 4 months to get it straight. Staff has always been friendly, caring and professional.

I recently had a Sunday morning appointment at the Physician One clinic in Brookfield, CT. I was greeted by Zach, one of the medical assistants, upon my arrival. Zach is a wonderful young man, with a fantastic personality. He is a true light in this oftentimes dark world.Viola is also a wonderful asset to Physician One. I saw her prior to my appointment with PA Dave. My visit with PA Dave was excellent; he answered all my questions in a manner that was easily understood, & the care with which he treated and diagnosed my condition was thorough. In addition, PA Dave has a great personality and wonderful sense of humor, traits I always enjoy!I highly recommend Physician One Urgent Care to anyone needing their services. A+++++ in every way!

Very friendly, very nice people working there, and was called in just before the time of my appointment which was awesome

This is an amazing caring smart urgent care. They have helped me numerous times and were the ones who noticed something wrong with my aunt leading to her cancer diagnosis. Had they not , Id likely not have been there to help her and she may have had a horrible experience and likely passed after a stroke home alone... Eternal gratitude. I love you everyone there.

Great Urgent care! Signing in online is efficient and time saving. Professional quick care given. I highly recommend this Brookfield Urgent care facility for issues that must be addressed quickly.

I love the fact I can go to the Brookfield urgent care. The staff, RNs and doctors are wonderful. Excellent care

Great experience here, always! Fast and effective service and everyone is kind. Will be going here again if needed.

Several weeks ago my son needed to be seen at Urgent Care. We booked the appointment the night before, filled out all paperwork, confirmed insurance and checked in before we got there.We got there on time but waited for over 45 minutes before he was called in. Not only that, 2 women came in after him but were taken before him…not sure why since he was there right on time.It also took quite a long time for him to be seen once he was in the exam room. All in all, the whole visit took about 90 minutes which is quite interesting considering making an appointment ahead of time was supposed to cut down the time.I don’t understand why these visits have to stretch so long. It feels like you go there just to sit. And sit some more.

My appointment was at 1:15 and was not seen until 230 . It was tough because I had a toddler with me. However, the care was amazing. They were very nice. Other than the wait I thought it was a great place. Just need to do better with the timing.

After a half hour wait I was told there was no X-ray tech on duty and sent to another office. I asked if she would be seen since it was 3:30 on a Sunday and they close at 5. I was reassured that company policy is that minors are not turned away and that my daughter’s info would be called to the other office so they would be expecting her. We make the drive and are they have no clue who we are (no call was made) and are told they will not see her. There was another child in the waiting room with the same issue sent from the same location. Ask to speak to the provider who was extremely rude and unkind. Keep in mind I have a 9 year old upset and in pain being dragged through all of this. I would have understood if we were turned away from the first office and gone to the ER. The lovely X-ray tech heard the discussion and offered to stay and do the X-ray. She and the MA were wonderful.

Great service took my problems seriously and set up xray, antibiotics Doctor was concerened and careing .

First time there with my two young kids and everyone there was great. They were patient, professional and kind.

I was able to be seen within 15-20 mons of arriving. The attending physician was very thoughtful and took the time to explain things to me. I am disappointed that I couldnt leave with an answer. I even called back later and spoke to then physician who yet again took his time explaining things to me. I still dont have an answer but Im in one of those rock and a hard place situations. I would visit again.

Made an appointment online and was seen quickly. Received friendly and caring attention by all employees. Will definitely use this location again!

It was Christmas day and my daughter was very sick. I went online to see if any urgent cares were open. One that was close to me was listed as open so I scheduled an appointment. Unfortunately, when I got there, they were locked up and closed for the holiday! I was very unhappy! I continued on my search from their parking lot and found. Physician One urgent care in Brookfield. I called and spoke to Zack. He was lovely and encouraging, while being honest that they were super busy. When I got there, I checked in immediately with Zack, and he gave me all my options. I was immediately calm because I knew that they would take care of my daughter. They were extremely professional and calming. I will never go anywhere else. Thankful to them for working the holiday and being very welcoming. But especially for taking excellent care of my daughter!

There was no MD in the office, and the PA was apparently incapable of diagnosing a virus. He was unable to order stat blood work, a CT scan, or anything else. Instead he filled my head with a variety of life-threatening issues that he feared I could have. I will never go back.

I have had to visit this facility on several occasions for everything from sutures to illnesses. I have NEVER had a bad experience. All of the staff from the receptionists, the nurses, medical assistants, PAs to the MDs have been awesome. They have gone above and beyond for me on more than one occasion! I would highly recommend!!

Yesterday, I had to quickly find a place after I accidentally sliced open my finger while washing dishes. I hurried to the Urgent Care center, where Zach warmly greeted me at the front desk. Victoria then escorted me to my room and skillfully cleaned my wound before Dave arrived to stitch up my finger. The entire staff was incredibly friendly and efficient, and I was in and out within 30 minutes. Today, my hand feels much better, and Im grateful for the prompt and attentive care I received at the Brookfield location. I wholeheartedly recommend PhysicianOne Urgent Care for anyone in need of emergency care.

It’s convenient but the staff seemed to rush my diagnosis and didn’t provide any relief or checkup follow up to see if I was okay. I went back twice and they said their capabilities are limited here. They have a X-ray/MRI on site and could have looked further to help prescribe a relief to my condition, instead I had to suffer in pain and sleep on the floor in agony until I could see a referred orthopedic doctor.

I was seen very quickly, and it was a very easy set up for me. Thank you for your service today.

At check in, the man there was so nice and had my best interest at heart. He was able to suggest that I do a virtual visit being that I was a walk-in and he didn’t want me to wait behind the people who had appointments. This made it easier for me to get in and out being that I wasn’t feeling so good. 10/10 highly recommend.

Cut my thumb- PA glued as opposed to stitches as it was close to fingernail.Had to return 2 hours later as wound continued to bleed.

I had a very positive visit. The staff were very attentive and friendly. I was a walk-in and did not have to wait very long. The MD was very knowledgeable. She listened and didn’t try to rush through the visit. All in all I had a great visit and would definitely recommend it.

Wait time was somewhat too long but I was a walk-in. Doctor was very nice and we talked about my issues and she immediately sent drug requests to my drugstore. If the wait wasn’t so long you would have gotten 5 stars.

Great people. Very professional. Highly recommend.

This was my first visit Very impressed with care from walking in to leaving

If I could rate this facility 0 stars I would.This review is regarding my visit on 04/08/2024 at 8:30am.I have already called the facility and emailed customer service to file a formal complaint.During my visit I notified the doctor of my symptoms being ear and throat pain, congestion and a slight cough. During the examination, the doctor noted that my ears were red and swollen. I had explained to the doctor my health history and the doctor disregarded it in its entirity. They stated I just had a virus and they would not give me antibiotics. The overall quality of the visit was poor as I waited over 30min for my appointment and once the doctor arrived, they were very rushed to get out the door.Since my visit I have seen my PCP and two ENT specialits who perscribed me four different medications, including a high dose of antibiotic, to combat a severe middle ear infection and a resulting right ear rupture.I requested a refund for my visit on 04/16/24 and as of today 04/30/24, the facility billed my credit card a second time for a total nearing $200.I am extremely disappointed with the quality of care at this facility and moving forward I will be bringing my business elsewhere and so should you.EDIT: I spoke with the billing department who stated that If I had caught the additional charge yesterday when it was issued, they would be able to void it.. There is no confusion about the card on file policy rather than an error on the facilities part. The billing department was able to explain that once my first charge was refunded, my account showed a balance which the system charged again. They will now issue and additional refund for the second charge and removed my card from their file. I am glad I caught this because there seems to be little accountability with their procedures.EDIT #2: Unfortunetly I had to dispute the addition charge with my credit card company as PhysicansOne failed to refund the additional amount charged after two weeks.

I’ve dealt with this urgent care 3 times now always the best care ! Great location

There are no doctors at this facility, only PAs. Fine for forms and testing for viruses but not preliminary diagnostics for health issues.

I showed up at the center in pain. They got me in rather quickly considering there were people in front of me. Everyone was kind, compassionate, considerate and helpful. Even though I was feeling poorly, I had a very positive experience with them!

I was extremely impressed and pleased with my visit. Everyone, from appointment booking, to receptionist, to all care personnel were welcoming, interested, and generous. My principal care provider took my complaints and concerns very seriously, and took time to explain thoroughly (irrespective of the fact that the clinic was closing). I would not hesitate to visit this clinic again and would recommend it heartily. You have my sincere thanks!

Great medical team, wonderful professional help. Timely and friendly. Happy to have had service here.

Everyone was great. Still waited longer than my appointment. Advertisements for Physicians Urgent Care say they take X-rays , well I was sent to them from my Primary because they had nothing available. And I have pneumonia and they said they have a beautiful Radiology equipment and no technician. I was give antibiotics. We will see. But I would refer people to go there.

Nice people 👍 no waiting to long best experience I have ever had in er hospital dr office we have had a lot of experience

I have gone previously numerous times and never had a problem. The last time they incorrectly billed my insurance, so I got a $300 bill. After numerous calls with them and my insurance company I was told it was a billing issue and they would resubmit it. I got an additional bill and called back and again was told it was being handled and to ignore the bill. I just received a bill from a collection agency. When I called Physician One I spoke to an extremely unhelpful/rude person who told me that my insurance wont pay it and its not her problem - I need to take it up with them. I have spoken to my insurance numerous times and have been told each time it is their fault - they were billing as an out of network MD instead of an urgent care. After numerous calls to Physician One instead of calling me back to let me know there was still an issue they sent it to collections. The amount of time I have spent dealing with their billing mistake is infuriating. I will never go back here again.

Made an app over the phone and arrived 20 min early, no other patients in sight, they take me an hour later, felt disregarded with a 5 min consultation, sending me to a referral specialist that its not taking new patients. What a waste of my time, when I was looking for a prescribed medication for tinnitus, as they described: an uncomplicated matter.

Tried to make an appointment online, but wasn’t successful. They were more than accommodating when I walked in. Friendly staff, hardly any wait time!

The wait was a bit long due to a staffing issue. The intake individual was very professional n polite. The medical assistant Chrissy was great with our connection to N.Y.C. n Long Island. Ryan was apologetic for the wait n also acted in a very professional manner. My daughter was spot on with recommending your location. Happy Thanksgiving to all. E D. HarringtonThanks

It was a Saturday and I had a bladder infection and I was happy and relieved I had somewhere to go. I was pleased with the service and I was relieved from a lot of pain. Thank you

All The personnel were professional and attentive to my condition. I had made an appointment and was seen immediately upon my arrival. I received a diagnosis in rapid time. Very prompt, professional, courteous, service. Just what I needed.

Was seen within fifteen minutes of arriving, check-in staff was friendly, medical staff were attentive and professional. The office is clean, and staff were practicing good infection control (masks, wiping down doorknobs and proper hand sanitation). Rapid Flu/Covid testing onsite. This is my go to office when I cant get in with my PCP.

Surprisingly little time waiting. Registration very straightforward. Treatment identified quickly and immediately effective. Very positive impression. Thank you

Excellent care in Brookfield. All medical professionals were kind, knowledgable and gave me my time.

All the staff from Receptionist, Medical Assistant and Physician Assistant were great! The office is run very well. I would not hesitate to return to Urgent Care in Brookfield.

Kelly did a fine job of removing the wax from my left ear. She was courteous and respectful and may I add patient. She knew when to ask for help which shows signs of making me ,the patient a priority.

The PA was extremely knowledgeable. We appreciate his apology for our long wait. His treatment was very professional. I would return again.

Everyone was so nice and took time explaining answers to my questions. Wonderful experience.

The PA and medical assistants were great but only staffing one doctor a day while accepting so many patients meant that with an appt at 3pm I wasnt called to go into a room until 4pm, no one came in that room until 430pm, and I didnt leave until 6pm. The staff does the best they can but management needs more staff

Incredible had no idea you could do a virtual video visit with the doctor and still do any type of testing that is needed in the local office! … even swab for Strep and Covid, who knew?! Saved a lot of time as the wait in office would have been 4 hours, incredible. Don’t hesitate to book a video visit- anything that’s needed in association with your virtual visit can be done in the local office. Will definitely utilize this in the future.

Staff was great, the wait time from the scheduled appointment was good. The app was able to allow me to check in information very quickly

I have never been to and Urgent Care! I can say between the staff and the PA I have never felt so appreciate from both. They are very content and very professional in the care that I received. And now if I have to be at an urgent care that’s where I go. They are very heartwarming And understanding Staff at the Brookfield location.

My name is Courtney Weiss and I cannot say enough good things about “Dr. Dave.” I have extreme anxiety about doctors and medical offices in general, and Dr. Dave is the kindest and most understanding doctor I have dealt with in years. He’s helped me with several things over the past year, but last night he was particularly excellent. I went in for a Covid test, and it ended up being positive. Before prescribing Paxlovid, Dr. Dave checked if there was an interaction with the one prescription medicine I take. It turns out Paxlovid interacts in a way with that medicine that could have put me into a coma, had I taken it. Not all doctors would have checked that, and that combined with his understanding of my anxiety made my visit last night one where I felt very heard and very well cared for. Thank you Dr. Dave!

I am grateful for the excellent staff at Urgent Care Brookfield who not only take care of my needs but also provide a comforting environment. I have been relying on their services for my urgent care, and I am truly thankful for their dedication. Thank you all and may God bless each one of you.

Everything went exactly as planned very knowledgeable staff will definitely go back again!

I was having a problem that was getting worse by the day. I called the specialist I have seen in the past and I wanted to see at Nuvance and I was not able to get through on the telephone. The recording stated I needed to go through the patient portal and request an appointment. I messaged them.for an appointment and the next day got a return message that said I will get a response in up to 3 business days! I was able to schedule and appointment with Physician 1 Urgent Care over the phone and I was seen in a few hours. The PA prescribed medication to fix my problem. I am feeling better after only 24 hours. Physicians 1 Urgent Care allows me to get help when my regular doctor is not free. I am grateful for that. I would still be in a great deal of pain right now if it was not for their urgent care.

Update after my second visit is that the staff are just lovely. They really make you feel comfortable and calm.Was able to get a quick walk in appointment when I went right at opening. in and out in about an hour.

The PA I had was wonderful. She asked all the right questions and listened to me. The only downside was the wait, which was about an hour. When you don’t feel well and everyone around you is not well, the wait feels like an eternity.

In the past, have had negative experiences at this urgent care, but it has since been taken over by Yale New Haven health recently and the latest 2 experiences have been very good. Pa David is exceptionally knowlegeable and shows concern for patient care.

The front desk staff were friendly and kindly helped me set up appointment on the phone. The wait was a bit long but the nurses and the PA listened to me carefully and didnt rush me. Good experience.

This was the best urgent care experience I have ever had. The staff was friendly and welcoming and the provider was awesome and addressed all my concerns. I traveled from another town to come here and will never go to another urgent care again! 10/10!

Very efficient service, and wonderful staff! They made me feel very comfortable, listened with empathy and gave me treatment that made sense. If I ever have an issue again they will be the first clinic I go to!

The staff were very professional and excellent in providing explanations about what needed to be done. I was impressed with the care I received.

The immediately available appointment was a godsend, everyone was professional and helpful, and the treatment has thus far been the right one. Thank you.

My experience here was great! There were no appointment times available so I did a walk in. I only waited about 15 minutes to get called back into a room. The nurse and PA were extremely nice and helpful. I would definitely use this urgent care again.

They were ok. Ended up going to my Dr because the meds they prescribed wasn’t doing a thing

Very little wait time, moved right through the process and diagnosed by professionals. Very good.

Everyone there was very pleasant and helpful. Little bit of a wait but that’s because of this time here. Many people sick. They said I’m OK, but I think I have some kind of a sinus infection because of the way I feel. But flu, corona and strep throat tests all came back negative.

Every staff member that we encountered was wonderful from the front desk to the nurse to the PA. Friendly, knowledgeable and took their time with my son. When we need urgent care, it’s always worth the drive to Brookfield!

The wait to be seen especially since I had an appointment , was way too long. However, the NP was quick and professional and got me out fast. If I didn’t feel so lousy I just would have waited to see my PCP.

Went in to check my ears as I do every couple of years when I can’t hear. They examined my ears and said “yes- they need to be cleaned out. Always so fast, efficient and kind

The staff at Physician One in Brookfield are fantastic. They are professional, kind, efficient and thorough. David Peregrim, PA is excellent. Highly recommend.

Front desk was very friendly. Dr I saw Dr Davis or David. Said I dont have a sinus infection its viral and I dont need antibiotics. When ever I see this Dr he says the same thing and I go to a different Dr since my sinus infection doesnt go away. They give me antibiotics and I start getting better. He sucks as a Dr. Not sure why he insists everything is a virus and is so scared to give out antibodies. If he gives out the meds and it doesnt work then so be it. Its not coming out of his pocket. But I know my body and I get sinus infections all the time. I went somewhere else and they said I absolutely have a sinus infection and they gave me antibiotics again unlike him. I will never go back to this urgent care unless they get rid of this dr. He really sucks as a Dr.

If I could rate zero stars, I would!On Friday 1/26/24 I was a walk-in patient, after calling to confirm availability. I was quickly checked in and escorted into my room. After being reassured the provider would be in momentarily, I waited over an hour to be seen. During my vitals, I declined a Covid test because I was there for an upper respiratory/sinus infection; I gave my symptoms, none of which were Covid/flu concerns. I was then defensively greeted by Brian Fix, NP. Who literally refused to treat and diagnosis me without a Covid test. After a very heated 10 minutes of legit arguing back & forth, it was either test or go. He had a clear chip on his shoulder and let me know several times he was the doctor and he was in charge. I explained my children were also sick for the last 4 weeks with an awful cough, they had been tested for everything under the sun & being treated for a sinus infection and I have had symptoms for over a week + no Covid exposure, I felt confident we could just move on- well that wasnt the case. After a heated argument & almost walking out I caved & tested. When the nurse was swabbing me I asked for the providers name because I hadnt initially caught it and wanted to document my awful experience with a manager upon my departure, she began to say his name & he barged in demanding his name was Andy, when she literally just finished saying his name was Brian. After a very quick & less than complete exam I was told they would call me with the results even though I pleaded for antibiotics & an inhaler prior to leaving.A few hours later I received a call from Brian/Andy with an inconclusive result from my Covid test, only then when I asked if I could be treated for my initial complaint of sinus infection with antibiotics & an inhaler.This was not my first visit/experience at PhysicanOne, but it will be the absolute last.

The staff and doctor were friendly and knowledgeable. Unfortunately, because of being short staffed, the wait time was insane. When I walked in, I could either wait for 2 hours or come back at 6:30pm. I came back at 6:30 but didn’t see the doctor until 7:15. By that time, the pharmacy was closed and I couldn’t fill my much needed prescription.

Aside from the 1 hour wait with a booked appointment it was great

Physicians One is always professional, thorough and super friendly, from the front line staff to the intake nurses, to the PAs.😀

I went to UrgentCare and they mentioned two options. I chose one and they did exactly what they said. Any wait times were estimated and ended up being right on. They were all as nice and thorough as they could be. Viola told me exactly what would happen and explained completely. David came in later for his own testing and he also explained everything in detail. PA Kello listened to everything I had to say and then made a decision about my care. And the guy at the front desk (didnt get his name) was very patient and answered my numerous questions. I couldnt have been more pleased with this level of care.

Easy to make an online appointment and didnt wait when I arrived. Staff were very pleasant and helpful. Great experience.

Although I made an appointment and had to wait for 45 mins I have to say the staff was awesome. Zach, Viola, and Dr Dave saved me. I was in so much pain and even though they were understaffed they were professional and efficient in taking care of my issue. I am ever so grateful. Thank you.

Staff were lovely - every single person working there was dedicated and cheerful and polite - but I waited almost two hours to see the provider despite having an appointment. Provider there that weekend was a PA, not an MD, which was fine for my situation (possible Lyme) but might not have been for something more complicated.

Everyone was wonderful! The office is immaculately clean and the service was top notch. I did not have to wait long at all even though I was a walk in with no appointment. I highly recommend this urgent care facility!

Came into the clinic the other day with my mom and had such a great experience. First off Loni the PA was absolutely amazing. The clinic was so crowded with a line out the door. It was amazing they were even able to get us in. Loni was so funny and so amazing during the whole visit with my mom who had the flu. Her sense of humor and kind demeanor was astounding. These healthcare providers deserve the world for what they go through everyday, especially during this season. So thankful after coming here. Wish I had that type of care where I live in Florida.

Great visit very impressed feel very comfortable with all the staff

Everyone is always pleasant. Drs. Are great. And you’re in and out fairly quickly.

Wonderful treatment beginning with check in process all the way to seeing the fantastic doctor. Great folks all around.

The Young Lady at the reception area was very polite and respectful. also the P.A. was very professional and to the point. which I personally like. And I will gladly tell others of this Urgent Care. THANK YOU FOR HELPING ME.

Viola and Zach were just excellent with me and the other patients I saw at Brookfield Urgent care. They should be recognized for their efforts... Thank You Brittany also for the excellent service!

Came as a walk-in and was attended to right away. Everyone I encountered with was very friendly and pleasant to work with. By far the cleanest UC I’ve been in. Definitely coming back for any future issues.

I will drive further out of my way to go to this urgent care. Even as a walk-in, I was seen quickly and put at ease by everyone on staff who took care of me. Wait times when Ive had an appointment are even less, and even their telehealth providers are kind, thoughtful, and thorough

This was another very good appt with Urgent care! Was DXd with RSV....good treatment though a lousy loooonnnnggg getting over the RSV!!! Nasty virus!!!

My 7 year old daughter required stitches and was very upset and afraid. The PA Dave was AMAZING with her. He walked her through everything and because of him, she was completely calm the entire time. If it wasnt for him, Im not sure it would have went that well. Huge thanks to him for making a very scary situation not so scary anymore! Well never forget him amd will be forever thankful!

Your website states that you treat for colds, flu, covid symptoms. I booked an appointment on line for 1:00 pm. I never saw Dave ( PA) until 2:44 pm. After examining me for a cold ( blugged yellow nose, left ear and running eye, he said ,after a history lesson on antibiotics over use, he couldnt give me an antibiotic. They knew at the front desk that I had cold symptoms you would of thought they would have said something. Now my insurance is getting billed and I will have to pay a co-pay for a history lesson.I will not go or recommend anyone to go there for anything.Respective submittedBill

Second time going to this facility and the prescription they prescribed for me was NOT sent to my pharmacy! Wait time for my scheduled appointment was almost 1 hour.

Absolutely amazing office, extremely clean, and the staff is hands down the best i’ve interacted with. Zach at the front desk is an absolute angel and extremely friendly and even printed me a giant copy of my ID!! Haha, the doctor was also extremely friendly, straight to the point, and got me in and out! I was there for maybe 25 minutes!!!! Will now be making this my go to urgent care. (Heads up, call ahead before walking in so they can give you a time slot to arrive to ensure a speedy visit!!!)

Staff is polite and courteous. I scheduled an appointment online and was seen promptly. Doctor was thorough and helpful! I would use this office again without hesitation!

There time management is terrible I was taken in 30 mins late go my appointment then had to wait another hour and a half in a freezing cold room before the doctor even came in terrible service do not recommend this office ever

Although the staff continually apologized for the wait, I was there for only 90 minutes. The PA I saw was more helpful than my PCP four days before. I give them a lot of credit from Zach at the front desk to the MA and PA for their patience and care

I visited PhysiciansCare Urgent Care in Brookfield CT complaining about coughing. They tested me for flu and covid 19 with negative results. Then I was seen by Physicians Assistant named David informed me that this is viral issue didnt prescribe any medications and discharge me. Today I went to AFC urgent Care in Danbury met with their doctor who diagnose my situation as sinus condition and prescribe me necessary medications for treatment.Thank God I went for a second opinion.

Came in a few days before Christmas with a terrible cough and all of the staff were extremely helpful & thorough. They even gave me a nebulizer treatment right then to help. Appreciated their support & kindness.

I walked in and was addressed immediately. There were appts ahead of me so they had an attendant take my vitals and test for strep, then I was able to have a telemed meeting with a doctor who sent an Rx to my pharmacy. In and out in 11/2 on a busy day. Not too bad.