NextCare Urgent Care Arlington

Front desk lady is rude, everyone else was pleasant and the PA was nice. I was in a hurry and needed to be seen as soon as possible to get on with my day. They were pretty dead so I was appreciative of how timely I was in and out. I’m a critical care nurse of almost 30 years and was impressed with the cleanliness of the back area including hand hygiene, patient identifiers being used and the double, triple checking of any allergies prior to my medication injection.

I had been having allergies and drainage for over a week. I scheduled an appointment and did not have to wait no more than five minutes. The staff was so respectful and nice. This was my second visit at this facility. The doctors were EXTREMELY PROFESSIONAL. 5 FIVE STARS IS NOT ENOUGH TO GIVE!! Please visit this clinic for your urgent care needs. You won’t regret it.

Initially staff seems very compassionate and caring. Service was very quick, but unfortunately, they will misinform about services They can provide just to secure a patient to bill and proceeded to lie & gaslight about previous conversation and comments to avoid getting in trouble. all it took was an apology and some accountability, but they lack integrity. Will not be trusting this office or team again with the care of myself or my family.

This place is amazing! From scheduling online to getting a good appointment time and having little wait time. Weve been coming here for years. We drive 30min to come to this location. We wouldnt go anywhere else. If you want friendly and patient and understanding staff and the best medical care possible, this is where to go.

We chose to bring our two daughters in when their regular Pediatrician was closed and we were dealing with an unknown respiratory illness. As to not go into detail about medical specifics, I will summarize my review to say that we were extremely satisfied with the short wait, quick testing (and results) and the patient care from the NP. We had a two follow-up visits to check progress and each time the wait was short and the patient care was exceptional! I would definitely recommend this location for Urgent Care needs.

Seriously, really regret coming to this clinic. My son needed a school sports physical. We got there at eight and waited at whole hour and 15 minutes when there was only one other person in the waiting room. The only good thing about disappointment was the nurse practitioner. She was upbeat, funny very knowledgeable and if she wasnt at this clinic, I would probably go back. I had called back and asked for a school note because my son was missing school to be at this appointment. I was told they dont give School notes??! Exclamation Im here you shouldve told me that before I paid. They also dont take insurance. No one told me this before I came once again. We wont be coming here again. This is another case of a great doctor with bad service mentality from the front office people.

I woke up with a headache, sore throat and a cough and Id had enough of over counter meds. Thank you for the expeditious and professional service from the front desk clerk and the Physician assistant on 13 Jan 2025.

Don’t get sick on Christmas Eve! I give all the kudos to the front desk lady and nurse who helped me. It was Christmas Eve, I was sick, and they still treated me like a patient that mattered. The FNP however… Wow. You would have thought I was the one who assigned her to work and that my copay was coming out of her check. Horrible bedside manner! She made me feel like I was wasting her time, and is the #1 reason I will never return to this place. After diagnosing me with bronchitis and telling me she can’t give me anything to help, I told her I was concerned about getting pneumonia since I’m asthmatic. Her response, “if you’re going to get pneumonia, you’re going to get pneumonia. There’s nothing I can do to stop that. I’ve swabbed everywhere I can swab. I can’t swab your lungs.” I wasn’t asking her for pills or anything but I have a horrible cough, I’m a stroke survivor with high bp and I’m at an urgent care facility to avoid my condition worsening over the holiday. At least do a cheat X-ray or something. She begrudgingly writes me a prescription for an antibiotic after telling me it’s not going to help. Worst experience ever. Newsflash, you may not want to work on Christmas Eve, but nobody wants to be sick and spend money on medical bills on Christmas Eve either. Neither situation gives the right to be rude.

I was a walkin and greeted immediately by the receptionist who was very kind. Then went to have vitals done by the nurse who was very good. I want to say that Jazmine Morgan is one of the very very best Nurse Practitioners. She has always been so informative and knowledgeable in helping me today and other visits. She has a great repoar with patients and always goes the extra mile. She is such an asset to your clinic. Thank you so much for taking such great care of me.

I was looking for a clinic to do a TB test. I called this clinic earlier in the day and explained what I needed. She told me I can come in anytime and they close at 8pm during the week. I was working all day plus traffic, I arrived at the clinic around 7:20. As soon as I pulled up the lady working the front desk face turn sour. I came in and explained what I needed she told me to scan a QR code and start filling out paperwork. She goes to the back and comes back to the front and says they can’t see me today. I asked why. She said it was too late, I have to fill out a lot of paperwork and I wouldn’t have time. I said I’m currently filling out the paperwork and I can have it done. Instead of telling me I don’t have time. Provide me with all the paperwork and let me fill it out. Her attitude got worse. I didn’t understand where it was coming from. I finish the paperwork in about 5-10 mins and I had to wait longer than it took to fill out the paperwork. I went to the back and got the test and I was on my way home. I come back 48 hrs later for my results and was greeted by Kayla with a huge smile! She was so sweet and helpful. The same lady who I seen on the first day came out to take my results. Didn’t even great me, just said I need to see your arm for results. Where did they do it? She was very rude. I appreciate’s Kayla’s customer service. She will be the reason I come back if I need anything else.

The staff, from the receptionist to the doctor, was friendly and attentive. The wait time was short and the service exceptional.

My visit was quick and better than I expected! Everyone was nice and we didn’t have to wait a long time. I brought my daughter here to get a sports physical for school. Great place and very convenient!

I was quickly seen. Everyone was very helpful. Got prescriptions need to recover from respiratory infection. Great practice. Highly recommend.

Booked an appointment for my child including notes for why I was scheduling the visit. Booked several days ahead of time. They sent me a confirmation the day of and I responded. When I arrived for my appointment, that I scheduled my day around, I was informed “oh. Someone was supposed to call you. We are unable to complete this appointment”.Why was my appointment allowed to be left on the schedule without any communication to me? Unprofessional.

Very professional, they move at a fast affective pace, I don’t feel judged, they give you great advice about your health etc…i recommend this clinic!

I came in with a sinus and ear infection and I got Flonase and mucinex, with Oxi-clav. They did do a flu and covid test and they were clear. But my fevers keep coming back

They were awesome the first time I went there was because of back pain unfortunately I hadn’t gotten my new insurance information so I had to pay out of pocket 350$, however I’m glad I went because the doctor was wonderful she listened to me and when I had told her I just needed a doctors note and didn’t need pain pills I just had to take time off work. She made sure I didn’t need pain pills. She didn’t think I was making up the pain like most male doctors do. The next week I did hurt my finger much worse than my back and even though I tried to go to the same location the X-ray machine at this location was broken. Ended up having to go to another location where the male doctor didn’t believe my pain was real because the x-ray didn’t show anything. My finger was swollen and red and it hurt to move it to the point I had to take two Tylenols every 5hr and ice bathed it every time it was in pain. X-rays don’t show pain and everyone perceives pain differently. Thank you staff and doctor.

I was a walk in patient and was seen in just a few minutes after completed the paperwork. The staff was excellent! Very friendly and professional. The Dr. explained my results and I got my results quickly. Definitely one of the best Urgent Care offices I have been to. For those that use GPS to find it, its right next to Tiffs Treats.

Had to schedule my two kids at separate times but they took them in together which made things easier. They were so friendly and we had a hiccup with the card reader not working but the receptionist was apologetic and so kind. The facility was very clean and they had masks available if you didn’t bring one. They were gentle with my kids and very clear with explanations and treatment etc. We were in and out of there in no time at all and back home within an hour of our first appointment time. Great experience especially for a Monday!

I think there is a problem with there web site i put my insurance card in. Still had to pull it out they said it wasnt showing up this has happened multiple times. But other than I like them they are fast to get into, normal very short wait which I appreciate.

All of the staff were friendly and knowledgeable. I was very happy with my care.

Staff is friendly, Fast and efficient. The program they offer is great for those without insurance too 👍🏻

The staff was nice however I went in for what was just supposed to be a $35 physical and it ended up costing $150. My child was given an EKG and I was NOT told ahead of that test there was going to be an additional charge or given any option to refuse the test. I was given the impression it was just part of their physical. Had I been told that she would not pass her physical without it and/or there was going to be a charge of $130 for a five min test I would have refused and taken my child to her primary care physician who we see on a regular bases for the physical. My child was not able to see her regular doctor until a later day and I was just trying to get her physical for school so she could start her training the next day.

We made an appointment on line, checked in while on the car and weee seen very quickly after entering the building! They were quick and efficient and we were done in 45 min!

I was feeling terrible and thought I had strep. Walked in and had a reasonable waiting time before seeing the PA. No strep but a bad sinus infection. Great service! *Different PA from Jasmine on my previous visit.

Two weeks ago when I came the staff was extremely pleasant. Today 6/6/24 it was totally different. My copay went from $75 to $100. I was totally confused as to why the $25 difference. The young lady deliverance of giving me an explanation is was what did it for me. When I was called back the gentleman acted as if I was a bother to him. He was not welcoming at all and I was ready to walk out, until I spoke with the physician who was quite pleasant. The physician was filling in, this was not her location. I would not recommend this place unless better staffing was in place. The staff needs to take courses on how to make a patient feel welcoming until of coming off rude and unbothered.

She was attentive and personable. She was sympathetic and referred me to a pulmonologist.She was great.

Was seen quickly. Everyone was very nice. Got my prescription over quickly to a my new pharmacy. Everything went smoothly. Would highly recommend.

This place was amazing seriously! The doctor really took her time to assess my brother. Everyone was so nice and relaxed! The doctor made sure to answer any questions I have and made sure to involve me in the process 10/10! I really do believe this is the place to go for emergencies.

They were fast, thorough, and professional. The nurse practitioner was patient and caring, and took time to answer all my questions without rushing. The rest of the staff was lovely as well. The facility was clean and there was lots of space in the waiting room.

It was my first time going! I made a appointment and pre-filled out paperwork and still had to wait almost 20 minutes. The office was clean and the staff was really nice and helpful. The NP Jasmine has really good bedside manners and handled my child with good care. She diagnosed him quickly and got us in and out . Definitely will go back and recommend to others.

By far the BEST urgent care I’ve been too. I was in the waiting room for less than 5 minutes the staff here is very friendly and helpful. Answered all of my questions and had nice conversations with the staff members. ALSO they have payment options that really helped me out because I don’t have insurance. Will be coming back!

This is my 2/3 time coming here with two of my kids. They are so professional!! The office is clean!! The staff is amazing and very friendly! We seen the NP Jazmine and she was very sweet and knowledgeable! Not to mention we were in and out in 30 min!! Love this place!!

Front desk, Nurse, and NP McClendon provided exceptional care. Twice I have scheduled appointments and at both visits all of the above mentioned were true except different Front desk staff, nurse, and NP. Please keep providing this exceptional healthcare for myself and others.

Fast caring service I was in and out in a very speedy way I would definitely recommend this place in the future!

The best doctor ever!!! She actually listened and cared!!!!! Will recommend forever

Dr. Jasmine is truly top notch! Shes very kind and professional. Its clear that she genuinely cares and speaks to you with respect and empathy while finding the best possible treatment to help you. I really appreciate the front office nurse, as well, and I wish I had gotten her name. She was also wonderful. I highly recommend this urgent care if youre in need of immediate medical help and cant be seen by your PCP!

Professional staff, clean facility, nurse and NP took great care of me. Zero wait, essentially. Would recommend this place if you’re in need.

Great experience. Got me in and out quickly with online check in.

My grandson needed a school physical. I was able to ask questions and make an appointment in the same call. The appointment was within 30 minutes and when we got there we were seen right away, got in and out in less the 15 minutes. The service was great and the experience was great.

I didn’t think anything was professional about the place. The doctor checked my ears and not much else. I will not be using them anymore.

This NextCare facility is one of the best. From the front desk clerk Linda, to the nurse, and the Nurse Practioner. They all were very nice and kind. Ms. Mary, was so very through and cared about my problems and worked to treat them. I would definitely recommend this facility. 😁

After being sick for a few days and realizing it couldnt wait until after the weekend to see my PCP, I searched the urgent care closest to me. There was no wait and as soon as my insurance was processed I was brought to the back immediately. The staff was amazing! The ladies were all very attentive, knowledgeable and genuinely cared about my well being. After 48 years with asthma I know my body and what my body needs and my provider actually took the time to LISTEN to my needs. I thought that was phenomenal! Thank you Mary, Laura and Deloris for making my visit such a pleasant one 🥰

Clean establishment. Friendly front desk person. Fast service. If needed again, I’d definitely visit again

Walked in with my mom, she was experiencing symptoms of a UTI, was helped figuring out how to sign in and fill out all the paperwork online. Was seen in a matter of minutes and received results of the UA right away. After the prescription for the antibiotics was sent off, we were good to go. In and out in less than 30 minutes. Staff was extremely friendly and patient with us, I couldnt have asked for a better experience. ThanksI will recommend this facility to anyone that needs urgent care but cant get in with their own Dr.

Not sure why its closed. Hours say 8am to 8pm with no mention of being gone for a lunch break.Couldnt get ahold of anyone all morning, so came down to the facility and its closed.

Pricing was fair, the plans they offer to help save, self pay patients, money, are a good deal, and worth it! Staff was very friendly, knowledgeable, and kind. Next time I need urgent care, I will definitely be coming back here, and I recommend it to anyone else!

Was in and out in less than an hour. Receptionist was really sweet and PA was awesome. Will definitely be back for future needs.

I went in to get tested for covid october 3rd. i usually never have problems with this urgent care. i pay a 35$ copay, get what i need and leave. the NP said covid came back positive, asked if i wanted paxlavid since im high risk, and i declined and just got a steroid shot since it wasnt as bad as normally is. NP explained if i change my mind, i can call the clinic and get it sent to pharmacy. next day i woke up feeling 10x worse and called the UC to have it sent over. the MA argued with me and said the np is out of town so id have to come back in. for what? to expose more people to covid? yall cant just look at the chart and send in the rx like normal? and she refused. said the PRN dr said i needed to come in. thats bs. id have to pay a whole nother copay AND drive across town while feeling like shit and then pay for the medicine too. felt like a money grab

Was seen quickly - very good treatment. Thankful for Next Care

A quick and easy visit! Been here a couple times and I’ll keep coming back. Jasmine is always kind and thorough. I’ll be spreading the word to everyone to visit y’all when needed.

Professional and nice people. They will also work with you if you dont have insurance.

Save your time and visit a provider who cares. An appointment doesn’t mean anything and if you ask a question they don’t know. This place is a joke, it’s sad they provide “health care”

Made a 8am appointment for a sports physical. Walked in at 745a to do paperwork and I was the only patient in the waiting room. Nurse Practitioner was 10 minutes late to work and finally made it out at 835am. Took 50 minutes as the only patient from paperwork to physical completion. Not recommended!

This place was fast, friendly, and also the best price around for it’s services - I shopped around!

Great location and convenient. Was able to schedule online immediately and got an appointment within 30 minutes. Walked in and was seen quickly. Staff was friendly and really listened to me. All done within an hour. My husband and I really enjoyed our visits. Will definitely come back but hopefully not too soon 😉.

I did have to wait about an hour to be seen. The doctor Jasmine explained the delay was caused bc she had to stitch up a thumb. She was polite, attentive, asked questions and was thorough. She did not do unnecessary tests and electronically sent my prescriptions to the pharmacy which were ready when I arrived. She diagnosed ear infection and sinus infection. I appreciated her time and patience. Thank you Jasmine.

Took my son for cold symptoms. They immediately checked for strep, flu & Covid.We were the only ones there so no wait time & we were in & out pretty quickly. Everybody was nice. I would go back again.

Received prompt, friendly assistance with a correct diagnosis and proper medication.Jasmine was excellent!

I got an appointment within an hour of scheduling which was so important to me. I didn’t have to wait in either waiting room or personal room. Was seen by Jasmine who couldn’t have been more professional and nice. I don’t have insurance so bill was quite hefty but worth it to me to not have to sit and wait forever in a crowded room w a bunch of sick kids!

I simply walked in, no appointment , but it was early on a thursday. about a half hour wait, spent the time filling out the online forms. once inside they took good care, baselines then x-rays, then on to the nitty-gritty. the Dr. was very good, I felt no pain at all. explained every step of the way...

First time walk-in. Went for the kids school sports physical. Whole process in and out took less than a hour. With insurance around $35. Friendly staff. Clean and tidy facility. Overall pleasant experience.

My husband and I like to use NextCare when we cant make an appointment with our PCP. The staff and the NP are very nice and professional.

Wow!!! The best URGENT CARE I have ever visited. Everyone was nice from the front receptionist to the partitioner and nurse!!! They were all patient, respectful, understanding and helpful. My son was able to get seen in very little time and be diagnosed with the required meds. Thanks!

I was in and out and home within 1 hour. Staff was good

Great urgent care. Quickly get you in and get your treated. Friendly and helpful staff and excellent treatment by PA and assistant. Highly recommend.

Great first visit. Easy to make an appointment, check in and convenient location for me. Everyone from the front desk to the Doctor were great, so nice compassionate and professional. Test results done in 15 minutes and diagnosis and prescriptions sent right to my pharmacy. Dr Jasmine Morgan was so nice and thorough. She answered all questions and made sure I was comfortable with the care I received. Would definitely recommend this facility. Insurance processing was a breeze and my regular co-pay applied. Thank you All!!!

Kind, quick and professional care. A big relief under the mission act and cvs is a partner for disabled vets.

This place was really good. Very professional, prompt and courteous. The staff was friendly and the provider was extremely caring. She listened to what I had to say and didn’t rush the visit. My entire visit took about an hour which is not bad at all.

They were all smiles and very helpful. I was in and out quickly.Definitely recommend!

Jasmine is always so nice to help & gets you right in & out with good instructions! Highly recommend this urgent care. Clean fast & friendly.

Perfect. Fast, efficient, friendly and knowledgeable staff!Best walk in I ever went to.Ultra clean facilities.No parking problems. A+

It felt odd initially when I entered NextCare as this used to be my primary care physians office. The staff at Next Care was professional, while being warm and friendly; from the receptionist to the care provider. They knew I was an RN of many moons yet they still took time explain everything to me. The also treated me with respect and kindness.

I took my mother in law in for an infection. they called us in before i was done with the paperwork, and the doctor was with us immediately. we were in and out in a flash. the doctor was very compassionate and i felt like she really cared. i will definitely be going back here if i need care

Their customer service is top notch. They are very attentive, caring and make your visit comfortable. Definitely will be my choice of urgent care facility moving forward.

I have insurance and is super expensive. I pay a bill for 180, for cold .

I saw the provider FNP Mary Moody. I could not have been happier with her bedside manners, the friendly office staff and how quickly I was in and out. My provider actually listened to me and HEARD me. Wonderful urgent care!

The facility was clean. The staff was professional. There was not a long wait time. They diagnosed my issue promptly. What more can you ask for from an urgent care? I was completely happy with my experience.

This by far is my favorite care clinicThey are prompt, professional, clean, effective and ladies are pleasant - never rude! My FNP Jasmine was amazing and the nurse.Which happy Nurses week!Thank you for diagnosing me and getting on the way to recovery.

Very helpful in my time of need. I appreciate their help! Jay who took my vitals is a wonderful persons and I’m glad I got to be under his care. My attending Doctor was very knowledgeable and she gets all the stars and I hope if I ever need to go back she’s the one to help me against all in all I was very well taken care of and I appreciate their help!

Since I’m out of network they refused to let me pay out the 110$ copay to be seen. I’m super sick and it’s all about the money with this office. Will not use this office ever. I asked to put down a portion and pay the rest and was told no. I get paid in a few days. But nope. Zero empathy.

I have never had to go to Urgent Care and always dreaded it BUT everything was simple and efficient! Would highly recommend this clinic!

The NP (Jasmine) is so nice and really good at what she does. The front desk staff always great you with a smile and take good care of you.If you make your appt online you’ll be in and out in a flash!

Did not have to very long . Doctor was very informative.

They don’t accept my insurance and didn’t tell me until I came in the next day, at 4:00pm, and was sitting there for 10mins. Wasted my time and now I will be penalized at work for not having a note. I would give zero of if I could. If you don’t accept my insurance, that needs to be the first thing said on the app when I put my insurance information on there. Also $190 for a visit is just plain robbery. Who in their right mind would pay that??

No long waiting time with an appointment. Clean facility and restroom. Staff was kind. They prescribed my medication sending it electronically to my pharmacy of choice making it very quick to receive my medication.

The provider, nurse and front desk lady were all great! If more stars could be given I would. They helped at a time most wouldn’t and while we were all ready to get out of there they took the necessary precautions in checking for illnesses for my daughter. I wish this was a pediatrician office but when I’m a bind and the office is unavailable I sure will be bringing my babies here

Got in on a Sunday as a walk in and was in and out with my daughter in an hr. Very pleased. They were very nice. The only reason I gave it 4 stars is because they couldnt administer a strep shot 💉 only liquid (for the next 10 days) but hey beggers cant be choosers especially on Sunday! Oh and I love how close to home they are! Very convenient!

One issue with urgent cares in general is the long weight times. I made an appointment for my son, and he was seen at that designated time (no waiting). All staff was very professional and personable. Would recommend.

NP Mary Moody was extremely nice and caring. She made me feel much more comfortable. The office and rooms were clean.

Great urgent care location. The staff are some of the nicest ladies I’ve met at a medical facility. They were helpful across the board from the receptionists to the nurse. They assisted me as a cash payer and listened closely with my concerns. Highly recommend this location.

The online check in was easy to do! The Ladies at the front desk were friendly. The Tech was friendly too.I saw Jasmine, NP who was great! She listened to me and was kind. I will definitely go again if I need to!

The staff is amazing! All my questions were answered and I feel like they really care about every patient.

Made appt online. Was able to schedule within an hour. Everything taken care of electronically. Quick. Easy. Showed up on time. About a five minute wait. Nurse, doctor, and front desk all super nice!

I went with a horrible stomachache. I called previously to ask if they accepted my insurance and when I went there I also asked, and they said that yes, the insurance cover it. They made me fill up paperwork and when they were going to check on me, the nurse left the room for a long time and came back saying that my insurance didn’t cover it, so I had to leave. Horrible service

I received great customer service with a smile.

Fast and friendly service. Wait was very short and my symptoms were listened to and treated. Everyone was very friendly and helpful.

The staff and the facility itself is so awesome and great! They are very caring and helpful! If I could give 10 stars, I would have! I highly recommend this NextCare Urgent Care to anyone!

I thought it was weird front desk girl made us wear a mask for a non sick visit because everyone has to, but she didnt have one on. When I asked her about it she got an attitude basically said she didnt have to makes no sense. The rest of the staff was pretty nice.

Hate the app but if you’re determined to have people fill it out, code it to auto fill instead of typing the same thing five times. Also have the businesses name somewhere in the icon. I’ve got six different doctors’ apps on my phone. Have to go through each time to figure out which doctor’s “portal” it is.

Sadly I found out I have covid but other than that, the visit was very fast! I was the only one when I walked in and got out within less than 30mins. Tests only took 10mins and the staff was very nice and were extremely helpful! 10/10 would recommend this place!

Very friendly staff, short wait and overall pleasant experience. Front desk, nurse and doctor were patient, listened and took great care of me. I would highly recommend the Arlington location. Thank you

I come here everytime me or my children get Ill. The doctor is the sweetest and very genuine . You can tell she loves her job, her work shows it . And we trully appreciate all the staff , they were all very nice and I love how they work together from beginning to end. I recommend nextcare urgent care to all my family and friends!! Thank you again.

What a rip off- I spent $290 so I could throw up in the exam room- no IV Bags no examination at all- then they wondered why I was leaving- should have someone who knows how to care for patients- I am CPR certified but I don’t work as an EMT- qualified care is a requirement!

The receptionist and the doctor are amazing and did a wonderful job. The nurse however was short rude and disrespectful. I felt like she was talking down to me. if the receptionist and the doctor were not so nice I would not go back

I love every location of this urgent care company, they always see to my son needs at the times that is needed..... thank you so much

Theyre fast this was better than the emergency room than anything that I have attended. Her appointment was at 5:00 p.m you got called to the back at 5:15 was out of there by 6:15 p.m. I just hope they stay like that seriously because if I would have went somewhere else I would have still been there probably till 11:00 p.m. Thank you NextCare Urgent Care

Very friendly on the phone and in person. Clean establishment , pretty quick service and a health care provider thats great 😃👍

Staff very compassionate, helpful & caring. Thank you yall 😊 for making me feel better.

The receptionist made us wear a mask but the next 2 patients to walk in didn’t. The Dr that saw us was rude. She didn’t even look at my daughters foot. She had glass in it. She told me that the person who does X-rays is not there until 2 so she couldn’t do anything. I asked what am I supposed to do then because her foot hurts? She said “Well yeah it hurts! She stepped in glass!” She didn’t offer for us to go get an X-ray or come back at 2 for one.. she said what do you want me to do? Wrap it or give her crutches? I said but there is glass in her foot, she can’t walk on it. She can’t go to school like this. She said “like i said, I can’t do anything about it. Do u want it wrapped?” I said yeah I guess so but it still hurts her. She said “of course!! She just stepped in glass”. And she walked out. SO RUDE!!! The only nice one was Jay, the nurse. He is the best and talked to us and made my daughter comfortable. Even after seeing that Dr, well I think she was a PA , he cleaned and wrapped her foot and gave us some tips on how to get it out. He was surprised that we weren’t getting an X-ray, even if wasn’t there.We will never come back here. We will wait for our normal place to open at noon next time!!! If you want your 5 star rating, get rid of your receptionist and that Dr. Keep Jay! Hell, give him a raise and teach him how to do X-rays so u don’t have to depend on 1 person… god forbid she take a day off or go on vacation!

Needed a Covid test in order to get our grandson back in school. Registration was easy and quick. Made an appointment for 7:00 pm on the same day. We checked in and waited about 15 minutes, then we were called back. Nurse was very professional and friendly. Did the Covid test and said that the flu was going around and they did a flu test as well. Both tests came back negative and the nurse gave us an excuse for the school. I would definitely use them again.

Staff are always friendly and helpful. We’ve had to go three times this year and haven’t been disappointed until this past time. I went in yesterday for my daughter who had an ear infection and croup. They were supposed to send her prescriptions to cvs, but it’s been almost a full day later and we don’t have the prescription. CVS doesn’t have it, so I don’t know if they sent it to a different pharmacy, or just never got it sent. But I’m very frustrated at having a sick daughter and none of the antibiotics she needs

I was in a great deal of pain, staff very sympathetic and helpful and quick. Great place if you are having an emergency.

It was so nice to be treated with such kindness and compassion. Not just my the amazing doctor but almost more importantly the receptionist and the nurse!!

Went in on a Sunday for a health scare… I was so anxious but couldn’t have been in better hands. Everyone was so kind and helpful, especially Mary & Kyra. Thank you for taking care of me.

I made an appointment at 3.00 and they seen me at 3.00. Did not have wait and they gave me shot and they were great. Highly recommend them

The whole sister and people were very service friendly. The Dr. Was very helpful caring knowledgeable and prompt. They get my highest recommendation

Fast service. Knowledgeable staff. Knew exactly how to help me. Very pleased with service

Such fast service, hardly a wait time due to me having to do the paperwork which was all online which was a nice touch as well. The Nurse Practitioner my son saw was able to immediately identify the issue. I was in and out in an hour.

Absolutely adore the staff! Very nice, kind, genuine people. They take care of you properly and also in a timely manner!

The staff and provider I saw were so sweet and patient. The last urgent care I visited was a horrible experience, this was the complete opposite. Thank you ladies for all you do!!

Really polite and welcoming. I would definitely recommend them they explain everything really well and actually try to help you get better.

The lady that checked me in was very nice and caring. The lady that took my history acted like she was bothered that I was there. She seemed very uncaring. The nurse practitioner that I saw was great.

Dr. Miller is the best. He truly cares about his patients. The place is very clean and neat. The patient intake process is very smooth and fast!

I’m a veteran. It’s hard to get in to see my doctor at the VA for minor emergency so they recommend Next Care. Nurse Traylor and the staff are very helpful and get me in and out quickly all why solving my issue. I wish I could make her my primary care!

Saturday night, I suddenly remembered my daughters sports physical was due on Monday. In a panic i searched online for somewhere that might be open on sunday. I found Nexr Care Urgent Care for the next morning. Delores, Christy and Mary were great! They took great care of us. The sports physical was on special, so BONUS! ONLY $25.OO. I will definitely be going back.

Everyone was super friendly, helpful, and understanding. I appreciated being taken seriously and also joking around with the staff to make this unfortunate visit a little better. Thank you for actually taking care of me and giving me everything I need to feel better.

Its been a long time since we have been treated like a human and not a number at am urgent care/medical facility. DrNP Laura Moore was awesome.. She took the time to listen to me and my child about our lives and made a huge difference in both of our lives today! He got in the car excited again about playing basketball. Thank you#speakupyo#voispeakup

Great staff. Service was very prompt and my needs were definitely met. I chose this location due to google reviews and they did not disappoint. Their patient care is great.

Was greeted kindly. Paperwork was simple and easy to fill out. The wait was short.

Awesome people. Pleasant, friendly. The paperwork was easy-to-use.

In pain from what I thought was a heat rash I was in and out the staff is so nice I told them I would stop by anytime , I would definitely recommend

Absolutely wonderful. Jasmine and Debbie made me feel as if I had known them forever. Clean and very professional.I highly recommend this medical establishment.

Candace made it clear she didn’t care about my visit I set and appointment to be tested I came in and she asked about my insurance and I said I didn’t have any and she was like well it’ll be 300 to 400 today and I’m like wow today !? She responds yes today and it would be plus more cause you know the lab charges you to send them so I’m puzzled and asked would I have to pay that today she says yes so I said okay thank you and left to call another “ next urgent care” and she told me about the Medicare plan where you can pay some now and the rest later by time I walked to my car Candace already canceled my appointment

Excellent assistance with a moderately urgent need, great team! Would use them again.

From the front desk to the nurse and the doctor, they have heart for you. They listen to your concerns and help you to deal with it. Thank you.❤️ I feel so blessed and my prayers were answered. Healing is coming.

This location was clean, all employees were super nice and sweet to my toddler. Scheduling and paperwork on the app was super easy as well. Thank you.

The good: bedside manner, facilitiesThe bad: couldnt determine whether ear infection was bacterial or fungal. We had to go to another doctor later

Traylor and her assistant was very pleasant and knowledgeable. Treated me and my husband with respect and kindness. I do recommend.

Everyone at NextCare is prompt, polite and competent. Jasmine is an excellent practitioner and always gets right to the heart of whatever issue I am experiencing.!

First time visit here! We didn’t have an appointment but they were able to cater to our needs. Staff was friendly and very helpful!!

Absolutely terrible and predatory business practices used by NextCare. I wouldnt let them pay ME to come back here. I was pressured into signing up for a Medical Advantage Program from a very unpleasant receptionist, and months later when it came time to cancel after the free trial the phone number given for cancellations just rings and then a robot answers and hangs up. They pressure you into signing up for a medical plan that you literally have no way of cancelling. Absolutely deplorable.

There are not enough words to express my appreciation to Jay, Latwanya Traylor (FNP) and the front staff for helping us tonight. They were so kind, patient and funny. I would highly recommend them! AMAZING CARE!

Mary, Krystle, and the lady that took my vitals were amazing!!!! and super sweet. I was in and out within an hour

They were super nice and professional. Everything went smoothly and I didn’t have to wait. I would definitely recommend them!

Very capable nurse practitioner. Saw her quickly. Will definitely use again.

Came in from out of state. Arrived early and was seen right away. Everyone friendly and professional. I really liked the check in app. Much better than filling out multiple forms.

Took my mom her for her illness. She was in and out however when we need them to send her prescriptions to Walgreens they only sent 1 of the 2 medications when Walgreens and I tried to call back they didn’t answer so I had to comeback 2 twice to tell them to send it. Then they said they will print out the prescription to take to Walgreens it took another hour for them to print out a damn prescription to take to Walgreens. Terrible

This facility makes everyone wear mask even when one of the front desk girls had it around her chin. I work at a hospital in Dallas and we aren’t requiring anyone to wear masks anymore. If your gonna have customers do it, hold yourself to the same standard.

Staff are very helpful and thorough.

This was the best customer service I’ve ever had since moving here from KANSAS. The whole team is awesome, thank you Jay and Christina for such a great experience!

Each provider is amazing & staff! Gem stone clinic

Took care of my problem. Walk-in was easy and staff was all friendly!!

The staff working the evening of today, Tuesday Nov8th were absolutely excellent!!! They took such good care of us from beginning to end. Thank yall so very much!!

The staff is efficient and professional. They listened and treated the issue in a short period of time. I would highly recommend Nextcare.

Service was fast and perfect on little rd. I felt taken care of like family. I’ll recommend to other family & friends.

Great experience, very nice nurses and doctor. Waited a little bit but not too bad.

Have been to NextCare Urgent Center several times and the nurses, nurse practitioners, providers and staff are ALWAYS kind and compassionate. Would definitely recommended NextCare to my family and friends.

The receptionist was so kind and Jay Perez was AWESOME and made me laugh while I was feeling terrible. Everyone here was very kind I will definitely come here again for some urgent care.

Staff is really nice , prompt service. Very clean and not crowded. You can make an appointment

Staff was friendly and helpful. Good experience here.

Very attentive, took care of all my needs and answered all my questions. My next urgent care will be at Next Care!

They are fantastic! Hardly any wait time. Was out of there in an hour an 15 minutes. Everyone is great!

The staff was friendly, the office was clean, and I was in and out of my appt really quickly.

Quick, efficient service from reception / check in to doctor exam / treatment and discharge. My PCP is always the primary contact, but for those off hours medical events, NextCare is my go to.

Didnt take them long to see me and everyone was very nice and comforting.

Great staff I wanted a convenient location. They were very efficient and a very friendly atmosphere. I will visit this clinic again.

Not busy and wait time was not bad at all. Professional and courteous. Id recommend. Staff is always a pleasure.

Such a friendly staff! They were very personable and made me good as new! Will return for future visits.

Love this place. Your in and out! Quick results and best customer service.

Very attentive to the care of their patients!

Excellent experience. Did my paperwork online and set my appointment. Highly recommend.

Very friendly and helpful nurse named Jose and also a very friendly, knowledgeable and helpful Doctor named Jasmine.Excellent clinical experience.

Hands down The best From the front desk To the Doctors they truly care for there patients I totally recommend if u sick or something in you need to see a doctor... They really take there time for their patients thank yall 💗

I came in today as a walk in. Receptionist and staff were all very friendly, attentive and caring. I was in and out in less than an hour.

Fast friendly and efficient. Highly recommend.

I love how easy it was to find a clinic, fill out paperwork and check in through Solv(there’s an app or use internet browser). Short wait time and we were in and out in 30 minutes! I will be returning to this clinic.

Great staff- front desk, nurse and doctor were very welcoming and kind.

Jay was amazing 🤩 everyone there is especially when you first enter. All of the staff is awesome. I’d definitely recommend them.

Long wait! Daughter went in for school physical and waited 15 minutes over scheduled time. Walked in at 7:04 and seen at 7:47 with no one in the waiting room.

Good experience. NP professional, thorough, knowledgeable, and friendly. Front desk staff person friendly and helpful. Highly recommend.

My visit was quick & efficient in dealing with my illness. Staff was exceptional.

This urgent care was wonderful. In and out plus they were very nice and helpful, thank you so much.

Dr. Morgan is always so professional and the receptionists are very friendly. Jay the nurse is very helpful and did a great job.

Very great atmosphere! Jerome is so nice and kind. Everyone was very nice and patient. I will be returning

Great medical staff at this facility.

I went in on a Sunday and was seen promptly. There was no wait and the staff was very friendly.

Very nice! The staff was prompt and courteous. Had to wait just long enough to fill out paperwork.

NextCare is next level in caring.

Always a smooth process. Very kind and customer friendly staff and physicians.

The NP was amazing I finally got some relief after suffering for the six weeks

NextCare Urgent Care took care of me when I was sick. Theyre caring and professional. Thank you!

Jay was a great nurse very informative and nice also the doctor Jasmine is very nice and will help out in any way this place is top tier

Very kind people here and had no waiting when I arrived at 8 a.m. on Saturday!

The staff was nice and helpful! Got my needs taking care off

Staff were supportive, I was seen quickly, received excellent care and recommendations.

Took my mom here after she hurt her foot. Very nice staff and very attentive to her needs. Very clean.

Quick efficient check in, diagnosis and treatment. Great go to when my PCP isn’t an option.

Jasmine (and staff) were incredibly helpful and did a great job of explaining everything, as well as giving me options.